Summary of chapter 2 and 3

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the readings are attached ONLY CHAPTER 2&3

ANT 3497 QUALITATIVE RESEARCH METHODS

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Reading-1: Key point-1 …..…………. 10pts

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1

WRITING

ETHNOGRAPHIC

FIELD NOTES

�[COND [OITION

Chicago Guides
to�. Edltl,_

and Publishing

On Writing,Editing, and Publishing
Jacques Banun

Telling about Society
Howard S. Becker

Tricks of the Trade
Howard S.Becker

Writingf or Social Scientists
Howard S. Becker

Permissions, A Survival Guide
Susan M. Bielstein

The Craft of Translation
John Biguenet and Rainer Schulte, editors

The Craft of Research
Wayne C. Booth, Gregory G. Colomb, and
Joseph M.Williams

The Dramatic Writer’s Companion
WillDunne

Gl ossary of Typesetting Terms
Richard Eckersley, Richard Angstadt,
Charles M. Ellerston, Richard Hendel,
Naomi B. Pascal, and Anita Walker Scott

Writing Ethnographic Fieldnotes
Robert M.Emerson, Rachel I. Fretz, and
Linda L. Shaw

Legal Writing in Plain English
Bryan A. Garner

From Dissertation t o Book
William Germano

Getting It Published
William Germano

The Craft of Scientific Communication
Joseph E. Hannon and Alan G. Gross

Storycraft
Jack Hart

A Poet’s Guide to Poetry
Mary Kinzie

The Chicago Guide to Collaborative Ethnography
Luke Eric Lassiter

How to Write a BA Thesis
Charles Lipson

Cite Right
Charles Lipson

The Chicago Guide to Writing about
Multivariate Analysis
Jane E. Miller

The Chicago Guide to Writing about Numbers
Jane E. Miller

Mapping It Out
Mark Monrnonier

The Chicago Guide to Communicating Science
Scott L. Montgomery

Indexing Books
Nancy C.Mulvany

Developmental Editing
Scott Norton

Getting into Print
Walter W. Powell

TheSubversive Copy Editor
Carol Fisher Saller

A Manual for Writers of Research Papers,Theses,
and Dissertations
Kate L. Turabian

Student’s Guide for Writing College Papers
Kate L. Turabian

Tales of the Field
John Van Maanen

Style
Joseph M.Williams

A Handbook of Biological Illustration
Frances W. Zweifel

WRITING

ETHNOGRAPHIC

FIELD NOTES

UCOND [DIJION

Robert M. Emerson

Rachel I. Fretz

Linda L. Shaw

THE UNIVERSITY OF CHICAGO PRESS • CHICAGO AN□ LON□ON

ROBERT M. EMERSON is professor emeritus in the Department of Sociology
at the University of California, Los Angeles. He is the author of Contemporary Field
Research: Perspectives and Formulations, now in its second edition. RACHEL r.
FRETZ is a lecturer in the Writing Programs unit at UCLA. LINDA L. SHAW is
professor in and chair of the sociology department at California State University,
San Marcos.

The University of Chicago Press, Chicago 60637
The University of Chicago Press, Ltd., London
© 1995, 2011 by The University of Chicago
All rights reserved. Published 2011.
Printed in the United States of America

20 19 18 17 16 15 14 13 12 11

ISBN-13: 978-0-226-20683-7 (paper)
ISBN-10: 0 -226-20683-1 (paper)

Library of Congress Cataloging-in-Publication Data

Emerson, RobertM.
Writing ethnographic fieldnotes / Robert M. Emerson, Rachel I. Fretz,

Linda L. Shaw. – 2nd ed.
p. cm. – (Chicago guides to writing, editing, and publishing)

ISBN-13: 978-0-226-20683-7 (pbk.: alk. paper)
ISBN-10: 0-226-20683-1 (pbk.: alk. paper)
1.Ethnology-Authorship. 2. Ethnology-Fieldwork. 3. Ethnology­

Research. 4. Acadelnic writing. I. Fretz, Rachel I. II. Shaw, Linda L. III. Title.
GN307.7.E44 2011
808′ .066305-dc22

2011016145

@ This paper meets the requirements of AN sr/NI so z39.48-1992
(Permanence of Paper).

To our friend and colleague,

Mel Pollner (1940-2007)

57

Contents

Preface to the Second Edition ix

Preface to the First Edition xiii

Fieldnotes in Ethnographic Research 1

Ethnographic Participation 2

The Complexities of Description 5

Inscribing Experienced/Observed Realities 12

Implications for Writing Fieldnotes 15

Reflections: Writing Fieldnotes and Ethnographic Practice 18

2 In the Field: Participating, Observing, and Jotting Notes 21

Participating in Order to Write 24

What Are Jottings? 29

Making Jottings: How, Where, and When 34

Reflections: Writing and Ethnographic Marginality 41

3 Writing Fieldnotes I: At the Desk, Creating Scenes on a Page 45

Moving from Field to Desk 48

Recalling in Order to Write 51

Writing Detailed Notes: Depiction of Scenes

Narrating a Day’s Entry: Organizational Strategies 74

93

173

193

8 243

In-Process Analytic Writing: Asides and Commentaries 79

Reflections: “Writing” and “Reading” Modes 85

4 Writing Fieldnotes II: Multiple Purposes and Stylistic Options 89

Stance and Audience in Writing Fieldnotes 90

Narrating Choices about Perspective

Fieldnote Tales: Writing Extended Narrative Segments 109

Analytic Writing: I n -Process Memos 123

Reflections: Fieldnotes as Products ofWriting Choices 126

5 Pursuing Members’ Meanings 129

Imposing Exogenous Meanings 131

Representing Members’ Meanings 134

Members’ Categories in Use: Processes and Problems 151

Race, Gender, Class, and Members’ Meanings 158

Local Events and Social Forces 166

Reflections: Using Fieldnotes to Discover/Create Members’ Meanings 167

6 Processing Fieldnotes: Coding and Memoing 171

Reading Fieldnotes as a Data Set

Open Coding 175

Writing Code Memos 185

Selecting Themes 188

Focused Coding 191

Integrative Memos

Reflections: Creating Theory from Fieldnotes 197

7 Writing an Ethnography 201

Developing a Thematic Narrative 202

Transposing Fieldnotes into Ethnographic Text 206

Producing a Completed Ethnographic Document 229

Reflections: Between Members and Readers 241

Conclusion

Notes 249

References 269

Index 283

Preface to the Second Edition

Over the past twenty-five years or so, ethnography has become a widely rec­

ognized and generally accepted approach to qualitative social research. But

ironically, in the years since the publication of the first edition of Writing

Ethnographic Fieldnotes in 1995, the surge of interest in ethnographic writing

we noted at that time seemingly has receded. Sociologists and anthropolo­

gists no longer take up the complexities of representation in ethnography as

frequently as they did in the 1980s and 1990s; they offer fewer considerations

of the nature and effects of writing in ethnographic research than in those

decades, although these issues seem to remain lively concerns in commu­

nity studies and writing programs. But the earlier concern with the pro­

cesses of writing fieldnotes, as opposed to polished ethnographic articles

and monographs, does appear to have made significant marks on the prac­

tice of ethnography: Some ethnographers now publish articles on key issues

and processes in writing fieldnotes, including Warren (2000) and Wolfinger
(2002). In addition, and probably more significantly, some ethnographic an­

thologies (e.g., Atkinson, Coffey, Delamont, Lofland, and Lofland’s Hand­

book of Ethnography) and qualitative research guides (e.g., Lofland, Snow,

Anderson, and Lofland, Analyzing Social Settings, fourth edition; Warren and

Karner, Discovering Ql!alitative Methods: Field Research, Interviews, and Anal­

ysis, second edition) now provide extended discussions of how to produce

and work with fieldnotes. These developments provide some indication that

X PREFACE TO THE SECOND EDITION

addressing policies and practices for writing fieldnotes is increasingly part

of ethnographic training for many social scientists.

These developments provide part of the motivation for a second edi­

tion of Writing Ethnographic Fieldnotes. But our own experiences teaching

ethnographic fieldwork to another generation of students played a much

larger role in this decision. As we continued to work with both undergradu­

ate and graduate students in fieldwork courses, we were struck again and

again by the pivotal role that writing fieldnotes plays in introducing ethnog­

raphy and in molding and deepening students’ research experiences. And

we remain intrigued by the varieties of writing issues that students have to

grapple with and try to resolve in order to create lively, detailed, and accu­

rate fieldnote depictions of the social worlds they are trying to comprehend.

Teaching in large part from Writing Ethnographic Fieldnotes had another

effect: As the result of continuing student questions and confusion, we saw

at close hand some of the limitations in parts of the book. These student re­

actions led us to make changes at a number of points in the text, although

we have tried to retain as much continuity as possible with the first edition.

In particular, we have substantially reorganized chapters 3 and 4 on strate­

gies and tactics for writing fieldnotes to more closely mirror the sequencing

of stages through which beginning ethnographers pass in learning to write

fieldnotes. In these chapters, we deepened our discussion of point of view,

in particular, focusing on the shifts between first and third person as well

as showing the benefits of writing in focused third person. We also clarified

the many ways that fieldnote writing is a kind of narrating, both in creating

a loosely structured day’s entry and in composing more cohesive fieldnote

tales within those entries. We have made fewer and less drastic changes in

the other chapters, although we have provided a fuller discussion of the

issues of race, class, and gender as well as the relationship of fieldnotes and

ethnography to broader social patterns and structures. Throughout, we

have updated our references to reflect contributions to ethnographic prac­

tice since the pub Ii cation of the first edition and included new student field­

note excerpts that exemplify our concerns and recommendations.

In terms of the actual substance of these changes, in our teaching we now

place strong emphasis on beginning analysis as early as possible. Develop­

ing theory from fieldnote and interview data is not an easy or straightfor­

ward process and should be started early enough to allow the fieldworker to

look for, find, and write up observations that will advance such analysis. The

new edition reflects these concerns: We now urge writing brief asides and

more elaborate commentaries from day one in the field, one-paragraph sum-

PREFACE TO THE SECOND EDITION xi

mary commentaries at the end of each set of fieldnotes, and lengthier

in-process memos within a matter of weeks. We continue to distinguish

these forms of in-process analysis and analytic writing from the full-bore

processes of coding and memo writing that best occur after a substantial

amount of field data has been collected.

We want to acknowledge the help and support of a number of students

from our courses who have contributed feedback on the first edition and/or

fieldnotes that we have incorporated in this second edition. These students

include Diego Avalos, Caitlin Bedsworth, Stefani Delli Quadri, Marie Eksian,

Katie Falk, Christy Garcia, Graciella Gutierrez, Blaire Hammer, Brian Harris,

Heidi Joya, Eric Kim,Jaeeun Kim, Norma Larios, Grace Lee, Nicole Lozano,

Miles Scoggins, Sara Soell, and Jennifer Tabler.

We would also like to thank the following family, friends, and colleagues

for their intellectual and personal support in this project: Bruce Beiderwell,

Sharon Cullity, Amy Denissen, Sharon Elise, Shelley Feldman, Bob Garot,

Jack Katz, Leslie Paik, Mary Roche, Garry Rolison, Bob Tajima, Erin von

Hofe, and Carol Warren.

Preface to the First Edition

In recent years many ethnographers have emphasized the central place of

writing in their craft. Geertz’s (1973) characterization of “inscription” as the

core of ethnographic “thick description” and Gusfield’s (1976) dissection of

the rhetorical underpinnings of science provided seminal statements in the

1970s. Subsequently, Clifford and Marcus’s edited collection, Writing Cul­

ture: The Poetics and Politics of Ethnography (1986), Van Maanen’s Tales of the

Field (1988), and Atkinson’s The Ethnographic Imagination (1990) have ad­

vanced consideration of ethnographic writing.

Yet examinations of ethnographic writing remain partial in scope: All

begin with already written fieldnotes and move on to examine matters such

as the rhetorical character of these fieldnotes or the more general structure

of the whole, finished ethnographies built up from them. In so doing, they

neglect a primal occasion of ethnographic writing-writing.fieldnotes. Thus,

they ignore a key issue in the making of ethnographies-understanding

how an observer/researcher sits down and turns a piece of her lived experi­

ence into a bit of written text in the first place.

Indeed, most analyses of the “poetics of ethnography” (Clifford and Mar­

cus 1986) take as their subject matter the polished accounts of social life pro­

vided in published monographs. But such finished texts incorporate and are

built up out of these smaller, less coherent bits and pieces of writings-out

xiV PREFACE TO THE FIRST EDITION

of fieldnotes, many com posed long before any comprehensive ethnographic

overview has been developed. Moreover, fieldnotes in finished ethnogra –

phies are reordered and rewritten, selected and molded to some analytic

purpose. They thus appear in very different forms and carry very different

implications than the original corpus of fieldnotes that the ethnographer

produced in the field. In these respects, writing fieldnotes, not writing pol­

ished ethnographies, lies at the core of constructing ethnographic texts.

On the practical methodological level, field researchers have similarly ne­

glected issues of how to write fieldnotes. “How to do it” manuals of field­

work provide reams of advice on how to manage access and relations with

unknown others in different cultures and settings. But they offer only oc­

casional, ad hoc commentary on how to take fieldnotes, what to take notes

on, and so on.1 Field researchers, in general, have not given close, systematic

attention to how fieldnotes are written in particular projects. Nor have they

considered how to effectively train fieldwork novices to write more sensi­

tive, useful, and stimulating fieldnotes. Instead, fieldwork manuals direct

practical advice toward how to work with existing fieldnotes in order to

organize and write finished ethnographies. For example, Strauss (1987) and

his coworkers (Strauss and Corbin 1990) provide detailed treatments of how

to code notes and how to work with codings to produce finished ethnog­

raphies. But this focus on coding assumes that the ethnographer has com­

pleted writing a set of fieldnotes and now faces the task of analyzing, or­

ganizing, and making sense of them. These guides say nothing about how

ethnographers wrote these fieldnotes in the first place or about how they

might have written notes differently. Similarly, three practical guides to

field research-Fetterman (1989), Richardson (1990), and Wolcott (1990)­

devote primary attention to developing and writing finished ethnographic

analyses in ways that presuppose the existence of a set of fieldnotes.

In the past few years, however, some ethnographers have begun to re­

dress this problem, giving serious attention to the nature and uses of field­

notes. In 1990, Sanjek’s edited volume, Fieldnotes: The Making of Anthropology,

brought together a collection of papers written in response to a symposium

call “to examine what anthropologists do with fieldnotes, how they live with

them, and how attitudes toward the construction and use of fieldnotes may

change through individual professional careers” (Sanjek 199ob:xii). The col­

lection includes an extended history of “fieldnote practice” in Western an­

thropology (Sanjek 1990d), as well as analyses of the research and personal

uses and meanings of fieldnotes to anthropologists (Jackson 1990b; Sanjek

1990c; Ottenberg 1990), of fieldnotes as means of describing and represent-

PREFACE TO THE FIRST EDITION XV

ing cultures (Clifford 1990; Lederman 1990 ), and of reading and using others’

fieldnotes (Lutkehaus 1990).

At the same time, Atkinson’s The Ethnographic Imagination (1990) began

to examine the textual properties of classic and contemporary sociological

ethnography. Although he focuses on the rhetorical structure of completed

ethnographies, Atkinson does call attention to the importance of analyz­

ing fieldnotes. Emphasizing that at the moment “field notes remain private

documents” unavailable for analysis, he urges the future importance of

close study of “the stylistic features of field notes from particular au tho rs or

sociological schools” (1990:57) and takes an initial step in this direction by

analyzing two fieldnote extracts originally published in Junker’s Field Work:

An Introduction to the Social Sciences (1960 ).

Several factors underlie this long-term, if perhaps now dissipating, ne­

glect of ethnographic fieldnotes. To begin with, ethnographers are often un­

easy or embarrassed about fieldnotes. Many seem to regard fieldnotes as a

kind of backstage scribbling-a little bit dirty, a little bit suspect, not some­

thing to talk about too openly and specifically. Fieldnotes seem too reveal­

ingly personal, too messy and unfinished to be shown to any audience. For

these and other reasons, scholars do not have ready access to original, un­

edited fieldnotes but only to completed ethnographies with the selected, re­

ordered fieldnotes they contain. As a result, how ethnographers write field­

notes remains largely hidden and mysterious.

In contrast, later stages of ethnographic writing, centered around pro­

ducing finished ethnographic monographs, are more theoretically driven

and less obviously personal. With a body of fieldnotes assembled, the eth­

nographer withdraws from the field to try to weave some of these strands

into an ethnographic story. At this point, the ethnographer handles field­

notes more impersonally as data-as objects to be studied, consulted, and

reordered in developing a tale for other audiences. The issues and proce­

dures that mark this phase of ethnographic writing-coding, developing

an analytic focus, and so on-are closer to the finished, published product

and, thus, more amenable to presentation to others.

Furthermore, field researchers show no consensus on what kinds of writ­

ing to term “fieldnotes,” when and how fieldnotes should be written, and

their value for ethnographic research. These diverse, and at times discor­

dant views of the nature and value of fieldnotes, have stymied self-conscious

consideration of how to write fieldnotes.

In the first place, field researchers may have a variety of different forms

of written records in mind when they refer to “fieldnotes.” A recent inven-

xvi PREFACE TO THE FIRST EDITION

tory (Sanjek 1990c) found that ethnographers talked about all of the follow­

ing: “headnotes,” “scratch notes,” “fieldnotes proper,” “fieldnote records,”

“texts,” “journals and diaries,” and “letters, reports, papers.” Hence, there

is wide variation in what ethnographers characterize as fieldnotes. Some

field researchers, for example, consider fieldnotes to be writings that record

both what they learn and observe about the activities of others and their

own actions, questions, and reflections. Others insist on a sharp distinction

between records of what others said and did-the “data” of fieldwork-and

those notes incorporating their own thoughts and reactions. Yet deep differ­

ences also exist between those who emphasize this distinction between writ­

ings about others and writings about oneself: Some view only the former as

fieldnotes and consider the latter as personal “journals” or “diaries”; others

“contrast fieldnotes with data, speaking of fieldnotes as a record of one’s re­

actions, a cryptic list of items to concentrate on, a preliminary stab at anal­

ysis, and so on” (Jackson 199ob:7).

Second, field researchers may write fieldnotes in very different ways.

Many compose fieldnotes only as “a running log written at the end of each

day” (Jackson 199ob:6). But others contrast such “fieldnotes proper” with

“fieldnote records” that involve “information organized in sets separate

from the sequential fieldwork notes” (Sanjek 199oc:101). Furthermore, some

field researchers try to write elaborate notes as soon after witnessing rele­

vant events as possible, typically sitting down to type up complete, detailed

observations every evening. Others initially produce less detailed records,

filling notebooks with handwritten notes to be elaborated and “finished”

upon leaving the field. And still others postpone the bulk of writing until

they have left the field and begun to grapple with writing a coherent ethno­

graphic account.

Finally, ethnographers disagree about whether fieldnotes are a resource

or barrier to understanding. While some see them as the core of the research

enterprise, others suggest that they provide Ii ttle more than crutches to help

the field researcher deal with the stresses and anxieties of living in another

world while trying to understand it from the outside. Indeed, some contend

that fieldnotes stymie deeper understanding. As one anthropologist quoted

by Jackson noted (199ob:13): “[Without notes there is] more chance to sche­

matize, to order conceptually . . . free of niggling exceptions, grayish half­

truths you find in your own data.”

In sum, ethnographers have failed to closely examine the processes of

writing fieldnotes. While this failure arises in part from differing views

of what fieldnotes are, it also results from disagreements about the skills

PREFACE TO THE FIRST EDITION xvii

needed for ethnographic observation and writing and about how necessary

skills can be acquired. At one extreme, many field researchers assume that

almost any literate, adventurous person can simply go to the field and do

fieldwork; technical skills, if any, can be learned on the spot in a “sink or

swim” vein. At another extreme, others contend that ethnographic research,

particularly writing fieldnotes, involves God-given talents and sensitivities

that simplyecannot be taught. Some argue, for example, that only those with

the special abilities of an Erving Goffman can become insightful field re­

searchers. Training is not an issue to those so innately skilled.

Still others seem to concede that aspects of field research should and can

be learned, but they exclude writing fieldnotes from these teachable skills.

They view fieldnotes as so deeply idiosyncratic and personal as to preclude

formal instruction. Both what the fieldworker does with those under study

and how she understands and recounts these events will vary from one per­

son to another. Thus, different researchers write very different notes de­

pending upon disciplinary orientation, theoretical interests, personality,

mood, and stylistic commitments. Writing fieldnotes supposedly resists

formal instruction because the sense and meanings of whatever ethnogra­

phers write draw upon “tacit knowledge” and direct experiences that are not

explicitly included in the notes.

We reject both the “sink or swim” method of training ethnographers and

the attitude that ethnography involves no special skills or no skills beyond

those that a college-educated person possesses. We take the position that

writing fieldnotes is not simply the product of innate sensibilities and in­

sights but also involves skills learned and sharpened over time. Indeed, we

maintain that ethnographers need to hone these skills and that the quality

of ethnography will improve with self-conscious attention to how to write

fieldnotes.

Furthermore, we contend that ethnographers can move beyond the im­

passe created by differing conceptions of fieldnotes by making explicit the

assumptions and commitments they hold about the nature of ethnography

as a set of practical research and writing activities. Such assumptions and

commitments have direct implications for how to understand and write

fieldnotes. If, for example, one sees ethnography as collecting information

that can be “found” or “discovered” in much the same way by any researcher,

one can reasonably separate the “findings” from the processes of making

them and “data” from “personal reactions.” Similarly, the sense that field­

notes get in the way of intuitive understanding and deeper analytic insight

reflects a theoretical commitment to grasping the “big picture” and to iden-

xviii PREFACE TO THE FIRST EDITION

tifying broad patterns of activity rather than to tracking day-to-day routines

and processes. This view, in turn, assumes that achieving these qualities can

get lost beneath “too many facts” or “too much detail.”

Thus, while universal guidelines for writing fieldnotes are quixotic, one

can develop specific guidelines appropriate to a particular understanding

of ethnographic research. In this book, we assume and draw upon an inter­

actionist, interpretive understanding of ethnography that derives from the

traditions of symbolic interaction and ethnomethodology in order to elabo­

rate one a pp roach to fieldnotes and to the processes of writing them. Clearly,

we offer only one among many possible approaches; field researchers start­

ing with more positivist commitments or informed by other traditions

within ethnography would approach many of the issues and procedures we

discuss very differently. Nonetheless, we expect that much of what we rec­

ommend will be useful and suggestive for anyone beginning to do field re­

search and to write fieldnotes.

We pursue a further goal in this book: to demystify writing fieldnotes,

giving explicit attention to the processes of transforming observation and

experience into inspectable texts. To do so, it is critical to look at actual

working, “unfinished” fieldnotes rather than at published, polished field­

notes and to consider how such notes are composed, rewritten, and worked

into finished texts. Thus, we focus on writing fieldnotes in its own right,

considering a variety of technical, interactional, personal, and theoretical

issues that arise with such writing. We also examine the processes and the

practicalities of working with fieldnotes to write analytic memos and final

ethnograp hie accounts for wider audiences.

Our goal is not only practical. We also want to bridge the gap that divides

reflections on ethnographic texts from the actual practice of ethnography.

By examining the practices actually used to write fieldnotes, we hope to ad­

vance understanding of the nature of ethnography in calling attention to the

fundamental processes entailed in turning talk, observations, and experi­

ences into written texts. It is misleading to try to grasp the transformation

of experience into text by looking only at finished ethnographies and the

fieldnotes they rely on. The problems and processes of writing initial, un­

polished accounts of observations and experiences differ significantly from

those involved in reviewing, selecting from, editing, and revising fieldnotes

in order to produce a finished ethnography. Published fieldnotes are not

only polished; they are also highly selected because they have to be tied to

the specific themes used to construct the ethnography as a whole. In con­

trast, unfinished fieldnotes, written more or less contemporaneously with

PREFACE TO THE FIRST EDITION xix

the events depicted, are not theoretically focused or integrated, not consis-

tent in voice or purpose, or even always clear or stylistically compelling.

Our attention to issues of writing fieldnotes grew out of our own experi­

ences in teaching field research to undergraduate and graduate students. In

the early 1980s two of us-Robert Emerson and Linda Shaw-began teach­

ing a UCLA undergraduate course on field research methods. Organized as

a practicum focused on fieldnotes and the field experiences they depicted,

the course insisted that all students go to a field setting and immediately

begin to write fieldnotes about what they saw and heard. In addition to in­

tensive small group discussions of students’ notes, we devoted class time to

examining a xeroxed page or two of students’ “notes of the week” -excerpts

selected to illustrate key issues in field relations, writing strategies, or theo­

retical focusing. Throughout the course, students posed endless questions

about writing fieldnotes, beginning with such matters as “What do I write

about?” and concluding with problems of”How do I write it all up in a final

paper?” Emerson and Shaw increasingly sought the experience of faculty in

the Writing Programs at UCLA for advice in these matters. They met with

Rachel Fretz, a folklorist with extensive field experience in Africa. These

consultations led to the decision to coordinate a course on writing ethno­

graphic fieldnotes with the existing field research methods course.

This manuscript began to take shape while team teaching these courses

as part of an Immersion Quarter program at UCLA in the mid-198os. Stu­

dents in this program participated in internships while enrolled in a clus­

ter of three courses-field research methods, ethnographic writing, and a

variable topic substantive course (mental illness; control of crime; gender,

race, and ethnicity in schools). The field methods and writing courses were

tightly integrated, with coordinated topic, readings, and field assignments.

As instructors, we met regularly to discuss the problems and successes of

our students. We pooled our experiences and problem-solved, giving one

another ideas for better ways to work with students as they learned to sub­

ject real world experience to sociological analysis. The ideas that comprise

the core of the manuscript developed early on as a result of these meetings

and their collective processes.

Junker’s Field Work:An Introduction to the Social Sciences (1960) provided a

model for assembling and presenting our materials. Field Work resulted from

a collection of materials, “Cases on Field Work,” created at the University of

Chicago in a project organized by Everett C. Hughes to conduct “field work

on field work” (Hughes 1960:v). This project involved “putting together what

we had learned from [having taught methods to] several hundred students

XX PREFACE TO THE FIRST EDITION

about the learning and doing of field work” (vii). Similarly, in order to illus­

trate useful practices and alternate possibilities for writing fieldnotes, we

saturate the chapters that follow with “raw” fieldnotes.

We rely heavily upon fieldnotes and ethnographic extracts written by

both undergraduate and graduate students who have taken our courses on

field research and ethnographic writing at UCLA, California State Univer­

sity, San Marcos, and Cornell University. Some might object to the use of

student fieldnotes on the grounds that these are not the writings of profes­

sionally trained researchers. In part, our preference for student notes re­

flects the way we began to develop this book-by reading and commenting

upon such writings, clarifying and articulating what impressed us as effec­

tive, exciting notes, and collecting examples of particular issues for teach­

ing purposes. But in addition, we desire to demystify fieldnotes, an end bet­

ter achieved by showing what can be done by students like those who will

read and use this book. And finally, every quarter we found ourselves im­

pressed by the quality, excitement, and freshness of the fieldnote accounts

our students provided on ordinary and exceptional events in a variety of

social settings.

In addition to student fieldnotes, we also draw examples from our own

unpublished fieldnotes, which were compiled during a number of different

research projects. These projects include Robert Emerson’s study of liti­

gants applying for domestic violence restraining orders, carried out in the

late 1980s and early 199os;2 Rachel Fretz’s ethnographic fieldwork on story­

telling among the Chokwe in Zaire in 1976, 1977, 1982, and 1983 and in Zam­

bia in 1992-93;’ and field research carried out in a psychiatric facility for ex­

mental patients by Linda Shaw in the early 1980s.

We address issues of writing fieldnotes for two general audiences. One

audience includes those concerned with ethnography and field research pri­

marily for academic research purposes. Here, we seek to develop practical

guidelines for writing fieldnotes that will prove helpful to both undergradu­

ate and graduate students in several academic disciplines. These disciplines

include sociology, anthropology, folklore, oral history, education, and eth­

nomusicology, in which field research and ethnographic methods have a

prominent place; and disciplines such as political science, business admin­

istration, communication, composition studies, social welfare, and public

health, in which ethnography and field research may be offered as second­

ary methodological options.

But in this book, we also address audiences who commonly recognize few

links with ethnography-those committed to experiential education and

PREFACE TO THE FIRST EDITION xxi

service learning. In promoting learning through doing, experiential edu-

cation places students in community service settings or in internships in

some institutional setting. In these placements, students confront practi-

cal challenges in carrying out real world activities; the task is then to relate

these experiences to traditional academic concerns.

To this point, the key to this integration has been the critical incident

journal (Batchelder and Warner 1977). But service learning journals encour­

age writing about the students’ perceptions and feelings more than about

what others are doing and saying. Such journals often do not encourage stu –

dents to write at length or in real detail about their observations. They tend

to be “crisis focused,” attending to the dramatic and remarkable rather than

to the everyday and routine; therefore, they lead to very general accounts or

to decontextualized accounts of “critical incidents” that inhibit reflection

and in-depth understanding of daily processes.

We maintain that writing ethnographic fieldnotes, rather than journal

entries, promises to strengthen and deepen the integration of experience

with classroom knowledge. Writing fieldnotes would encourage experien­

tial education students to observe more finely and systematically, to con­

sider both the mundane and the dramatic, and to attend to others’ activities

and concerns as closely as their own. Furthermore, systematic, contempora­

neously written fieldnotes provide a means for capturing the distinct phases

or stages of an intern’s adaptation to a particular setting. Such fieldnotes

allow close documentation of the explicit and implicit instruction given to

interns about what things are important and how things should be done.

Such instructions are a major mechanism by which newcomers are social­

ized to any particular setting; instructions reveal both the working skills and

knowledge and also the actual priorities, assumptions, and commitments of

those in the setting.

Obviously, points of strain will remain between the practice of ethno­

graphic field research and experiential education. For example, writing ex­

tensive fieldnotes might require more commitment to research than is com –

mon to many experiential education students who are often motivated-at

least initially- by a desire to serve others or to assess the attractions of a

particular career. Yet, a persuasive case can be made to those who hold such

priorities that ethnography can contribute a deeper understanding of the

personal, work, and organizational processes likely to be encountered.

Thus, the approach to ethnographic participation and writing developed

here opens up much common ground between two traditions that have long

gone their separate ways; it does so by providing a means to convert experi-

xxii PREFACE TO THE FIRST EDITION

ences into textual forms that can be brought back into the classroom and

closely examined for their bearing on broader issues of social and intellec­

tual life (cf. Bleich 1993).

We have set ourselves a very specific task in this book: to examine the dif ­

ferent processes of writing involved in producing and using ethnographic

fieldnotes. Hence, we do not intend this book to stand on its own as an intro­

duction to the practice of ethnographic field research. In particular, we do

not treat in any detail either the deeper theoretical groundings of ethnog­

raphy or the intricacies and dilemmas of actually carrying out a fieldwork

project. Rather, we complement existing overviews of the premises and

procedures of ethnographic inquiry’ by looking specifically at key practical

issues involved in writing and using fieldnotes. We do consider, moreover,

how writing fieldnotes is inextricably intertwined with methodological and

theoretical commitments.

The chapters that follow are organized in ways that reflect our dual con­

cerns with learning to write ethnographic fieldnotes and with understand­

ing the relevance of these practices for ethnographic research more broadly.

We use as our point of departure the experience and practice of students ac­

tually learning to write fieldnotes rather than an idealized or prescriptive

version of how fieldnotes “ought to be written.” After an overview of the

nature and place of fieldnotes in ethnographic research, successive chapters

address step-by-step processes and practices for writing and working with

fieldnotes. Each chapter concludes with “Reflections” on the implications of

the practices and processes we have been examining for more general issues

of ethnographic theory and method.

Substantively, we begin in chapter 1 by considering the centrality of writ­

ing fieldnotes to ethnographic research and by specifying the assumptions

and commitments that underlie our approach. Chapter 2 examines the dis­

tinctive stance of the ethnographer-that of participating in and observing

the ongoing life of a natural setting in order to produce written accounts of

events observed there; it then considers issues of jotting phrases or notes

while in the setting. Chapter 3 explores procedures for writing up fieldnotes,

either from memory or from previous jottings. Chapter 4 discusses various

writing strategies for envisioning scenes on a page, for describing observed

events, for organizing extended descriptions, and for writing in-process

analytic ideas about these scenes. In chapter 5, we address ways of writ­

ing notes and developing analyses that effectively capture and convey what

events mean to participants. Chapter 6 turns to working with lengthy sets of

“completed” fieldnotes, considering how to read, sort, and code notes and

PREFACE TO THE FIRST EDITION xxiii

how to begin analysis. Chapter 7 considers the ethnographer’s choices about

how to organize and write more polished, coherent ethnographies for wider

audiences. Finally, in chapter 8, we reflect on the need in ethnographic writ-

ing to balance often contradictory requirements and concerns-loyalties to

those studied with obligations to future readers, self-conscious reflection

with getting accounts written down on paper, and sensitivity to indigenous

meanings with analytic relevance.

We wish to acknowledge our gratitude to the Field Studies Program at UCLA

for encouraging and supporting the Immersion Quarter program from

which this book emerged. We owe special thanks in this regard to Jane Per­

maul, Rob Shumer, and Parvin Kassaie. We also wish to thank the follow­

ing colleagues for comments and suggestions on this manuscript: Timothy

Diamond, Dianne Dugaw, Shelley Feldman, Jan Frodesen, George Gadda,

Dwight Giles, Claudia Ingram, Michael 0. Jones, Jack Katz, Susan McCain,

Anita McCormick, Melvin Pollner, Anita Pomerantz, Amanda Powell, Judith

Richlin-Klonsky, Mike Rose, RuthM. Stone, Carol Warren, Randy Woodland,

and two anonymous reviewers for the University of Chicago Press. And we

wish to thank our copyeditor, Richard Allen, who promised he would “give

us a hard time” and who did so in ways that pushed us to clarify our con­

cerns and specify our arguments.

Finally, we wish the thank the following students from our field re­

search courses who have generously given us permission to use their field­

note and ethnographic writings as exemplars and illustrations: Karin Abell,

Teri Anderson, Jim Angell, Erin Artigiani, Ben Beit-Zuri, Nancy S. Blum,

Paul Brownfield, Jennifer Cheroske, Rebecca Clements, Cabonia Crawford,

John Cross, Maria Estrada, Julie Finney, Robert Garot, Mauricio A. Gormaz,

Heather W. Guthrie, David Hillyard, Suzanne Hirsch, Ronald X. Kovach,

Shawn Lemone, Wendy Lin, Storm Lydon, Francisco “Chuck” Martinez,

Martha Moyes, Deanna Nitta, Phil Okamoto, Blair Paley, Kristin Rains, Lisa

Ravitch, Joanna Saporito, Kristin D. Schaefer, Joe Scheuermann, Cliff Span­

gler, Lakshmi Srinivas, Martha Stokes, Kathe L. Tatar, Laura Miles Vahle, ryn

Linda Van Leuven, Karina Walters, David Whelan, Nicholas H. Wolfinger,

and Terri Young. We especially thank Lisa Holmes and Martha Millison, not

only for allowing us to use excerpts from their fieldnotes, but also for pro­

viding a “student response” after reading an earlier draft of the manuscript.

I

Fieldnotes in Ethnographic Research

Ethnographic field research involves the study of groups and people as

they go about their everyday lives. Carrying out such research involves

two distinct activities. First, the ethnographer enters into a social setting

and gets to know the people involved in it; usually, the setting is not previ­

ously known in an intimate way. The ethnographer participates in the daily

routines of this setting, develops ongoing relations with the people in it,

and observes all the while what is going on. Indeed, the term “participant

observation” is often used to characterize this basic research approach. But,

second, the ethnographer writes down in regular, systematic ways what she

observes and learns while participating in the daily rounds of the lives of

others. In so doing, the researcher creates an accumulating written record

of these observations and experiences. These two interconnected activities

comprise the core of ethnographic research: firsthand participation in some

initially unfamiliar social world and the production of written accounts of

that world that draw upon such participation.

However, ethnographers differ in how they see the primary benefits of

participant observation and in how they go about representing in written

form what they have seen and experienced in the field. How we understand

and present processes of writing and analyzing ethnographic fieldnotes in

this and subsequent chapters reflects our distinctive theoretical orienta-

2 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

tions to these differences. Here, we want to present briefly our core theo­

retical assumptions and commitments; we will further specify and elaborate

these assumptions and commitments as we address the processes of writing

and anale ing fieldnotes in subsequent chapters. yz

We approach ethnography as a way to understand and describe social

worlds, drawing upon the theoretical traditions of symbolic interaction and

ethnomethodology. Common to both these traditions is the view that social

worlds are interpreted worlds: “Social reality is an interpreted world, not a

literal world, always under symbolic construction” (Altheide and Johnson

1994:489 ). These social worlds also are created and sustained in and through

interaction with others, when interpretations of meanings are central pro­

cesses. Symbolic interaction, insisting “that human action takes place

always in a situation that confronts the actor and that the actor acts on the

basis of defining this situation that confronts him” (Blumer 1997:4), focuses on

“the activities of people in face-to-face relations” as these affect and relate to

definitions of the situation (Rock 2001:26). The result is a distinctive concern

with process, with sequences of interaction and interpretation that render

meanings and outcomes both unpredictable and emergent. Ethnomethod­

ology, inspired, in part, by Schutz’s (1962, 1964) analyses of the taken-for­

granted meanings and assumptions that make interaction possible, can be

understood as proposing, in effect, “that society consists of the ceaseless,

ever-unfolding transactions through which members engage one another

and the objects, topics, and concerns that they find relevant” (Pollner and

Emerson 2001:120). Such transactions depend and draw upon a number of

“generic processes and practices,” including unarticulated “background un­

derstandings,” a variety of distinctive “interpretive practices,” and mem­

bers’ processes of “practical reasoning” (Pollner and Emerson 2001:122).

These general emphases on interpretation and interaction, on the social

construction and understandings of meaning in different groups and situ­

ations, underlie our approaches to ethnographic participation, description

and inscription, and the specific implications we draw from these processes

for writing fieldnotes.1

ETH NOGRAPHIC PARTICIPATION

Ethnographers are committed to going out and getting close to the activi­

ties and everyday experiences of other people. “Getting close” minimally re­

quires physical and social proximity to the daily rounds of people’s lives and

activities; the field researcher must be able to take up positions in the midst

3 ETHNOGRAPHIC PARTICIPATION

of the key sites and scenes of others’ lives in order to observe and understand

them. But given our emphasis on interpretation, getting close has another,

far more significant, component: The ethnographer seeks a deeper immer-

sion in others’ worlds in order to grasp what they experience as meaningful

and important. With immersion, the field researcher sees from the inside

how people lead their lives, how they carry out their daily rounds of activi­

ties, what they find meaningful, and how they do so. In this way, immersion

gives the fieldworker access to the fluidity of others’ lives and enhances his

sensitivity to interaction and process.

Furthermore, immersion enables the fieldworker to directly and forc­

ibly experience for herselfboth the ordinary routines and conditions under

which people conduct their lives and the constraints and pressures to which

such living is subject. Goffman (1989:125), in particular, insists that field re­

search involves “subjecting yourself, your own body and your own personal­

ity, and your own social situation, to the set of contingencies that play upon

a set of individuals, so that you can physically and ecologically penetrate

their circle of response to their social situation, or their work situation, or

their ethnic situation.” Immersion in ethnographic research, then, involves

both being with other people to see how they respond to events as they hap­

pen and experiencing for oneself these events and the circumstances that

give rise to them.

Clearly, ethnographic immersion precludes conducting field research as

a detached, passive observer; the field researcher can only get close to the

lives of those studied by actively participating in their day-to-day affairs.

Such participation, moreover, inevitably entails some degree of resocializa­

tion. Sharing everyday life with a group of people, the field researcher comes

“to enter into the matrix of meanings of the researched, to participate in

their system of organized activities, and to feel subject to their code of moral

regulation” (Wax 1980:272-73). In participating as fully and humanly as pos­

sible in another way of life, the ethnographer learns what is required to be­

come a member of that world and to experience events and meanings in ways

that approximate members’ experiences.’ Indeed, some ethnographers seek to

do field research by doing and becoming-to the extent possible- what­

ever it is they are interested in learning about. Ethnographers, for example,

have become skilled at activities they are seeking to understand (Diamond

1992; Lynch 1985; Wacquant 2004) or, in good faith, have joined churches or

religious groups (Jules-Rosette 1975; Rochford 1985) on the grounds that by

becoming members, they gain fuller insight and understanding into these

groups and their activities. Or, villagers might assign an ethnographer a

4 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

role, such as sister or mother, in an extended family, which obligates her to

participate and resocialize herself to meet local expectations.

In learning about others through active participation in their lives and

activities, the fieldworker cannot and should not attempt to be a fly on the

wall.’ No field researcher can be a completely neutral, detached observer

who is outside and independent of the observed phenomena (Emerson and

Pollner 2001 ). Rather, as the ethnographer engages in the lives and concerns

of those studied, his perspective “is intertwined with the phenomenon

which does not have objective characteristics independent of the observer’s

perspective and methods” (Mishler 1979:10). But, the ethnographer cannot

take in everything; rather, he will, in conjunction with those in the setting,

develop certain perspectives by engaging in some activities and relation­

ships rather than others. Moreover, often relationships with those under

study follow political fault lines in the setting, exposing the ethnographer

selectively to varying priorities and points of view. As a result, the task of

the ethnographer is not to determine “the truth” but to reveal the multiple

truths apparent in others’ lives.’

Furthermore, the ethnographer’s presence in a setting inevitably has im­

plications and consequences for what is taking place, since the fieldworker

must necessarily interact with and, hence, have some impact on those stud­

ied.’ But “consequential presence,” often linked to reactive effects (that is,

the effects of the ethnographer’s participation on how members may talk

and behave), should not be seen as “contaminating” what is observed and

learned. Rather, these effects might provide the very source of that learning

and observation (Clarke 1975:99). Relationships between the field researcher

and people in the setting do not so much disrupt or alter ongoing patterns

of social interaction as they reveal the terms and bases on which people

form social ties in the first place. For example, in a village where social rela­

tions depend heavily on kinship ties, people might adopt a fieldworker into

a family and assign her a kinship term that then designates her rights and

responsibilities toward others. Hence, rather than detracting from what

the fieldworker can learn, firsthand relations with those studied might pro­

vide clues to understanding the more subtle, implicit underlying assump­

tions that are often not readily accessible through observation or interview

methods alone.’ Consequently, rather than viewing reactivity as a defect to

be carefully controlled or eliminated, the ethnographer needs to become

sensitive to, and perceptive about, how she is seen and treated by others.

To appreciate the unavoidable consequences of one’s own presence

strips any special merit from the highly detached, “unobtrusive,” and mar-

5 THE COMPLEXITIES OF DESCRIPTION

ginal observer roles that have long held sway as the implicit ideal in field

research. Many contemporary ethnographers assume highly participatory

roles (Adler and Adler 1987) in which the researcher actually performs the

activities that are central to the lives of those studied. In this view, assum-

ing real responsibility for actually carrying out core functions and tasks, as

in service learning internships, provides special opportunities to get close

to, participate in, and experience life in previously unknown settings. The

intern with real work responsibilities or the researcher participating in vil-

lage life actively engages in local activities and is socialized to, and acquires

empathy for, local ways of acting and feeling.

Close, continuing participation in the lives of others encourages appre­

ciation of social life as constituted by ongoing, fluid processes of interaction

and interpretation. Through participation, the field researcher sees first­

hand and up close how people grapple with uncertainty and ambiguity, how

meanings emerge through talk and collective action, how understandings

and interpretations change over time, and how these changes shape subse­

quent actions. In all these ways, the fieldworker’s closeness to others’ daily

lives and activities heightens sensitivity to social life as process.

Yet, even with intensive participation, the ethnographer never becomes

a member in the same sense that those who are “naturally” in the setting are

members. The fieldworker plans on leaving the setting after a relatively brief

stay, and his experience of local life is colored by this transience. As a result,

“the participation that the fieldworker gives is neither as committed nor as

constrained as the native’s” (Karp and Kendall 1982:257). Furthermore, the

fieldworker orients to many local events, not as “real life” but, rather, as ob­

jects of possible research interest and as events that he may choose to write

down and preserve in fieldnotes. In these ways, research and writing com­

mitments qualify ethnographic immersion, making the field researcher at

least something of an outsider and, at an extreme, a cultural alien.’

T H E COMPLEXIT I ES OF D ESCRIPTION

In writing about one’s experiences and observations deriving from intense

and involved participation, the ethnographer creates descriptive fieldnotes.

But writing descriptive accounts of experiences and observations is not

simply a process of accurately capturing as closely as possible observed

reality, of “putting into words” overheard talk and witnessed activities. To

view the writing of descriptions as essentially a matter of producing texts

that correspond accurately to what has been observed is to assume that there

6 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

is but one “best” description of any particular event. But, in fact, there is no

one “natural” or “correct” way to write about what one observes. Rather, be­

cause descriptions involve issues of perception and interpretation, different

descriptions of similar or even the same situations and events are both pos­

sible and valuable.

Consider, for example, the following descriptions of express checkout

lines in three Los Angeles supermarkets, each written by a different student

researcher. These descriptions share a number of common features: all de­

scribe events from the point of view of shoppers/observers moving through

express checkout lines; all provide physical descriptions of the checkout

counter and players in the lines-checkers, baggers, other shoppers-and

of at least some of the grocery items being handled; and all attend closely to

some minute details of behavior in express lines. Yet, each of these descrip­

tions is written from a different point of view; each shapes and presents

what happens on the express line in different ways. In part, differences arise

because the researchers observed different people and occasions; but differ­

ences also reflect both distinctive orientations and positionings taken by

the observers, different ways of presenting the observer’s self in “writing the

other” (Warren 2000 ), and different writing choices in creating and framing

different kinds of “stories” in representing what they observed happening.

Mayfair Market Express Line

There were four people in line with their purchases separated by an approx.

18″ rectangular black rubber bar. I put m y t frozen bags down on the “lazysusan

linoleum conveyt or belt,” and I reached on top of the cash register to retrieve

one of the black bars to separate m y items. The cashier was in her mid thirties,

approx., about 5′ 2” dark skinned woman with curly dark brown hair. I couldn’t

hear what she as saying but recognized some accent in her speech. She was in

a white blouse, short sleeved, with a maroon shoulder to mid thigh apron. She

had a loose maroon bow tie, not like a man’s bow tie, more hangie and fluffy.

Her name tag on her left chest side had red writing that said “Candyt ” on it.

[Describes the woman and three meri in fron t of her in line.] . . . Candy

spent very little time with each person, she gave all a hello and then told them

the amount, money was offered, and change was handed back onto a shelf that

was in front of the customer whose turn it was. Before Candy had given the

dark-haired woman her change back, I noticed that the man in the pink shirt

had moved into her spatial “customer” territory, probably within a foot of her,

and in the position that the others had takeri wheri it was their turn in front of

the “check writing” shelf (I thought it was interesting that the people seemed

more concerned about the proper separation of their food from another’s than

they did about body location).

7 THE COMPLEXITIES OF DESCRIPTION

This account gives a central place to the cashier, first providing a descrip­

tion of her physical appearance and apparel, then offering a summary of her

procedure for handling customers. It also focuses on the close sequencing of

purchase encounters, noting that the pink-shirted man has moved into po­

sition to be the “next served” – within a foot of the woman in front of him­

even before she had received her change. Indeed, this description highlights

spatial aspects of the grocery line, contrasting in an aside the care taken to

separate grocery items and the seeming disregard of personal space as one

shopper moves in to succeed an about-to-depart one.

In contrast, in the following excerpt, the observer focuses on her own po­

sition and experience in line, highlighting her own social and interactional

concerns in relating to those immediately in front of and behind her.

Ralph’s Express Line, Easter Morning

I headed east to the checkout stands with my romaine lettuce to garnish

the rice salad I was bringing to brunch and my bottle of Gewi.irztrarniner, my

new favorite wine, which I had to chill in the next half hour. As I approached

the stands, I realized that the 10-items-or-less-cash-only line would be my

best choice. I noticed that Boland was behind the counter at the register-he’s

alwayt s very friendly to me-“Hey, how y ou doing?”

I got behind the woman who was already [in the ten-items-or-less line].

She had left one of the rubber separator bars behind the things she was going

to buy, one of the few personal friendly moves one can make in this highly

routinized queue. I appreciated this, and would have thanked her (by smil­

ing, probablyt ), but she was already looking ahead, I suppose, in an ticipation

of checking out. I put my wine and lettuce down. There was already someone

behind me. I wan ted to show them the courtesy of putting down a rub her sep­

arator bar for them too. I waited until the food in front of mine was moved up

enough for me to take the bar, which was at the front of the place where the

bars are (is there a word for that? bar bin?), so that I wouldn’t have to make a

large, expansive move across the items that wererit m ine, drawing attention

to mytself. I waited, and then, finally, the bar was in sight. I took it and then

put it behind my items, looking at the woman behind me and sm iling at her

as I did so. She looked pleased and a bit surprised, and I was glad to have been

able to do this small favor. She was a pretty blonde woman, and was bu yt ing a

bottle of champagne (maytbe also for Easter brunch?). She was wearing what

looked like an Easter dress-it was cotton and pretty and floweryt . She looked

y oungish, maytbe about my age. She was quite tall for a woman, mayt be 5’10”

or so.

This observer describes on a moment-by-moment basis placing her grocer­

ies on the checkout counter and signaling their separation from those of the

8 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

person in front of her and then from those of the person behind her. This

style of description highlights her own thoughts and feelings as she engages

in these routine activities; thus, while she treats space as an issue, she does

so by noting its implications for self and feelings (e.g., avoiding “a large ex­

pansive move across the items that weren’t mine”).

In the third excerpt, the writer shifts focus from self to others, highlight­

ing the actions of one particularly outgoing character that transforms the

express line into a minicommunity:

Boy’s Market Express Line

. . . I picked a long line. Even though the store was quiet, the express line was

long. A lot of people had made small purchases today. I was behind a man with

just a loaf of bread. There was a cart to the side of him, just sitting there, and I

thought someone abandoned it (it had a few items in it). A minute later a man

came up and “claimed” it by taking hold of it. He didn’t really try to assert that

he was back in line- apparently he’d stepped away to get something he’d for­

gotten- but he wasn’t getting behind me either. I felt the need to ask him ifhe

was on line, so I wouldn’t cut him off. He said y es, and I tried to move behind

him – we were sort of side by side-and he said, “That’s okay. I know where

y ou are.”

At this poin t the guy who fd spoken to earlier, the guy who was right in

front of me, showed a look of surprise and moved past me, over to an aban­

doned cart at the end of the aisle. He was looking at what was in it, picking

up the few items with interest and then put them back. I thought he’d seen

something else he wan ted or had forgotten. He came back over to his cart, but

then a supermarket emplo y tee walked by, and he called out to the man, walk­

ing over to the cart and po inting at it, “Do y ou get man y items like this left

behind?” The employt ee hesitated, not seeming to understand the question,

and said no. The guy on line said, “See what’s here? This is formula (cans of

baby formula). That’s poor people’s food. And see this ( a copper pot scrubber)?

They use that to smoke crack.” The emplo y tee looked surprised. The guy sayt s,

“I was just wondering. That’s very indicative of this area.” The employtee: “I

live here, and I didn’t know that.” The guyt : “Didn’t y ou watch Channel 28 last

n ight?” Employt ee: “No.” Guyt : “They had a report about inner-city problems.”

Emplo y tee, walking away as he talks: “I only watch National Geographic, the

MacNeil-Lehrer Hour, andNPR.” He continues away. . . .

Meanwhile the man with the bread has paid. As he waits momentarily for

his change, the “tguyt” sayt s, “Long wait for a loaf of bread.” Man sayt s, “Yeah,”

and then adds, jokingly (and looking at the cashier as he sayt s it, as if to gauge

his reaction), “these cashiers are slow.” The cashier does not appear to hear

this. Man with bread leaves, guy in front of me is being checked out now. He

sayt s to the cashier, “What’s the matter, end of y our shift? No sense of humor

9 THE COMPLEXITIES OF DESCRIPTION

left?” Cashier sayt s, “No. I’m tired.” Guyt : “I hear y ou.” Guy then sayt s to the bag­

ger: “Can I have paper and plastic please, Jacob” (he emphasizes the use of the

bagger’s name)? Jacob complies, but shows no other sign that he’s heard the

man. Guy is waiting for transaction to be completed. He’s sitting on the rail­

ing, and he is singing the words to the Muzak tune that’s play ing, something

by Peabo Bryt son. Guy’s transaction is done. He sayt s thank y ou to the bagger,

and the bagger tells him to have a good day.

In these notes, the observer picks up on and accents the informal talk among

customers waiting in the line. He spotlights one particularly outgoing char­

acter who comments to a store employee on the meaning of an abandoned

shopping cart, expresses sympathy to the man in front of him for having to

wait so long just to buy a loaf of bread (a move that this customer, in turn,

uses to make a direct but careful criticism of the cashier’s speed), and then

chats with the cashier. He represents this express line as a place of ongoing

exchanges between those in line, which draw in a passing store employee

and culminate in interactions between this character and the checker and

the bagger.

Writing fieldnote descriptions, then, is not a matter of passively copying

down “facts” about “what happened.” Rather, these descriptive accounts se­

lect and emphasize different features and actions while ignoring and mar­

ginalizing others. Some fieldworkers habitually attend to aspects of people

and situations that others do not, closely describing dress, or hair, or de­

meanor, or speech hesitations that others ignore or recount in less detail.

In this way, descriptions differ in what their creators note and write down

as “significant,” and, more implicitly, in what they note but ignore as “not

significant” and in what other possibly significant things they may have

missed altogether. But differences between fieldnote descriptions result

not simply from different ways of selecting or filtering observed and expe­

rienced events; different fieldnote accounts also invoke and rely on different

lenses to interpret, frame, and represent these matters. Descriptive field­

notes, in this sense, are products of active processes of interpretation and

sense-making that frame or structure not only what is written but also how

it is written. Description, then, relies on interpretive/constructive processes

that can give different fieldnotes distinctive shapes and feel.

Inevitably, then,.fieldnote descriptions of even the “same event,” !et alone the

same kind of event, will differ, depending upon the choices, positioning, persona!

sensitivities, and interactiona! concerns of the observers. By way of example,

consider the following fieldnote accounts of initial portions of an intake in-

1 0 FIELD NOTES IN ETHNOGRAPHIC RESEARCH

terview with a client named Emily, a Ugandan woman with a seven-year-old

child, who sought a restraining order against her husband, written by two

student interns who were working together in a domestic violence legal aid

clinic helping people fill out applications for temporary restraining orders.’

In this interview, the first intern elicited and entered on a computer form a

court-required narrative “declaration” detailing a recent “specific incident

of abuse”; the second acted as a novice/observer sitting beside and providing

emotional support to the client.

CB’sAccount

[Paul, a more experienced staff member, tells Emilyt :] You indicated on y our

intake form that the most recent abuse was on April 1. Why don’t y ou tell Cait­

lin what happened on that dayt ? Emily sayt s, He sayt s I owe him money for our

marriage, that my family never paid the dowryt . Paul presses, but what hap­

pened on this dayt ? He called me “bitch,” she sayt s, arid “whore.” I type these

two words. She continues, he had a bottle in his harid arid was tryt ing to hit me,

but my brother arid his friend grabbed his arm arid took the bottle from him.

As she sayt s this, she raises her arm up as if there is a bottle in it, arid then acts

out the part of her husbarid by raising her arms up arid flailing them. I ask, a

glass bottle or a plastic bottle? Emily stutters, “G-g-glass.” (It seems like she

has to think back to the incident to remember more clearlyt .) I write, “RP [re­

spondent] was tryt ing to strike me with a glass bottle, but my brother grabbed

hold of his arm arid took the bottle away.”

Emily continues, they took him away in a car arid locked me in the house.

Paul asks, what provoked this incident? Emily sayt s, I told him I don’t warit

marriage ariytmore, arid he go berserk. Paul clarifies, so y ou told him y ou did

not warit the marriage to con tinue, arid that made him arigryt ? Emily agrees.

She sayt s that she went to the police two dayt s later, arid they gave her ari emer­

gency protective order, which Paul asks to see. He looks at it with squinted

ey es (the paper does not look like what we usually see), arid all of a sudden,

they open up again. You were in Ugarida at this time? he asks. Yes, Emily re ­

plies. Our families were together to try to make good our marriage.

NL’sAccount

We are ready for the declaration. Caitlin asks E how long she has been mar­

ried to RP. We were together for 9 y ears, she sayt s in a low voice, but mar­

ried for 4. Caitlin then asks her to tell us about her most recent incident of

abuse which according to the paperwork she filled out occurred on April

1st. He tried to hit me she said. Paul then sayt s, right with a bottle like y ou

told me outside. What happened? Her voice gets loud again as she sayt s that

her family thought that she arid RP should talk about their marriage at their

house ( at this point I am thinking that she is talking about her house in Cali-

THE COMPLEXITIES OF DESCRIPTION 1 1

fornia). Paul asks, whose family andfriends were there? Were they y ours, his,

or both? She quickly responds, His friends. Paul asks, so y our friends weren’t

there. She pauses for a brief second and sayt s my friends. Paul asks, so both

y our friends were there? She nods. Looking at Caitlin, then back at Paul, she

tells us that RP got angry when she asked for a divorce. He tried to hit her

with a glass bottle. She grabs my arm and looks straight at me as she tells me

that “brothers” grab his arms, hold him down, and take him away in his car.

“Whose brother?” asks Paul. She sayt s that it was her brother and his friend.

They locked me in the house so that RP wouldn’t hurt me, she sayt s as she

gently grabs my hand once more.

She pulls out a form from her pile of papers, and looks at it, say ing that

the police gave it to her two dayt s later. What is it? Paul asks. She looks at it

for a few seconds, and I look at it from over her shoulder. I look back at Paul

and ask him if it is an emergency protective order. She looks up and sayt s, Yes

that’s what it is! A-A-She motions her hand in m y direction as she tries to

find the word that I had said. Paul looks at it and sayt s that it is like a Ugandan

equivalent to an emergency protective order (now I understand that this inci­

dent occurred in Uganda).

These excerpts include many common features. Both accounts make

clear that the incident arose from family differences over the client’s mar­

riage, that she reported her husband as trying to hit her with a glass bottle,

that her brother and a friend restrained him from doing so, and that she

went to the police and obtained an emergency protective order. In addition,

both accounts reveal that staff had initially assumed that these events took

place in California but changed their interpretation upon realizing the po­

lice restraining order had been issued in Uganda.

But the descriptions also differ on a number of counts. First, there are

differences in the substance of what gets included in each account. For ex­

ample, CB reports Emily’s complaint that “he called me ‘bitch’ and ‘whore”‘

and that this incident was provoked when “I told him I don’t want marriage

anymore, and he go berserk.” While NL mentions neither of these incidents,

she reports that the husband was restrained and taken away by both her

brother and his friend and that she was locked in the house to protect her

from her enraged husband. Second, there are differences in detail and mean­

ing in what is reported about specific topics. For example, CB indirectly

quotes Emily as saying, “He says I owe him money for our marriage, that my

family never paid the dowry”; NL does not indicate this specific complaint

but, rather, indirectly quotes Emily as saying, “Her family thought that she

and RP should talk about their marriage at their house.” Third, the accounts

reflect different decisions about whether to simply report what was deter-

1 2 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

mined to be a “fact” or a specific “outcome” or to detail the processes of

questioning and answering through which that “fact” or “outcome” was de­

cided. CB, for example, highlights the specific moment of understanding by

reporting Paul’s question about the emergency protection order, “You were

in Uganda at the time?” NL, in contrast, recounts this process in detail, de­

scribing the client and her own initial uncertainty about just what this piece

of paper is, a similar query from Paul (“what is it?”), his conclusion that “it

is like a Ugandan equivalent to an emergency protective order,” and her own

realization that this whole incident “occurred in Uganda.”

While many descriptive writing choices are conscious and deliberate,

others reflect more subtle, implicit processes of researcher involvement in,

and orientation to, ongoing scenes and interaction. Here, CB was respon­

sible for turning the client’s words into a legally adequate account for pur­

poses of the declaration; her descriptions show an orientation toward con­

tent and narrative coherence, and she notes at several points her decisions

about what to enter on the computer (“bitch,” “whore”; “RP was trying to

strike me with a glass bottle, but my brother grabbed hold of his arm and

took the bottle away”). NL, in contrast, had no formal responsibilities for

conducting the interview and becomes involved as a sympathetic supporter;

her notes seem attuned the client’s emotions (“low voice”) and bodily move­

ments (handling the emergency protection paper), and she reports two

particularly stressful moments in the interaction when the client “gently

grabs” her arm or hand. While both researchers were present at the “same

event,” each participated in a different fashion, and these different modes

of involvement lead to subtle, but significant, differences in how they wrote

about what occurred.

I NSCR IB ING EXPER IENCED/OBSERVED REALITIES

Descriptive fieldnotes, then, involve inscriptions of social life and social dis­

course. Such inscriptions inevitably reduce the welter and confusion of the

social world to written words that can be reviewed, studied, and thought

about time and time again. As Geertz (1973=19) has characterized this core

ethnographic process: “The ethnographer ‘inscribes’ social discourse; he

writes it down. In so doing, he turns it from a passing event, which exists

only in its own moment of occurrence, into an account, which exists in its

inscriptions and can be reconsulted.”

As inscriptions, fieldnotes are products of, and reflect conventions for,

transforming witnessed events, persons, and places into words on paper.

INSCRIBING EXPERIENCED/OBSERVED REALITIES 1 3

In part, this transformation involves inevitable processes of selection; the

ethnographer writes about certain things and thereby necessarily “leaves

out” others. But more significantly, descriptive fieldnotes also inevitably

present or frame events in particular ways, “missing” other ways that such

events might have been presented or framed. And these presentations re-

flect and incorporate sensitivities, meanings, and understandings the field

researcher has gleaned from having been close to and participated in the de­

scribed events.

There are other ways of reducing social discourse to written form. Survey

questionnaires, for example, record “responses” to prefixed questions, often

reducing these lived experiences to numbers, sometimes preserving some­

thing of the respondents’ own words. Audio and video recordings, which

seemingly catch and preserve almost everything occurring within an inter­

action, actually capture but a slice of ongoing social life. This means that

what is recorded in the first place depends upon when, where, and how the

equipment is positioned and activated, what it can pick up mechanically,

and how those who are recorded react to its presence.

Further reduction occurs with the representation of a recorded slice of

audio and/or video discourse as sequential lines of text in a “transcript.” For

while talk in social settings is a “multichanneled event,” writing “is linear in

nature, and can handle only one channel at a time, so must pick and choose

among the cues available for representation” (Walker 1986:211). A transcript

thus selects particular dimensions and contents of discourse for inclusion

while ignoring others, for example, nonverbal cues to local meanings such

as eye gaze, gesture, and posture. Researchers studying oral performances

spend considerable effort in developing a notational system to document

the verbal and at least some of the nonverbal communication; the quality of

the transcribed “folklore text” is critical as it “represents the performance

in another medium” (Fine 1984:3). Yet the transcript is never a “verbatim”

rendering of discourse because it “represents . . . an analytic interpretation

and selection” (Psathas and Anderson 1990:75) of speech and action. That is,

a transcript is the product of a transcriber’s ongoing interpretive and an­

alytic decisions about a variety of problematic matters: how to transform

naturally occurring speech into specific words (in the face of natural speech

elisions); how to determine when to punctuate to indicate a completed

phrase or sentence (given the common lack of clear-cut endings in ordinary

speech); deciding whether or not to try to represent such matters as spaces

and silences, overlapped speech and sounds, pace stresses and volume, and

inaudible or incomprehensible sounds or words.’ In sum, even those means

1 4 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

of recording that researchers claim as being closest to realizing an “objective

mirroring” necessarily make reductions in the lived complexity of social life

similar, in principle, to those made in writing fieldnotes.10

Given the reductionism of any method of inscription, choice of method

reflects researchers’ deeper assumptions about social life and how to under­

stand it. Fieldwork and ultimately fieldnotes are predicated on a view of

social life as continuously created through people’s efforts to find and con­

fer meaning on their own and others’ actions. Within this perspective, the

interview and the recording have their uses. To the extent that participants

are willing and able to describe these features of social life, an interview may

prove a valuable tool or even the only access. Similarly, a video recording

provides a valuable record of words actually uttered and gestures actually

made. But the ethos of fieldwork holds that in order to fully understand and

appreciate action from the perspective of participants, one must get close

to and participate in a wide cross-section of their everyday activities over

an extended period of time. Ethnography, as Van Maanen (1988:ix) insists,

is “the peculiar practice of representing the social reality of others through

the analysis of one’s own experience in the world of these others.” Fieldnotes

are distinctively a method for capturing and preserving the insights and un­

derstandings stimulated by these close and long-term experiences. Thus,

fieldnotes inscribe the sometimes inchoate understandings and insights the

fieldworker acquires by intimately immersing herself in another world, by

observing in the midst of mundane activities and jarring crises, and by di­

rectly running up against the contingencies and constraints of the everyday

life of another people. Indeed, it is exactly this deep immersion-and the

sense of place that such immersion assumes and strengthens-that enables

the ethnographer to inscribe the detailed, context-sensitive, and locally in­

formed fieldnotes that Geertz (1973) terms “thick description.”n

This experiential character of fieldnotes is also reflected in changes in

their content and concerns over time. Fieldnotes grow through gradual ac­

cretion, adding one day’s writing to the next. The ethnographer writes par­

ticular fieldnotes in ways that are not predetermined or prespecified; hence,

fieldnotes are not collections or samples decided in advance according to

set criteria. Choosing what to write down is not a process of sampling ac­

cording to some fixed-in-advance principle. Rather, it is both intuitive, re­

flecting the ethnographer’s changing sense of what might possibly be made

interesting or important to future readers, and empathetic, reflecting the

ethnographer’s sense of what is interesting or important to the people he is

observing.

IM PLICATIONS FOR WRITING FIELD NOTES 1 5

I M PLICATIONS FO R WRIT I N G F IELD NOTES

We draw four implications from our interpretive-interactionist understand­

ing of ethnography as the inscription of participatory experience: (1) what is

observed and ultimately treated as “data” or “findings” is inseparable from

the observational processes; (2) in writing fieldnotes, the field researcher

should give special attention to the indigenous meanings and concerns of

the people studied; (3) contemporaneously written fieldnotes are an essen­

tial grounding and resource for writing broader, more coherent accounts of

others’ lives and concerns; and (4) such fieldnotes should detail the social and

interactional processes that make up people’s everyday lives and activities.

Connecting “Methods” and “Findings”

Modes of participating in and finding out about the daily lives of others

make up key parts of ethnographic methods. These “methods” determine

what the field researcher sees, experiences, and learns. But if substance

(“data,” “findings,” “facts”) are products of the methods used, substance

cannot be considered independently of the interactions and relations with

others that comprise these methods; what the ethnographer finds out is in­

herently connected with how she finds it out (Gubrium and Holstein 1997).

As a result, these methods should not be ignored; rather, they should com­

prise an important part of written fieldnotes. It thus becomes critical for

the ethnographer to document her own activities, circumstances, and emo­

tional responses as these factors shape the process of observing and record­

ing others’ lives. 12

From this point of view, the very distinction between fieldnote “data” and

“personal reactions,” between “fieldnote records” and “diaries” or ”.journals”

(Sanjek 1990c ), is deeply misleading. Of course, the ethnographer can separate

what he says and does from what he observes others saying and doing, treat­

ing the latter as if it were unaffected by the former.” But such a separation

distorts processes of inquiry and the meaning of field “data” in several signifi­

cant ways. First, this separation treats data as “objective information” that has

a fixed meaning independent of how that information was elicited or estab­

lished and by whom. In this way, the ethnographer’s own actions, including

his “personal” feelings and reactions, are viewed as independent of, and un­

related to, the events and happenings involving others that constitute “find­

ings” or “observations” when written down in fieldnotes. Second, this separa­

tion assumes that “subjective” reactions and perceptions can and should be

1 6 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

controlled by being segregated from “objective,” impersonal records. And fi­

nally, such control is thought to be essential because personal and emotional

experiences are devalued, comprising “contaminants” of objective data rather

than avenues of insight into significant processes in the setting.

Linking method and substance in fieldnotes has a number of advan­

tages: It encourages recognizing “findings,” not as absolute and invariant,

but, rather, as contingent upon the circumstances of their “discovery” by

the ethnographer. Moreover, the ethnographer is prevented, or at least dis­

couraged, from too readily taking one person’s version of what happened or

what is important as the “complete” or “correct” version of these matters.

Rather, “what happened” is one account made by a particular person to a

specific other at a particular time and place for particular purposes. In all

these ways, linking method and substance builds sensitivity to the multiple,

situational realities of those studied into the core of fieldwork practice.

The Pursuit of Indigenous Meanings

In contrast to styles of field research that focus on others’ behavior without

systematic regard for what such behavior means to those engaged in it, we

see ethnographic fieldnotes as a distinctive method for uncovering and de­

picting local interpretations or indigenous meanings. Ultimately, the par­

ticipating ethnographer seeks to get close to those studied in order to under­

stand and write about what their experiences and activities mean to them.”

Ethnographers should attempt to write fieldnotes in ways that capture

and preserve indigenous meanings. To do so, they must learn to recognize

and limit reliance upon preconceptions about members’ lives and activities.

They must become responsive to what others are concerned about in their

own terms. But while fieldnotes are about others, their concerns, and doings

gleaned through empathetic immersion, they necessarily reflect and con­

vey the ethnographer’s understanding of these concerns and doings. Thus,

fieldnotes are written accounts that filter members’ experiences and con­

cerns through the person and perspectives of the ethnographer; fieldnotes

provide the ethnographer’s, not the members’, accounts of the latter’s expe­

riences, meanings, and concerns.

It might initially appear that forms of ethnography concerned with

“pole ocality” (Clifford and Marcus 1986:15), or oral histories and feminist yv

ethnographies (Stacey 1998) that seek to let members “speak in their own

voices,” can avoid researcher mediation in its entirety. But even in these in-

IM PLICATIONS FOR WRITING FIELD NOTES 1 7

stances, researchers continue to select what to observe, to pose questions,

or to frame the nature and purpose of the interview more generally, in ways

that cannot avoid mediating effects (see Mills 1990 ).

Writing Fieldnotes Contemporaneously

In contrast to views holding that fieldnotes are crutches, at best, and blind­

ers, at worst, we see fieldnotes as providing the primary means for deeper

appreciation of how field researchers come to grasp and interpret the ac­

tions and concerns of others. In this respect, fieldnotes offer subtle and

complex understandings of these others’ lives, routines, and meanings.

As argued earlier, the field researcher comes to understand others’ ways

by becoming part of their lives and by learning to interpret and experience

events much as they do. It is critical to document closely these subtle pro­

cesses ofelearning and resocialization as they occur. In part, such documenta­

tion limits distortions of memory loss in recalling more distant events. But

furthermore, continuing time in the field tends to dilute the insights gen­

erated by initial perceptions that arise in adapting to and discovering what

is significant to others; it blunts early sensitivities to subtle patterns and

underlying tensions. In short, the field researcher does not learn about the

concerns and meanings of others all at once but, rather, in a constant, con­

tinuing process in which she builds new insight and understanding upon

prior insights and understandings. Researchers should document how these

emergent processes and stages unfold rather than attempt to reconstruct

them at a later point in light of some final, ultimate interpretation of their

meaning and import. Fieldnotes provide a distinctive resource for preserv­

ing experience close to the moment of occurrence and, hence, for deepening

reflection upon and understanding of those experiences.

Similar considerations hold when examining the ethnographer’s “find­

ings” about those studied and their routine activities. Producing a record

of these activities, as close to their occurrence as possible, preserves their

idiosyncratic, contingent character in the face of the homogenizing tenden­

cies of retrospective recall. In immediately written fieldnotes, distinctive

qualities and features are sharply drawn and will elicit vivid memories and

luminous images (Katz 2001c, 2002) when the ethnographer rereads notes

for coding and analysis. Furthermore, the distinctive and unique features of

such fieldnotes, brought forward into the final analysis, create texture and

variation, avoiding the flatness that comes from generality.

1 8 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

The Importance oflnteractional Detail

Field researchers seek to get close to others in order to understand their

ways of life. To preserve and convey that closeness, they must describe situ­

ations and events of interest in detail. Of course, there can never be absolute

standards for determining when there is “enough detail.” How closely one

should look and describe depends upon what is “of interest,” and this varies

by situation and by the researcher’s personality, discipline, and theoretical

concerns. Nonetheless, most ethnographers attend to observed events in an

intimate or “microscopic” manner (Geertz 1973:20-23) and in writing field­

notes seek to recount ”what happened” in fine detail.

Beyond this general “microscopic” commitment, however, our specifi­

cally interactionist approach leads us to urge writers to value close, detailed

reports of interaction. First, interactional detail helps one become sensi­

tive to, trace, and analyze the interconnections between methods and sub­

stance. Since the fieldworker discovers things about others by interacting

with them, it is important to observe and minutely record the sequences and

conditions marking such interactions. Second, in preserving the details of

interaction, the researcher is better able to identify and follow processes in

witnessed events and, hence, to develop and sustain processual interpreta­

tions of happenings in the field (Emerson 2009). Field research, we main­

tain, is particularly suited to documenting social life as process, as emer­

gent meanings established in and through social interaction (Blumer 1969 ).

Attending to the details of interaction enhances the possibilities for the re­

searcher to see beyond fixed, static entities, to grasp the active “doing” of

social life. Writing fieldnotes as soon and as fully as possible after events

of interest have occurred also encourages detailed descriptions of the pro­

cesses of interaction through which members of social settings create and

sustain specific, local social realities.

REFLECTIONS: WRITI NG FIELD N OTES

AND ETH N O G RAPHIC P RACTICE

Ethnography is an active enterprise, and its activity incorporates dual im­

pulses. On the one hand, the ethnographer must make her way into new

worlds and new relationships. On the other hand, she must learn how to

represent in written form what she sees and understands as the result of

these experiences.

It is easy to draw a sharp contrast between these activities, between doing

WRITING FIELDNOTES AND ETHNOGRAPHIC PRACTICE 1 9

fieldwork and writing fieldnotes. After all, while in the field, ethnographers

must frequently choose between ‘Join(ing) conversations in unfamiliar

places” (Lederman 1990:72) and withdrawing to some more private place

to write about these conversations and witnessed events. By locating “real

ethnography” in the time spent talking with and listening to those stud-

ied, many ethnographers not only polarize participating and writing but

also discount the latter as a central component of fieldwork. “Doing” and

”writing” should not be seen as separate and distinct activities, but, rather,

as dialectically related, interdependent, and mutually constituitive activi-

ties. Writing accounts of what happened during face-to-face encounters

with others in the field is very much part of the doing of ethnography; as

Geertz emphasizes, “the ethnographer ‘inscribes’ social discourse; he writes

it down” (1973:19 ). This process of inscribing, of writing fieldnotes, helps

the field researcher to understand what he has been observing in the first

place and, thus, enables him to participate in new ways, to hear with greater

acuteness, and to observe with a new lens.

While ethnographers increasingly recognize the centrality of writing

to their craft, they frequently differ about how to characterize that writing

and its relationship to ethnographic research. Some anthropologists have

criticized Geertz’s notion ofe”inscription” as too mechanical and simplistic,

as ignoring that the ethnographer writes not about a “passing event” but,

rather, about “already formulated, fixed discourse or lore”; hence, inscrip­

tion should more aptly be termed “transcription” (Clifford 1990:57). “In­

scription” has also been criticized as being too enmeshed in the assump­

tions of “salvage ethnography,” which date back to Franz Boas’s efforts to

”write down” oral cultures before they and their languages and customs dis­

appeared (Clifford 1986:113). Indeed, ethnographers have suggested a num­

ber of alternative ways of characterizing ethnograp hie writing. Anthropolo­

gists frequently use “translation” (or “cultural translation”) to conceptualize

writing a version of one culture that will make it comprehensible to readers

living in another. Richardson (1990), Richardson and St. Pierre (2005), and

other sociologists describe the core of ethnographic writing as “narrating.”

And Clifford (1986) and Marcus (1986) use the more abstract term “textual­

ization” to refer to the generic processes whereby ethnography “translates

experience into text” (Clifford 1986:115).

In general, however, these approaches conflate writing final ethnogra­

phies with writing ethnographic fieldnotes; thus, they fail to adequately il­

luminate the key processes and features of producing fieldnotes. Yet, each

approach has implications for such contemporaneous writing about events

2 0 FIELDNOTES IN ETHNOGRAPHIC RESEARCH

witnessed in the field. First translation entails reconfiguring one set of con­

cepts and terms into another; that is, the ethnographer searches for com­

parable concepts and analogous terms. In a sense, while writing fieldnotes,

an ethnographer is always interpreting and translating into text what she

sees, even when writing notes for herself. Of course, in composing the final

ethnography, the writer not only translates concepts but also a whole way

of life for a future audience who may not be familiar with the world she de­

scribes. Second, narrating often aptly characterizes the process of writing

a day’s experiences into a fieldnote entry. However, not all life experiences

are well represented as cohesive stories: A narrative could push open-ended

or disjointed interactions into a coherent, interconnected sequence that

distorts the actual experience of the interaction. Thus, while many field­

notes tell about the day in a storytelling mode, recounting what happened

in a chronological order, most entries lack any overall structure that ties

the day’s events into a story line with a point. As a result, the storytelling

of fieldnotes is generally fragmented and episodic. Finally, textualization

clearly focuses on the broader transformation of experience into text, not

only in final ethnographies, but especially so in writing fieldnotes. Indeed,

such transformation first occurs in the preliminary and varied writings in

the field, and these fieldnotes often prefigure the final texts!

In sum, the fluid, open-ended processes of writing fieldnotes resonate

with the imagery of all these approaches and, yet, differ from them in im­

portant ways. Never a simple matter of inscribing the world, fieldnotes do

more than record observations. In a fundamental sense, they constitute a

way of life through the very writing choices that the ethnographer makes

and the stories that she tells; for through her writing, she conveys her un­

derstandings and insights to future readers unacquainted with these lives,

people, and events. In writing a fieldnote, then, the ethnographer does not

simply put happenings into words. Rather, such writing is an interpretive

process: It is the very first act of textualizing. Indeed, this often “invisible”

work-writing ethnographic fieldnotes-is the primordial textualization that

creates a world on the page and, ultimately, shapes the final ethnographic,

published text.

2

In the Field: Participating,

Observing, and Jotting Notes

Ethnographers ultimately produce a written account of what they have seen,

heard, and experienced in the field. But different ethnographers, and the

same ethnographer at different times, turn experience and observation into

written texts in different ways. Some maximize their immersion in local ac­

tivities and their experience of others’ lives, deliberately suspending con­

cern with the task of producing written records of these events. Here, the

field researcher decides where to go, what to look at, what to ask and say so

as to experience fully another way of life and its concerns. She attends to

events with little or no orientation to “writing it down” or even to “observ­

ing” in a detached fashion. Indeed, an ethnographer living in, rather than

simply regularly visiting, a field setting, particularly in non-Western cul­

tures where language and daily routines are unfamiliar, may have no choice

but to participate fully and to suspend immediate concerns with writing.

A female ethnographer studying local women in Africa, for example, may

find herself helping to prepare greens and care for children, leaving no time

to produce many written notes. Yet in the process of that involvement, she

may most clearly learn how women simultaneously work together, socialize,

and care for children. Only in subsequent reflection, might she fully notice

the subtle changes in herself as she learned to do and see these activities as

the women do.

2 2 IN THE FIELD

Field researchers using this ethnographic approach want to relate natu­

rally to those encountered in the field; they focus their efforts on figuring

out�e holistically and intuitively� what these people are up to. Any antici­

pation of writing fieldnotes is postponed (and in extreme cases, minimized

or avoided altogether) as diluting the experiential insights and intuitions

that immersion in another social world can provide.1 Only at some later

point does the ethnographer turn to the task of recalling and examining her

experiences in order to write them down.

But the ethnographer may also participate in ongoing events in ways that

directly and immediately involve inscription. Here, the fieldworker is con­

cerned with “getting into place” to observe interesting, significant events in

order to produce a detailed written record of them. As a result, participa­

tion in naturally occurring events may come to be explicitly oriented toward

writing fieldnotes. At an extreme, the fieldworker may self-consciously look

for events that should be written down for research purposes; he may posi­

tion himself in these unfolding events to be able to observe and write; and he

may explicitly orient to events in terms ofe”what is important to remember

so that I can write it down later.”

Each mode of field involvement has strengths and drawbacks. The for­

mer allows an intense immersion in daily rhythms and ordinary concerns

that increases openness to others’ ways ofelife. The latter can produce a more

detailed, closer-to-the-moment record of that life. In practice, most field

researchers employ both approaches at different times, sometimes partici­

pating without thought about writing up what is happening and, at other

times, focusing closely on events in order to write about them. Indeed, the

fieldworker may experience a shift from one mode to another as events un­

fold in the field. Caught in some social moment, for example, the field re­

searcher may come to see deep theoretical relevance in a mundane experi­

ence or practice. Conversely, a researcher in the midst of observing in a more

detached, writing-oriented mode may suddenly be drawn directly into the

center of activity.’

In both approaches, the ethnographer writes fieldnotes more or less con­

temporaneously with the experience and observation of events of interest

in the spirit of the ethnographer who commented, “Anthropologists are

those who write things down at the end of the day” (Jackson 199ob:15). In

the experiential style, writing may be put off for hours or even days until

the field researcher withdraws from the field and, relying solely on mem­

ory, sits down at pad or computer to reconstruct important events.’ In the

IN THE FIELD 2 3

participating-to-write approach, writing-or an orientation to writing­

begins earlier when the researcher is still in the field, perhaps in the imme-

diate presence of talk and action that will be inscribed. The ethnographer

may not only make mental notes or “headnotes”• to include certain events

in full fieldnotes, but he may also write down, in the form of jottings or

scratch notes, abbreviated words and phrases to use later to construct full

fieldnotes.

Furthermore, in both styles, field researchers are deeply concerned about

the quality of the relationships they develop with the people they seek to

know and understand. In valuing more natural, open experience of others’

worlds and activities, field researchers seek to keep writing from intrud­

ing into and affecting these relationships. They do so not only to avoid dis­

tancing themselves from the ongoing experience of another world but also

because writing, and research commitments more generally, may engender

feelings of betraying those with whom one has lived and shared intimacies.

Ethnographers who participate in order to write, in contrast, pursue and

proclaim research interests more openly as an element in their relationships

with those studied. But these field researchers often become very sensitive

to the ways in which the stance and act of writing are very visible to, and

can influence the quality of their relationships with, those studied. And they

also may experience moments of anguish or uncertainty about whether to

include intimate or humiliating incidents in their fieldnotes.

In the remainder of this chapter, we focus on a participating-in-order­

to-write fieldwork approach that confronts writing issues directly and im­

mediately in the field. This approach brings to the fore the interconnections

between writing, participating, and observing as a means of understand­

ing another way of life; it focuses on learning how to look in order to write,

while it also recognizes that looking is itself shaped and constrained by a

sense of what and how to write. We will begin by examining the processes of

participating in order to write in detail, considering a number of practices

that ethnographers have found useful in guiding and orienting observations

made under these conditions. We then take up issues of actually writing in

the presence of those studied by making jottings about what we see and

hear, even as these interactions are occurring. Here, we first present ill ustra­

tions of actual jottings made in different field settings and discuss a number

of considerations that might guide the process of making jottings. We then

consider choices confronting field researchers in deciding how, where, and

when to make jottings in field settings.

2 4 IN THE FIELD

PARTICIPAT I N G I N ORDER TO WRITE

In attending to ongoing scenes, events, and interactions, field researchers

take mental note of certain details and impressions. For the most part, these

impressions remain “headnotes” until the researcher sits down at some later

point to write full fieldnotes about these scenes and events. In the flux of

their field settings, beginning students are often hesitant and uncertain

about what details and impressions they should pay attention to as poten­

tial issues for writing. We have found a number of procedures to be helpful

in advising students how initially to look in order to write.

First, ethnographers should take note of their initial impressions. These

impressions may include those things available to the senses-the tastes,

smells, and sounds of the physical environment, and the look and feel of the

locale and the people in it. Such impressions may include details about the

physical setting, including size, space, noise, colors, equipment, and move­

ment, or about people in the setting, such as their number, gender, race, ap­

pearance, dress, movement, comportment, and feeling tone. Writing down

these impressions provides a way to get started in a setting that may seem

overwhelming. Entering another culture where both language and customs

are incomprehensible may present particular challenges in this regard. Still,

the ethnographer can begin to assimilate strange sights and sounds by at­

tending to and then writing about them.’

Furthermore, this record preserves these initial and often insightful im­

pressions, for observers tend to lose sensitivity for unique qualities of a set­

ting as these become commonplace. Researchers who are familiar with the

setting they study, perhaps already having a place in the setting as work­

ers or residents, have lost direct access to their first impressions. However,

such fieldworkers can indirectly seek to recall their own first impressions

by watching any newcomers to the setting, paying special attention to how

they learn, adapt, and react.

Second, field researchers can focus on their personal sense of what is sig­

nificant or unexpected in order to document key events or incidents in a par­

ticular social world or setting. Particularly at first, fieldworkers may want

to rely on their own experience and intuition to select noteworthy incidents

out of the flow of ongoing activity. Here, for example, the fieldworker may

look closely at something that surprises or runs counter to her expectations,

again paying attention to incidents, feeling tones, impressions, and inter­

actions, both verbal and nonverbal.

Similarly, field researchers may use their own personal experience of

PARTICIPATING IN ORDER TO WRITE 2 5

events that please, shock, or even anger them to identify matters worth writ-

ing about. A fieldworker’s strong reaction to a particular event may well sig-

nal that others in the setting react similarly. Or a fieldworker may experience

deeply contradictory emotions, for example, simultaneously feeling deep

sympathy and repulsion for what he observes in the field. These feelings

may also reflect contradictory pressures experienced by those in the setting.

To use personal reactions effectively, however, requires care and reflec­

tion. One must first pay close attention to how others in the setting are re­

acting to these events; it is important to become aware of when and how

one’s own reactions and sensitivities differ from those of some or most

members. But in addition, in taking note of others’ experiences, many be­

ginning ethnographers tend to judge the actions of people in the setting, for

better or worse, by their own, rather than the others’, standards and values.

Prejudging incidents in outsiders’ terms makes it difficult to cultivate em­

pathetic understanding and to discover what import local people give to

them (see chapter 5). The field researcher should be alive to the possibility

that local people, especially those with very different cultures, may respond

to events in sharply contrasting ways. For example, an ethnographer in a

Chokwe village may react with alarm to an unconscious man drugged by an

herbal drink in a trial-for-sorcery court, only to realize that others are laugh­

ing at the spectacle because they know he will soon regain consciousness.

Yet, fieldworkers should not go to the other extreme and attempt to man­

age strong personal reactions by denial or simply by omitting them from

fieldnotes. Rather, we recommend that the ethnographer first register her

feelings, then step back and use this experience to ask how others in the set­

ting see and experience these matters. Are they similarly surprised, shocked,

pleased, or angered by an event? If so, under what conditions do these re­

actions occur, and how did those affected cope with the incidents and per­

sons involved? Whether an ethnographer is working in a foreign or in a fa­

miliar culture, she needs to avoid assuming that others respond as she does.

Third, in order to document key events and incidents, field researchers

should move beyond their personal reactions to attend explicitly to what

those in the setting experience and react to as “significant” or “important.” The

field researcher watches for the sorts of things that are meaningful to those

studied. The actions, interactions, and events that catch the attention of

people habitually in the setting may provide clues to these concerns. Spe­

cifically: What do they stop and watch? What do they talk and gossip about?

What produces strong emotional responses for them? “Troubles” or “prob­

lems” often generate deep concern and feelings. What kinds occur in the

2 6 IN THE FIELD

setting? How do people in the setting understand, interpret, and deal with

these troubles or problems? Such “incidents” and “troubles” should move

the field researcher to jot down “who did what” and “how others reacted.”

Often, however, a researcher who is unfamiliar with a setting may not

initially be able to understand or even to identify local meanings and their

significance. Hence, the researcher may have to write down what members

say and do without fully understanding their implications and import. Con­

sider, for example, the following fieldnote written by a student ethnogra­

pher making her first visit to a small residential program for ex-prostitutes:

We walk inside and down the hallway, stopping in front of the kitchen. One of

the girls is in there, and Ellen [the program director] stops to in troduce me.

She sayt s, Catherine this is our new volunteer. She sayt s, “Oh, nice to meet y ou,”

and thanks me for volunteering. We shake hands, and I tell her it’s nice to meet

her as well. Ellen adds, “Well most people call her Cathy, but I like the way

Catherine sounds so that’s what I call her.” Catherine is wearing baggy, navy

blue athletic shorts and a loose black tank top. Her thick, curly hair is pulled

into a bun resting on the side of her head She is barefoot. She turns to Ellen,

and the smile leaves her face as she sayt s, “Julie cut her hair.” Ellen responds

that Julie’s hair is already short, and asks, “Is it buzzed?” Catherine responds

no, that it’s cut in a “page boy styt le and looks really cute.” Ellen’s eyebrows

scrunch together, and she asks, well, is she happy with it? Catherine smiles

and sayt s, “Yeah, she loves it.” To which Ellen responds, “Well, if she’s happy,

I’m happy,” and that she’s going to finish taking me around the house. I tell

Catherine, “See y ou later.”

Here, the program director’s response to Catherine’s report treats Julie’s

haircut as simply a decision about personal style and appearance-“is she

happy with it?” On its face, it does not seem to be an important or signifi­

cant statement and could easily have been left out in the write-up of this

encounter.’

But events immediately following this encounter made it clear that Ju­

lie’s haircut had important implications for the institution and its program.

Leaving Catherine, the program director continued to show the ethnogra­

pher around the home:

[In an upstairs bedroom] Ellen tells me to take a seat while she “makes a quick

phone call.” She begins the conversation, “Hey, so I just got home, and Cath­

erine told me that Julie cut her hair.” She listens for awhile, and her voice be­

comes more serious as she sayt s, “Yeah, I know. I’m just thinking she’s headed

toward the same bullshit as last time.” [Later in her office] Ellen explains to me

PARTICIPATING IN ORDER TO WRITE 2 7

that Julie used to be a resident of the house but left and went back into prosti-

tution. When Julie wanted to come back “we took her back on one condition,

that she doesn’t focus on her phyt sical appearances but works on what’s inside

instead.” That is why she was so concerned about the haircut: “It seems like

she’s going back to the same things as before,” because this is how it starts.

The program director’s phone call, immediately reporting Julie’s haircut to

someone else connected with the program, displays the local importance of

this event. Later, the program director explains to the observer that, given

Julie’s history in the program, her haircut is a likely indicator of a troubled

psychological state and weakening commitment to the program.

As this incident illustrates, the field researcher discerns local meanings,

not so much by directly asking actors about what matters to them, but more

indirectly and inferentially by looking for the perspectives and concerns

embedded and expressed in naturally occurring interaction. And in glean­

ing indigenous meanings implicit in interaction, the ethnographer is well

placed to apprehend these meanings, not simply as static categories, but,

rather, as matters involving action and process. This requires not just that

the ethnographer describes interactions but that she consistently attends

to “when, where, and according to whom” in shaping all fieldnote descrip­

tions. Those in different institutional positions (e.g., staff and clients) may

evaluate different clients as doing well or poorly in “working the program”

and may do so by invoking different evaluative criteria. Indigenous mean­

ings, then, rarely hold across the board but, rather, reflect particular posi­

tions and practical concerns that need to be captured in fieldnote descrip­

tions.

Fourth, ethnographers can begin to capture new settings by focusing

and writing notes as systematically as possible, focusing on how routine

actions in the setting are organized and take place. Attending closely to “how”

something occurs encourages and produces “luminous descriptions” (Katz

2001c) that specify the actual, lived conditions and contingencies of social

life. Consistent with our interactionist perspective, asking how also fo­

cuses the ethnographer’s attention on the social and interactional processes

through which members construct, maintain, and alter their social worlds.

This means that field researchers should resist the temptation to focus de­

scriptions on why events or actions occur; initially focusing on ”why” sty­

mies and prematurely deflects full description of specific impressions,

events, and interactions because determining “why” is a complex and un­

certain process requiring explanation and, hence, comparison with other

2 8 IN THE FIELD

instances or cases. Consider the difference in understanding that Katz de­

velops between asking why one decides to get gas for one’s car and how one

does so:

I can describe how I did that on a given occasion, but why I did it is never really

as simple as top-of-the-head explanations suggest, for example, “because I

was low on gas” or “because I needed gas.” I needed gas before I entered the

station; I did not rush to the station the first moment I no ticed the gas gauge

registering low; and usually I get there without having to push the car in be­

cause it ran completely dry. In any case, my “need” for gas would not explain

the extent to which I fill the tank, nor why I pay with a credit card instead of

cash, nor which of the pumps I choose, nor whether I accept the automatic

cut-off as ending the operation or top up with a final squeeze. As the descrip­

tion of how the act is conducted improves, the less convincing becomes the

initially obvious answer to “whyt ?” (Katz 2001c:446)

Finally, ethnographers’ orientations to writable events change with time

in the field. When first venturing into a setting, field researchers should

“cast their nets” broadly; they should observe with an eye to writing about

a range of incidents and interactions. Yet, forays into a setting must not be

viewed as discrete, isolated occasions that have little or no bearing on what

will be noted the next time. Rather, observing and writing about certain

kinds of events foreshadow what will be noticed and described next. Iden­

tifying one incident as noteworthy should lead to considering what other

incidents are similar and, hence, worth noting. As fieldwork progresses and

becomes more focused on a set of issues, fieldworkers often self-consciously

document a series of incidents and interactions of the “same type” and look

for regularities or patterns within them.

Even when looking for additional examples of a similar event, the field re­

searcher is open to and, indeed, searches for,different forms of that event, and

for variations from, or exceptions to, an emerging pattern. Beginning field re­

searchers are often discouraged by such discoveries, fearing that excep­

tions to a pattern they have noted will cast doubt upon their understanding

of the setting. This need not be the case, although noting differences and

variations should prod the field researcher to change, elaborate, or deepen

her earlier understanding of the setting. The field researcher, for example,

might want to consider and explore possible factors or circumstances that

would account for differences or variations: Are the different actions the

result of the preferences and temperaments of those involved or of their dif-

WHAT ARE JOTTINGS? 2 9

ferent understandings of the situation because they have different positions

in the local context? Or the ethnographer may begin to question how she de-

cided similarity and difference in the first place, perhaps corning to see how

an event that initially appeared to be different is actually similar on a deeper

level. In these ways, exploring what at least initially seem to be differences

and variations will lead to richer, more textured descriptions and encourage

more subtle, grounded analyses in a final ethnography (see chapter 7).

In summary, ethnographic attention involves balancing two different

orientations. Especially on first entering the field, the researcher identifies

significant characteristics gleaned from her first impressions and personal

reactions. With greater participation in that local social world, however, the

ethnographer becomes more sensitive to the concerns and perspectives of

those in the setting. She increasingly appreciates how people have already

predescribed their world in their own terms for their own purposes and

projects. A sensitive ethnographer draws upon her own reactions to identify

issues of possible importance to people in the setting but privileges their

“insider” descriptions and categories over her own “outsider” views.

WHAT ARE JOTTINGS?

While participating in the field and attending to ongoing scenes, events, and

interactions, field researchers may, at moments, decide that certain events

and impressions should be written down as they are occurring in order to

preserve accuracy and detail. In these circumstances, the field researcher

moves beyond mere “headnotes” to record jottings-a brief written re­

cord of events and impressions captured in keyewords and phrases. Jottings

translate to-be-remembered observations into writing on paper as quickly

rendered scribbles about actions and dialogue. A word or two written at the

moment or soon afterward will jog the memory later in the day when she

attempts to recall the details of significant actions and to construct evoca­

tive descriptions of the scene. Or, more extensive jottings may record an on­

going dialogue or a set of responses to questions.

In order to convey how field researchers actually write and use jottings, we

provide two illustrations. Each identifies specific scenes, observed actions,

and dialogue rather than making evaluations or psychological interpreta­

tions. But each researcher approaches interaction in their settings in dif ­

ferent ways, noting different sensory and interpretive details. (We will con­

sider the full fieldnotes written from both these sets of jottings in chapter 3.)

3 0 IN THE FIELD

“Too Many Sexual References”

A student ethnographer jotted the following notes while sitting in on an

after-school staff meeting attended by a continuation school principal, four

teachers, and the school counselor:

Sexual Harassment
Andy-too many sexual references

PE frisbee game “This team has too many sausages”
Reynaldo-( Carlos-in jail for stealing bicycle, 18 yrs old) [ circled]
Laurae➔ Wants to propose sexual harassment forms

Thinking about detention for these students but already too much work
for keeping track of tardies/truancies/tendencies

Here, the observer begins by marking off one of the topics that came up

during this meeting-“sexual harassment.” His jottings then identify a

student-Andy-who has been accused of making “too many sexual ref­

erences.” The next line records a specific incident: When placed on a team

composed mostly of boys during an Ultimate Frisbee game on the physical

education field, Andy had commented that “this team has too many sau­

sages.” There follows the name of another student- Reynaldo-but no in­

dication of what he said or did. Adjacent to this name was a circled phrase,

including another name “Carlos” and a comment “in jail for stealing bicycle,

18 yrs old.” The rest of the jotting names a teacher-Laura-and sketches

her proposal to create “sexual harassment forms” to be filled out in response

to such “inappropriate” sexual talk by students. Detention is mentioned as

one possible punishment for such offenders, but this idea is countered by

the observation that staff already has too much paperwork in dealing with

students in detention.

“You Can Call His Doctor”

In contrast to the focus on named individuals and a variety of events linked

to them, the following jottings focus strictly on dialogue, recording bits

of talk in a formal court proceeding. The case involved a woman seeking a

temporary restraining order against her two landlords, one of whom is not

present in the courtroom. The landlord who is present disputes the woman’s

testimony that the missing landlord is “well enough to walk” and, hence,

could have come to court:

WHAT ARE JOTTINGS? 3 1

you can call his doctor at UCLA and
he can verify all this
I just don’t call people on the
telephone- courts don’t operate that way­
it has to be on paper or
(in person)’

Here, only spoken words are recorded; specific speakers are not indicated but

can be identified by content-the landlord defendant in the first two lines

and the judge in the last four lines. The words represent direct quotes, writ­

ten down as accurately as possible when spoken; an exception occurs in the

last line where the observer missed the judge’s exact words ending this sen­

tence (because of jotting down the preceding dialogue) and inserted a para­

phrase “in person” (indicated by parentheses). As in the prior illustration,

there is no indication of what the ethnographer had in mind in noting these

pieces of the flow of social life; they “speak for themselves,” making no ref­

erence as to why they were recorded or about their possible implications.

Each of the jottings in these illustrations is “a mnemonic word or phrase

[written] to fix an observation or to recall what someone has just said” (Clif­

ford 1990:51). As preludes to full written notes, jottings capture bits of talk

and action from which the fieldworker can begin to sketch social scenes, re­

curring incidents, local expressions and terms, members’ distinctions and

accounts, dialogue among those present, and his own conversations.

Making jottings, however, is not only a writing activity; it is also a mind­

set. Learning to jot down details that remain sharp and that easily transform

into vivid descriptions on the page results, in part, from envisioning scenes

as written. Writing jottings that evoke memories requires learning what can

be written about and how. We have found the following recommendations

helpful for making jottings useful for producing vivid, evocatively descrip­

tive fieldnotes.’

First, jot down details of what you sense are key components of observed

scenes, events, or interactions. Field researchers record immediate frag­

ments of action and talk to serve as focal points for later writing accounts

of these events in as much detail as can be remembered. The field researcher

studying the continuation school staff meeting, for example, relied on the

jotted names of two youth, supplemented by one direct quote, to recall two

accounts provided by the complaining teacher about students’ “inappropri­

ate” sexual comments. In this way, jottings serve to remind the ethnogra-

3 2 IN THE FIELD

p her of what was happening at a particular time, providing a marker around

which to collect other remembered incidents. But the fieldworker does not

have to have a specific reason or insight in mind to make a jotting about

what she has seen and heard. For example, one field researcher teaching in

a Headstart Program described a series of incidents that occurred while su –

pervising children playing in a sandbox. Included in her jottings, but not

in her full fieldnotes, was the phrase, “Three new bags of sand were deliv­

ered to the sandbox.” In discussing this scratch note later, she commented:

“I don’t think it is so important as I would want to include it in my notes be­

cause I think it is just- I wrote it down to remind me more what the day was

like, what was happening.”•

Second, jot down concrete sensory details about observed scenes and

interactions. Sensory details will later help to reconstruct the feel of what

happened. Pay particular attention to details you could easily forget. Since

jottings must later jog the memory, each field researcher must learn which

kinds of details that they best remember and make jottings about those fea­

tures and qualities that they might easily forget. Thus, fieldworkers come to

develop their own jotting styles reflecting their distinctive recall propensi­

ties, whether visual, kinetic, or auditory. Some focus on trying to capture

evocative pieces of broader scenes, while some jot down almost exclusively

dialogue; others record nonverbal expression of voice, gesture, and move­

ment; still others note visual details of color and shape. Through trial and

error, field researchers learn what most helps them to recall field experi­

ences once they sit down to write up full notes.

Third, avoid characterizing scenes or what people do through generaliza­

tions or summaries. Many novice field researchers initially tend to jot down

impressionistic, opinionated words that lend themselves better to writing

evaluative summaries than to composing detailed, textured descriptions.

For example, it is problematic for a field researcher to characterize the way

someone works as “inefficient.” Such cryptic, evaluative jottings are likely

to evoke only a vague memory when the fieldworker later on attempts to

write a full description of the social scene. Such jottings also convey nothing

of how people in the setting experience and evaluate worker performance.

Similarly,ejottings that a probation officer “lectures about school” and that a

youth is “very compliant-always agrees” during a probation interview are

overly general; such summary statements are not helpful for writing close

descriptions of how the probation officer and the youth actually talked and

acted during a particular encounter.

Fourth, fieldworkers use jottings to capture detailed aspects of scenes,

WHAT ARE JOTTINGS? 3 3

talk, and interaction; short or more extended direct quotes are particu –

larly useful for capturing such detail, as reflected in the previous two il­

lustrations of jottings. In general, field researchers note concrete details of

everyday life that show, rather than tell, about people’s behavior (see chap-

ter 3). By incorporating such details, jottings may provide records of actual

words, phrases, or dialogue that the field researcher wants to preserve in as

accurate a form as possible. It is not enough, for example, to characterize

an emotional outburst simply as “angry words.” Rather, the ethnographer

should jot the actually spoken words, along with sensual details such as ges-

tures and facial expressions, suggesting that the speaker’s emotional expe­

rience involved “anger.” Jotting these words should evoke recall, not only

of the details about what happened, but also of the specific circumstances

or context involved: who was present, what they said or did, what occurred

immediately before and after, and so on. In this way, jottings may be used to

reconstruct the actual order or sequence of talk, topics, or actions on some

particular occasion.

Fifth, use jottings to record the details of emotional expressions and ex­

periences; note feelings such as anger, sadness, joy, pleasure, disgust, or

loneliness as expressed and attended to by those in the setting. Beginning

ethnographers sometimes attempt to identify motives or internal states

when recording observed actions. Having witnessed an angry exchange, for

example, one is often tempted to focus on the source or “reason” for this

emotional outburst, typically by imputing motive (e.g., some underlying

feeling such as “insecurity”) to one or both of the parties involved. But such

psychologized explanations highlight only one of a number of possible in­

ternal states that may accompany or contribute to the observed actions.

Anger could, for example, result from frustration, fatigue, the playing out

of some local power struggle, or other hidden factors; the ethnographer

who simply witnesses a scene has no way of knowing which factors are in­

volved.10 When witnessing social scenes, then, the ethnographer’s task is to

use his own sensibilities and reactions to learn how others understand and

evaluate what happened, how they assess internal states, and how they de­

termine psychological motivation. Useful jottings should correspondingly

reflect and further this process of writing textured, detailed descriptions of

interactions rather than attributing individual motivation.

Sixth, use jottings to signal your general impressions and feelings, even

if you are unsure of their significance at the moment. In some cases, the eth­

nographer may have only a vague, intuitive sense about how or why some­

thing may be important. Such feelings might signal a key element that in the

3 4 IN THE FIELD

future could enable the field researcher to see how incidents “fit together” in

meaningful patterns. For example, at another point the ethnographer in the

Headstart Program made a jotting about a student, “Nicole showing trust

in me,” which she decided not to write up in her full notes: “It was just an

overall feeling I had throughout the day; . . . at that point when I wrote the

jottings I couldn’t remember an exact incident.” But this jotting served as

a mental note, subsequently stimulating her to appreciate (and record) the

following incident as a revealing example of “children trusting teachers”:

At one poin t, Nicole got on the swings without her shoes on and asked me

for a push. I told her that I would push her after she wen t and put her shoes

on. Nicole paused and looked at me. I repeated my statemen t, telling her that

I would save her swing for her while she was gone. Nicole then got off of the

swing and put her shoes on. When she came back to the swing, I praised her

listeningskills and gave her a hug. I then gave her a push. I found this inciden t

to be a significantt accomplishmen t for Nicole, as usually she doesn’t listen to

the teachers.11

Through thinking about whether or not to write this jotting up as full notes,

this student developed sensitivity to the issue of “trust.” The jotting later

acted as a stimulus to observe and write up a “concrete event” involving such

“trust.”

In summary, by participating in a setting with an eye to making jottings,

an ethnographer experiences events as potential subjects for writing. Like

any other writer, an ethnographer learns to recognize potential writing

material and to see and hear it in terms of written descriptions. Learning

to observe in order to make jottings thus is keyed to both the scene and to

the page. Ethnographers learn to experience through the senses in antici­

pation of writing: to recall observed scenes and interactions like a reporter;

to remember dialogue and movement like an actor; to see colors, shapes,

textures, and spatial relations as a painter or photographer; and to sense

moods, rhythms, and tone of voice like a poet. Details experienced through

the senses turn into jottings with active rather than passive verbs, sensory

rather than evaluative adjectives, and verbatim rather than summarized dia­

logue.

MAK ING JOTT IN GS: HOW, WHERE, AN D WHEN

Making jottings is not simply a matter of writing words on a notepad or lap­

top. Since jottings are often written close to or even in the immediate pres-

MAKING JOTTINGS: HOW, WHERE, AND WHEN 3 5

ence of those whose words and deeds are at issue, producing jottings is a

social and interactional process. Specifically, how and when an ethnogra-

pher makes jottings may have important implications for how others see

and understand who she is and what she is about. There are no hard and fast

rules about whether to make jottings and, if so, when and how to do so. But

with time spent in a setting and by benefitting from trial and error, a field

researcher may evolve a distinctive set of practices to fit writing jottings to

the contours and constraints of that setting.

One initial choice involves the selection of writing materials. Tradition­

ally, fieldworkers have relied on pen and paper. Many have used small note­

pads that fit easily into pocket or purse. Others prefer even less obtrusive

materials, using folded sheets of paper to record jottings about different

topics on specific sides. Writers also frequently develop idiosyncratic pref­

erences for particular types of pens or pencils. But with the spread and com­

mon use of electronic and computer technologies in many contemporary

settings, many field researchers now avoid pen and paper entirely and make

jottings directly onto laptop computers, netbooks, smartphones, or audio

recorders.

Field researchers actually write jottings in different ways. It is time­

consuming and cumbersome to write out every word fully. Many fieldwork­

ers use standard systems of abbreviations and symbols (for pen-and-paper

ethnographers, a formal transcribing system such as shorthand or speed

writing; for those using electronic devices, the evolving codes of texting).

Others develop their own private systems for capturing words in shortened

form in ways appropriate to their particular setting; in studying highly tech­

nical judicial mediation sessions, for example, Burns (2000:22) “developed a

system of shorthand notation and abbreviations for commonly used terms”

that allowed her to produce minutely detailed accounts of these events. Ab­

breviations and symbols not only facilitate getting words on a page more

quickly; they also make jotted notes incomprehensible to those onlookers

who ask to see them and, hence, provide a means for protecting the confi­

dentiality of these writings.

Field researchers must also decide when, where, and how to write jot­

tings. Clearly, looking down to pad or keyboard to write jottings distracts

the field researcher (even if only momentarily), making close and continu­

ous observation of what may be complex, rapid, and subtle actions by others

very difficult. But beyond limited attention, jotting decisions can have tre­

mendous import for relations with those in the field. The researcher works

hard to establish close ties with participants so that she may be included in

3 6 IN THE FIELD

activities that are central to their lives. In the midst of such activities, how­

ever, she may experience deep ambivalence: On the one hand, she may wish

to preserve the immediacy of the moment by jotting down words as they are

spoken and details of scenes as they are enacted, while, on the other hand,

she may feel that taking out a notepad or smartp hone will ruin the moment

and plant seeds of distrust. Participants may now see her as someone whose

primary interest lies in discovering their secrets and turning their most inti­

mate and cherished experiences into objects of scientific inquiry.12

Nearly all ethnographers feel torn at times between their research com­

mitments and their desire to engage authentically those people whose

worlds they have entered. Attempting to resolve these thorny relational and

moral issues, many researchers hold that conducting any aspect of the re­

search without the full and explicit knowledge and consent of those studied

violates ethical standards. In this view, those in the setting must be under­

stood as collaborators who actively work with the researcher to tell the out­

side world about their lives and culture. Such mutual collaboration requires

that the researcher ask permission to write about events and also respect

people’s desire not to reveal aspects of their lives.

Other field researchers feel less strictly bound to seek permission to con­

duct research or to tell participants about their intention to record events

and experiences. Some justify this stance by insisting that the field re­

searcher has no special obligations to disclose his intentions since all social

life involves elements of dissembling with no one ever fully revealing all of

their deeper purposes and private activities. Other researchers point out

that jottings and fieldnotes written for oneself as one’s own record will do no

direct harm to others. This approach, of course, puts off grappling with the

tough moral and personal issues until facing subsequent decisions about

whether to publish or otherwise make these writings available to others.

Finally, some advocate withholding knowledge of their research purposes

from local people on the grounds that the information gained will serve the

greater good. For example, if researchers want to describe and publicize the

conditions under which undocumented factory workers or the elderly in

nursing homes live, they must withhold their intentions from the powerful

who control access to such settings.

Many beginning researchers, wanting to avoid open violations of trust

and possibly awkward or tense encounters, are tempted to use covert pro­

cedures and to try to conceal the fact that they are conducting research; this

practice often requires waiting until one leaves the field to jot notes. While

these decisions involve both the researcher’s conscience and pragmatic

MAKING JOTTINGS: HOW, WHERE, AND WHEN 3 7

considerations, we recommend, as a general policy, that the fieldworker in-

form people in the setting of the research, especially those with whom he

has established some form of personal relationship. In addition to making

these relations more direct and honest, openness avoids the risks and likely

sense of betrayal that might follow from discovery of what the researcher

has actually been up to. Concerns about the consequences-both discov-

ery and ongoing inauthenticity-of even this small secret about research

plans might mount and plague the fieldworker as time goes on and rela-

tions deepen.

Of course, strained relations and ethical dilemmas are not completely

avoided by informing others of one’s research purposes. While participants

might have consented to the research, they might not know exactly what

the research involves or what the researcher will do to carry it out.” They

might realize that the fieldworker is writing fieldnotes at the end of the day,

but they become used to his presence and “forget” that this writing is going

on. Furthermore, marginal and transient members of the setting may not be

aware of his research identity and purposes despite conscientious efforts to

inform them.

By carrying out fieldwork in an overt manner, the researcher gains flexi­

bility in when, where, and how to write jottings. In many field situations,

it may be feasible to jot notes openly. In so doing, the fieldworker should

act with sensitivity, trying to avoid detracting from or interfering with the

ordinary relations and goings-on in the field. If possible, the fieldworker

should start open jottings early on in contacts with those studied. If one es­

tablishes a “note-taker” role, jotting notes comes to be part of what people

expect from the fieldworker. Here, it helps to offer initial explanations of

the need to take notes; an ethnographer can stress the importance of accu­

racy, of getting down exactly what was said. People often understand that

such activities are required of students and, therefore, tolerate and accom­

modate the needs of researchers who, they believe, want to faithfully repre­

sent what goes on. When learning a new language in another culture, the

field researcher can explain that she is writing down local terms in order to

remember them. By saying the word as she writes, people might offer new

terms and become further interested in teaching her.

Although taking down jottings may at first seem odd or awkward, after

a time, it often becomes a normal and expected part of what the fieldworker

does. In the following excerpt from a Housing and Urban Development

(HUD) office, the office manager and a worker jokingly enlist the fieldworker

as audience for a self-parody of wanting to “help” clients:

3 8 IN THE FIELD

Later I’m in Jean’s office and Ramon comes up and waxes melodramatic. Take

this down, he sayt s. Jean motions for me to write, so I pull out my notepad “I

only regret that I have but eight hours to devote to saving” . . . He begins to

sing “Impossible Dream,” in his thick, goofy Brooklyn accent . . . . “Feel free to

join in,” he sayt s . . . .

Here, the ethnographer and his note-taking provide resources for a sponta­

neous humorous performance.”

Yet even when some people become familiar with open writing in their

presence, others may become upset when the researcher turns to a notepad

or laptop and begins to write down their words and actions. Ethnographers

may try to avoid the likely challenges and facilitate open, extensive note­

taking by positioning themselves on the margins of interaction. Even then,

they may still encounter questions, as reflected in the following comment

by a field researcher observing divorce mediation sessions:

I tried to take notes that were as complete as possible during the session. My

sitting behind the client had probably more to do with wanting to get a lot

of written notes as unobtrusively as possible as with any more worthy meth­

odological reason. While taking copious amounts of notes ( approximately 50

pages per session) did not seem to bother the clients, a few mediators became

quite defensive about it. One mediator wanted to know how I “decided what to

write down and what not to write down.” At staff meetings, this same media­

tor would sit next to me and try to glance over to see what I had written in m y

notebook.

Given the delicacy of this and similar situations, fieldworkers must con­

stantly rely upon interactional skills and tact to judge whether or not taking

jottings in the moment is appropriate.”

Furthermore, in becoming accustomed to open jotting, people may de­

velop definite expectations about what events and topics should be re­

corded. People may question why the fieldworker is or is not taking note

of particular events: On the one hand, they may feel slighted if she fails to

make jottings on what they are doing or see as important; on the other hand,

they may react with surprise or indignation when she makes jottings about

apparently personal situations. Consider the following exchange, again de­

scribed by the field researcher studying divorce mediation, which occurred

as she openly took notes while interviewing a mediator about a session just

completed:

MAKING JOTTINGS: HOW, WHERE, AND WHEN 3 9

On o n e occasion when finishing u p a debriefing, . . . (the mediator] began to

apply some eye makeup while I was finishing writing down some observa-

tions. She flashed me a mock disgusted look and said, “Are y ou writing this

down toot!” indicating the activity with her eyt e pencil.

Open jotting, then, has to be carefully calibrated to the unfolding context of

the ongoing interaction.” Open jottings not only may strain relations with

those who notice the writing, but, as noted previously, jottings can also dis­

tract the ethnographer from paying close attention to talk and activities oc­

curring in the setting. A field researcher will inevitably miss fleeting expres­

sions, subtle movements, and even key content in interactions if his nose is

in his notepad.

Taking open jottings is not always advisable for other reasons as well. In

some settings, the fieldworker’s participation in ongoing interaction might

be so involving as to preclude taking breaks to write down jottings; in such

instances, he may have to rely more upon memory, focusing on incidents

and key phrases that will later trigger a fuller recollection of the event or

scene. For example, in a setting where only a few people write and do so only

on rare occasions, an ethnographer who writes instead of participating in

an all-night village dance might be perceived as failing to maintain social

relationships-a serious offense in a close-knit village.

As a result of these problems, even ethnographers who usually write

open jottings may, at other times, make jottings privately and out of sight

of those studied. Waiting until just after a scene, incident, or conversation

has occurred, the ethnographer can then go to a private place to jot down a

memorable phrase. Here, it is often useful for the fieldworker to adopt the

ways members of the setting themselves use to carve out a moment of pri­

vacy or to “get away.” Fieldworkers have reported retreating to private places

such as a bathroom (Cahill 1985), deserted lunchroom, stairwell, or supply

closet to record such covert jottings. Depending upon circumstances, the

fieldworker can visit such places periodically, as often as every half hour

or so, or immediately after a particularly important incident. Another op­

tion is to identify the natural “time-out” spaces that members of the setting

also rely on and use as places to relax and unwind, to be by oneself, and so

on. Thus, fieldworkers can often go to the institutional cafeteria or coffee

shop, to outside sitting areas, or even to waiting rooms or hallways to make

quick jottings about events that have just occurred. Other researchers avoid

all overt writing in the field setting but immediately upon leaving the field,

4 0 IN THE FIELD

pull out a notepad or laptop to jot down reminders of the key incidents,

words, or reactions they wish to include in full fieldnotes. A similar proce­

dure is to record jottings or even fuller notes on some kind of recording de­

vice while driving home from a distant field site. These procedures allow the

fieldworker to signal items that she does not want to forget without being

seen as intrusive.

Finally, an ethnographer may write jottings in ways intermediate be­

tween open and hidden styles, especially when note-taking becomes a part

of her task or role. In settings where writing-whether pen on paper or on

a computer or laptop-is a required or accepted activity, fieldworkers can

take jottings without attracting special notice. Thus, classrooms, meetings

where note-taking is expected, organizational encounters where forms must

be filled out (as in domestic violence legal aid clinics), or in public settings

such as coffee shops and cafeterias where laptops are common, jottings

may be more or less openly written. Those in the field may or may not know

explicitly that the fieldworker is writing jottings for research purposes.

Though many activities do not so easily lend themselves to writing jottings,

fieldworkers can find other naturally occurring means to incorporate jot­

tings. For example, fieldworkers often learn about settings by becoming

members. For the fieldworker who assumes the role of a novice, the notes

that as a beginner he is permitted or even expected to write may become the

jottings for his first fieldnotes.

Strategies for how, where, and when to jot notes change with time spent

in the field and with the different relationships formed between field­

worker and people in the setting. Even after the ethnographer has estab­

lished strong personal ties, situations might arise in fieldwork when visibly

recording anything will be taken as inappropriate or out of place; in these

situations, taking out a notepad or laptop would generate deep discomfort

to both fieldworker and other people in the setting.” One student ethnogra­

pher studying a campus bookstore who had grown quite friendly with book­

store workers-with whom she had spoken openly about her study-none­

theless reported the following incident:

One of the y ounger cashiers came up to me after hav ing seen me during two of

my last observation sessions. She approached me tentatively with a question

about me being a “spyt ” from the other campus bookstore or possibly from the

adm inistration. Tryt ing to ease the situation with a joke, I told her I was only

being a spy for sociology’s sake. But she didn’t understand the joke, and it only

made the situation worse.

WRITING AND ETHNOGRAPHIC MARGINALITY 4 1

Sometimes people may be uncomfortable with a jotting researcher because

they have had little experience with writing as a part of everyday life. Espe­

cially in oral cultures, watching and writing about people may seem like a

strange activity indeed. In other instances, people have unpleasant associa-

tions with writing and find jottings intrusive and potentially dangerous. On

one occasion, an elder in a Zambian village became very hesitant to continue

speaking after the ethnographer jotted down his name on a scrap of paper

simply to remember it. She later learned that government officials in colo-

nial times used to come by and record names for tax purposes and to enlist

people into government work projects.

Finally, even with permission to write openly, the tactful fieldworker will

want to remain sensitive to and avoid jotting down matters that partici­

pants regard as secret, embarrassing, too revealing, or that put them in any

danger. In other instances, the people themselves might not object and, in

fact, urge the researcher to take notes about sensitive matters. Even though

she thinks they may be embarrassing or bring them harm if they were to be

made public, the researcher might take jottings but then later decide not to

use them in any final writing.

All in all, it is a defining moment in field relations when an ethnogra­

pher begins to write down what people are saying and doing in the pres­

ence of those very people. Therefore, fieldworkers take very different ap­

proaches to jottings, their strategies both shaping and being shaped by

their setting and by their relationships. Hence, decisions about when and

how to take jottings must be considered in the context of the broader set

of relations with those in the setting. In some situations and relations, tak­

ing open jottings is clearly not advisable. In others, fieldworkers decide to

take jottings but must devise their own unique means to avoid or mini­

mize awkward interactions that may arise as a result. When deciding when

and where to jot, it is rarely helpful or possible to specify in advance one

“best way.” Here, as in other aspects of fieldwork, a good rule of thumb is to

remain open, flexible, and ready to alter an approach if it adversely affects

the people under study.

REFLECT IONS : WRIT I N G AN D ETH NOGRAPHIC MARG I NALITY

Starting as outsiders to a field setting, many fieldworkers find themselves

pulled toward involvement as insiders in ways that make maintaining a re­

search stance difficult. The student-ethnographer working in a bookstore,

for example, noted this tension:

4 2 IN THE FIELD

There were times when I wan ted to be free to listen to other individuals talk

or to watch their activities, but friends and acquaintances were so “distract­

ing” coming up and wanting to talk that I wasn’t able to. Also, there was this

concern on m y part that, as I got to know some of the staff people better, their

qualities as human beings would become so endearing that I was afraid that I

would lose my sociological perspective-I didn’t wan t to feel like in study ing

them, I was exploiting them.

Many field researchers similarly find themselves unable to consistently sus­

tain a watching, distancing stance toward people they are drawn to and

toward events that compellingly involve them.” Indeed, some may eventu­

ally decide to completely abandon their commitment to research (a possi­

bility that has long given anxiety to anthropologists concerned about the

dangers of “going native”). Others may abandon their research commitment

in a more limited, situational fashion, determining not to write fieldnotes

about specific incidents or persons on the grounds that such writing would

involve betrayals or revelations that the researcher finds personally and/or

ethically intolerable (see Warren 2000:189-90 ).

But more commonly, ethnographers try to maintain a somewhat de­

tached, observational attitude, even toward people whom they like and

respect, balancing and combining research commitments with personal

attachments in a variety of ways.” One way to do so is to take occasional

time-outs from research, not observing and/or writing fieldnotes about se­

lected portions of one’s field experience while continuing to do so about

other portions. When living in a village on a long-term basis, for example,

an ethnographer may feel drawn into daily, intimate relations as a neighbor

or perhaps even as a part of a famile On these occasions, she may partici­y.

pate “naturally” -without a writing orientation or analytic reflection-in

ongoing social life. But on other occasions, she participates in local scenes

in ways that are directed toward making observations and collecting data.

Here, her actions incorporate an underlying commitment to write down and

ultimately transform into “data” the stuff and nuances of that life.

Several practical writing conflicts arise from these opposing pressures

toward involvement and distance. The inclination to experience daily events

either as a “natural” participant or as a researcher shows up in writing as

shifts in point of view as well as in varying kinds of details considered sig­

nificant for inscription. Even where and when to jot notes depends on the

person’s involvement, at a particular moment, as a participant or as an ob­

server. Whether a researcher-as-neighbor in the village or as a researcher-

WRITING AND ETHNOGRA PHIC MARGINA LITY 4 3

as-intern on a job, ethnographers experience tension between the present­

oriented, day-to-day role and the future-oriented identity as writer; this

tension will shape the practical choices they make in writing both jottings

and more complete notes.

While a primary goal of ethnography is immersion in the life-worlds and

everyday experiences of others, the ethnographer inevitably remains in sig­

nificant ways an outsider to these worlds. Immersion is not merging; the

ethnographer who seeks to “get close to” others usuallydoes not become one

of these others. As long as, and to the extent that, he retains commitment

to the exogenous project of studying or understanding the lives of others,

as opposed to the indigenous project of simply living a life in one way or

another, he stays at least a partial stranger to their worlds, despite shar­

ing many of the ordinary exigencies of life that these others experience and

react to (see Bittner 1988; Emerson 1987).

Writing fieldnotes creates and underlies this socially close, but experi­

entially separate, stance. The ethnographer’s fieldnote writing practices­

writing jottings on what others are doing in their presence, observing in

order to write, writing extended fieldnotes outside the immediacy of the

field setting-specifically create and sustain separation, marginality, and

distance in the midst of personal and social proximity. Overtly writing jot­

tings interactionally reminds others (and the ethnographer herselfe) that she

has priorities and commitments that differ from their own. Observing in

order to write generates moments when the fieldworker is visibly and self­

consciously an outsider pursuing tasks and purposes that differ from those

of members.” And going to tent, home, or office to write fieldnotes regu­

larly reminds the ethnographer that she is not simply doing what members

are doing but that she has additional and other commitments.

In sum, in most social settings, writing down what is taking place as it

occurs is a strange, marginalizing activity that marks the writer as an ob­

server rather than a full, ordinary participant. But independently of the re­

actions of others, participating in order to write leads one to assume the

mind-set of an observer, a mind-set in which one constantly steps outside

of scenes and events to assess their “write-able” qualities. It may be for this

reason that some ethnographers try to put writing out of mind entirely by

opting for the more fully experiential style of fieldwork. But this strategy

simply puts off, rather than avoids, the marginalizing consequences of writ­

ing, for lived experience must eventually be turned into observations and

represented in textual form.

3

Writing Fieldnotes I :

At the Desk, Creating Scenes

on a Page

After hours participating in, observing, and perhaps jotting notes about

ongoing events in a social setting, most fieldworkers return to their desks

and their computers to begin to write up their observations into full field­

notes. At this point, writing becomes the explicit focus and primary activ­

ity of ethnography: Momentarily out of the field, the ethnographer settles at

her desk, or other preferred spot, to write up a detailed entry of her day’s ex­

periences and observations that will preserve as much as possible what she

noticed and now feels is significant. At first glance, such writing up might

appear to be a straightforward process to the fieldworker. It might seem

that with sufficient time and energy, she can simply record her observations

with little attention to her writing process. While having enough time and

energy to get her memories on the page is a dominant concern, we suggest

that the fieldworker can benefit by considering several kinds of basic writ­

ing choices.

To view writing fieldnotes simply as a matter of putting on paper what

field researchers have heard and seen suggests that it is a transparent pro­

cess. In this view, ethnographers “mirror” observed reality in their notes;

they aim to write without elaborate rhetoric, intricate metaphors, or com­

plex, suspenseful narration. Writing a detailed entry, this view suggests, re­

quires only a sharp memory and conscientious effort.

A contrasting view insists that all writing, even seemingly straightfor-

4 6 AT THE DESK, CREATING SCENES ON A PAGE

ward, descriptive writing, is a construction. Through his choice of words,

sentence style, and methods of organization, a writer presents a version of

the world. As a selective and creative activity, writing always functions more

as a filter than a mirror reflecting the “reality” of events. Ethnographers,

however, only gradually have deepened their awareness and appreciation

of this view; they see how even “realist” ethnographies are constructions

that rely upon a variety of stylistic conventions. Van Maanen (198847) draws

ethnographers’ attention to a shift from “studied neutrality” in writing to

a construction through narrating conventions. He identified studied neu­

trality as a core convention in realist ethnography; through this convention,

the narrator “poses as an impersonal conduit, who unlike missionaries, ad­

ministrators, journalists, or unabashed members of the culture themselves,

passes on more-or-less objective data in a measured intellectual style that

is uncontaminated by personal bias, political goals, or moral judgment”

(198847). The increasing awareness of writing as a construction, whether in

realist or other styles, has led to closer examination of how ethnographers

write.

While these analyses of ethnographic writing focus primarily on com­

pleted ethnographic texts, fieldnotes also draw on a variety of writing con­

ventions. Ethnographers construct their fieldnote entries from selectively

recalled and accented moments. Whether it be an incident, event, routine,

interaction, or visual image, ethnographers recreate each moment from

selected details and sequences that they remember or have jotted down:

words, gestures, body movements, sounds, background setting, and so on.

While writing, they further highlight certain actions and statements more

than others in order to portray their sense of an experience. In other words,

ethnographers create scenes on a page through highly selective and partial

recountings of observed and re-evoked details. These scenes-that is, mo­

ments re-created on a page-represent ethnographers’ perceptions and

memories of slices of life, enhanced or blurred by their narrating and de­

scriptive skills in writing. An ethnographer’s style of writing (whether de­

scribing, recounting/narrating, or analyzing) inevitably draws on conven­

tions in order to express and communicate intelligibly to readers, whether

they be simply the ethnographer herself or others.

This chapter explores the relations between an ethnographer’s attention

to people’s sayings and doings, processes for recalling these moments, and

writing options for presenting and analyzing them. Of course, no writing

techniques enable an ethnographer to write up life exactly as it happened

or even precisely as she remembers it. At best, the ethnographer “re-ere-

AT THE DESK , CREATING SCENES ON A PAGE 4 7

ates” her memories as written scenes that authentically depict people’s lives

through selected, integrated details. But in mastering certain descriptive

and narrating techniques, she can write up her notes more easily in that first

dash of getting everything down; and she can depict more effectively those

scenes that she intuitively selects as especially significant. Whether she

writes up key scenes first or goes back to them to fill in details, more explicit

awareness and exploration of writing strategies enables her to more vividly

and fully create those scenes on the page.

In this chapter, we focus on how ethnographers go about the complex

tasks of remembering, elaborating, filling in, and commenting upon field­

notes in order to produce a full written account of witnessed scenes and

events. We begin by discussing the process of writing up full fieldnotes as

ethnographers move from the field to desk and turn their jottings into de­

tailed entries. Next, we explain various writing strategies that ethnogra­

phers often draw on as they depict remembered slices of life in fieldnotes

and organize them in sequences using conventions of narrating and describ­

ing. Although we discuss depicting and organizing strategies separately, in

actual fieldnote writing, one does both at the same time. Finally, we discuss

several analytic options for reflecting on fieldnotes through writing asides

and/or more extended commentaries in the midst of or at the end of an entry.

Whereas strategies for “getting the scene on the page” create a sense of im­

mediacy that allows readers-whether self or others-to envision a social

world, analytic strategies explore the ethnographer’s understandings about

that world but do not portray it. Thus, these strategies complement each

other, assisting the ethnographer both to recall events and also to reflect on

them.

Throughout the chapter, we make suggestions and offer examples in

order to increase fieldworkers’ awareness of their options for writing. For

example, first-time fieldworkers typically have little difficulty in writing

snippets about brief interactions; however, they are often uncertain about

how to write about more complex, key scenes by sequencing interactions,

creating characters, reporting dialogue, and contextualizing an action or

incident with vivid, sensory details. Though we offer many concrete sug­

gestions and examples, we do not attempt to prescribe a “correct” style or

to cover all the writing options an ethnographer might use. Yet, we do sug­

gest that one’s writing style influences how one perceives what can be writ­

ten. Learning to envision scenes as detailed writing on a page is as much a

commitment to a lively style of writing as it is to an intellectual honesty in

recording events fully and accurately.

4 8 AT THE DESK, CREATING SCENES ON A PAGE

MOVI NG FROM F IELD TO D ES K

In this section, we discuss several practical issues that surround the shift

of context from the field to desk (or other preferred writing spot). Here

we answer some of the novice ethnographer’s most basic questions: How

much time should one allow for writing fieldnotes? How long should one

stay in the field before writing fieldnotes? What is the most effective tim­

ing for writing fieldnotes after returning from the field? What writing tools

and equipment does one need? How does the goal of “getting it down on the

page,” quickly before forgetting, shape one’s writing style?

Writing requires a b lock of concentrated time. Sometimes, incidents that

span a few minutes can take the ethnographer several hours to write up; he

tries to recall just who did and said what, in what order, and to put all that

into words and coherent paragraphs. Indeed, an ethnographic maxim holds

that every hour spent observing requires an additional hour to write up.

Over time, fieldworkers evolve a rhythm that balances time spent in the

field and time writing notes. In some situations, the field researcher can put

a cap on time devoted to observing in order to allow a substantial write-up

period on leaving the field. Limiting time in the field in this way lessens the

likelihood that the fieldworker will forget what happened or become over­

whelmed by the prospect of hours of composing fieldnotes. We recommend

that beginning ethnographers, when possible, leave the field after three to

four hours in order to begin writing fieldnotes.

In other situations, the fieldworker might find it more difficult to with­

draw for writing. Anthropologists working in other cultures generally

spend whole days observing and devote evenings to writing. Field research­

ers who fill roles as regular workers must put in a full workday before leav­

ing to write notes. In both cases, longer stretches of observation require

larger blocks of write-up time and perhaps different strategies for making

note writing more manageable. For example, once having described basic

routines and daily rhythms in the first sets of notes, the ethnographer who

spends hours in the field might focus subsequent notes on significant inci­

dents that occurred throughout the day. At this stage, longer periods spent

in the field might in fact prove advantageous, allowing greater opportuni­

ties for observing incidents of interest.

Alternatively, the field researcher with regular workday responsibili­

ties might find it useful to designate certain hours for observing and taking

jottings, giving priority to these observations in writing up full fieldnotes.

Varying these designated observation periods allows exploration of different

MOVING FROM F I E L D TO DESK 4 9

patterns of activity throughout the day. Of course, while using this strategy,

the fieldworker should still write notes on important incidents that occur at

other times.

More crucial than how long the ethnographer spends in the field is the

timing of writing up fieldnotes. Over time, people forget and simplify ex­

perience; notes composed several days after observation tend to be summa­

rized and stripped of rich, nuanced detail. Hence, we strongly encourage re­

searchers to sit down and write full fieldnotes as soon as possible after the

day’s (or night’s) research is done. Writing fieldnotes immediately after leav­

ing the setting produces fresher, more detailed recollections that harness

the ethnographer’s involvement with and excitement about the day’s events.

Indeed, writing notes immediately on leaving the field offers a way of re­

leasing the weight of what the researcher has just experienced. It is easier to

focus one’s thoughts and energies on the taxing work of reviewing, remem­

bering, and writing. In contrast, those who put off writing fieldnotes report

that with the passage of time, the immediacy of lived experience fades, and

writing fieldnotes becomes a burdensome, even dreaded, experience.

Often, however, it is impossible for an ethnographer to find time to write

up notes immediately upon leaving the field. Long or late hours, for ex­

ample, often leave him too tired to write notes. Under these circumstances,

it is best to get a good night’s sleep and turn to writing up first thing in the

morning. Sometimes, even this rest is impossible: A village event might

last through several days and nights, confronting the anthropological re­

searcher with a choice between sleeping outside with the villagers or taking

time out periodically to sleep and write notes.

When a researcher has been in the field for a long period and has limited

time immediately afterward for writing full fieldnotes, she has several al­

ternatives. First, she could make extensive, handwritten jottings about the

day’s events, relying on the details of these notes to postpone writing full

fieldnotes, often for some time.1 Second, she could dictate fieldnotes into

a tape recorder. One can “talk fieldnotes” relatively quickly and can dic­

tate while driving home from a field setting. But while dictation preserves

vivid impressions and observations immediately on leaving the field, dic­

tated notes eventually have to be transcribed, a time-consuming, expensive

project. And in the meantime, the field researcher does not have ready ac­

cess to these dictated notes for review or for planning her next steps in the

field.

When writing immediately or soon after returning from the site, the

fieldworker should go directly to computer or notebook, not talking with

5 0 AT THE DESK, CREATING SCENES ON A PAGE

intimates about what happened until full fieldnotes are completed. Such

“what happened today” talk can rob note writing of its psychological im­

mediacy and emotional release; writing the day’s events becomes a stale re­

counting rather than a cathartic outpouring.’

Ethnographers use a variety of different means to write up full notes.

While the typewriter provided the standard tool for many classic ethnog­

raphers, some handwrote their full notes on pads or in notebooks. Con­

temporary ethnographers strongly prefer a computer with a standard word­

processing program. Typing notes with a word-processing program not

only has the advantage of greater speed (slow typists will soon notice sub­

stantial gains in speed and accuracy) but also allows for the modification

of words, phrases, and sentences in the midst of writing without produc­

ing messy, hard-to-read pages. Fieldnotes written on the computer are also

easily reordered; it is possible, for example, to insert incidents or dialogue

subsequently recalled at the appropriate place. Finally, composing with a

word-processing program facilitates coding and sorting fieldnotes as one

later turns to writing finished ethnograp hie accounts.

In sitting down at a desk or computer, the ethnographer’s most urgentetask

or writing purpose is to record experiences while they are still fresh. Thus,

ethnographers write hurriedly, dashing words “down on the page.” Their

notes read like an outpouring, not like polished, publishable excerpts. Know­

ing that a memorable event fades and gets confused with following ones as

time passes, a fieldworker writes using whatever phrasing and organiza­

tion seems most accessible, convenient, and doable at the time. He need not

worry about being consistent, and he can shift from one style, one topic, or

one thought to another as quickly as the fingers can type. In that initial writ­

ing, the field researcher concentrates on a remembered scene more than on

words and sentences. If the ethnographer focuses too soon on wording, she

will produce an “internal editor,” distracting her attention from the evoked

scene and stopping her outpouring of memory. The goal is to get as much

down on paper in as much detail and as quickly as possible, holding off any

evaluation and editing until later. But in this process, the ethnographer tries

to strike a balance between describing fully and getting down the essentials

of what happened. One student explains her struggle to describe an incident:

Here rm going to stop and go back later because I know what rm tryt ing to say;

but it isn’t coming out . . . . So there’s a little more to it than that, but I have to

think about how to say it, so rm just going to leave it. When I write my field­

notes, I just try to get it all down, and I go back through and edit, take time

RECALLING IN ORDER TO WRITE 5 1

away from it and then come back and see if that’s really what I meant to say or

if I could say that in a better way, a clear er way.

Fieldworkers may write down all the words that come to mind and later

choose a more evocative and appropriate phrasing. Many writers produce

a first round quickly, knowing that they will make additions, polish word­

ing, or reorganize paragraphs at some other time. Thus, in that first rush of

writing, finding the absolutely best word or phrase to persuade a future au­

dience should not be of such concern that it slows down the flow of getting

words to paper.

Beginning ethnographers should not be surprised to experience ambiva­

lence in writing fieldnotes. On the one hand, the outpouring of thoughts

and impressions as the writer reviews and reexperiences the excitement and

freshness of the day’s events might bring expressive release and reflective in­

sight. Having seen and heard intriguing, surprising things all day long, the

fieldworker is finally able to sit down, think about, and relive events while

transforming them into a permanent record. On the other hand, after a long,

exciting, or draining stint in the field, a busy schedule might inhibit finding

enough time to write up notes, turning the writing-up process into an intru­

sive, humdrum burden. This experience is more likely to occur after the eth­

nographer has spent weeks or months in the field; writing notes more selec­

tively and/or focusing on new and unexpected developments not described

in previous writings can provide some relief to these feelings.

RECALL ING I N O R D E R TO WRITE

In sitting down to compose fieldnotes in a fluid, “get it down quickly” fash­

ion, the fieldworker seeks to recall in as much detail as possible what he ob­

served and experienced earlier that day. This process of recalling in order to

write involves reimagining and replaying in one’s mind scenes and events

that marked the day, actively re picturing and reconstructing these witnessed

events in order to get them down on a page. Sometimes replaying and recon­

structing are keyed to jottings or lists of topics written earlier; at others, the

ethnographer works only with “headnotes” and other memories to recon­

struct detailed accounts of the day’s events. In both cases, the descriptions

that result must make sense as a logical, sensible series of incidents and ex­

periences, even if only to an audience made up of the fieldworker himself.

Ethnographers often use a mix of standard practices for recalling the

5 2 AT THE DESK, CREATING SCENES ON A PAGE

day’s events in order to organize and compose detailed, comprehensive

fieldnotes. One strategy is to trace one’s own activities and observations in

chronological order, recalling noteworthy events in the sequence in which

one observed and experienced them. Another strategy is to begin with some

“high point” or an incident or event that stands out as particularly vivid or

important, to detail that event as thoroughly as possible, and then to con­

sider in some topical fashion other significant events, incidents, or ex­

changes. Or, the ethnographer can focus more systematically on incidents

related to specific topics of interest in order to recall significant events.

Often ethnographers combine or alternate between strategies, proceeding

back and forth over time in stream -of-consciousness fashion.

As noted, ethnographers often compose full fieldnotes without any prior

writings, working strictly from memory and the recollection of what was

seen and heard in the field. In other cases, they can work from jottings made

in the field or soon after. Some ethnographers also find it useful, on mov­

ing to the desk in preparation for writing, to write up a list of topics-brief

references to key events that unfolded that day or to the sequence of action

that marked a key incident-using the list to get started on and to organize

notes on these events. In these later instances, the fieldworker fills in, ex­

tends, and integrates these abbreviated bi ts and pieces of information by vi­

sualizing and replaying the events, incidents, and experiences they refer to.

Jottings and lists of topics, then, can anchor the writing process, providing

links back to the field; the fieldworker simply turns to the start of that day’s

jottings or topics and moves through in the order recorded, filling in and

making connections between segments on the basis of memory.

To explore the process of using memory and abbreviated writings to con­

struct full fieldnotes, we consider how fieldworkers turn brief jottings into

extended texts. Looking at the movement back and forth between jottings

and the fuller, richer recollection of events in the final fieldnotes provides

a grounded way of examining the generic processes of recalling in order to

write. Here, we return to the two illustrations of jottings provided in chap­

ter 2, examining how each was used to produce sets of full fieldnotes.

1. “Too Many Sexual References”

A.Jottings

Sexual Harassment

Andy – too many sexual references

PE frisbee game “This team has too many sausages”

RECALLING IN ORDER TO WRITE 5 3

Reynaldo-( Carlos- in jail for stealing bicycle, 18yrs old) [ circled]
Laura-Wants to propose sexual harassment forms

Thinking about detention for these students but already too much work

for keeping track of tardies/truancies/tendencies

B. Full Fieldnotes

Next Laura goes off topic and mentions that some of the students keep

making sexual comments that are “inappropriate.” She sayt s that Andy is par­

ticularly bad and recounts an instance where the class was out on the PE field

and she split the class into teams for Wtimate Frisbee. I split the boyts and girls

evenly but y ou know how the girls tend to just switch teams so they can be to­

gether. Most of the boyt s ended up on one team, and the other team, the team

with Andy, had a lot of boyts. Andy sayt s, “J ezz, this team has too many cocks!”

right in fron t of me! Then Laura focuses on Reyt naldo. Someone used lotion at

my desk and it squirted out onto the table in front of my desk. Reynaldo comes

in and sayt s, Wow, somebody had an accident over here! Don’t worry, Laura, fll

clean it up for y ou. And he did, he took some Kleenex and cleaned it up, but

still, do y ou really think that it’s appropriate to mention to me, someone in her

sos, that someone excreted ejaculatory fluid on my desk?! I mean, I’m in my

5os, I have three sons, and I have a Master’s degree!

The o ther teachers nod their heads and agree this is wrong. Marie sayt s, I

feel exactly the same way. She wanted to say something else but Ms. Diaz in ter­

rupts her: The o ther day I was tryt ing to teach Jerry something and he y elled at

me, “Get off my nuts!” Can y ou believe that? The principal mentions, Oh y eah,

I remember y ou came down to tell me about that. Laura then sayt s, We need a

sytstem to con trol this. I think that we should type out a statement that shows

exactly what tht said and have the student who said it sit and date it. If thtey gn ey

have three of those, we punish them somehow. The teaclrers debate the merits

of this syt stem and ask what kinds of punishment they could realistically en­

force. Laura sayt s they could give students detention. Rose sayt s, Yeah, but look

at how much paperwork we already have to do for the students who are already

in detention, so y ou want to make more work in general for all of us? No, we

can’t give the students detention, it’d have to be something else. In the end,

there is a consensus that this sytstem is good but has kinks to work out. (The

punishment of the students is contingent on the workload of the staff.)

Note the contrasts in content, texture, and comprehensibility between

the initial jottings and the full fieldnotes. The fieldworker uses the ref­

erences to Andy and Reynaldo to recollect and reconstruct the teacher’s

accounts of inappropriate “sexual references” recently made by each boy.

Nothing is written here from the jotting about Carlos being in jail for steal­

ing a bicycle; presumably one of the staff mentioned this as a side issue

5 4 AT THE DESK, CREATING SCENES ON A PAGE

in the midst of this talk. That these words were circled suggests that they

have been included elsewhere in the notes, perhaps to document staff plans

to dismiss students who were eighteen or older whom the school was not

legally mandated to retain. The second paragraph fills in the discussion gen­

erated by Laura’s proposal to create “sexual harassment forms” and to pun­

ish students who accumulate three such forms. Note that it is only here that

the school staff use the term “sexual harassment,” although the ethnogra­

pher has used this heading to mark and recall these exchanges in his jot­

tings.

Furthermore, a discrepancy between the jottings and the full notes is

evident: in the former, Andy is reported to have referred to “too many sau­

sages,” while in the full notes Laura quotes Andy as having said “too many

cocks.” The student ethnographer explained what happened here (personal

communication): “Reynaldo told me Andy used the words ‘too many cocks.’

I got mixed up when creating the fieldnotes. It should have been Laura ‘too

many sausages’ and Reynaldo ‘too many cocks.””

2. “You Can Cal! His Doctor at UCLA”

A.Jottings

[ case number]

Snow, Marcia

Thomas

atty-AIDS Mike

Murphy

legal guardian

are y ou prepared to proceed against

the one individual-(both)

massive doses of chemother(apyt)

I don’t think he’s ever going to come in

here

I know he’s well enough to wal k –

came in (returned heater)-when?

y ou can call his doctor at UCLA and

he can verify all this

I just don’t call people on the

telephone -courts don’t operate that way-it has to be on paper or (in

person)

Mr. M returned my heaters-

RECALLING IN ORDER TO WRITE 5 5

was walking

Let me be clear

You dot ‘t want to proceed againstn

only one of these individuals?

I want to proceed against (no, but)

– ifhe is his guardian both-but

unravel it

Dept 10- J(udge) Berkoff

Ms. S, hold on just a

B. Full Fieldnotes

Marcia Snow has longish, curly, dark brown hair, in her 2os, dressed infor­

mally in blue blouse and pants. No wedding ring, but with a y oungish looking

guy with glasses. Robert Thomas is in his 40s, light brown hair, shaggy mus­

tache, jacket with red-black checked lining.

Judge begins by asking RT if he has an atty; he does, but he is not here.

He explains that his business partner, Mike Murphy, who is also named in the

TRO, is not here todayt ; he has AIDS and is very ill. ‘Tm his legal guardian,” so

I can represent his concerns. J asks MS: “Are y ou prepared to proceed against

this one individual?” MS answers that she wants the order against both of

them. RT then explains that MM has had AIDS for three y ears, has had “mas­

sive doses of chemotherapy,” and adds: “I dot ‘tn t think he’s ever going to come

in here.” J asks MS if from what she knows that MM is this sick. MS hesitates,

then sayt s: “I know he’s well enough to walk” I saw him walking when he re­

turned the heaters that they stole. J: When was this?t(! can’t hear her answer.)

RT: He’s had his AIDS for three y ears. He’s very sick. “You can call his doctor

at UCLA, and he can verify this.” J: “I just dot ‘tn t call people on the telephone.

Courts don’t operate that way. It has to be on paper” or testified in person. RT

repeats that MM is very ill, that he has to take care of him, and he is not getting

better. But MS again coun ters this, say ing again : “Mr. Murphy returned my

heaters-he was walking then . . . ”

J then looks to MS, asking: “Let me be clear-ytou dot ‘tn t wan t to proceed

against only one of these individuals?” MS: “No, I want to proceed against

both. But if he is his guardian,” then I can go ahead today with it. J agrees to

this, sayting he will let another judge “unravel it,” and assigns the case to Dept.

10, Judge Berkoff. MS and RT turn to leave, but J sayt s: “Ms. Snow; hold on just

a minute until the clerk has y our file.” MS waits briefly, then gets file and goes

out with the guy with her.

Compared to the highly selected, partial, and abbreviated jottings, the

full fieldnotes tell a coherent, step-by-step story of what was observed in the

5 6 AT THE DESK, CREATING SCENES ON A PAGE

courtroom. Most of this story consists of details that have been filled in from

memory. The brief “background” of the case provided by the jottings, for ex­

ample, has been fleshed out into relatively full descriptions of the two liti­

gants (but not of the judge or other regular courtroom personnel). In addi­

tion, the notes tell a story about one specific topic-the problems arising

from the absence of a codefendant, the questions the judge raises about this

absence, and a sequence of responses to this problem by the petitioner and

defendant. The story, however, is missing key elements (for example, the

fact that this case involves a tenant-landlord dispute) and contains elements

of unknown meaning (for example, Marcia’s comment about how the absent

defendant “returned the heaters that they stole”).

Also consider the handling of direct quotations in moving from jottings

to fieldnotes. Only those words actually taken down at the time are placed in

quotes; a portion of the direct speech missed at the time is paraphrased out­

side the direct quotes. Thus, the jotted record of the judge’s remark, “it has

to be on paper or (in person),” is written in fieldnote form as “‘It has to be on

paper’ or testified in person.” As a general practice, speech not written down

word for word at the time should either be presented as indirect quotation

or paraphrased (see discussion of “dialogue” below).

Ethnographers rely upon key words and phrases from their jottings to

jog their memories. But writing fieldnotes from jottings is not a straight­

forward remembering and filling in; rather, it is a much more active pro­

cess of constructing relatively coherent sequences of action and evocations

of scene and character (see below). In turning jottings and headnotes into

full notes, the fieldworker is already engaged in a sort of preliminary anal­

ysis whereby she orders experience, both creating and discovering patterns

of interaction. This process involves deciding not simply what to include but

also what to leave out, both from remembered headnotes and from items in­

cluded in jottings. Thus, in writing full fieldnotes, the ethnographer might

clearly remember or have jottings about particular incidents or impres­

sions but decide, for a variety of reasons, not to incorporate them into the

notes. The material might seem to involve matters that are peripheral to

major activities in the setting, activities that members appear to find insig­

nificant, or that the ethnographer has no interest in.

However, in continuing to write up the day’s fieldnotes or at some later

point in the fieldwork, the ethnographer might see significance in jot­

tings or headnotes that initially seemed too unimportant or uninteresting

to include in full fieldnotes. The student ethnographer who, in writing full

notes, had initially passed over a jotting about the “delivery of three new

WRITING DETAILED NOTES: DEPICTION OF SCENES 5 7

bags of sand” to the sandbox at a Headstart Program (chapter 2) saw rele­

vance and meaning in this incident as she continued to write up and reflect

on the day’s observations:

Now that I’m thinking back, when we got the sand, it was a really hot day so

that actually that jotting did help me remember because it was so warm out

that Karen, the teacher, said that the children could take their shoes off in the

sandbox. This became a really tough rule to enforce because the children aren’t

allowed to have shoes off any where else. They would just run out of the sand­

box and go into the parking lot, and so it was a really tough rule to enforce.

And I have an incident about that.

In the comments made here, the student comes to appreciate (and con­

struct) a linkage between the three new bags of sand included in her jottings

and what she sees as significant issues of rule enforcement and control in

the setting; with this appreciation, she decides to incorporate the delivery

of the sand as an incident in her notes. Moreover, this focus on enforcement

and control leads her to review her memory for “relevant” events or “inci­

dents”; here she recollects “an incident about that,” signaling her intent to

write up this incident in her notes.

In light of the ways “significance” shifts and emerges in the course of

writing notes and thinking about their import, we encourage students to

write about as many of these “minor” events as possible, even if they seem

insubstantial or only vaguely relevant at the moment. They might signal im­

portant processes relevant to other incidents or to emerging analytic themes

in ways the ethnographer can only appreciate at some later point. Even when

writing the story of one rather cohesive event, writers should include appar­

ently tangential activities and comments, for they might turn out to provide

key insights into the main action.

WRITING DETAILED NOTES: D EPICTION OF SCEN ES

The ethnographer’s central purpose is to portray a social world and its

people. But often beginning researchers produce fieldnotes lacking suffi­

cient and lively detail. Through inadvertent summarizing and evaluative

wording, a fieldworker fails to adequately describe what she has observed

and experienced. The following strategies-description, dialogue, and

characterization-enable a writer to coherently depict an observed moment

through striking details. As is evident in several of the included excerpts,

5 8 AT THE DESK, CREATING SCENES ON A PAGE

ethnographers often merge several strategies. In this section, we explain and

provide examples of these writing strategies; in the next section, we discuss

various options for organizing a day’s entry.

Description

“Description” is a term used in more than one way. Thus far, we have re­

ferred to writing fieldnotes as descriptive writing in contrast to analytic ar­

gumentation.’ Here, we refer more specifically to description as a means of

picturing through concrete sensory details the basic scenes, settings, ob­

jects, people, and actions the fieldworker observed. In this sense, writing de­

scriptive images is just one part of the ethnograp her’s storytelling about the

day’s events.

As a writing strategy, description calls for concrete details rather than ab­

stract generalizations, for sensory imagery rather than evaluative labels, and

for immediacy through details presented at close range. Goffman (1989:131)

advises the fieldworker to write “lushly,” making frequent use of adjectives

and adverbs to convey details. For example, details present color, shape, and

size to create visual images; other details of sound, timbre, loudness, and

volume evoke auditory images; those details describing smell or fragrance

recreate olfactory images; and details portraying gestures, movements, pos­

ture, and facial expression convey kinetic images. While visual images tend

to predominate in many descriptions, ethnographers find that they often

combine these various kinds of images in a complete description.

When describing a scene, the writer selects those details that most clearly

and vividly create an image on the page; consequently, he succeeds best in

describing when he selects details according to some purpose and from

a definite point of view. For example, the writer acquires a clearer sense

of what details to accent if he takes as his project describing, not the of­

fice setting in a general sense, but, rather, the office environment as a clut­

tered place to work, perhaps as seen from the perspective of a secretary who

struggles with her boss’s disorder every day. However, frequently the field­

worker sits down to write about a setting he does not yet understand. In

fact, the beginning ethnographer often faces the dilemma of not knowing

what counts as most important; under these circumstances, his purpose is

simply to document the impression he has at that time. Wanting to recall

the physical characteristics and the sensory impressions of his experience, a

fieldworker often describes the setting and social situations, characters’ ap­

pearances, and even some daily routines.

WRITING DETAILED NOTES: DEPICTION OF SCENES 5 9

Ethnographers often select details to describe the ambience of a setting

or environment that is important for understanding subsequent action. For

example, during initial fieldwork in a village in southeastern Congo (for­

merly Zaire), an ethnographer might reflect on the spatial arrangement

and social relations as she has observed them thus far. In her fieldnotes, she

might describe how the houses all face toward an open, cleared area; that

the village pavilion where men visit is situated in the center; that the women

cook by wood fires in front of their houses, often carrying babies on their

backs as they work and are assisted by younger girls; and that some men and

boys sit under a tree in the yard near two other men weaving baskets. How

she perceives these details and the way she frames them as contextualizing

social interactions determines, in part, the details she selects to create this

visual image of a small village in the late afternoon.

An ethnographer should also depict the appearance of characters who are

part of described scenes in order to contextualize actions and talk. For ex­

ample, in looking at how residents adapted to conditions in a psychiatric

board-and-care home, Linda Shaw described someone who others living in

the home thought was especially “crazy”:

Robert and I were sitting by the commissary talking this afternoon when a new

resident named Bruce passed by several times. He was a tall, extremely thin

man with straggly, shoulder-length, gray ing hair and a long bushy beard. I had

heard that he was only in his thirties, even though he looked prematurely aged

in a way that reminded me of the sort of toll that harsh conditions exact from

many street people. He wore a long, dirty, grayt -brown overcoat with a rainbow

sewn to the back near the shoulder over a pair of torn blue jeans and a white

tee shirt with what looked like coffee stains down the front. Besides his dishev­

eled appearance, Bruce seemed extremely agitated and restless as he paced

from one end of the facility to the other. He walked with a loping gait, taking

very long strides, head held bent to his chest and his face expressionless, as his

arms swung limply through the air, making a wide arc, as though made of rub­

ber. As Bruce passed by on one of these rounds, Robert remarked, “That guy’s

really crazy. Don’t tell me he’s going to be recycled into society.”

Here the ethnographer provides a detailed description of a newcomer to the

home, providing the context necessary to understand a resident’s comment

that this person was too crazy to ever live outside of the home. In fact, the

final comment, “Don’t tell me he’s going to be recycled into society,” serves

as a punch line dramatically linking the observer’s detailed description of the

new resident with the perceptions and concerns of an established resident.

6 0 AT THE DESK, CREATING SCENES ON A PAGE

While describing appearance might initially seem easy, in fact, many ob­

servers have difficulty doing so in lively, engaging ways. Part of the problem

derives from the fact that when we observe people whom we do not know

personally, we initially see them in very stereotyped ways; we normally no­

tice and describe strangers in terms of gender, age, or race, along with other

qualities in their physical appearances.’ Thus, beginning fieldworkers in­

variably identify characters by gender. They frequently add one or two vis­

ible features: “a young woman,” “a young guy in a floral shirt,” “two Latina

women with a small child,” “a woman in her forties,” “a white male with

brown/blond medium length hair.” Indeed, many fieldnotes present char­

acters as visual c!iches, relying on worn-out, frequently used details to de­

scribe others, often in ways that invoke common stereotypes: a middle-aged

librarian is simplistically described as “a bald man wearing thick glasses,” a

youth in a juvenile hall as having “slicked back hair,” a lawyer as “wearing a

pin-striped suit” and “carrying a briefcase.” Such cliches not only make for

boring writing but also, more dangerously, blind the writer to specific attri­

butes of the person in front of him.

The description of a character’s appearance is frequently “categoric” and

stereotyped for another reason as well: Fieldworkers rely upon these cliches

not so much to convey another’s appearance to envisioned readers but to

label (and thus provide clarity about) who is doing what within the fieldnote

account. For example, a fieldworker used the phrase “the floral shirt guy” a

number of times to specify which character he was talking about when he

described the complicated comings and goings occurring in a Latino street

scene. Thus, the initial description does not provide many details about this

character ‘s appearance but merely tags him so that we can identify and fol­

low him in the subsequent account.

However, the ethnographer must train herself both to notice more than

these common indicators of general social categories and to capture distinc­

tive qualities that will enable future readers (whether herself in rereading

the notes or others who read excerpts) to envision more of what she saw and

experienced. A vivid image based on actual observation depicts specific de­

tails about people and settings so that the image can be clearly visualized.

For example, one fieldworker described a man in a skid row mission as “a

man in the back who didn’t have any front teeth and so spoke with a lisp.”

Another described a boy in a third-grade classroom as “wiggling his butt

and distorting his face for attention” on entering the classroom late. Such

images use details to paint more specific, lively portraits and avoid as much

as possible vague, stereotypic features.

WRITING DETAILED NOTES: DEPICTION OF SCENES 6 1

Ethnographers can also write more vivid descriptions by describing how

characters dress. The following excerpt depicts a woman’s clothes through

concrete and sensory imagery:

Today Molly, a white female, wore her African motif jacket. It had little squares

on the front which contained red, y ellow; green, and black colored prints of the

African continent. Imposed on top was a gold lion of Judah ( symbol of Ethio­

pian Royt al Family). The sleeves were bright- red, y ellow, and green striped.

The jacket back had a picture of Bob Marley singing into a microphone. He is a

black male with long black dreadlocks and a little beard. Written in red at the

top was: “Rastafari.”

This description advances the ethnographer’s concern with ethnic identity

and affiliation. The initial sentence, “Today Molly, a white female, wore her

African motif jacket,” sets up an unexpected contrast: Molly is white, yet

she wears an item of clothing that the researcher associates with African

American culture. “African motif” directs attention to particular attributes

of the jacket (colors, insignia, and symbols) and ignores other observable

qualities of the jacket, for example, its material, texture, style, cleanliness,

or origins. Consequently, this description frames the jacket as an object

publicly announcing its wearer’s affiliation with African Americans.’

Furthermore, rather than simply telling the reader what the ethnographer

infers, this passage shows affiliation with African Americans in immediate

detail through actions and imagery. Contrast this descriptive strategy with

the following (hypothetical) abstract and evaluative depiction that gener­

alizes, rather than specifies, details: “Today, Molly, a white girl, assertively

wore her bright African jacket. She always shows off in these clothes and struts

around pretending to act like a black.” Not only does this summary rely on a

vague adjective (“bright”), but it also obscures the actions with evaluative

adverbs and verbs (“assertively,” “struts,” and “shows off “) and categorizing

labels (“like a black”).

Because an ethnographer wishes to depict a scene for a reader, he does not

condense details, avoids evaluative adjectives and verbs, and never permits

a label to stand for description. While all writing entails grouping and iden­

tifying details, the ethnographer resists the impulse to unself-consciously

label others according to received categories from his own background.

Nonetheless, it is not enough to avoid evaluative wording. In descriptions,

the writer’s tone of voice unavoidably reflects his personal attitude toward

the people described. A better-than-thou attitude or objectifying the other

6 2 AT THE DESK, CREATING SCENES ON A PAGE

(as odd, a foreigner, from a lower class, from a less civilized culture, from

another ethnic group) always “shows” in subtle ways: Tone, like a slip of the

tongue, appears in word choice, implicit comparisons, and even in rhythms

as in the staccato of a curt dismissal. A self-reflective ethnographer should

make his judgments explicit in written asides. But, the best antidote to

these evaluative impulses is to keep in mind that the ethnographer’s task

is to write descriptions that lead to empathetic understanding of the social

worlds of others.

In addition to describing people, places, and things, an ethnographer

might also depict a scene by including action. For example, she might por­

tray a character’s talk, gesture, posture, and movement. In contrast to de­

scribing a person’s appearance, action sequences highlight a character’s

agency to affect her world; a character acts within a situation in routine

ways or in response to set conditions. The following fieldnote excerpt of a

grocery stocker working in a nearly empty store reveals how sensory details

about action can create a vivid description of a scene:

As I condude my first “lap” [around the store] and begin my second, I find my­

self slowly making my way through the frozen food aisle when I come across

a female “stocker.” She seems to be pretty y oung ( college age) and is thin with

dark, heavily lined eyt es. Although her eyes are dark, the makeup is not to the

point where she looks gothic. Her brown hair is pulled back in a loose bun,

and she is in the process of restocking TV dinners into the freezer. She is like

a robot : she seems to be in her own space as she opens the freezer door and

props open the door using her body. She then grabs a few TV dinners from

their original boxed container and sorts and loads them into the new and ap­

propriate location within the freezer. As she turns around to reload, she fails

to prop open the freezer door with something other than her body. This causes

the door to involun tarily close when she shifts her body in order to grab more

boxes. This action causes the freezer door to slam shut with a loud “snap”

sound. As strange as it may seem, the sound that the door makes is almost as

if the freezer is mocking the female stocker. But this does not seem to distress

her as she turns around and repeats the whole process, again and again.

Here, the ethnographer sets the scene, using an evocative image (eyes are

dark, but the makeup is not gothic-looking) to enable the reader to visual­

ize the stocker’s appearance. Notice how she uses a familiar metaphor, for ex­

ample “robot,” as a starting point to call up a visual image, but she avoids

creating a stereotyped character by providing the details of actions to create

WRITING DETAILED NOTES: DEPICTION OF SCENES 6 3

a fuller, in-depth picture of what the stocker is doing. She employs visual

images of the stocker’s physical movement (using her body to keep the freezer

dooreopen), as well as auditory images (the freezer door slams shut with a loud

“snap” sound), to give the door a human-like character (the ability to mock

the stocker). Thus, she effectively portrays both the physical and emotional

effort required to place the TV dinners in the freezer. When ethnographers oc­

casionally use figurative language, such as this robot metaphor, they always

should supplement the image with descriptive detail as this ethnographer

does. Otherwise, later on when reading her fieldnotes, she might not remem-

ber why she chose this metaphor or what actions it represented.

Dialogue

Ethnographers also reproduce dialogue-conversations that occur in their

presence or that members report having had with others-as accurately

as possible. They reproduce dialogue through direct and indirect quota­

tion, through reported speech, and by paraphrasing. We hold that only

those phrases actually quoted verbatim should be placed between quotation

marks; all others should be recorded as indirect quotations or paraphrases.

The following example illustrates how direct quotation, indirect quota­

tion, and reported speech work together to convey back-and-forth conversa­

tion:

For a minute or so before I left, I talked with Polly, the black woman who

guards the fron t school entrance. As we were talking, a black girl, wearing

dark blue sweats, walked by. Polly pointed to her. “Did y ou see that girl?” she

asked me. I told her I had, and Polly confided that the girl had hassled her. Polly

said the girl tried to leave school without permission and had started arguing.

She said the principal had been walking by and he had tried to deal with the

disturbance. And the girl had answered, “This is m y school. You can’t control

me!” and then she had called the principal a “white ME” Polly told me, “It’s

usually a black MF, but she changed it.” She said that girl had a “bad attitude”

and shook her head.

Writing up this conversation as predominately indirect quotation preserves

the back-and-forth flow of the spoken interaction. Interspersing quoted

fragments livens up the dialogue and lends a sense of immediacy. By clearly

marking the direct quotation, indirect quotation, and reported speech, we

can see how they work together.

6 4 AT THE DESK, CREATING SCENES ON A PAGE

Direct: “Did yt ou see that girl?”

Indirect: I told her I had . . .

Indirect: . . . and Polly confided that the girl had hassled her. Polly said that the girl

tried to leave school without permission and had started arguing. She said

the principal had been walking by and he had tried to deal with the distur­

bance.

Reported speech, direct: And the girl had answered, “This is rny school. You can’t con –

trol rne !” and then she called the principal a “whiteMF.”

Direct: “It’s usually a black MF, but she changed it.”

Indirect: Shesaid that the girl has a

Direct: “bad attitude” . . .

Indirect quotation more closely approximates dialogue than paraphras­

ing does. Paraphrasing this conversation with Polly might have preserved

the basic content. But in paraphrasing, a writer translates speech into her

own words and too readily starts to summarize. For example, a paraphrase

of the last portion of this excerpt might read: “The girl talked back to the

principal and called him names . . . . She has some attitude problems.” This

paraphrasing obscures the flavor of chatting and offering confidences, and

it fails to voice the student’s remarks to the principal, which thus would

have been unheard.

Clearly, this ethnographer has a lively style that moves easily because the

fieldnote varies the phrasing and only uses “she said” as needed. In writing

direct or indirect quotations, ethnographers do not need to repeat “she said

that . . . ” each time they introduce dialogue. Instead, one can keep the pace

of the dialogue moving by immediately stating the verbatim-recalled word­

ing or the approximately recalled phrase. For example, “Polly said that the

girl had hassled her,” could also be written as, “Polly replied, the girl hassled

me,” or, sometimes when it is clear who is speaking, simply as “the girl has­

sled me.” Too many repetitions of “she said” or “he said” begin to echo and,

thus, detract from the flow of the dialogue.

Members’ own descriptions and “stories” of their experiences are invalu­

able indexes to their views and perceptions of the world (see chapter 5) and

should be documented verbatim when possible. Writing this exchange as

a “story” told verbatim to the fieldworker preserves two different kinds of

information. First, it shows that “something happened” between a student,

a guard, and the principal. Second, the account provides the guard’s expe­

rience of that something. As the guard’s story, this fieldnote conveys more

about the teller and her concerns than it does about the girl and her trouble.

Writing up dialogue is more complicated than simply remembering talk

WRITING DETAILED NOTES: DEPICTION OF SCENES 6 5

or replaying every word. People talk in spurts and fragments. They accentu-

ate or even complete a phrase with a gesture, facial expression, or posture.

They send complex messages through incongruent, seemingly contradic-

tory and ironic verbal and nonverbal expression as in sarcasm or polite put­

downs. Thus, ethnographers must record the meanings they infer from the

bodily expression accompanying words-gesture, movement, facial expres-

sion, tone of voice. Furthermore, people do not take turns smoothly in con­

versations: They interrupt each other, overlap words, talk simultaneously,

and respond with ongoing comments and murmurs. Such turn taking can

be placed on a linear page by bracketing and overlapping speech.

Although accurately capturing dialogue in jottings and full fieldnotes re­

quires considerable effort, ethnographers have a number of reasons for pep­

pering their notes with verbatim quoted talk. Such dialogue conveys charac­

ter traits, advances action, and provides clues to the speaker’s social status,

identity, personal style, and interests. Dialogue allows the field researcher

to capture members’ terms and expressions as they are actually used in spe­

cific situations. In addition, dialogue can point to key features of a cultural

worldview. The following excerpt comes from a discussion in an African

American history course:

Deston, a black male with Jheri curls, asked Ms. Dubois, “What’s a sellout? I

hear that if y ou talk to a white person- y tou sell out. If y ou go out with a white

girl- y ou sell out.” She replied that some people “take it to the extreme.” She

said that a sellout could even be a teacher or someone who works at McDon­

alds. Then she defined a sellout as “someone who is more concerned about

making it . . . who has no racial loyt alty, no allegiance to people.”

The writer uses direct quotation to capture an ongoing exchange about

racial identity and to retain a key member’s term.

The use of indirect, along with direct, quotation also allows an ethnog­

rapher to represent the back-and-forth character of everyday interaction in

accurate and effective ways. In the following excerpt from a swap meet, for

example, directly quoting the actual negotiations over price highlights and

focuses the reader’s attention on this aspect of the interaction.

She ( swap meet vendor) had many different items including a Sparkletts water

dispenser, some big outdoor Christmas lighted decorations, a blanket, wooden

shoes from China, salt and pepper shakers, a vacuum cleaner, mini wooden

mantels, clothes, small pieces of furniture, and shoes. I see a beaded curtain

jumbled up on the tarp and walk toward it. I point to it and ask the vendor how

6 6 AT THE DESK, CREATING SCENES ON A PAGE

much she wants for it. She takes a moment to think and then sayt s, ”Ummm,

five dollars.” She stands up slowly and walks over to it. She picks it up off the

ground. She shows us that it is in good condition by holding it up high and

letting all the bead strands hang down. “Will ytou take three?” I ask as I look it

over. It has a fancy top that the beads hang offof. It is all one color-ivory or

light brown. “How about four?” she sayt s. “Alright, fll take it,” I say . She tells

me that she will bag it up for me, and she turns around to get a plastic bag

from the inside of the van. I rummage through m y pockets looking for the one

dollar bills. All I have left are three ones and a five. I hand her the five and she

gives me the bag. She puts the five dollar bill in to her fann y pack and with­

draws a one dollar bill. She hands it to me and sayt s thank yt ou. I say thank yt ou

back and turn to leave.

In addition to contributing to a lively description of a scene at the swap

meet, the presentation of dialogue furthers sensitivity to the interactional

processes through which members construct meanings and local social

worlds in such routine exchanges.

These issues and choices in writing dialogue become even more com­

plex when the local language differs from the researcher’s. How well the

researcher knows the language certainly determines the extent of verba-

tim quoting. When the ethnographer hears slang, nonstandard English, or

grammatically incorrect phrasing, she should resist correcting this wording

but, instead, put such expressions in quotation marks. In addition, when a

fieldworker does research in a second language, not only will she frequently

miss what someone said because she did not understand a particular word,

but she also will have difficulty capturing the verbatim flow of a dialogue

even when she does understand. By working with a local assistant and check­

ing to make sure she understands correctly what people are saying, she can

compensate for some of her difficulty. Similarproblems arise when working

in English in a setting with much technical lingo or other in-group expres­

sions such as slang. Unable to follow all the talk, the researcher paraphrases

as much as she can and occasionally includes the snippets of verbatim talk

she heard and remembered clearly.

In response to these language difficulties, many ethnographers supple­

ment their fieldnotes by tape recordings. They might also make recordings

in order to preserve as detailed a record of naturally occurring talk as pos­

sible so that they can pursue particular theoretical issues. For example, field

researchers interested in recurrent patterns of interaction in institutional

settings might make special efforts to tape-record at least some such en-

WRITING DETAILED NOTES: DEPICTION OF SCENES 6 7

counters.’ Still, most ethnographers do not regard recordings as their pri-

mary or exclusive form of data; rather, they use them as one way among

others for closely examining the meaning events and experiences have for

those studied.

By way of illustration, consider how Rachel Fretz worked with recordings

of storytelling performances among the Chokwe people in Bandundu, Congo

(formerly Zaire). She recorded and carefully transcribed all verbal expressions

of both narrators and audience, since listeners actively participate in the

storytelling session. The following is an excerpt from the beginning of one

such performance; the narrator (N), a young man, performs to an audience

(A) of women, men, and children one evening around the fire (Fretz 1995a).

N: Once upon a time, there were some y oung boyts, m y tself and Fernando and Funga

and Shamuna.

A : Is it a story with a good song?

N: They were four persons. They said, “Ah. Let’s go hunting.”

Pia they went everyt where. Pia they went everyt where.

A: Good.

N: They went this way and that way, this way and that way. No game. “Let’s return.

Let’s go.” They saw a large hut.

Inside there was a container with honey in it.

“My friends, this honey, mba, who put it here?”

He said, “Who?”

Another said, “Who?”

[Another said,] “Let’s go. We can’t eat this.”

Then, fwapu, Funga came forward and said, “Ah! You’re just troubled. Even

though y ou’re so hungry, y ou won’t eat this honeyt ?”

“Child. The man who put the hon ey here is not present. You see that this house

was built with human ribs, and y ou decide to eat this honey.”

He [Funga] said, “Get out of here. I’ll eat it. Go on ahead. Go now.” He took some

honeyt ; he ate it.

“Shall we wait for him?We’ll wait for him.”

He came soon. “Let’s go.”

Liata, liata, liata, they walked along. “We’re going a long way. We came from

a great distance.” They arrived and found, ah ! Kayanda [my goodness], a

large river.

“My friends, what is this?”

“My friends, such a large river. Where did it come from?”

He said, “Ah! Who can explain it?”

“We can’t see its source or where it’s going.”

“Let’s cross the river. rll go first.

6 8 AT THE DESK, CREATING SCENES ON A PAGE

First Singing

N: Oh Papa. Eee, Papa, it’s I who ate the honey.
A: This large river God created, I must cross it.
N: Papa! Eee, Papa, rm going into the water.
A: This large river God created, I must cross it.
N: Papa! Eee, Papa, I didn’t it.
A: This large river God created, I must cross it.
N: Papa! Eee, Papa, rm crossing to the other side.
A: This large river God created, I must cross it.

Transcribing a performance involves catching all the teller’s words and au­

dience responses (often requiring the help of a native speaker) despite such

interfering sounds as a dog barking and children crying. Accurate transcrip­

tion also requires close attention to the rhythm and pauses in speaking so

that the punctuation and line breaks reflect the storytelling style (cf. Hymes

1991; Tedlock 1983).

But transcribing and translating the tape is only one part of the ethnogra­

pher’s efforts to learn about and understand storytelling performances. She

also wrote extensive fieldnotes describing the situation and participants.’

For example, she noted that the storytelling session took place by the fire

in the chief’s pavilion at an informal family gathering including the chief,

his seven wives, and their children and grandchildren. She observed that the

women participated primarily by singing the story-songs and by answering

with exclamations and remarks. The ethnographer also recorded her conver­

sations with these participants and the general comments Chokwe people

offered about telling such stories, called yishima. She found out that in this

performance, listeners know that the house-made-of-human-ribs probably

belongs to a sorcerer, that eating his honey is dangerous because it will cast a

spell over them, that the river that appeared from nowhere across their path

had been created by the sorcerer, and that Funga who ate the honey most

likely will drown as a consequence of not listening to his older brother. She

learned that the recurring song, sung four times during the performance,

created a tension between hope and panic about the consequences of eating

the honey and between trusting that it was a natural river created by God

(“This large river God created”) and fearing that it was a sorcerer’s invention

(“Eee, Papa, it’s I who ate the honey”).

Thus, a transcription of recorded speech is not a straightforward and

simple means of documenting an event. The ethnographer needs to observe

and listen to more than the words; she needs to ask many follow-up ques-

WRITING DETAILED NOTES: DEPICTION OF SCENES 6 9

tions and write down what she learns. As a result, much field research uses

a variety of recording and encoding processes, combining fieldnotes with

audio and video recording.’

Characterization

Ethnographers describe the persons they encounter through a strategy

known as characterization. While a simple description of a person’s dress and

movements conveys some minimal sense of that individual, the writer more

fully characterizes a human being through also showing how that person

talks, acts, and relates to others. An ethnographer most effectively charac­

terizes individuals in context as they go about their daily activities rather

than by simply listing their characteristics. Telling about a person’s traits

never is as effective as showing how they act and live. This entails present­

ing characters as fully social beings through descriptions of dress, speech,

gestures, and facial expressions, which allow the reader to infer traits. Traits

and characteristics thus appear in and through interaction with others

rather than by being presented as isolated qualities of individuals. Thus,

characterization draws on a writer’s skills in describing, reporting action,

and presenting dialogue.

In the following set of fieldnotes, Linda Shaw describes an encounter

with a couple living in the kitchen area of an apartment in a psychiatric

board-and-care facility. The woman, in particular, emphasizes the efforts

they have made to create a “normal” living environment and the futility they

feel in doing so:10

I went with Terri and Jay today as they offered to show me the “apartment”

they had created out of the small converted kitchen area that was their room.

Terri escorted me from one space to ano ther, taking great pride in showing me

how they had made a bedroom area at one end, a living room next to it, and a

kitchen area next to that. They had approximated an entire apartment in this

tin y space, and she showed me features of each “room” in detail. The bed, they

said, had a real mattress, not like the foam pads on all the other beds. There

was a rug on the living room floor and a TV at the foot of the bed. Then Terri

opened the cup boards. She po inted out the spice rack and counted each glass

out loud. She took particular pride in the coffeepot she uses to fix Jayt ‘s morn­

ing coffee and a warmer oven where they sometimes heat take-out pizza.

Terri tried very hard to demonstrate all they had done to make their apart­

ment like one that any married couple m ight have; y et, the harder she tried,

the more apparent it became how different their lives really were. Terri spoke

7 0 AT THE DESK, CREATING SCENES ON A PAGE

of the futility she felt in spite of all these efforts: “All the noise, the screaming,

the tension really bothers me. fm married, and I can’t even be a normal wife

here. I want to get up in the morning, fix my husband breakfast-a cup of cof­

fee, eggs, bacon, orange juice- before he goes to work, clean the house, take

care of the kids and then fix him a nice dinner and drink or whatever he wants

when he gets home. Here, I get up and can fix him a cup of instant coffee. You

know, it’s not as good to just pick up the apartment, but then there’s nothing

else to do.”

Terri comes across as a fully human individual whose actions and talk re­

veal her character. She has done her best to create the normal way of life she

wishes for but cannot sustain in this quasi-institutional setting. Through

her actions and words, we see her struggle in vain to construct this private

space as a refuge against the debilitating forces of institutional life.

Pressed to finish his notes, a writer might be tempted to characterize by

using some convenient label (“a retarded person,” “a homeless person,” a

black/white/Asian, etc.) rather than looking closely at that person’s actual

appearance and behavior. Such quick characterization, however, produces

a stock character who, at best, comes across as less than fully human and,

at worst, appears as a negative stereotype. For example, one student, in de­

scribing people in a shopping mall, characterized an older woman as a “se­

nile bag lady” after noting that she muttered to herself while fumbling ab­

sentmindedly in a shabby, oversized purse. Such labeling sketches only a

pale type and closes the writer’s attention to other relevant details and ac­

tions.

While ethnographers try to avoid characterizing people by stock charac­

ters, they do include members’ remarks and actions that stereotype or mock

others. The following excerpt describes a student who mockingly acts out

typical gestures and postures of a Latino “cholo” before some classmates:

As the white male and his friend walked away, he said “chale homes” [eh!

homies] in a mock Spanish accent. Then he exaggerated his walking styt le: he

stuck his shoes out diagonally, placed his arms at a curved pop eye angle, and

leaned back . . . . Someone watching said, “Look at y ou fools.”

In this group of bantering young men, the white teenage male enacts a ludi­

crous caricature of a Latino “cholo.” Ethnographers take care to distinguish

members’ characterizations from their own by providing details that clearly

contextualize the talk and behavior as delivered from a member’s point of

view.

WRITING DETAILED NOTES: DEPICTION OF SCENES 7 1

An ethnographer usually characterizes in detail those persons who

act centrally in a scene. Although the full picture of any person develops

through time in a series of fieldnotes, each description presents lively and

significant details that show a primary character as completely as possible

through appearance, body posture, gesture, words, and actions. In contrast,

a peripheral figure might indeed be referred to simply with as few details as

necessary for that person to be seen doing his small part in the scene.

A number of criteria shape the field researcher’s decision about who is

central and who is peripheral. First, the researcher’s theoretical interests

will focus his attention toward particular people. For example, the central

characters in a study of teamwork among “support staff” in a courtroom

were courtroom clerks and bailiffs rather than attorneys, witnesses, or the

judge. Second, methodological strategies also focus the ethnographer’s

attention. For example, a strategy for depicting a social world by describ­

ing distinctive interactional patterns might shape his decision to focus on

someone who presents a particularly vivid illustration of such a pattern. Fi­

nally, if members in a scene orient to a particular person, then a description

that makes that person central to the scene is called for. Conversely, even

those who are central figures in a setting might get slight attention from the

field researcher if they are so treated by those in the scene. For example, in a

scene focusing on students talking in the quad at lunchtime, the “principal

walking across the courtyard and looking from side to side” might not be de­

scribed in rn uch more detail if no one seems to notice him.

As a practical matter, an individual already well known through pre­

vious entries does not need to have a full introduction each time he enters a

scene. Even for a main character, one describes only those actions and traits

relevant to the current interaction or those that were previously unnoted.

But continuing contacts with people greatly expand the field researcher’s

resources for writing fuller, richer characterizations; greater familiarity

enables the researcher to note and to write about qualities that are harder

to detect. Yet many ethnographers tend to describe even main characters

only upon first encountering them, leaving that first characterization un­

changed despite corning to know more about that person. Hence, we sug­

gest taking time as research progresses to periodically reflect on and try to

capture on paper the appearance and feel of major characters, now known

as persons with unique features and special qualities. Each entry is only a

partial record, and as notes accumulate, fieldworkers notice that they have

assembled enough observations to present some persons as full-fledged in­

dividuals (“rounded” characters), leaving others as less well-known figures

7 2 AT THE DESK, CREATING SCENES ON A PAGE

(“flat” characters), and a few individuals as types such as a bus driver or a

policeman (“stock” characters).

Fieldnotes should also include the ethnographer as a character in the inter­

actions. The presence of the ethnographer who truly stands at the side watch­

ing might only be noted to identify the position from which the event is seen.

But an ethnographer who directly participates in the action becomes a rele­

vant character in the fieldnote, especially when a member clearly interacts

with him. Indeed, a researcher might act as a central character in the inci­

dent in unanticipated ways. He might shift from his stance as an outside ob­

server and become fully engaged in the interactions. In the following excerpt,

students in a deaf-and-hard-of-hearing class encourage each other to speak

while playing an educational game. The fieldworker, having had a stuttering

problem all of his life, clearly empathizes with the students. Though essen­

tially an outsider in the class, he becomes a pivotal figure at one juncture:

Lynn keeps on telling Caesar to say what the answers are by speaking (rather

than through sign language). The teacher sayt s, “Very good Lynn . . . . That’s

right, Caesar, y ou should try to speak what the answers are as well so that we

can all understand y ou.” Caesar looks over at me a little red in the face and

looks down at his desk with a half smile. The teacher asks him (while pointing

at me), “Ar.e y ou afraid of speaking because he is here?” Lynn and Jackie and

Caesar all seem to answer at once in sign that he is afraid of having me hear

him speak. I tell Caesar, “You don’t have to be afraid of what I think. I have a

hard time speaking too.”

Caesar seems in terested by my statements and points a finger at me ques­

tioning! y. The teacher sayt s, “Yes, it’s okay, y ou speak fine. You don’t have to be

afraid of what anytbody thinks about y ou. Just say one sentence, and he’ll tell

y ou ifhe can understand y ou.”

Caesar reluctantly sayt s something and then looks at me, his head still

slightly down and his face still red. A faint smile lines his lips as he waits for

my answer. I had not understood a single word and was feeling desperate.

What if they asked me to repeat what he had said? I reply, “Yes, that was fine. I

understood y ou.” The teacher quickly turns to Caesar and gives him the appro­

priate signs for my answer and goes directly into sayt ing that he shouldn’t be

so in timidated by what other people think. Caesar looks at me and smiles. The

game continues, and Caesar starts answering in both sign and speech. And I

began to understand some of the things they were say ing.

Clearly, this ethnographer’s past experiences and presence played a central

role in this scene, and his empathetic responses color the description in es­

sential ways. Had he tried to write up these notes without including him-

WRITING DETAILED NOTES: DEPICTION OF SCENES 7 3

self-his own interactions and feelings-the scene would have been deeply

distorted.

When describing their own participation in scenes, field researchers gen­

erally write in the first person (see chapter 4). If this observer had described

the scene in the third person, referring to himself by name, much of the im­

pact would have been lost:

Caesar reluctantly says something and looks at Paul, his head still slightly
down and his face still red. A faint smile lines his lips as he waits for his an­
swer. . . . He replies, “Yes, that’s fine. I understood you.” The teacher quickly
turns to Caesar and gives him the appropriate signs for Paul’s answer and goes
directly into saying that he shouldn’t be so intimidated by what other people
think. Caesar looks at Paul and smiles. The game continues, and Caesar starts
answering in both sign and speech.

In the original segment, the writer carefully stuck to Caesar’s observable

behavior (“looks over at me with a red face” and “looks down at his desk

with a half smile”) and did not attribute nervousness. But in the third­

person account, we miss an essential part of Caesar’s struggle to speak. This

struggle was conveyed through the ethnographer’s empathetic and self­

revealing comment, “I had not understood a single word . . . ,” and by his

closing observation, ”And I began to understand some of the things they

were saying.” Through the writer’s careful attention to details of behavior

and talk, as well as through his own revealed personal feelings, readers can

sense the fear and later the relief in speaking and in being understood.

Finally, along with writing in the first person, we also recommend that

ethnographers use active rather than passive verbs. Some researchers use

passive verbs because they think that it makes their writing more objective

(Booth, Colomb, and Williams 2008). Yet, ethnographers prefer active verbs

to show how people act together to construct their social worlds (Becker

2007). Consider, for example, the loss of crucial detail about the unfolding

interaction among actors in the classroom scene above had the ethnogra­

pher used passive rather than active verbs.

Something is said by Caesar to Paul, his head still slightly down and his face
still red. His lips are lined with a faint smile as he waits for his answer . . . .
He replies, “Yes, that’s fine. I understood you.” Caesar is given the appropriate
signs and is told he shouldn’t be so intimidated by what other people think. A
smile is received by him. The game is continued, and answers are given in both
sign and speech.

7 4 AT THE DESK, CREATING SCENES ON A PAGE

The use of passive verbs obscures the agency of those in the setting and the

clarity of the moment-by-moment sense of who did what with/to whom that

the ethnographer portrayed so effectively in the original excerpt. Hence, we

recommend the use of active verbs to show more vividly, clearly, and directly

who is engaged in an activity, the meanings that others in the setting give to

it, and how they use meanings to shape subsequent interactions.

NARRAT I N G A DAY’S ENTRY: O RGAN IZATIO NAL STRATEGIES

When first returning from the field to her desk, an ethnographer, worried

about getting everything down, writes spontaneously, hurriedly, and in

fragments. But at the same time, in order to describe scenes and actions e f ­

fectively, she needs to balance speed and clarity by organizing her writing

into units that create coherence and mark beginnings and endings. While

some ethnographers consider these units as descriptive writing (in contrast

to analytic writing), we find it beneficial to discuss these units as narrating

or recounting the day’s experiences. By drawing on narrating conventions,

ethnographers can sustain their memories by grouping and sequencing de­

tails and interactions into coherent units. When they remember observed

interactions as a series of moments to be narrated, they can more easily sus­

tain that memory as a perceived whole or unit.

Perhaps the most general unit of writing is simply the day’s entry­

the ethnographer’s telling of the day’s experiences and observations in the

field. Seeking to document fully all remembered interactions with no spe­

cific point or theme in mind, the ethnographer relates his experiences in

the field, implicitly drawing on narrating conventions. In this sense, the

day’s entry is an episodic tale with many segments-perhaps telling about

an interaction, next transitioning to a different location, now sketching in

the scene of the new context, then recounting another episode of action­

on and on until finishing by returning from the field as the tale’s ending.

Within this overall narrative of the day’s entry, the ethnographer might also

create other tales that stand out as more focused sequences of intercon­

nected actions and episodes (see chapter 4).

The most basic unit within the day’s entry is the paragraph, used to co­

herently depict one brief moment or idea. By convention, a paragraph co­

heres because the writer’s attention focuses on one idea or insight.n When

he perceives some actions as a gestalt and concentrates on them, he writes

about them in a paragraph. While continuing to write, he also shifts atten-

NARRATING A DAY’S ENTRY: ORGANIZATIONAL STRATEGIES 7 5

tion from one recalled moment to another, for example, from one person

or activity to another within a classroom. These slight shifts are often indi-

cated by paragraph breaks.

In narrating an entry, ethnographers work with a number of different or­

ganizing units that build on the paragraph. Sketches and episodes, which

may be several paragraphs, create larger units of detailed scenes and inter­

actions within that day’s fieldnotes. In this way, the writer coherently se­

quences moments-those remembered interactions and specific contexts.

Though these units or segments have no explicit connections between them,

the ethnographer might write a few transitional sentences, briefly summa­

rizing what happened in the interim or explaining that he shifted his focus

to another activity or person to observe.

Sketches

In a sketch, the fieldworker, struck by a vivid sensory impression, describes

a scene primarily through detailed imagery. Much as in a photograph, se­

quencing of actions does not dominate. Rather, the writer, as a more dis­

tanced observer looking out on a scene, describes what she senses, pausing

for a moment in recounting the action to create a descriptive snapshot of a

character or a setting. As a result, sketches might be short paragraphs or a

few sentences within the overall narrative. Such static snapshots help orient

the reader to the relevant details of the contexts in which actions take place.

While the term “sketch” employs a visual metaphor, this form of organiz­

ing writing need not rely only on visual details but can also incorporate au­

ditory or kinetic details as well. For example, not appearance but the sense

of smell might be the primary criterion for recalling and conveying the mer­

its of a particular food. In describing people, settings, objects, and so forth,

the writer must evoke all those senses that recall that moment as she per­

ceived it. Often, the sense of vision dominates, however, simply because the

fieldworker observes at a distance or aims to give a brief overview of the set­

ting. It also dominates, in part, because the English language for vision is

much more detailed and developed than it is for the other senses.12 Hence,

the ethnographic writer might have to expend special effort to evoke and

write about nonvisual sensory images.

A sketch typically is a brief segment, which unifies descriptive details

about a setting, an individual, or a single incident. Because it is primarily

static, it lacks any sense of consequential action (of plot) and any full char-

7 6 AT THE DESK, CREATING SCENES ON A PAGE

acterization of people. Consider the following sketch of a Latino street mar­

ket that presents a close-up picture of one particular character’s momentary

behavior at a stall with toys:

An older Latina woman is bent over looking at the toyt s on the ground. Behind

her she holds two plastic bags of something, which she uses to balance as she

leans over. She picks up several toyts in succession from the ground, lifting

them up several inches to turn them over and around in her hand, and then

putting them down. After a minute, she straightens up and walks slowly away.

Organizing details into a sketch in this way permits the writer to give a

quick sense of the setting by presenting a close-up picture of one particular

character’s engagement with it.

Often, sketches contextualize subsequent interactions, placing them

into a larger framework of events or incidents and allow the reader to vi­

sualize more readily the setting or participants involved. On some occa­

sions, however, these entries might stand as independent units of writing.

In the following sketch, for example, an ethnographer describes the scene

in a high school during an uneventful, uncrowded lunch hour in a way that

documents how students group themselves:

Even though it was cold and windy, there were still about one hundred black

students clustered in the central quad. On the far left, one short black male

wearing a black starter jacket was bouncing a ball. Next to him, seven black

females and two black males were sitting on a bench. Further to the right

stood a concentrated group of about thirty or forty black students. I coun ted

about twenty who were wearing different kinds of starter jackets. Further up

the quad stood another group of fifteen blacks, mostly females. At the foot

of quad, on the far right, was another group of maytbe twenty black students,

about equally male and female. Some were standing, while others were sitting

on a short concrete wall against the auditorium. To the right of this group, I

noticed one male, listening to a y ellow walkman, dancing by himself. His arms

wereflung out, pulling as though he were skiing, while his feet ran in place.

This ethnographer was especially concerned with ethnic relations and

wanted to track how, when, and where students socialized and with whom.

Even when he could not hear or see exactly what the students were doing, he

depicted these groupings in an almost snapshot fashion. Although the para­

graph includes visual and kinetic details, it creates the scene as a still life

rather than as an event in which actions could be sequenced.

In general, sketches are useful for providing an overall sense of places and

NARRATING A DAY’S ENTRY: ORGANIZATIONAL STRATEGIES 7 7

people that sometimes stand as a background for other fieldnote descrip­

tions. Descriptive sketches of people standing around or of a person’s ex­

pression and posture as she looks at someone, for example, can reveal quali-

ties of social relations even when apparently nothing much is happening.

Episodes

Unlike a sketch, which depicts a “still life” in one place, an episode recounts

action and moves in time to narrate a slice ofelife. In an episode, a writer con­

structs a brief incident as a more or less unified depiction of one continuous

action or interaction. Consequently, when recalling an incident that does

not extend over a long period of time or involve many characters, ethnog­

raphers often write up that memory as a one- or two-paragraph episode.”

The following excerpt consists of a one-paragraph episode in which the

writer describes an interaction between two students during the beginning

of class time:

A black female came in. She was wearing a white puffy jacket, had glasses

and straight feathered black hair, She sat down to my right. Robert and an­

other male (both black) came in and sat down, They were eating Kentucky

Fried Chicken which they took out of little red and white boxes, Robert’s friend

kep t swiping at the black female, tryt ing to slap her, She kept telling him in an

annoyted voice to leave her alone, After a minute of this exchange, the black

teacher said to the guy, “Leave her alone, brother.” He answered Ms, Dubois

with a grin on his face, “Don’t worryt . She’s my sistah.” The girl said “Chhh,”

looking briefly at him. He had gone back to eating his chicken.

Here, the students’ and teacher’s actions are presented as a sequence, each

seeming to trigger the next; the girl responds to the boy’s swiping, and the

teacher responds to him, and so on. Thus, these actions are linked and ap­

pear as one continuous interaction, producing a unified episode.

Not every episode needs to build to a climax as the one above does. Many

fieldnote episodes minutely recount one character’s routine, everyday ac­

tions. In fact, in many entries, ethnographers find themselves writing pri­

marily about mundane activities. In the following excerpt, for example,

the ethnographer recounts how several students in an ESL class worked to­

gether to complete a group activity:

One group consisted of six people: two Korean girls, one Korean boy, two

Mexican boyts, and one Russian girl. Like all of the other groups, they arranged

7 8 AT THE DESK, CREATING SCENES ON A PAGE

their chairs in a small circle for the assigned activity. Ishmael, a Mexican boy,

held the question card in his hand and read it to the rest of the group: “List

five things that y ou can do on a date for less than $10.00 in Los Angeles.” (His

English was heav ily marked by his Mexican accent, but they could understand

him.) Placing his elbows on the desk and looking directly at the group, he said,

“Well?” He watched them for a minute or two; then he suggested that one could

go for drinks at Hard Rock Cafe. The others agreed by nodding their heads. Ish­

mael again waited for suggestions from the group. The other Mexican boy said

“going to the beach” and the Russian girl said “roller skating.” The Koreans nod ­

ded their heads, but offered no other suggestions. (I think that Ishmael waited

for others to respond, even though he seemed to know the answers.)

In describing this classroom scene, the ethnographer filled six pages with

a series of such more or less isolated episodes occurring during that hour.

Thus, she was able to present the small groups as working simultaneously

on various activities. The episodes belong together only because they are

situated in the same class during one period. Fieldworkers often write up

such concurrent actions, loosely linked by time and place, as a series of dis­

crete episodes.

Since episodes present action as progressing through time, a writer

should orient the reader to shifts in time, place, and person as the action

unfolds, particularly in longer scenes or those without obviously intercon­

nected actions. Writers sequence actions in an order (e.g., first, second,

third) and mark action shifts with transitions (e.g., now, then, next, after­

ward, the next morning). They also locate action with situational markers

(e.g., here, there, beyond, behind). In the following excerpt, a researcher

studying an outpatient psychiatric treatment facility connects actions

through transitional phrases (“as he continues talking” and transitional

words (“then,” “as”):

I sat down on the bench in the middle of the hall. And as I sat waiting for some­

thing to gain my attention, I heard the director y ell out, “Take off y our clothes

in the shower!” as he shuts the door to the shower room . . . . Remaining out­

side the door of the shower room, the director speaks with Roberta, one of the

staff members assigned to look after the clients. Then Karen approaches them

with a small, dirty Smurf that she found outside. “Look at it, how pretty, kiss

it,” she sayt s talking to the director, but he doesn’t pay an y attention to her. As

he continues talking to Roberta, he glances over and notices that I am observ­

ing them. As our eyes lock, he opens up his arm toward Karen and requests a

hug. Karen, in her usual bashful way, giggles as she responds to his hug.

IN-PROCESS ANALYTIC WRITING: ASIDES ANO COM MENTARIES 7 9

In this episode, the writer focuses on movement-sat, shuts, approaches,

glances, opens-interspersed with talk: “the director yell(s) out, ‘Take

off your clothes in the shower!”‘ In observing and reporting actions, eth­

nographers interested in social interactions view action and talk as inter­

connected features of what people “do.” They write about “talk” as part of

people’s actions.

Ethnographers often write episodic rather than more extended entries

because they cannot track a sequence of actions and learn all the outcomes

within one day. They may write an episode about an interaction simply be­

cause it bears upon a topic they are interested in. They often write without

knowing whether that fieldnote will later be important in the full analysis.

Yet, writing these episodes over time might enable the ethnographer to find

patterns of behavior and connections between peop !e’s actions through dif­

ferent fieldnotes.

Many fieldnote episodes stand on their own, barely associated with

others. Particularly in initial entries organized as narratives of the research­

er’s activities and observations for the day, writing transitional summaries

can link different episodes. A transitional summary provides a succinct

bridge between detailed episodes, enabling a reader to understand how the

ethnographer got from one event or episode to another. How the ethnogra­

pher got from the school office to the classroom with a brief personal stop

in the bathroom, for example, can simply be noted in this summary fash­

ion if there is a need to show continuity. Of course, if something interest­

ing occurred during this movement-a student stopped her to talk about a

school fight-then writing detailed notes is advisable.

IN-PROCESS ANALYTIC WRIT I N G : AS I D ES AND C O M M E NTAR I ES

As the field researcher participates in the field, she inevitably begins to

reflect on and interpret what she has experienced and observed. Writing

fieldnotes heightens and focuses these interpretive and analytic processes;

writing up the day’s observations generates new appreciation and deeper

understanding of witnessed scenes and events. In writing, a field researcher

assimilates and thereby starts to understand an experience. She makes

sense of the moment by intuitively selecting, highlighting, and ordering

details and by beginning to appreciate linkages with, or contrasts to, previ­

ously observed and written-about experiences. Furthermore, she can begin

to reflect on how she has presented and ordered events and actions in her

8 0 AT THE DESK, CREATING SCENES ON A PAGE

notes, rereading selected episodes and tales with an eye to their structur­

ing effects.

To capture these ruminations, reflections, and insights and to make them

available for further thought and analysis, field researchers pursue several

kinds of analytical writing that stand in stark contrast to the descriptive

writing we have emphasized to this point. As the result of such writings,

the researcher can bring a more probing glance to further observations and

descriptive writing and consequently become more selective and in depth in

his descriptions.

The most immediate forms of analytic writing are asides and commen­

taries, interpretive writings composed while the ethnographer is actively

composing fieldnotes.” Asides and commentaries consist of brief questions,

ideas, or reactions the researcher writes into the body of the notes as he re­

calls and puts on paper the details of a specific observation or incident. (We

will consider a third, more complex form of initial analytic writing, in-pro­

cess memos, in chapter 4.) The lines between asides and commentaries (and

in-process memos) are often blurred; we offer them as heuristic devices that

can sensitize the fieldworker to both momentary and more sustained con­

centration on analytic writing while actively producing fieldnotes.

Asides are brief, reflective bits of analytic writing that succinctly clar­

ify, explain, interpret, or raise questions about some specific happening or

process described in a fieldnote. The ethnographer dashes off asides in the

midst of descriptive writing, taking a moment to react personally or theo­

retically to something she has just recounted on paper and then immedi­

ately turns back to the work of description. These remarks may be inserted

in the midst of descriptive paragraphs and set off by parentheses. In the fol­

lowing example, the ethnographer uses a personal aside to note his uneasy

feeling that someone is watching him:

I turn around, away from the office, and face the woman with the blondish

hair who is still smiling. (! can’t shake the feeling that she’s gazing at me.) ‘Tll

see y ou Friday,” I say to her as I walk by her and out the front door.

Fieldworkers often write somewhat more elaborate asides, several phrases

in length, again triggered by some immediate piece of writing and closely

tied to the events or scenes depicted in that writing. In the fieldnote below,

the fieldworker describes a moment during her first day at a crisis drop-in

center and then reacts to that experience in a more extended aside:

IN-PROCESS ANALYTIC WRITING: ASIDES ANO COM MENTARIES 8 1

Walking up the stairs to the agency office, I no ticed that almost every step

er eaked or moaned. At the top stands an old pine coat hanger, piled high with

coats. Behind it is a bulletin board containing numerous flyt ers with informa –

tion about organizations and services of various kinds. (Thinking about the

scene as I climbed those stairs, I think that if I were an upset, distraught client,

I would most probably find it difficult to find helpful information in that dis­

organized mass.)

In providing her own “lived sense” of the agency, the student incorporates in

her description the meaning of physical space, while allowing for the possi­

bility that others might perceive it differently. Asides may also be used to ex­

p lain something that would otherwise not be apparent or to offer some sort

of personal reflection or interpretive remark on a matter just considered.

Ethnographers frequently use asides, for example, to convey their explicit

“feel” for or emotional reactions to events; putting these remarks in asides

keeps them from intruding into the descriptive account.

The ethnographer may also use brief asides to offer tentative hunches

when the meaning of an incident to members is not clear or may only be in­

ferred. In the following excerpt, the ethnographer asks questions about the

meaning and import of an incident at a food bank in which a shopper rejects

an item given to her as part of a preselected grocery cart full of food.

She had a package of frozen turkey meatballs in her hand and said that she

didn’t want the package because the con tents were expired. The meatballs had

apparently expired two dayt s prior to today, and she said that she did not like

taking expired food to her house. (Why the emphasis on “my house?” Self­

respect? Could it be that if she took the expired meatballs, she was somehow

accepting hand -me-downs? Just because she is not pay ing full price doesn’t

mean she can’t receive up-to -par food?)

Using a question in this brief aside to reflect upon the possible meaning of

the incident helps the ethnographer avoid reaching premature or unsup­

ported conclusions. The aside also marks the incident as important, remind­

ing her to look for further examples that will clarify and deepen her under­

standing of similar or contrasting examples.

A commentary is a more elaborate reflection, either on some specific event

or issue or on the day’s experiences and fieldnotes. Focused commentaries

of the first sort are placed just after the fieldnote account of the event or

issue in a separate paragraph set off with parentheses. A paragraph-long

8 2 AT THE DESK, CREATING SCENES ON A PAGE

summary commentary of the second sort should conclude each set of field­

notes, reflecting on and raising issues and questions about that day’s ob­

servations. Both types of commentaries involve a shift of attention from

events in the field to outside audiences imagined as having an interest in

something the fieldworker has observed and written up. Again, in contrast

to descriptive fieldnotes, commentaries might explore problems of access or

emotional reactions to events in the field, suggest ongoing probes into likely

connections with other events, or offer tentative interpretations. Putting a

commentary in a separate paragraph helps avoid writing up details as evi­

dence for preconceived categories or interpretations.

Focused commentaries can raise issues of what terms and events mean to

members, make initial connections between some current observation and

prior fieldnotes, and suggest points or places for further observation, as in

the following excerpt:

M called over to Richard He said, “C’m here lil’ Homey.” Richard came over

to sit closer to M. He asked Richard about something Richard said earlier (I

couldn’t completely hear it) . . . something to do with weight lifting. Richard

replied, “Oh, I could talk about it for hours . . . ” M asked Richard if there was a

place where he could lift weights on campus. Richard said there was a weight

room, but only “hoops” could use it today. M then asked Richard what “hoops”

was. Richard answered that “hoops” was basketball. (Is the word “homey,”

possibly derived from homeboy, somebody who is down or cool with another

person? It seems to me that M, who apparently didn’t know Richard, wanted

to talk to him. In order to do that, he tried to let Richard know M thought he

was a cool person? “Homeyt” appears to be applied regardless of ethnicity. . . .

Their interaction appeared to be organized around in terest in a common ac ­

tivity, weight lifting. Judging b y the size of M’s muscles, this was something

he excelled in.)

This ethnographer has been noticing the ways blacks use the terms “cool”

and “down” to refer to inclusion of nonblacks in their otherwise black

groupings. In this commentary, he reflects on other terms that also seem to

be inclusive.

Focused commentaries can also be used to create a record of the ethnog­

rapher’s own doings, experiences, and reactions during fieldwork, both in

observing-participating and in writing up. A researcher-intern in a social

service agency, after describing an incident with staff, wrote the following

commentary about this moment as a turning point in her relationship with

staff members:

IN-PROCESS ANALYTIC WRITING: ASIDES ANO COM MENTARIES 8 3

Entering the kitchen, where staff often go to socialize alone, I began to prepare

my lunch. Soon, several staff had come in, and they began to talk among one

another. I stood around awkwardly; not quite knowing what to do with myt –

self. I exchanged small talk for a while until D, the director, asked in her typi-

cally dramatic tone loud enough for everyt one to hear: “Guess where A (a staff

member who was also present) is going for her birthdayt ?” There was silence

in the room. Turning in her direction, I realized that she was speaking to me.

“Where?” I asked, somewhat surprised that she was talking to me. “To Her-

shey Park!” she exclaimed. “No wayt !” I said, and feeling embarrassed, I started

laughing. “Yeah,” D exclaimed. “She’s gonna dip her whole body in chocolate

so R �over) can eat her !” The room filled up with laughter, and I, too, could not

restrain my giggles.

(With that, the group broke up, and as I walked back to my desk, I began

to feel that for the first time, I had been an active participant in one of their

kitchen get-togethers. This experience made me believe that I was being

viewed as more than just an outsider. I have been tryt ing to figure out what it

takes to belong here, and one aspect undoubtedly is to partake in an occasional

kitchen get-together and not to appear above such practices.)

In this commentary, the researcher not only reports her increased feeling of

acceptance in the scene but also reflects on the likely importance of these

informal, sometimes ribald “get-togethers” for creating a general sense of

belonging in the organization.

In writing a summary commentary, the fieldworker takes a few moments

to mentally review the whole day’s experiences, selecting an important,

memorable, or confusing issue to raise and briefly explore. Here, ethnog­

raphers have found it useful to ask themselves questions like the following:

What did I learn today? What did I observe that was particularly interest­

ing or significant? What was confusing or uncertain? Did something hap­

pen today that was similar to or radically different from things that I have

previously observed? In the following excerpt, an ethnographer used com­

mentary at the end of his day in the field to reflect his growing understand­

ing oflargely Spanish-speaking day laborers’ interactions with employers in

their efforts to get work.

English seems to be an important resource to acquire work, but even more

interesting is the illusion of knowing English because even though Jorge does

not speak English, he goes about acting to employt ers as if he does [know En­

glish] to increase his chances for hire. Something that was also intriguing was

the employt er searching for day laborers with legal documentation. It is inter­

esting because day laborers are stigmatized as all being undocumented but

8 4 AT THE DESK, CREATING SCENES ON A PAGE

employt ers seem to know that there are man y that are documented . . . Jorge

believes that when folks are undocumented, employters threaten them with

Imm igration. Jorge seems to be at odds with this dynamic because as a person

with documentation, he is held responsible (by employt ers] for information on

o thers who may not be documented And, due to his documentation, he seems

to have a sense of entitlement (to work] due to his legal status.

The ethnographer uses this day’s commentary to build on his growing un­

derstanding of both the strategic ways that day laborers use their knowledge

of characteristics desired by employers to compete among themselves for

work and day laborers’ sense that legal status bring with it extra entitlement

to work.

Summary commentaries are also useful for comparing and contrasting

incidents that occurred on the same day or earlier in the field experience. In

the following commentary, the ethnographer compares two incidents that

occurred during the day’s observations to further understand parent-child

interactions in a public setting, in this case a grocery store:

Both of these incidents help illustrate how two very different parents choose

to deal with their children in a public setting. Both children showed “bratty”

behavior in two different wayt s: the first by illustrating his discontent in being

forced to go shopping when he would have preferred stayting home and the

second by making the need to purchase an item within the store known. In

both situations, the moms tried to ignore their children in what seemed to be

the hope that their kids would realize that they were in a public setting and

consequently stop their behavior. However, this was not the case. I believe that

just as the moms knew that they were in a location where outside forces (i.e.,

limits on the wayt s that they could exercise control of their kids within a public

store setting) influenced their ability to discipline the behavior of their chil­

dren, the children knew this as well. This is all hypothetical, but the children

also seem to know that they could continue to push their moms’ buttons be­

cause the course of action that their parents could have taken at home would

not occur in this public place. The first mom’s response of “unbelievable” to

her son is an indication that she is fully aware that her motherly duties are lim­

ited when considering the environment and the forces within it.

The ethnographer uses commentary to suggest possible patterns of parent­

child interactions in public places, taking care to avoid “overinterpreting”

and drawing conclusions too quickly based on meanings she attributes to

just two examples. The understandings gleaned from these incidents should

“WRITING” AND ” R EADING” MODES 8 5

remain suggestive of avenues for further investigation and ongoing com­

parison.

Finally, daily summary commentaries might identify an issue that came

up in the course of the current set of fieldnotes and suggest practical, meth­

odological steps for exploring that issue in future observations. Indeed, it

is often useful simply to ask: What more do I need to know to follow up on

a particular issue or event? Asking such questions helped a researcher in a

battered women’s shelter identify gaps in her understanding of how staff

viewed and accomplished their work:

The goals staff have talked about so far of “conveyt ing unconditional positive

regard” for clients and “increasing their self-esteem” seem rather vague. How

does the staff know when they have achieved unconditional positive regard? Is

it based on their interaction with the client or by their refraining from being

judgmental or critical of them during staff meetings? I will attempt to dis­

cover how they define and attempt to achieve the goal of “increasing a wom­

an’s self-esteem.” It has been made clear that this goal is not only seen to be

achieved when women leave their abusive relationships. If leaving their abu­

sive partners were the primary indicator of achiev ing raised self-esteem, the

organization would be largely unsuccessful, since most of these women go

back to their abusive relationships. Yet, while I have learned what raising self­

esteem is not, I have y et to learn what it is.

In this series of comments and questions, the fieldworker identifies two

matters that shelter staff members emphasize as goals in their relations

with clients: “conveying unconditional positive regard” and increasing

client “self-esteem.” She then considers ways she might look to understand

how these general policies/values are actually implemented and how their

success or failure is practically assessed in interactions within the shelter.

These questions and tentative answers helped direct the ethnographer’s at­

tention, focusing and guiding future observations and analysis.

REFLECT IONS : ”WRIT I N G ” AND “READ I N G ” M O D ES

To characterize fieldnotes as descriptions initially conveys the prospect of

simple, straightforward writing. But once we recognize that description in­

volves more than a one-to-one correspondence between written accounts

and what is going on, writing fieldnotes raises complex, perplexing prob­

lems. Descriptions are grounded on the observer-writer’s participation in

8 6 AT THE DESK, CREATING SCENES ON A PAGE

the setting, but no two persons participate in and experience a setting in

exactly the same way. Moreover, there is always more going on than the eth­

nographer can notice, and it is impossible to record all that can be noticed.

Description inevitably involves different theories, purposes, interests, and

points of view. Hence, fieldnotes contain descriptions that are more akin to a

series of stories portraying slices of life in vivid detail than to a comprehen­

sive, literal, or objective rendering.”

The ethnographer, however, needs to avoid getting drawn into the com­

plexities of fieldnote descriptions while actually writing fieldnotes. She

must initially work in a writing mode, putting into words and on paper what

she has seen and heard as quickly and efficiently as possible. In this text­

producing mode, the ethnographer tries to “get it down” as accurately and

completely as possible, avoiding too much self-consciousness about the

writing process itself. She stays close to the events at issue, rekindling her

excitement about these events and inscribing them before memory fades.

The writing ethnographer tries to “capture what is out there,” or more ac­

curately, to construct detailed accounts of her own observations and expe­

rience of what is “out there.” At this point, too much reflection distracts or

even paralyzes; one tries to write without editing, to produce detailed de­

scriptions without worry about analytic import and connections, and to de­

scribe what happened without too much self-conscious reflection.

Only subsequently, once a text has actually been produced, can the eth­

nographer really step back and begin to consider the complexities that per­

meate fieldnote descriptions; only with fully detailed fieldnotes can the eth­

nographer adopt a reading mode and begin to reflect on how these accounts

are products of his own, often implicit, decisions about how to participate

in and describe events. That is, only with full notes in hand does it make

sense to view these writings as texts that are truncated, partial, and perspec­

tival products of the ethnographer’s own styles of participating, orienting,

and writing. It is at this point that the ethnographer can begin to treat field­

notes as constructions and read them for the ways they create rather than

simply record reality.

One key difference between initially working in a writing mode and sub­

sequently in a reflective reading mode lies in how the ethnographer orients

to issues of “accuracy,” to “correspondence” between a written account and

what it is an account of. In the moment of writing, the ethnographer must

try to create some close correspondence between the written account and

his experiences and observations of “what happened.” The immediate task

in writing fieldnote descriptions is to create a detailed, accurate, and corn-

“WRITING” AND ” R EADING” MODES 8 7

prehensive account of what has been experienced. But once notes have been

written, this correspondence criterion loses salience. This shift occurs be­

cause “what happened” has been filtered through the person and writing

of the observer as it was written onto the page. The resulting text “fixes” a

social reality in place but does so in a way that makes it difficult to deter-

mine its relationship with realities outside that text. Readers might attempt

to do so by invoking what they know from having “been there” or from ex­

perience with a similar reality. But readers are heavily constrained by what is

on the page; they usually lack any effective means of gaining access to “what

actually happened” independently of the written account. In such a read-

ing mode, then, conscious, critical reflection on how writing choices have

helped construct specific texts and textual realities becomes both possible

and appropriate.

4

Writing Fieldnotes I I :

Mu ltip le Purposes and

Stylistic Options

Ethnographers have multiple purposes in writing fieldnotes; these goals

both shape and reflect their choices about styles of writing. So far, we have

focused on one initial purpose: to quickly and immediately “get down on

the page” the ethnographer’s first-time observations and new experiences.

But in “getting it down,” field researchers also decide how to represent a

particular scene, event, or interaction, decisions that involve choices, often

implicit, about writing strategies. They develop a range of writing styles

in order to implement a number of more complex purposes: to capture the

qualities of people and events through details they had previously not rec­

ognized; to represent in written form processes and issues that initially

they had not appreciated; to express the taken-for-granted features and

constraints of everyday life and interaction; and to create comprehensible

accounts of often disorderly or even chaotic social life. As writers, they in­

creasingly learn a greater variety of writing strategies and conventions to

facilitate these purposes.

In talking about multiple writing “purposes,” and about “choosing” writ­

ing styles and strategies, we risk overemphasizing the conscious use of writ­

ing practices. ‘ Rather, we are concerned with strategies of writing-often

referred to as writing or literary “conventions” -and with the different

effects that these conventions can produce. Though ethnographers some­

times consciously draw on certain conventions and aim for certain effects in

9 0 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

using them, at other times, they employ writing strategies almost unthink­

ingly, as a matter of reflex and writing habit. In using terms like “choices,”

“purposes,” and “goals,” we seek to increase awareness of the different ways

that social life can be represented in written texts, to enhance fieldworkers’

ability to invoke ways of writing that effectively capture the subtle processes

and complex issues they want to document. In brief, we contend that aware­

ness and understanding of writing strategies enable fieldworkers to more

easily make writing choices that realize their ethnographic purposes.

In this chapter, we explore writing styles and conventions that facili­

tate more complex purposes beyond quickly “capturing it on the page.” We

begin by examining how different stances or orientations toward research

and toward anticipated future readers also influence the writing of field­

notes. We then discuss writers’ choices about perspective by examining

how “point of view” determines whose view appears more fully represented

on the page and how time perspective (“real time” or “end point”) shapes

what is revealed. Next, we turn to the possibilities and constraints in writing

more cohesive narratives, namely, those extended narrative segments that

depict an ongoing experience or event. Finally, we close the chapter with a

consideration of in-process memos whereby the ethnographer reflects ana­

lytically about experiences and observed events.

STANCE AN D AUD I ENCE I N WR IT I NG F I ELD N OTES

Sitting down to write full fieldnotes, ethnographers make decisions: what to

write, in what order, and how to express what they have to say. While some

of these decisions are relatively straightforward, others are more implicit,

arising from the particular stance adopted in writing fieldnotes. On a fun­

damental level, a researcher’s stance in fieldwork and note writing origi­

nates in her outlook on life. Prior experience, training, and commitments influ­

ence this stance, predisposing the fieldworker to feel, think, and act toward

people in more or less patterned ways. Whether from a particular gender,

social, cultural, political, or theoretical position or orientation, the field­

worker not only interacts with and responds to people in the setting from

her own orientation but also writes her fieldnotes by seeing and framing

events accordingly. The effects of this fundamental stance appear in field­

note writing in subtle ways. These range from how she identifies with (or

distances herself from) those studied and thus writes about them sympa­

thetically (or not), to the kinds of local activities that draw her attention

and result in more detailed descriptions, and to the way she prioritizes and

STANCE AND AUDIENCE IN WRITING FIELDNOTES 9 1

frames certain topics and writes more fully about any events she sees as rele-

vant or salient (Wolfinger 2002).

By self-consciously recognizing his fundamental orientation, the field­

worker can write fieldnotes that highlight and foreground issues and in­

sights made available by that orientation. This recognition might also make

him more sensitive to the ways his orientation shapes key interactions with

others. For example, in writing up fieldnotes about a school for gays and les­

bians, one heterosexual male often wrote about the ways students pressed

him to reveal his sexual orientation and watched for his responses to their

jokes and teasing. But an openly identified gay male researcher in the same

field site became sensitive to how students “sexualized” stories about their

experiences as they constructed gay identities in everyday talk. Indeed, he

then began to ask and write about students’ talk about sexual activities, as in

the following fieldnote:

“Wait,” I said, interrupting his story. “Where was this?” “Over by Circus

Books,” Adam said. “And what was he doing?” I asked as I leaned forward smil­

ing slightly. “He was cruising,” Adam said. “What’s that?” I asked. “It’s a meet­

ing place,” answered John. “And this is at a bookstore,” I said sounding a bit

confused. “Yeah,” tht both said reassuringley y.

The more the field researcher acknowledges those factors influencing his

fundamental stance toward people in the setting, the more he can examine

and use the insights and appreciations opened up by this stance in fieldnote

writing. Furthermore, he can better guard against any overriding, uncon­

scious framing of events-for example, by avoiding evaluative wording or

by focusing on members’ views of events.

As fieldwork progresses, the researcher’s stance toward people and issues

often changes. As she learns through interactions with individuals in the

setting to look at activities, events, and issues in new ways, she might adjust

her prior views and reorient herself vis-a-vis others. Having readjusted her

stance toward people in the setting, she more frequently can write fieldnotes

in ways that not only highlight members’ views but that also reveal her on­

going resocialization. Over time, a fieldworker’s personal views and theo­

retical commitments often veer and transform; her stance in writing field­

notes shifts accordingly, particularly as she more frequently comes to see

and respond to events as members do.

Another key component determining the stance expressed in written

fieldnotes is intended or likely audience. How a field researcher writes about

9 2 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

observed events is linked to often unacknowledged assumptions about

those for whom he is writing. We first consider anticipated actual readers

and then turn to the subtle, but significant, relevance of more diffusely en­

visioned audiences.

Under most circumstances, a researcher writes fieldnotes immediately

for herself as a future reader. This absence of an actual reader allows the re­

searcher to write in relaxed and shifting styles, moving from audience to au­

dience without worrying (at that point) about consistency or coherence. In

this sense, fieldnotes should be written “loosely” and flowingly. If and when

fieldnotes are shown to another reader-usually in a more comprehensive

paper or article-the field researcher at this time can take control of this

process; she can select, focus, and edit any notes before making them avail­

able to others. As a future reader of her own fieldnotes, the researcher an­

ticipates a detailed reading in order to code and analyze the notes for a paper

or article.

In practice, however, the researcher-writer might have in mind actual

readers other than herself. Student researchers, in particular, ordinarily sub­

mit their fieldnotes to an instructor and write notes for that reader. Simi­

larly, field researchers in team projects (Douglas 1976) write notes to be read

by coworkers and colleagues. Here, field researchers might self-consciously

write with actual readers in mind, producing accounts explicitly oriented to

these others’ knowledge and concerns. One common effect of writing with

such readers in mind is to include more details of background and context

to make fieldnotes more accessible. The ethnographer should, nonetheless,

try to maintain a loose, flowing, and shifting approach without trying to

write with consistency of voice and style.’

The effects of envisioned audiences on writing fieldnotes are more subtle

and complex than those of actual readers.’ The ethnographer’s stance in

writing fieldnotes involves trying to convey something about the world

she has observed to outside audiences made up of those who are unfamiliar

with that world. In this sense, fieldnotes are ultimately intended for outsid­

ers of one sort or another. Indeed, it is in this respect that fieldnotes differ

from a personal diary. Fieldnotes are not merely the personal reactions of

the writer, intended to heighten self-awareness and self-insight; rather, they

are more fundamentally accounts framed and organized to be read-even­

tually-by some other, wider audience.

Many ethnographers envision and write for a professional audience,

forming their fieldnotes with eventual publication in mind. These sorts of

notes often need some polishing and smoothing, but the writing is intended

NARRATING CHOICES ABOUT PERSPECTIVE 9 3

to be comprehensible to other professionals who are unfamiliar with the

people and customs being written about, so there is less need for it to be

further adapted for its audience. To the extent that the researcher-writer is

self-conscious aboutewriting for an ultimate, broader audience, notes will be

richer; they will provide more background, context, and detail.

This is not to say that fieldnotes in “raw” form would be immediately

comprehensible to professional or other outside readers. Fieldnotes are an

accumulating body of writings, and the sense of later portions often de­

pends upon what has been written earlier. People or events described in ear­

lier notes, for example, need not be described in later ones. And indeed, just

who the people are in particular incidents might not be evident to outside

readers because of abbreviated names and lack of socially identifying infor­

mation.’ Only with filling in and contextualizing would such a fieldnote ac­

tually become comprehensible to someone other than the writer. Thus, ac­

cumulating fieldnote entries have an open-endedness that allows for new

information and insights and an unfinished, in-progress quality that calls

for editing later on.

In writing fieldnotes, most ethnographers shift between self and out­

side readers as envisioned future audiences. When writing in the first per­

son about one’s own direct involvement in field events, or when reflecting

on one’s emotional reactions or intuitions about next steps to take in the

field, for example, the ethnographer assumes that these accounts will only

be read by, and, hence, only need to be comprehensible to, oneself. In con­

trast, when writing up an event that was deeply “important” to those in the

setting and that is likely to be excerpted for the final ethnography, the writer

often strives for completeness and detail.

In sum, stance and envisioned audience significantly prefigure the way

a researcher composes fieldnotes, even though both take on heightened sa­

lience when the field researcher self-consciously prepares texts for wider au­

diences. Writing fieldnotes involves a series of intricate, moment-by-moment

choices in abstracting and processing experience. These choices involve not

only what to look at and perhaps jot down but also for whom. Intended and

anticipated audiences, as well as the theoretical commitments they reflect,

linger as an influential presence over every ethnographer’s shoulder.

NARRAT I N G CHO ICES ABOUT PERSPECTIVE

In using narrative strategies, an ethnographer not only draws on conven­

tions for sequencing episodes (see chapter 3), but also makes choices about

9 4 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

perspective. In our approach to ethnography, we do not ignore the presence

of the ethnographer as both the observer of, and often participant in, the

interactions occurring in the field site. Nor do we try to obscure the conse­

quential effects of that presence in fieldnotes, acknowledging the ethnogra –

pher’s presence, both explicitly as a character interacting with people in the

field site and implicitly in stylistic choices that reveal, rather than obscure,

the writer’s perspective. Our approach to ethnography, therefore, shapes the

following suggestions that we offer about different points of view (as reveal­

ing some voices and views more so than others) and about time perspective

(whether writing in “real time” or from an “end-point” orientation).

Multiple Voices and Points of View

In writing fieldnotes, an ethnographer not only remembers and envisions a

scene; he also presents that scene from a selected angle that highlights some

of its features more than others. As noted in our discussion of stance above,

this angling arises, in part, from theoretical concerns of the researcher’s

discipline; it also results from the nature of his participation in the field,

for example, from his selective positioning and from identifying with cer­

tain members’ experiences. In writing, the ethnographer thus reconstructs

memories, prompted by jottings and headnotes, which privilege certain ob­

servational perspectives and certain members’ experiences and voices over

others.

The selective tendencies of field participation and memory construc­

tion are augmented by the fact that ethnographers, like all writers recount­

ing events, must unavoidably tell their story through a particular “point of

view.” By convention, point of view refers to the writing techniques that ex­

press the narrator’s (here the ethnograp her’s) perspective on events, namely,

through whose eyes events are seen as well as through whose voices events

are described. Point of view, then, is the writing perspective (and tech­

niques) through which a story gets told, through whose view the characters,

actions, setting, and events are presented to the reader.’ Although authors

have developed varied and comp lex ways to tell a story, the most general dis­

tinctions are between first-person, third-person, and omniscient points of

view (Abrams and Harpham 2009 :144-48). Each of these points of view priv­

ileges different “voices”: First person foregrounds not only the perspective

but also the “I” voice of the narrator; third person highlights the perspective

and voices of others from the field site.’

In the following discussion, we explain and adapt the conventions of

NARRATING CHOICES ABOUT PERSPECTIVE 9 5

point of view to fit the purposes of writing fieldnotes from a participant

observer perspective. When writing fieldnotes, an ethnographerunavoidably

documents events from this perspective and, in that sense, always is writing

from a first-person orientation readily expressed through “I” statements.

However, since the ethnographer’s primary goal is to recount the activities

of others in the setting and to reveal their meanings, she also often writes

segments using the techniques of the third-person point of view. We suggest

that through an awareness of the conventions of perspective (those tech­

niques commonly linked with each point of view), the ethnographer more

readily can choose the option that expresses her purpose in any moment of

writing. We invite ethnographers to remain flexible and to maximize their

choices as they write.

F I R S T – P E R S O N P O I N T O F V I E W . Inefieldnotes,etheefirst-persone”I”

recounting the day’s entry is the ethnographer himself. A first-person mode

“limits the matter of the narrative to what the first-person author knows,

experiences, or finds out by talking with other characters” (Abrams and

Harpham 2009:274). Since this perspective most readily encourages the

writer to recount his own experiences, responses, and commentary, as well

as the actions and talk of others, we suggest that an ethnographer often

write in the first person. However, as noted above, we are not advocating

that fieldnotes resemble journals or travelogues with the implicit purposes

of personal understanding and expression of one’s own views and experi­

ences; instead, first-person fieldnotes focus on the “ethnographer as a tool”

for understanding members’ worlds.

Writing in the first person is particularly effective when the ethnogra­

pher is a member of the group she is studying. Seeing incidents through her

eyes allows the reader to see an insider’s view of actions as filtered through

her concerns as an ethnographer. In addition, the first-person point of view

allows the ethnographer to present the natural unfolding of experience as

seen from her participant’s viewpoint. The following fieldnote, written in

the first person, illustrates these qualities. In this excerpt, an observer em­

ployed in an upscale eyeglass establishment recounts an upsetting incident

of sexual harassment by one of the owners of the store:

About halfwaythrough the day; I am standing in the front section with Rich­
ard, one ofthe owners, and Al, the manager, who’s on door duty. I reach down
to get a sunglass to try on and say, “Oooo, these are great,” as I pull out the
plastic stop-sign shaped frames. Richard mutters something like “No” to tell

9 6 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

me that tht won’t be good on me. I notice that tht are Lunettes, the man­ey ey

ufacturer of VVO glasses, and am surprised that I’ve never seen these and

that Richard is so quick to judge the result. I put them on and ask Richard,

“What do y ou think?” He looks at me and sayt s, “You’ve got really great tits,

don’t y ou.” I think he has said, “You’ve got really great taste, don’t y ou,” so

I say, “Yeah, these are great,” as I look at mytself in the mirror. (I also believe

that when I don’t have my glasses on, and I can’t see, that I also cannot hear.

I have reconstructed Richard’s words as he said them, from his next clarifyt ­

ing statement and did not just put in my interpretation.) I look at Richard. He

sayt s, “Theyt ‘re really great tits.” I utter a low “Huh?” (I now go back to his first

statement in my mind, and understand that I had misheard his suggestion of

my great taste in eyeglasses. Maybe on some level, I heard him correctly the

first time but recast it as something else; denial restores equilibrium.) He con­

tinues, “Really firm and high-really firm,” gesturing at this point with his

hands like he’s feeling breasts. I am stunned and cross my arms over my chest

(I did this unconsciously, as it wasn’t until Richard’s next line that I had real­

ized I had done this gesture of protection.) He continues, “You cover y ourself

up.” He folds his arms: “Never seen y ou get shy before.” He then puffs up his

chest as if to strut ( as if to show me what I usually do, or what he expects me to

usually do). “That’s not appropriate,” I say softly.

By writing in the first person, this ethnographer not only can present what

the offender, Richard, said and what she said and did in response, but

also she can reveal how she felt and thought about her experience: “I am

stunned . . . ” In this instance of abusive remarks inserted into an otherwise

innocuous conversation, the ethnographer’s expression of her feelings of

withdrawal and self-protection reveal, more fully than any mere record of

his words ever could have, how truly distasteful and offensive his remarks

were to her. If it had been written in the third person, the fieldnote would

have lost her inner thoughts and feelings and how they changed as the inci­

dent unfolded. Nor would the fieldnotes have revealed the way the owner’s

insistence in repeating the offensive remark transforms her earlier hearing

of the comment and causes her “to cross my arms across my chest” in a “ges­

ture of protection.”

In addition, by using the first person, the fieldnote can portray both the

author’s experience as a member and her reflections as a writing ethnogra­

pher. For example, she reconstructs and presents her experience of sexual

harassment so that we see how she initially experienced it as a salesperson

talking to the store owner, mishearing him to say “You have great taste,”

a remark more appropriate to their work relationship and to presenting

glasses to customers. But we also hear her commentary on her experience,

NARRATING CHOICES ABOUT PERSPECTIVE 9 7

inserted in an aside, on why she initially misheard his offensive comment:

“Maybe on some level, I heard him correctly the first time but recast it as

something else; denial restores equilibrium.”

T H I R D – P E R S O N P O I N T O F V I E W . Althoughesuchefirst-personefield­

notes allow the researcher to express her thoughts and feelings well, the pri­

mary aim of ethnography is to describe what others are doing and saying.

Writing in the third-person point of view is particularly effective for con­

veying others’ words and actions. When using the third person, the writer

narrates as an observer of the scene, focuses fully on others, and refers to all

characters as “he,” “she,” and “they.” Sometimes known as an impersonal nar­

rator, the third-person writer “reports from the outside what can be seen but

makes no effort to get inside the minds of any characters” (Beiderwell and

Wheeler 2009:393). The techniques of third person highlight others’ activi­

ties and their concerns by attending to their interactions but without imply­

ing (or commenting on) their motivations and thoughts. We suggest that,

in addition to first person, ethnographers also write many segments of their

fieldnotes from this perspective to report what they see others doing and

saying.

When using any of the third-person variations, the writer-narrator

speaks through others in the narration, in effect, obscuring her presence as

writer by never using the first-person pronoun “I” or invoking her interpre­

tation. One novice ethnographer who had an internship with a probation

officer commented that when writing in the third person, she “was able to

focus more on what members were seeing and how they were reacting to

certain situations that would arise during the interview with clients . . . . I

can see myself take a step back and pay attention to details and words in a

different manner [than in first person]. It’s almost as if my writing becomes

more observant.” When this ethnographer writes about a probation officer

interviewing a potential probationer and her mother, she uses third person.

Ms. Brown begins the interview and tells them both that she’s putting the
seventeen-year-old girl in probation. Then she starts asking Taquesha what
her crime was. She explains that she went into a storewith two friends to pick
up some items and take them without paying. When Taquesha walked out of
the store, she was detained by store personnel, and when the other two girls
saw this, they left their items and walked out of the store without being ar­
rested. At that point, the mother starts telling Ms. Brown that one of the girls
is twenty-three years old and turns to look at her daughter, and says, “I don’t
know what she be doing hanging out with them twenty-three-year-olds.” Ms.

9 8 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

Brown asks who this person is, and Taquesha tells her it’s her friend’s cousin.

Then, Ms. Brown tells her, “Oohh, so y ou’re the onl y one who got arrested?”

Taquesha nods and smiles a little. Her mother starts sayt ing she got caught be ­

cause she is a “child of God,” and the Lord has done this in order to set her

daughter straight. Ms. Brown asks the girl in a serious tone, “Is this what y ou

want? A life of crime? Stealin?” The girl turns to look at her and sayt s ”Nooo.”

ThenMs. Brown asks what classes she took last quarter, and she sayt s she can’t

remember. Ms. Brown asks her if she’s on drugs or something because that

would be the only way she wouldn’t remember. The girl laughs.”

The ethnographer’s careful attention to the interactions of the probation

officer, the mother, and the daughter unfold clearly in this third-person

account. The writer stays focused on what others are doing and saying,

catching nuances of the back-and-forth between the characters. Uninter­

rupted by the writer’s first-person comments, the third-person point of view

creates a sense of immediacy and a flow of interactional exchanges.

F o c u s E D T H I R D – P E R s o N P o I N T o F v I E w. Field researchers

might self-consciously write in ways that convey the point of view of one

person directly involved in the scene or action. They can do so by describ­

ing an event from that person’s actual physical location, by focusing on

what the person saw, did, and said, by selecting details the person seems

to notice, and by including the person’s own words describing the event.

Such accounts are written from a focused third-person point of view. For

example, in telling about a fight between parents from the child’s point of

view, a writer might not only narrate using many of the child’s words but

also describe only those details a child might notice, such as the loud voices,

threatening movements, and the large size of those fighting. Though the re­

searcher might make inferences about thoughts and feelings, he would base

them on observable facial expressions, gestures, and talk, and describe these

from the child’s perspective.’

An ethnographer writing about a domestic violence legal aid clinic often

chose to write with a focus on the woman being interviewed by the intake

officer. In the following excerpt, she effectively uses focused third person to

reveal the distress of the woman, Graciela, struggling to tell Meredith, the

intake officer, about the most recent incident of abuse.

Graciela pauses for a moment and rubs her earlobes. She looks up at Meredith

and begins speaking: “On January 21st, 2010, Robert called me on the phone

and told me he wanted to see his son. I told him he could see him on the 21st

NARRATING CHOICES ABOUT PERSPECTIVE 9 9

but not o n the weekend . . . ” He then called m e a “dumb B” and hung u p the

phone. Meredith pauses, looks at Graciela, and sayt s, “Okay, I need y ou to be

as specific as y ou can, so that means y ou’re going to have to tell me what he

called y ou, exactly. ” Graciela smiles, laughs slightly, and sayt s that she wants

to avoid using “foul language” in front of her son because he tends to “repeat

everyt thing I say.” Meredith nods her head and sayt s, “I understand.” She takes

out a piece of green paper and pen from the desk drawer and places it on top

of the desk. “Why don’t y ou write it, that way I can know what he said-ex-

actly,” sayt s Meredith. Graciela grabs the pen and writes down, “Dumb Bitch.”

She points to the paper and sayt s, “That’s what he called me,” and lets out a

sigh while shaking her head. “Okay, go on,” sayt s Meredith. Robert called back

a second later and “insisted that I change my plans for him” in which he said

____,. Graciela picks up the pen and writes: “Fuck that.” . . . Robert then

arrived at my house that day to see our son and upon leaving said, ‘TU see y ou

in court y ou Dumb B.” She once again points to her written words . . . . Graciela

hands her son in the stroller a stuffed animal that she pulls out from her diaper

bag. She continues by sayting that she asked Robert to leave after he used foul

language, but he insisted on stayting and “kept on calling me a trick.” “I de-

cided to call the police because I wanted him to leave my house. He got scared

and left,” Graciela sayt s, as she blinks several times. She sayt s that when the po-

lice came, “they told me to get a restraining order.”

This ethnographer uses focused third person to stay centered on Graciela,

her words and gestures: her nervous smiles and laughter, her sighs, her hes­

itancy to actually repeat the foul language directed at her by her partner.

These details, underscored by her gesture of pulling out a stuffed animal

for her son, depict the woman as a distressed mother. Although Meredith is

present in the scene, her questions do not detract from the ethnographer’s

focus on Graciela’s responses during the intake interview. Using the focused

third person effectively conveys Graciela as struggling and nervous while

making a litigant’s claim.

Many ethnographers find that use of the focused third person in writ­

ing enables them to more fully sense an individual member’s outlook and to

pursue questions and issues of interest to that person. For example, while

studying traditional healing methods in an African culture, the researcher

might track the activities of a healer for a day: going with him to make his

medicines, sitting beside him as he treats his patients, and resting with him

after his duties (cf. Yoder 1982). By staying closely involved in one member’s

activities and then describing what that person pays attention to, does, and

says, the ethnographer is more likely to get a sense of his perspective. More­

over, by taking up different observational positions and participating em-

1 0 0 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

pathetically with different people, the field researcher can effectively write

from different focused third-person perspectives and document the mul­

tiple voices in the setting. In studying traditional healing, for example, the

ethnographer can easily shift position and focus, tracking the experiences

and talk of particular patients.’

0 M N I S C I E N T P O I N T O F V I E W. In taking an omniscient point of

view, the writer/narrator “knows everything that needs to be known about

the agents, actions, and events, and has privileged access to the charac­

ters’ thoughts, feelings, and motives; also the narrator is free to move at

will in time and place, to shift from character to character, and to report

(or conceal) their speech, doings, and states of consciousness” (Abrams and

Harpham 2009:272). Writing from this point of view, ethnographers use

an “objective” tone and style to report events as “realist tales” (Van Maanen

1988), a style much more prevalent in past ethnographies.

However, writing from an omniscient point of view often introduces se­

rious distortions into writing fieldnotes. For example, had Rachel Fretz, the

fieldworker studying mukanda rituals in Zambia, taken an omniscient per­

spective, she would have recounted the intense and frenzied dancing, drum­

ming, and singing of the whole village throughout the prior night. Then

she might have described the feelings of the young boys-perhaps fear

and excitement-waiting to be rushed at dawn into the camp for circum­

cision. Certainly, the masked figure dancing to the drumming would also

have drawn her attention, and she would have described his raffia costume

and the black-and-red decorations on the mask. From her unlimited per­

spective, she also might have described the circumcision taking place in the

boy’s camp out in the bush, with the fathers, brothers, and uncles attend­

ing (her descriptions of this gender-delineated, all-male place would have

had to be based on interviews). Next, she might have turned to the mothers,

other women, and children back in the village to report not only the singing

and the ritual pouring of water on the mothers’ heads but also to describe

their thoughts-whether nervousness or joy-as they waited to hear from

the camp leader that their sons had been successfully circumcised. Narrat­

ing these events from an omniscient perspective, she would have created a

realist tale with an objective tone but at the cost of obscuring how these ac­

tivities and meanings unfolded for members and how she came to under­

stand them. Of course, this ethnographer did not actually write her field­

notes in such an omniscient manner.

In sum, our interactionist and interpretive approach, along with our

NARRATING CHOICES ABOUT PERSPECTIVE 1 0 1

presence in the fieldnotes, militates against using an omniscient perspective

in writing fieldnotes. The omniscient style produces fieldnotes that merge

the ethnographer’s participatory experience with reports from others; con-

ceal the comp lex processes of uncovering the varied understandings of what

an event is about; reduce and blend multiple perspectives into accounts de­

livered in a single, all-knowing voice; and ignore the highly contingent in­

terpretations required to reconcile and/or prioritize competing versions of

the event. In fact, because this point of view positions the writer as a de­

tached observer above or outside events, it encourages her to depict charac-

ters and actions with near-divine insight into prior causes and ultimate out­

comes. For these reasons, we recommend against narrating fieldnotes from

an omniscient point of view.’

S H I F T I N G P O I N T S O F V I E W – F I R S T – A N D T H I R D – P E R S O N

vA R I A T r o N s . As emphasized previously, fieldnotes provide less a pic­

ture of the daily life and concerns of others than a picture of this life and

these concerns as seen, understood, and conveyed by the participant

observer ethnographer. As a result, the ethnographer tends to write from a

stance that acknowledges self as the lens through which one sees and that,

at the same time, stays focused on depicting others. He implements this bi­

furcated stance in practice by moving back and forth between recounting

participant experiences in the first person and observations of others in the

third person. But, in shifting between first- and third-person points of view,

the ethnographer faces an ongoing challenge in handling the tensions of this

bifurcated practice. On the one hand, he attends to and writes about routine

events that occur frequently in that setting with an eye toward what events

mean to members, often using a focused third-person point of view and fre­

quently quoting members so that their voices can be heard. On the other

hand, he cannot neglect his own involvement in observed scenes in making

the observations and in writing them up. These recurring shifts of attention

from self to others appear as substantive shifts in point of view marked by

either a frequent use of”I” or a predominance of”he,” “she,” and “they” and

then back again. While these shifts are based in participant observations,

the ethnographer- as writer-also can make choices about point of view

that highlight the details and voices they experienced in the field.10

This bifurcated approach, however, does not necessarily result in pre­

cise divisions between different points of view, namely, in discrete first­

person and third-person segments of writing; rather, the ethnographer as

writer might shift from first to third person and back again within a single

1 0 2 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

segment or episode. Writing from a predominantly third-person point of

view does not demand that the ethnographer entirely avoid first-person

pronouns or invariably absent herself from her fieldnotes. Within primar­

ily third-person fieldnotes about others, for example, the writer might

include herself as a bystander-participant who frames the scene; or as a wit­

ness throughout the scene, she might insert her own responses to the action

in first-person asides. If the writer shifts intentionally to more fully express

views from a different perspective, the writing is revelatory and clear, not a

confusing “mish-mash” of first and third person.

For example, one intern doing research in a home for recovering prosti­

tutes commented that writing in third person helped her get “a better sense

of the scene and what the dialogue meant” to the young women; however,

she could not avoid her presence in the predominately third-person writing,

as the house had only six residents, and her interactions were a significant

part of the conversations. In the following fieldnote, she begins by mention­

ing her presence with the resident women, chatting together in the garage,

but then switches entirely to focusing on them.

Silvia, Kelly, Sandra and I sit out in the garage . . . . Silvia is holding a beanie

doll and sayt s, Check this out. Silvia is wearing a blue sweater jacket with a red

tanktop underneath . . . . Her hair is a new color this week, a shade of purple.

The v -neck tank top reveals her tattoo. The name, “Mookie,” goes across her

chest with a star above it. She is shorter, Latina-looking, with large, pink lips.

She looks y ounger (than the others), in her late twenties. Kelly looks at the doll,

laughs, and sayt s, That looks just like y out! Silvia sayt s, I know; it’s m y sister.

Kelly asks her, Where’d y ou get that? Silvia tells her, Julie found it for me in the

donation . . . . They smoke their cigarettes, and Sandra asks, How was y our day,

Silvia? . . . Silvia sayt s, Okay I had to do a bunch of stuff, and I lost ten dollars.

Sandra sayt s, Oh, that sucks, rm sorryt . Kelly opens her eyes wide, raises her

eyt ebrows and sayt s, You lost ten?? Silvia nods. She mumbles quietly, I’m losin

money like it grows on trees or something. She looks down at the ground and

fiddles with the cigarette in her hand.

The fieldnotes continue with the conversation between the women, depict­

ing the women’s clothes, gestures, and small talk as they relax in the garage.

Only when the conversation turns to include her, does the ethnographer’s

presence become more obvious in the fieldnotes. For example, when the

women leave the garage and join the others back in the house, the case man­

ager asks the ethnographer for help in figuring out the financial complexi­

ties facing a resident:

NARRATING CHOICES ABOUT PERSPECTIVE 1 0 3

Jenn ifer, the case manager, walks back in the room and sayt s, Catherine, did

y ou figure out y our financial stuff ? Catherine sayt s, Yeah, kinda. Jenn ifer looks

at me and sayt s, Can y ou help us figure out some of it? I tell them, Sorry, I don’t

have much experience with that kind of stuff. Jennifer nods and heads back

into the staff office.

These third-person fieldnotes focus on reporting about others and only

bring the ethnographer into the scene as a framing at the beginning and end:

She sits in the garage and listens to the women talk; she walks back into the

house with them and answers the case manager’s question. The primary at­

tention remains on the women; her use of the third person centers more

fully on others than does the first-person perspective and portrays the ac­

tivities of members of the community more so than her own experiences.11

Sometimes an ethnographer focuses on an account as a witnessed event,

emphasizing her close-up view and involvement even though she is not an

actor in the scene. Thus, the attention stays on others, offering what ini­

tially seems to be a predominately third-person report. Yet, because she of­

fers her occasional response in an aside (such as “I was horrified,”), one has

the sense of watching the scene with her. This rhetorical strategy draws the

reader closer and convinces one that this “really happened as I saw it.” The

ethnographer might include features and occurrences that are unexpected,

that stand in contrast with what she is used to, or that generate strong emo­

tional reactions. In writing such fieldnotes, the ethnographer often inter­

jects first-person asides when she focuses on her reactions to events and

people. For example, in observing and participating in the mukanda rituals

(initiations for boys) in Zambia, Rachel Fretz often wrote fieldnotes that de­

scribed the activities of others.12 In the following excerpt, she looks out at

what others are doing and occasionally inserts “!” statements in recounting

moments of more active involvement and in describing her responses.

That afternoon we heard the women and children hollering as though a lyishi

had come and we [ano ther researcher and I) ran down [to the center of the v il­

lage) with our cameras. It was Kalulu, the rabbit mask. He is a small, lithe fig­

ure dressed in a grass skirt and grass shirt around his neck. On his arms and

legs he wears the usual fiber costume, a net-like fitted body “overall,” and his

mask is a small red and white pain ted face with two large cloth ears. He calls

out a nasalized, “Wha, wha.” It sounds like a child’s cry. He hopped around

the y ard and half-ran toward the children. Then the Headman told the women

to dance with him; so D, his daughter, called some women and children to­

gether and they turned their backs toward the Rabbit, Kalulu, and sang and

1 0 4 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

danced . . . Now and then Kalulu rather listlessly chased a woman or child. And

then all of a sudden, he used his small switch and ran right up to a girl and

sw itched her. The children ran away shrieking, and the Rabbit ran over to J’s

house. Shortly it came back.

And then it seems that the Headman called John over and gave him some

directions because after that, John went and found Kianze, the eight – y ear-old

girl who lives with N (she’s her grandchild) and grabbed her firmly by the arm

and held on and dragged her screaming over towardKalulu, the Rabbit, who

reached to catch her.

She ran scream ing in the other direction andJohn went after her again and

grabbedher and pulled her toward the Rabbit. Kianze, looking over her shoul­

der, seemed thoroughly terrified and screamed and screamed with tears run ­

n ing down her face. (I felt horrified as I watched.) This time the Rabbit swatted

her and she ran still scream ing into her house. And the mask ran after her and

entered the house. But she managed, I was told later, to hide under a bed.

Then, Kalulu ran after Jinga and he caught her and picked her up in his

arms. Jinga screamed too, but she did not seem so terrified and did not cry.

Someone saidlater that N [her grandmother] y elled at him to get her back, for

the mask had started to carry her down the path toward the mukanda camp.

The next dayt ! askedJohn why he grabbed Kianze andJinga; he said it was

because they were supposed to go to school, but that they just left home but

did not actually go into the school every day. After a while, the mask ran off

down the mukanda path, and I went home, still shocked by the mask’s treat­

ment of the two girls.

Although the ethnographer in writing these fieldnotes focuses primarily

on others-the masked dancer, the screaming girls, the grandmother-she

occasionally includes her responses to the frightened girls as “I” remarks

inserted within her description. Had she quoted the outcries of the young

girls and of the grandmother calling for someone to rescue her granddaugh­

ter, she could have augmented the sense of seeing the chase from a more

immediate, close-up position. However, since she was doing research in

the Chokwe language in a multilingual area, and these particular people

were speaking Lunda and Luvale, she could not provide direct quotes. Her

descriptions report their actions, screams, and what others speaking Ki­

chokwe told her. Her own presence and asides in the fieldnotes thus add a

sense of immediacy.

By convention, the inclusion of “I” makes this a first-person tale, as

told through the narrator’s experience of the event. But it is not the first­

person use we described above, through which we learned the ethnogra­

pher’s first-person feelings and insights as an insider participating in the

NARRATING CHOICES ABOUT PERSPECTIVE 1 0 5

exchange. Rather it is another use of first person as one who speaks as the

witness about other central characters and thus portions appear to be third

person. The writer-narrator “I” shifts between her own responses and her

close attention to others who are the central characters; as a consequence,

the narrator-as-witness becomes a persuasive presence in the fieldnotes.

The juxtaposition of voices-here the ethnographer-as-witness and the

persons-running-from-the-mask-has a rhetorical effect that convinces (cf.

Atkinson 1990:82-103 ).

In closing, we contend that the degree to which the researcher becomes

involved in people’s doings implicitly shapes the perspective from which he

can write about incidents. Choices about perspective go deeper than the use

of pronouns; how one writes creates an overall impression of the ethnog­

rapher’s understanding and appreciation for another world. For instance,

involvement can allow the ethnographer to write from a “near” perspec­

tive and to present details as seen by a member and, by quoting, to pres­

ent a member’s voice. In contrast, even when writing in the first person, a

physically or emotionally “distant” stance often results in more general­

ized descriptions presented in a reportorial and impersonal tone. Finally,

shifts in point of view also mark the nature of fieldnotes as unfolding,

in-process writing rather than polished, edited work in which a consistent

point of view aims for a certain effect. Thus, even though an ethnographer

might write particular segments from a single point of view, the fieldnotes

as a whole shift. The fieldworker moves from depicting events observed at

one position, point in time, and perspective to fieldnotes constructed from

other points of view.

“Real-Time” and “End-Point” Perspectives

In writing descriptive accounts, ethnographers face an additional choice:

whether to describe an event “in real time,” from a perspective of incom­

plete or partial knowledge, or to describe it from some end point of more

complete knowledge.

In real-time descriptions, the writer seeks to characterize events using

only what she knows moment by moment as the event unfolds; thus, the

writer tries to avoid using information that will ultimately come out but,

as of yet, is not available for describing what happened at those prior mo­

ments. By way of illustration, consider the way in which the following de­

scription of approaching a skid row mission excludes key meanings until

they are actually discovered by the writer:

1 0 6 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

The whole area around the Mission, including the alley, was dense with people,
more so than the surrounding blocks. Probably eighty percent of these people
were black; about ninety percent were male. People lay, sat, or stood all along
the aqua colored walls of the Mission . . . . The people on the left-hand side of
the door gave the impression of being in line: they all were standing at fairly
uniform distances, and the same people were standing in line throughout the
several hours I was around the Mission. When I later read the Mission’s litera­
ture, I realized that these people were likely waiting in line for the privilege
of spending the night in the Mission. The literature noted that “sleep tickets”
were given out at 12:30 pm and that the line formed early. Interesting, there
were many more people in back of the Mission in what I perceived to be the
lunch line than were in the sleep line.

This real-time account preserves the writer’s experience of seeing an assem­

blage of people and not quite knowing what they are doing. That they are “in

line” and there for a particular purpose, the ethnographer does not initially

use to characterize the scene but, rather, presents as an in-process discov­

ery; the writer makes some effort to describe the initial grounds for show­

ing these people as “in line,” for example, “uniform distance,” continuity

over time. The later discovery of the “purpose” of these activities-to get a

“sleep ticket” allowing one to spend the night in the Mission-is explicitly

described only when the ethnographer discovers it; only then, does he char­

acterize this assemblage as “the sleep line.”

In contrast, field researchers might describe events from an “end-point”

position by making full use of what they ultimately came to know and

understand about them. This procedure incorporates “facts” or understand­

ings established at some later point to describe what was going on at earlier

stages of observation and understanding. In describing a formal business

meeting in this way, for example, an observer would, from the very start of

the notes, describe participants by name and position, even though he had

only learned about these matters over the course of the meeting.

In observing new scenes, we often use what we ultimately come to know

to describe events and meanings that we had initially not understood or had

understood partially or incorrectly. Indeed, observation involves continu –

ous processes of such retrospective reinterpretation as the observer shapes

into more definitive form what at some earlier point had been hazy, ambigu –

ous, or downright confusing (Garfinkel 1967). A fieldworker observing on a

bus, for example, might note that a “crazy woman” boarded and talked to the

driver. If this woman’s “craziness” only became apparent as she talked to the

driver and other passengers, it represents an evaluation inferred later from

NARRATING CHOICES ABOUT PERSPECTIVE 1 0 7

an ongoing course of interaction: To characterize her as “crazy” from her ini-

tial appearance in the scene obscures these processes and strips the written

account of any consideration of how her disorientation became visible to the

observer or to members of the setting.

But, it might have been that her presenting appearance and initial de­

meanor made this passenger’s “craziness” evident “at a glance” to the field­

worker (and presumably to any culturally competent member of American

urban society). In this case, to characterize this person as “crazy” right from

the start raises an issue of adequate description rather than of retrospective

interpretation; “crazy” is a highly evaluative term that should be accompa­

nied by some description of whatever observable features led to such a judg­

ment in the first place. In general, descriptively effective fieldnotes enable a

reader to distinguish initial understandings from retrospective reinterpre­

tations.

In many situations, as a practical matter, retrospective reinterpretations

are useful and unavoidable. For many purposes, we are not interested either

in the initial interpretations that an observer made of people based on woe­

fully incomplete information or in just how the observer figured out who

and what these people were and what they were doing. In many cases, eth­

nographers decide that it is sufficient to characterize matters in terms of

meanings that have ultimately been established as true or accurate; track­

ing exactly how this occurred is often simply too cumbersome, time­

consuming, or of little or no relevance to understanding members’ core ac­

tivities and concerns.

Yet, there are times and occasions when the field researcher wants to pre­

serve initial understandings-even if misguided-and to document the

actual process of determining meaning. In practical terms, “reliving” the

events of the day and writing about them in real time as they unfolded can

assist the ethnographer to recall details and result in more lively and com­

plete descriptions of people and events in the setting. In terms of method­

ological self-consciousness, real-time descriptions allow ethnographers to

identify and explicate their own processes for discovering or attributing

meaning. For example, a fieldworker in a business meeting might focus on

describing just what information and cues she attends to in actually deter­

mining the identities and status of those present, writing notes in a way that

preserves the initial lack of definiteness in these matters. These descrip­

tions could serve not only as documentation of her processes of identifying

others but also suggest how ordinary participants in the meeting work out

these meanings. These descriptive procedures would then allow the reader

1 0 8 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

to share at least part of the observer-writer’s and members’ actual experi­

ence of discovering meaning. It also brings the observer-writer to the center

of the process of establishing meaning and, hence, “de-objectivizes” the

description; a description of how a “sleep line” outside a skid row mission

came to be discovered as such shows the observer-writer to be an active in­

terpreter of the social world.

Similarly, ethnographers can use real-time descriptions to highlight

members’ processes of inquiry and inference for determining “facts” and at­

tributing meaning, helping to identify subtly consequential processes that

are glossed or obscured in end-point versions. For example, real-time de­

scriptions provide useful tools for describing situations in which meanings

remain ambiguous or indeterminate for members and/or the researcher.

Consider this episode written by an ethnographer examining interactions

with a stranger on a train:

I made a mo tion, like moving my stuff from the seat next to me to allow the

man to sit down, but he just looked at me and smiled. Then he said, “How’s

it going?” I said, “Good, thanks.” He was carr yt ing a black plastic grocery bag

and asked me, “Would y ou like a pomegranate?” As he took it out of his bag to

hand it to me, he said, “I just picked them from my tree.” I said, “Sure, thanks!”

I asked, “Are y ou from here?” He said, “Yes, I am going from here to San Mar­

cos to visit a friend.” He started talking about going to see a play at the civic

center. I tried as much as I could to follow what he was say ing (I was being

bombarded by a lot of information. He talked to me like I knew the people he

was talking about.) He talked about the two who were in the play . . . . I noticed

he had missing teeth and crooked y ellow teeth . . . . He was wearing sandals and

I could see he had callous feet. He was talking about the two friends that were

in the play at the Civic Center. I asked, “How old are they?” He said, “The girl is

18 y ears old and the boy 16 y ears old.” I asked, “So y ou are going there to see the

playt ?” He said, “Yeah, I saw it y esterday. ! was very impressed with them that I

am treating them to pizza today after their Cinema.” While he was talking, he

mentioned his age in comparison to the kids, “I am 49 y ears old.” He started

telling me bus numbers, like “302,” “309” . . . , bus routes that he would often

take. He kept talking without me asking questions; I often repeated some key

words of his conversation to make sure that I was following him.

The train was approaching my station, and as I got up to move toward the

open doors of the train, the man moved to the lower level. He got off at the Civic

Center like he said, but he just sat down on the bench and put his hands on his

temples, communicating anguish and distress. (It made me think, I wonder if

he was just making that story up about going to see his friends. Later, I looked

up the San Marcos Civic Center calendar of events to see if they were having a

play that weekend, but no play was play ing. Sometimes, we don’t know how

FIELD NOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 0 9

much we can trust in a conversation. We don’t know the strangers w e interact

with until we talk to them and ask questions, but even then, it is hard to know

and judge or interpret their mean ing. Who knows- this man could have had a

mental disorder that created these scenarios for himself. I just don’t know.)

As this encounter with the man on the train unfolds, the ethnographer re­

veals aspects of his appearance and talk that alternately make his story seem

credible but then cast a slight doubt on what he says about the purpose of

his journey. By writing in real time and showing her own attempts to put the

sometimes discrepant bi ts and pieces of the man’s story together in a way that

makes sense, she recreates, from her own experience, the feeling of uncer­

tainty for the reader (This seems plausible, but should I believe him? How do

I know?). When the man gets off of the train at the appropriate stop, yet sits

down holding his head in anguish, the ethnographer remains open to varied

interpretations, continuing to recognize that the meaning of what happened

remains unclear. Rather than concluding that the man is mentally ill based on

the accumulating discrepancies and inconsistencies in his story, she takes the

opportunity in asides to raise further questions that, as her observations ac­

cumulate, could provide deepened understanding about interactions among

strangers. In general, we recommend that ethnographers avoid the temp­

tation to prematurely decide “what happened” for the sake of bringing clo­

sure. Thus, real-time descriptions can be equally important for revealing how

members, as well as ethnographers, sometimes struggle to make sense or give

meaning-does a situation or a person mean this or mean that?-to the ambi­

guity and uncertainties that are often important features of social interaction.

In summary, compact and definite, end-point descriptions are effective

ways to recount what goes on in the field much of the time. However, they

tend to ignore or gloss crucial interactional processes, thus obscuring what

might be consequential ways for working through initially contradictory,

confusing, incomplete, or uncertain meanings or assumptions. Real-time

descriptions, in contrast, document the processes through which members

arrive at what they regard as definitive understandings of meanings, facts,

or sequences of events. In so doing, these descriptions preserve the qualities

of uncertainty and indeterminacy that characterize much of social life.

FIELD N OTE TALES: WRIT ING EXTEN D ED NARRATIVE SEGM ENTS

When an ethnographer organizes her early fieldnotes into a day’s entry of

loosely interconnected episodes, the narration coheres primarily through

1 1 0 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

the writer’s perspective-as something that she saw or heard ( see chapter 3 ).

But right from the start in doing field research, the ethnographer also per­

ceives some activities as intrinsically cohesive, not only due to her interested

attention but, more so, because these interactions cohere for members. In

writing fieldnotes about such activities-many of which, like court cases

or ritual performances, extend through a session or even several days-the

ethnographer still writes vivid sketches and episodes but does so as part of

a more focused, unified representation of the flow of social life. She writes

such a segment as a cohesive sequence, creating a sustained narrative that

documents “what happened” from the beginning to the end of the activity

or event. Such extended narrative segments, sometimes called “fieldnote

tales” (Van Maanen 1988), recount sequences of interconnected episodes and

rely more explicitly on the conventions of narration.

Writing a fieldnote tale allows the ethnographer to present an event or ac­

tivity as unfolding over time and emerging through members’ interactions.

Often, ethnographers begin their day’s entry by first writing such a narrative

segment, eagerly relating an incident or event that appeared fascinating or

central to members. As only a part of the day’s fieldnotes, these narrations

easily become the most extended units of writing embedded within an entry.

Occasionally, such a fieldnote tale expands into an entire entry; rarely, a tale

might spread through several days’ entries.

In composing these fieldnote tales, the ethnographer finds (and creates)

connections, not so much by using his own experiences to shape his narra­

tive, but, rather, by constructing a narrative focused on moments that mark

the activities in the lives of others. Of course, narratives do not tell them­

selves; inevitably, the ethnographer-as-narrator constructs these tales and

their coherence, even when they depict events in the lives of others. Ethnog­

raphers can identify and create such narrative coherence in two different,

though related, ways. First, they can build extended narratives directly

around sequences of interaction as members in the field site orient to the

actions. For example, in many legal and social service settings, “the case”

stands as one such “natural” unit; interactions in court hearings, intake in­

terviews, and probation supervising are all organized around the processing

of targeted individuals. Similarly, in school settings, “the class period”

stands as a unit oriented to by teachers and students and demarcates other

nonclassroom units, such as “nutrition” breaks, lunch, all-school meet­

ings, and so on. Second, ethnographers can construct coherent sequences

by selectively focusing on a series of events involving the same characters or

FIELD NOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 1 1

similar activities over time without directly invoking how members orga-

nize or refer to these matters. For instance, ethnographers might organize

narratives around the “more interesting” portions ofe”the workday,” show-

ing how members’ actions progress, develop over time, and sometimes seem

to lead to “something happening.” But the ethnographer does not abandon

all concern for the “natural units” of members. Though he selects and in­

terconnects the activities he chooses to narrate, he does so with an aware-

ness of the broader scope of member-recognized categories. For instance,

he might recount certain students’ actions as leading to some conflict; or he

might tell about the workers’ recurring breaks during a day.

In a basic sense, coherent narratives demarcate explicit “beginnings” and

“endings”: a “case” begins when the court clerk calls the case and the relevant

players take their respective positions in the courtroom, and it ends when

they leave those positions; a class period begins and ends with the sounding

of a bell or buzzer. These beginnings and endings are relatively clear-cut if

the narrative segment directly represents a member-used unit, such as the

“case” or “period.” Beginnings and endings tend to be more variable when

the ethnographer selectively tracks a thematic thread and more actively

creates narrative coherence, as in choosing when to begin her account of the

member’s work or workday. But even in delineating member units, narra­

tive “beginnings” and “endings” are never absolute. From the perspective of

the defendant, for example, the “beginning” of his case might be the infor­

mal consultation with his public defender in the hallway minutes before his

hearing; the “ending” might be a debriefing with his attorney, setting up a

probation appointment, or paying a fine after the court’s decision. Thus, the

beginnings and endings that mark extended narratives are heuristic devices,

allowing the ethnographer to organize and unify sequences of interactions

within her now book-ended tale. Indeed, through exploring what occurs be­

fore this beginning and after the chosen ending, the ethnographer can find

useful strategies for expanding and deepening her fieldnote tales.

As a result of these two narrative strategies-using a delineated member­

unit or following a thematic thread to create the narrative-fieldnote tales

range from more cohesively to loosely integrated narrative segments within

a day’s entry. Inevitably, most fieldnote tales are loosely structured; the

writer reports only what he saw and as much as he remembers. For instance,

having selectively tracked certain features of the workday, the ethnographer

might narrate a series of episodes that highlight several characters or that

concentrate on similar activities. He constructs them as an episodic tale be-

1 1 2 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

cause he infers the actions to be loosely interconnected. He writes one epi­

sode after another, including all actions he observed and remembers, even

though he might not see how they fit in while writing about them. He makes

what connections he can at the moment, guided by an intuitive sense for

what belongs in this tale, for “what goes with what.” Often, the import of

an “extraneous” detail or episode becomes clear only later when rereading

the tale.

At other times, ethnographers tend to write fieldnote tales as more

tightly structured narratives-for very good ethnographic reasons. Com­

mitted to members’ perceptions of events, the ethnographer writes about

the links and sequences of events that members enact or present as a uni­

fied series of actions: for example, as activities that have more or less clear­

cut beginnings, or progressions in which one action causes the next and

leads to consequential endings. As noted, many criminal court hearings

in American society are structured in these ways, allowing a researcher to

write cohesive tales about them. Similarly, the researcher might hear people

telling accounts to each other about their day’s experiences, talking about

past incidents in response to the researcher’s queries, or recounting myths

and legends learned from their elders.

In writing up such cohesive narratives, the ethnographer appropriately

writes fieldnotes with a unified narrative structure in which one action leads

to the next and builds to an outcome. Clearly, writing these fieldnote tales

or extended narrative segments differs from composing a dramatic narra­

tive through which the narrator intends to make a point. Well-crafted sto­

ries not only narrate actions so that a reader can follow them, but they also

build suspense into the unfolding action.” Such plot-driven narratives

make “something happen.” Characters act in ways that have consequences

and that lead to an instructive, often dramatic outcome, which invites read­

ers to infer a thematic idea. But most everyday incidents and events do not

happen like dramatic narratives in which one action neatly causes the next

and results in clear-cut consequences; instead, much of life unfolds rather

aimlessly. Making all experiences fit the formal demands of a plotted tale

falsifies them. Therefore, the cautious ethnographer- wary of imposing a

suspenseful narrative structure on all events-avoids overdetermining the

connections between actions and their movement toward an outcome.

Depicting life in a cohesive narrative form is highly interpretive writing.

Yet, when telling about experiences and observations, narrating conven­

tions offer very effective ways-perhaps the best-of showing interactions

FIELDNOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 1 3

as they unfold and as they become the context for the next interactions,

thus allowing one to track how members’ meanings emerge through inter­

actions. We suggest that ethnographers narrate when they track events

and incidents unfolding through member interactions and arching over a

period of time. But recognizing that narrating is highly interpretive (like

other forms of coherent writing), we offer these suggestions: Ethnogra-

phers should avoid superimposing their own sense of narrative structure

and movement on others’ words and actions; when writing up stories that

a community member tells about local events, the ethnographer should

stick closely to the teller’s sequencing and report carefully the connections

the teller makes between actions. In addition, ethnographers should resist

crafting events into complex, dramatic sequences or into better-sounding,

more convincing tales: They should not revise or rearrange actions to make

them lead (inevitably) to a particular ending or a climactic outcome; and

they should not build suspense into everyday events that lack this quality.

Instead, ethnographers should recount interactions as they unfolded, tell-

ing the event as they saw it happen. When narrating, they should mute any

“great-storyteller” impulse to create dramatic, suspenseful, highly crafted

stories. As a consequence, fieldnote tales tend to be episodic, a string of

action chunks put down on the page one after another, a sequence of often

loosely interconnected episodes that reveal interactions unfolding and whose

meanings might emerge through the telling.

In the following pages, we present two fieldnote tales as extended narra­

tive segments. Both tales present a series of episodes as the researchers saw

and remembered them. Though both tales present activities as they un­

folded, they exemplify the two different tendencies in narrating we have

discussed in this section: tracking the activities of the same characters and

tracking a member incident. In telling the first tale, the ethnographer re­

counts the activities of a policeman and policewoman over a period of time,

only loosely interconnecting their actions. This episodic tale coheres only

because the writer has an interest in the activities of the two officers; that

is, the episodes hang together by a thematic thread. In contrast, in telling

the second tale, the ethnographer tracks an incident driven by one charac­

ter’s concern, namely, a school dean seeking to locate and discipline a stu­

dent. The incident unfolds as a member case about how the dean handles

the student who broke school rules. Thus, this tale achieves a tighter narra­

tive structure by linking the series of episodes about the dean and student in

which one action leads to another and, ultimately, to some sort of resolution.

1 1 4 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

Fieldnote Tale One: Activities of Police Officers on a Night Patrol

In this first tale, a student ethnographer writes about events he observed

while riding one night on patrol with two police officers, Sam and Alisha.

He recounts a series of consecutive, but otherwise fairly discrete, episodes.

Although these episodes all involve police activities, they are only loosely

related to one another and contain several possible “somethings that hap­

pened.” To discuss these episodes, we label them a through e.

(a) As we were driving, Alisha was telling Sam about women officers in another

department. “I can’t believe what some of the women and the women train ­

ees have done, and I hate it cause it’s alwayt s the women that do the stupidest

things. And that’s what gives a bad name to the women officers. So-”

“You know what the problem is, don’t y a?” Sam sayt s. “Women think on the

wrong side of the brain.”

“What?”
“They think out of the wrong side of their brain.”

“Or is it because we don’t have a penis to think from ?” Alisha burst out

laughing.

”NOOO!”

“Is that what y ou think, Sam?”

”No. I’ll probably tell my wife that. She’ll get a kick out of it.” We pulled

dotwn an alley and passed a Hispanic guy about twenty. “That guy was stealing

those tires that were down here.”

“The kid’s bike ones?”

“Yeah.”

“Mayt be.”

”Um, sure. They were back there and they’re not there no more.”

“I don’t know.”

“They were there last night, pieces to a bicyt cle.”

“Oh. Should we go get ’em?”

”No, they’ve been there forever.”

(b)We pulled out of the alley and were waiting to make a right-hand turn. “I’m

gonna stop that.” I looked up and there was a white jeep without its lights on.

We zoomed ahead and got behind the car. The car got in the turning lane as did

we. After the light changed, and we were proceeding through the intersection,

Sam flipped on the lights. The jeep pulled into a gas station . . . . Sam walked up

to the car and Alisha walked up and flashed her flashlight in the windows. She

walked back and stood next to me. The people in the gas station all watched us.

The girl (Caucasian) got out of her car, walked to the back and looked at her tail­

lights. Sam spoke to her and then walked back to the car. We got in and Sam said

that her headlights were on but not her taillights. He let her off with a warning.

FIELDNOTE TALES : WRITING EXTENDED NARRATIVE SEG MENTS 1 1 5

(c) We decided to go to 7-11 to get coffee. We walked in and the lady clerk knew

Sam and Alisha. She gave them these big cups and Sam went and filled them

with coffee. I walked over and didn’t see any of the cups like they had so Ijust

grabbed the largest coffee cup they had and filled mine up. Alisha was look­

ing down the aisle with all the medicines. I told her she should get Tums for

her stomach. Sam came over and made some comment. Alisha replied that she

had a tough stomach, and she didn’t need anytthing. Sam got a Mounds candy

bar. We each paid and then went back to the car and started driving around

again. As we were driving, Sam rolled down his window and pretended to

throw his candy wrapper out the window. “You didn’t?” Alisha asked. With a

big sm ile on his face, Sam said, “no,” and showed her the wrapper. Alisha went

on to explain that she had a real thing for not littering, especially when they

were working. “I think we need to be examples. What does it look like ifsome­

body sees a candy wrapper fly out the window of a cop car?”

(d) As we were drivingtthrough a residential area we heard, “Crack! Crack!” ! imme­

diately thought, fireworks? In retrospect that seems like such a dumb thought,

but having never heard gunshots except at a range, I guess I’m not used to as­

suming something is gunshots. Sam said something about a car I hadn’t seen

and it having only one taillight. He floored the car, the engine raced and we flew

down the street. Alisha threw her coffee out the window and both she and Sam

pulled their guns out. “Get readyt to duck ifI tell yt ou” she told me. She then called

in that we would be out in the area on possible gunshots. “That fucker split.”

We flew down the street. At one point, we came up on a car coming toward us,

and we met the car as it was driving through a narrow spot with cars parked on

each side of the road Sam lockedup the brakes, the tires squealed and somehow

we made it through. Sam floored it once again and, once again, we were fly ing

down the street. We hit a bump and I flew out of m y seat. I heard the things in

the trunk bangon the top of the trunk. “I want to find that car Alisha!”

“Did yt ou see the people in it?”

“No. They werejust hauling ass and it’s go t a fuckin’ taillighttthat’s out and

I don’t even know what kind of car it is.” We drove aroundfor a while and then

gave up the search. “Damn. I want a felon y tonight. We have to find a felon y

ton ight, Alisha. I wan t to po int m y gun at someone. Where are all the felons?

That was a prett y close call there.”

“Yeah. But I trust yt our driv ing Sam. I had to throw m y coffee out though.

Mayt be we should go see if it’s still there.” [Sam teases Alisha for hav ing to

throw her coffee out the window.]

“How was I supposed to get m y gun out and hold m y coffee?”

“I did it and I was driving.”

“That’s because Sam, yt ou’re such a stud.”

“I kep t mine.” I said jokingly and they laughed.

“So yt ou’re talking to me about not littering and yt ou go and throw yt our cof­

fee cup out the window.”

1 1 6 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

“Correct me if I’m wrong, I did realize my mistake afterward, and I re-

quested that y ou go back so I could retrieve my coffee.”

”No y ou said, ‘Go back and get my COFFEE!’ is what y ou said.” We all laugh.

“But the coffee had to be in a cup in order for me to get it.”

“Would y ou do some police work and run this plate?” (It was a little sur­

prising how fast the atmosphere had transformed from total intensity to care­

free joking in minutes.)

(e) Sam began to follow an old beat up American car. He sped up and told Ali­

sha to call it in for wants and warrants. As he pulled in closer, I saw that the

registration said 1991 [it’s now January 1993]. “Come on. Come back Code 36

Charles.” Sam said, hoping the plate would come back with felony wants on it.

The plate came back all clear, expired reg. The car made a left off of the main

street, and as we turned to follow, Sam flipped on the lights. The driver was a

black male. Alisha shined her flashlight in the back seat and Sam walked up to

the driver’s window. The driver handed Sam his license and registration. Sam

spoke with the man for a minute and then walked back to the car. As he got in

he said, “That’s a responsible father. I’m not going to write up a responsible

father. He had his kids’ illlIIlunization records in his glove box. That’s not our

crack dealer.”

“Just cause someone’s a father doesn’t mean he doesn’t deal.”

“That’s not what I meant. Fathers can be drug dealers, but responsible fa­

thers aren’t drug dealers.”

In this fieldnote tale, two patrol officers drive around and react to events ob­

served outside the car and to topics raised in talk within the car. The epi­

sodes reveal their now-teasing, now-supportive work relationship. The tale

also conveys the tenor of routine police patrol work-ongoing ordinary talk,

endless driving, occasional breaks-punctuated by moments of excitement

during a chase that, in turn, dissipates as the officers slip back into normal

work activities. Clearly, the quick shifts interest the writer who comments

in an aside how suddenly the officers turn from tense excitement to infor­

mal joking.

These actions clearly provide the material for a narrative or perhaps more

accurately several possible narratives. One tale might be of a night’s work for

two patrol officers; another might be about the ethnographer riding along

with two officers, his efforts to figure out what they do and why, and his

hopes to gain some acceptance from them. But it is not at all clear that these

were narratives the ethnographer intended to tell at the moment of writing.

Rather, his concerns were to write up “what happened” as he remembered it.

He does so by constructing a series of episodes.

Not all of these episodes are closely connected. Obviously the writer

FIELD NOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 1 7

links some actions in one episode to actions in subsequent episodes: For ex-

amp le, the coffees purchased at the 7-11 store (in episode c) play a key role in

the subsequent chase episode (d). But no explicit connections are apparent

between other episodes. Even though the police stop two cars, there are no

indications that the second car-stop was in any way connected to the first,

although a reader might well be able to suggest connections (for instance,

that the black father in the second stop had to be let off with a warning,

since the white woman in the first stop also had been simply warned).

In writing this tale, the ethnographer advances the narrative through

time by grouping actions into discrete episodes; in fact he has no need to

use an explicit transition term (“then,” “immediately,” “next”) to mark the

shift into a new episode. He also avoids using causal transitions such as “be­

cause” or “consequently” or “despite” to forward the action and more clearly

establish links building to an outcome. Such interpretive transitions overly

determine the reasons for actions; this fieldworker, for example, did not

know why each person acted the way he or she did. To avoid such interpreta­

tion, he simply juxtaposed related actions to show how the interaction de­

veloped. In general, transitions should only orient a reader in time, place,

and sequence, rather than imply causal connections between actions lead­

ing irrevocably to an outcome, especially when writing a loosely structured,

episodic fieldnote tale.

Fie!dnote Tale Two:A High School Dean Finding and Disciplining a Student

Ethnographers also write tighter, more cohesive narratives. In such field­

note tales, episodes are clearly connected, and the account builds to an end­

ing or outcome. Consider the following tale in which the fieldworker tracks

a single incident handled by the high school dean, Mr. Jones. The ethnogra­

pher composed this fieldnote as a sequence of episodes, which for purposes

of discussion, we label as a through i:

(a) Back in his office, Mr. Jones starts going through some of the paperwork on his

desk. One whole pile is set aside for those students caught smoking. According

to Mr. Jones, smoking is a major violation at the school. “The first time y ou’re

caught, y ou get written up, and y ou get a record The second time-it’s state

policy now- y ou get suspended.” I expressed my astonishment. Mr. Jones also

noted with a sigh that “all the kids caught smoking are absent today.”

(b) As Mr. Jones went through his files, he talked about “tagging” as another in­

dicator of delinquency. I was unfamiliar with the term so I asked him what it

means. He explained that “tagging” is doing graffiti . . . . “Most of the time if

1 1 8 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

we catch y ou, y ou go to jail. That’s if it’s on the scale that we can charge y ou for

it, of course. For the second time, they either get transferred to another school

or they have to do fifteen hours service for the school. Usually, what we have

them do is scrape dotwn all the walls” [that they painted with graffiti]. I asked

if many students get transferred to other schools. He replied that they do and

that “We can send them anytwhere in the district. The only limit is transporta­

tion. We send a lot of the kids out for gang involvement. Most of them go over

to Southside. But, then again, we receive a lot of the same t y pe of students

from uptown, too.” I asked him, “So a lot of the problems are just being shifted

back and forth between schools?” He replied, “Well, the idea is that once a stu­

dent is in a new environment, he might be more inclined to change. So if we

can’t seem to do any thing for him here, we ship him off somewhere else where

he might be away from some of his bad influences.”

(c) But, flipping through his files, he finds one that he was looking for and stops.

“Here’s one right here. Yep, second time caught smoking. That means sus­

pended.” He turns to me and sayt s with a confidential air, “You know, it can

really ruin a student’s future to get suspended, because it can lead to not being

admitted elsewhere. We try to let them know it’s serious.” The student’s name

is Sokoloff (or something very similar and distinctly Russian-sounding). He

looks at the schedules to see where Sokoloff is during second period, and we

head up there.

(d) Walking into the room where Sokoloff was supposed to be, I see all the kids

looking around at each other seriously. Mr. Jones asks the teacher, a middle­

aged white man, if he knows if Sokoloff is here. The teacher had to ask the

class if there was anyone there by that name. Many of the students look over

to a short, white male with long hair and a heav y metal T-shirt. He stood up

and acknowledged his name. Mr. Jones looks at him sternly and sayt s, “Get y our

bags, y ou’ll be needing ’em.” We walk out of the room. (I was actually only in

the doorway, tryt ing to remain as inconspicuous as possible.)

(e) The kid has a Russian accent. He seems panicked once we are in the hallway.

He is walking side by side with Mr. Jones and looking up at him. In a plead­

ing voice, he asks him, “What did I do?” Mr. Jones responds, “You got caught

smoking for the second time. That means we have to suspend y ou.” The kid

lets out an exasperated sigh of disbelief and whines, “But that was last semes­

ter. I don’t even smoke [now]. Please do me a favor.” Mr. Jones goes into ex­

plain ing the state policy and tells him there’s nothing he can do but suspend

him. The kid starts talking about a Ms. Loges who ” . . . told me it [the rule]

was going to change this semester. You can ask Julio [a classmate].” Mr. Jones

seems to be getting frustrated and sayt s, “I have enough trouble. Look! fm ac ­

tivating school policy.” With this, we walked into the attendance office.

(J) (A little uncertain about how I should position mytself to be unobtrusive, I

sit down at the desk opposite Mr. Jones’s and start acting like fm looking at

some of the papers on his desk. The kid is starting to take notice of me now

FIELD NOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 1 9

and keeps looking at m y notebook.) He keeps on pleading with Mr. Jones to do

him a favor. Mr. Jones inquires, “Don’t y ou read what smoking does to y ou?”

He gets on the phone and tells him, “fm calling y our mother. Does she speak

English?” The kid replies affirmatively. As he talks to a receptionist where

the mother works, he retains his authoritarian tone in in troducing himself:

“This is Mr. Jones, Dean of Discipline atthe High School. Is Mrs. S. there?” The

mother is not at work y et.

(g) The kid pleads a little more calmly, “Do me a favor.” Mr. Jones replies authori­

tatively, but with less vigor, “I’m not going to do y ou a favor. Not since I don’t

know what Ms. Loges said.” The kid continues to plead, while Mr. Jones stayt s

silent for awhile. The kid tells him, “My friend, Igor, got suspended on the

third time.” Finally, Mr. Jones sayt s, “Well, it is a new policy this y ear, so I sup­

pose Ms. Loges could have gotten some of her facts turned around.”

(h) As he sayt s this, a short, middle-aged Asian woman walks into the room and

seems amused by what is going on. (She sees me sitting at the desk and im­

mediately I get the impression that it is hers. I stand up quickly, looking back

down at it and then back up at her.) She seems to know exactly what is going

on with the student. She turns to him and starts sayt ing, “You’ve been smok­

ing, hah? Well, don’t y ou know how bad that is for y ou?” She asks him, “Do

y our parents smoke?” He sayt s, “Yes, and my cousins. My whole family. ” (He

seems noticeably relieved and more than willing to talk about the acknowl­

edged evils of smoking.) He sayt s, “I have been tryt ing to stop, and I have been

doing pretty good. But it’s hard, y ou know?” The Asian woman sayt s, “Ah, y ou

just have to put y our mind to it. I used to smoke.” Mr. Jones adds, “Me too. I

used to smoke.” He nods his head knowingly. In a softer voice, he sayt s to her, “I

told him I wouldn’t suspend him this time because he got some wrong infor­

mation. But next time, that’s it.”

(i) Then, the Dean dismisses him with a slight wave of his hand. The kid leaves

the office.

In writing this tale, the ethnographer interconnected the separate epi­

sodes-the talk and doings-to show actions as unfolding and developing

in a chronological order. The tale moves from an opening that initiates the

action (dean examines pile of smoking infractions), through a middle that

advances actions as they develop (finding a delinquent student, threatening

him with punishment) and climaxes in a turning point involving a change

in action (offering student another chance), to an end that indicates an out­

come or brings the actions to a resting point (student leaving).

But even though this tale, unlike the previous one, moves to a specific

ending, the writer does not foreshadow this outcome by building it into his

writing. In the last episodes (heand i), we learn only that the male dean and

1 2 0 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

the female administrator work together and that she discusses the smok­

ing habit in greater detail with the student. She might have influenced the

dean to change his mind simply through her presence since he changes after

she enters. But, we never get a clear sense of why the dean relents or appears

to relent: He might, after all, have been intending all along to simply scare

the youth rather than to actually suspend him. The ending merely writes a

closing to the fieldnote tale and is almost anticlimactic: The student simply

exits the scene. But a more definitive ending that makes a point (about dis­

cipline or the dean’s and student’s actions) would have distorted the inci­

dent, attributing import that those involved did not or hypothesizing conse­

quences that might or might not occur. Remaining true to his observations,

the writer squelched any inclination to craft a more emphatic ending.

Fie!dnote Tales as Temporary and Conditional Narrations

Composing these tales often highlights a fundamental tension felt by many

ethnographers as they write fieldnotes. The researcher wants to write the ac­

tions as she perceived them in the moment of observation and to include as

many details as possible. However, writing is a way of seeing, of increasing

understanding, and, ultimately, of creating scenes. Indeed, writing on a page

is a process of ordering; the writer, perforce, selects this and not that, puts

details in this order and not that one, and creates a pattern out of otherwise

fragmented or haphazard details.

Narrating is a particularly structured way of seeing and ordering life and,

consequently, can heighten the strain between trying to write “everything”

and creating an intelligible slice of life on the page. The more unified and

climactic the narrative he envisions writing, the more compelled the eth­

nographer feels to interconnect actions and to exclude any details that the

building story line renders peripheral or irrelevant. For example, in the story

about the dean disciplining the student, only episode b about graffiti does

not bear directly on the story line about the smoking infraction. Had the

ethnographer written down other details more extraneous to this story line,

the tale would have been more episodic and less driven by an internal consis­

tency. The tale might have included, for example, extraneous dialogue with

a secretary who remarked after she got off the phone, “Your wife called to

say you forgot your lunch,” or incidental actions such as a student waiting

at the office door holding a balloon in her hand. However, he did not include

such irrelevant details; his tale has few gaps.

FIELDNOTE TALES: WRITING EXTENDED NARRATIVE SEGMENTS 1 2 1

In telling a fieldnote tale, the ethnographer must juggle these contra­

dictory impulses: to include even peripheral actions and to create an or­

dered progression telling the “something that happened.” If she truly writes

“everything,” she likely will create mumbo jumbo on the page; but if she

overdetermines the connections in her story, she might close her mind to

other possible interpretations. Faced with this dilemma, we suggest that

the ethnographer aim to write a more loosely structured fieldnote tale. Such

a tale tends to be episodic: it describes seemingly extraneous actions that

happen during the incident recounted; it might have gaps between episodes

with no apparent connections leading from one set of actions to the next; or

it often begins in the midst of action and closes without necessarily arriving

at any consequences or resolution.

Such a fieldnote tale reflects the ethnographer’s perceived experience at

the moment of writing. It tells the story as he understands it that day. But

every fieldnote tale is embedded not only within the day’s entry but also

within the context of ongoing fieldwork and note-taking. The researcher re­

turns to the field the next day to further explore his hunches about the pre­

vious day’s events. He sees a character in various situations over time and

deepens his understanding of that person’s relationships and patterns of

action. Thus, as writing continues and fieldnotes accumulate, the ethnog­

rapher might begin to see earlier tales differently than when he wrote them.

He might reexamine the implicit connections, the gaps he did not under­

stand, and the endings he inferred, and, consequently, he asks himself ques­

tions that stimulate a closer look when he returns to the field.

The cohesion of fieldnote tales, then, is temporary and conditional: Eth­

nographers’ understandings of recounted events often change as fieldwork

continues. In the light of further observation of related activities and reap­

pearing characters, the ethnographer might reassess connections and dis­

junctions between episodes in a fieldnote tale. After observing the dean

many times, for example, the writer of this tale might come to see the dean’s

talk about graffiti as an essential unit in what, after all, seems to be a rather

cohesive story: the dean talks about graffiti as a serious infraction in order

to highlight the minor nature of smoking violations. He would then under­

stand the tale as following this common pattern: an authority threatens

punishment for infraction; the student exhibits properly deferential behav­

ior, offers an excuse, and promises to do better; the authority relents and lets

the student off with a warning. In this version of the story, the student will

not be suspended as long as he is cooperative.

1 2 2 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

In reviewing his tale, the ethnographer not only should reflect on the

implicit connections he made but also reconsider the gaps between (and

within) episodes. The apparent gap in the dean’s story-between the sus­

pension threat and the remission- might have various interpretations. The

ethnographer, for example, could infer any one of the following: (a) that the

dean lets all smoking students off the hook if they are deferential; (b) that

the dean generally defers to the opinions of the female, Asian administrator;

or (c) that the Asian administrator intervenes often for foreign students. To

locate grounds for choosing between these possibilities, the ethnographer

would further observe the dean as he disciplined students.

Finally, continuing fieldwork and note writing might lead to revised un­

derstandings about the ending of a tale, for there is an element of arbitrari­

ness in both the beginnings and endings of stories. The writer begins the

tale at the point she began observing an event, key characters, or an inter­

esting situation. She ends her story either when that incident concludes

(the dean dismisses the student) or when she shifts her attention to other

characters, activities, or situations. Initially, the writer’s experience and at­

tention creates the parameters of the fieldnote tale. But as she rereads a tale

and thinks about it, she might realize that this tale is inextricably linked to

others involving the same characters. The specific endings are mere resting

points. For example, although this one police patrol tale ends, Sam and Ali­

sha continued their patrolling for several more hours that evening and dur­

ing other subsequent observations; and, the story continues through many

more pages.” In this respect, fieldnote tales have temporary endings be­

cause the story about people’s lives continues the next day and throughout

the fieldnotes.

In sum, ethnographers write fieldnote tales that reflect daily experience,

rather than crafted, artful, suspense-driven narratives. They draw on narrat­

ing conventions that order actions so that a reader can visualize them and

that, nevertheless, remain true to their immediate sense of the incident. But

the understanding that a researcher has of any one event often fluctuates

and develops as he continues to write and reread his notes. By considering

alternate interpretations of a tale in the light of his ongoing research, the

ethnographer opens up the tale to more incisive questions. Therefore, eth­

nographers commit themselves only tentatively to the version they write

today, since the “something that happened” might well change. Thus, each

narrative links to, and comments on, other episodes and tales within a set of

fieldnotes. In that sense, each tale-as one version among many-remains

open-ended.

ANALYTIC WRITING: IN-PROCESS MEMOS 1 2 3

ANALYTIC WRITI N G : I N – P ROCESS M EMOS

As noted in chapter 3, while writing detailed, descriptive fieldnotes, eth­

nographers simultaneously begin to pen brief, analytically focused writ­

ings-asides and commentaries-to identify and explore initial theoretical

directions and possibilities. But in addition to creating these analytic com­

ments and leads in the midst of composing a set of fieldnotes, fieldworkers

should also devote time and effort to more systematically develop analytic

themes from their data. Ethnographic fieldworkers characteristically seek

to collect and analyze data simultaneously, allowing analytic concerns gen­

erated by initial observation and interviews to guide and focus the collec­

tion of new data (Charmaz 2001).” Developing potential analyses requires

writing: The ethnographer turns from mentally noting theoretical insights

and connections to putting these ideas into written form. When insights are

simply thought or communicated orally, rather than being put on paper,

they remain loose and fluid. As Becker insists, “First one thing, then an­

other, comes into your head. By the time you have thought the fourth thing,

the first one is gone” (2007:55). In contrast, “a thought written down . . . is

stubborn, doesn’t change its shape, can be compared with other thoughts

that come after it” (2007:56). Thus written-down analyses acquire structure,

depth, and nuance.

Writing in-process memos allows the fieldworker to develop these ana­

lytic leads and insights early on in the fieldwork process. In comparison

with asides and commentaries, in-process memos require a more extended

time-out from actively composing fieldnotes in order to do more sustained

analytic writing; briefly stepping back from observed events and field rou­

tines, the fieldworker shifts her attention to outside audiences, beginning to

clearly envision such future audiences in identifying, formulating, and elab­

orating the theoretical import or implications of such events and routines.

In-process memos are not intended to produce a final, systematic anal­

ysis but, rather, to provide insight, direction, and guidance for the ongoing

fieldwork.” Careful thought and preliminary, tentative analyses can suggest

finer-grained aspects of interactions to focus on, new scenes and topics to

be investigated, additional questions to be asked and followed up, and inter­

esting comparisons to notice. Writing such memos becomes fruitful when

the researcher entertains such questions as the following: What was the se­

quence of moves and changes in meaning that punctuated a typical or par­

ticularly significant event? ls there a relatively consistent pattern across a

range of events or interactions? Are there differences, however minute and

1 2 4 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

subtle, between incidents or cases that, at first glance, appeared the same?

Are there similarities between events that initially appear unrelated or dif ­

ferent?

Although later memos are built on systematic coding of fieldnotes (see

chapter 6), many in-process memos are touched off by a particular event,

incident, or comment that resonates with something the fieldworker has

previously observed. This resonance leads the researcher to think about

the connections and/or to make comparisons between current and other

similar (or different) matters. Indeed, at times it is helpful to take a specific,

“rich” fieldnote and explore its theoretical implications. An ethnographer

studying family members caring for persons with Alzheimer’s disease, for

example, composed the following memo as a series of “observations” on a

single, brief, but “suggestive,” fieldnote excerpt:

Fieldnote: During the support group Fumiko comments on her husband’s

behavior: “Once in a while he is a pussyt cat” �aughter), “but he was a raging

bull when the VNA came to give him a bath.” She adds that recently he has

fought her shaving him, but “this morning he let me do it.”

Memo: Note how this description suggests that caregivers recognize that

cooperation can vary independently of ability or condition for the person with

Alzheimer’s. Thus, it is one issue whether or not the person with Alzheimer’s

can feed or bathe him/herself, shave himself, etc.; the stance the person with

Alzheimer’s takes toward these helping/caring for activities is ano ther matter.

Note also how unpredictable these matters may be for the caregiver; bath­

ing and shaving go smoothly on some occasions but produce major hassles on

o thers. And the caregiver does not seem able to find a reason or explanation for

when and why one outcome rather than ano ther occurs.

Furthermore, it may well be uncooperativeness or resistance in caregiving

matters, rather than the amount or kind of help per se, that generates critical

problems and burdens for caregivers. In this respect, the core of a caregiv­

ing management regime may rest on those devices and practices that inhibit,

overcome, or sidestep resistance. With someone with Alzheimer’s who is co­

operative (or nonresistant)-in most matters-the caregiver can sayt : “I can

still guide him.” Similarly, a person with Alzheimer’s who is cooperative is one

who can be “talked to,” i.e., convinced to make changes in his/her daily life,

more or less “voluntarily. ”

In this memo, the fieldworker identifies two initial, somewhat unrelated

issues in the fieldnote: Some caregivers report that patient cooperation can

vary independently of physical condition and that cooperation can wax or

wane unpredictably. In the final paragraph, she speculates on the possible

ANALYTIC WRITING: IN-PROCESS MEMOS 1 2 5

relevance of one of these issues-cooperation (and its counterpart, resis-

tance )-in shaping the broader pattern and course of family care giving for

persons with Alzheimer’s disease.

In-process memos are also useful for exploring connections between dif ­

ferent events and processes or for developing new interpretations of pre­

vious observations and understandings. In the following fieldnote, a stu­

dent clarifies just when staff came to classify late calls to a shelter crisis line

as “nuisance calls”:

Several weeks ago, I wrote about a client whom staff found to be quite aggra­

vating and “annoyt ing” because she had been continually calling the crisis line

at all hours of the morning. At the time I had been under the impression that

staff perceived such calls as unnecessary unless they pertained to innnediate

threats of phytsical injury. Through a conversation that took place today (in­

cluded in earlier notes), I realize that this was an accurate but oversimplified

notion. Although the staff finds late night crisis calls quite aggravating, they

also acknowledge the necessity of maintaining such an option to deal primar­

ily with violence of an innnediate and phytsical nature. But even if the caller’s

situation does not fit into that category, she wouldn’t necessarily be identified

as a “nuisance” unless she had called repeatedly and had enough familiarity

with the organization to know better. Each caller seems to be viewed as an in­

div idual case and is treated accordingly. It is only when their issues become

too time-consuming or chronic that they are identified as nuisance callers.

Here, the student developed a more complex analysis by correcting and ex­

tending an earlier analytic claim. Writing this memo helped her clarify her

ideas and draw out subtle differences as she reflected on the relevance of

new information for her previous understanding.

Despite their value, writing analytic, in-process memos can easily dis­

place time and effort needed for writing core descriptive fieldnotes. The

field researcher might experience uncertainty and strain in deciding when

to concentrate on writing fieldnotes and when to turn attention to develop­

ing and recording analytic insights. There is no easy solution: New ideas,

like the descriptive details that make vivid fieldnotes, are fleeting; if not

written down immediately, they tend to “get lost” or remain underdevel­

oped. So, the field researcher constantly must balance the impulse to write

down ideas and insights when they occur against the compulsion to “get it

all down” as quickly and completely as possible without interruption.

In sum, ongoing reflection and analysis, even as the fieldworker contin­

ues to observe in the field and to actively write fieldnotes, is crucial in ethno-

1 2 6 M U LTIPLE PURPOSES AND STYLISTIC OPTIONS

grap hie research. Writing in-process memos helps the field researcher carry

forward analysis contemporaneously with the collection of field data. Such

reflective writing often incites the researcher to pay closer attention toew hat

she sees and, thus, to write more detailed and vivid descriptions. In-process

analytic writing, in turn, increases the possibility of making the kinds of

observations needed to develop and support a specific analysis. The sooner

and more explicitly analytic themes are identified, the better able the field­

worker is to “check out” different alternatives, making and recording obser­

vations that can confirm, modify, or reject different interpretations. In these

ways, the fieldworker lays the groundwork for developing analyses that are

both complex and grounded in the data.

REFLECTIONS: F IELD N OTES AS PRODUCTS OF WRIT I N G CHO ICES

In writing fieldnotes, ethnographers have as their primary goal description

rather than analysis. A researcher writes notes with a specific purpose in

mind: to record a slice of life on a page. But these contrasting terms-de­

scription and analysis-refer more to recognized kinds of writing than to

separate cognitive activities. In that sense, writing fieldnotes is a process of

“analysis-in-description.” Indeed, all descriptions are selective, purposed,

angled, and voiced because they are authored. To “write up life” in this way,

an ethnographer uses language conventions to create an envisioned scene.

Accounts written from a particular point of view and as real-time or end­

point descriptions, constructed and sequenced in extended narrative tales,

paint detailed portraits of settings, people, and actions rather than offering

causal explanations or building explicit arguments.

All writing, by definition, is an abstracting and ordering process: Clear

writing always has internal coherence, the product of the writer’s attention

to the subject as well as to the potential reader. Ethnographers construct

their fieldnotes in a process more accurately captured by the expression,

“writing up” than “writing down” or “getting down” people’s doings and

sayings. Writers do more than inscribe the world. Just as the ethnographer­

as-observer participates with members in constructing a social reality, so,

too, the ethnographer-as-writer creates the world through language.

In this chapter, we have seen that even though restricted to actual ob­

served details and members’ talk, an ethnographer always “creates” the de­

scribed action or narrated event. Writing fieldnotesprocesses experience, not

only through a researcher’s attention in the field, but also through a writer’s

memory and compositional choices at the desk. An ethnographer perceives

F I E L D N O T E S AS P R O D U CTS O F W R I T I N G C H O I C E S 1 2 7

interactions and selects significant details; in writing she groups these de-

tails into coherent wholes according to conventional writing strategies.”

Awareness of writing conventions, however, is not meant to lead a writer

to be more craftily inventive through the use of persuasive rhetorical skills.

Rather, it invites the ethnographer to make more conscious choices when

creating fieldnote records that portray social worlds as experienced and

perceived by others. Consider the effects of writing: Not only does a writ­

er’s theoretical stance influence compositional choices, but the reverse also

happens. Even by inadvertently imitating an “objective” social science style,

for example, with its measured wording, omniscient viewpoint, and use of

the passive voice, descriptions reflect an affinity-though ever so subtle­

for that orientation. Certainly, a writing style tends to shape any writer’s

vision. How researchers see in the field, in part, results from what they find

noteworthy and “writable” as a fieldnote. Consequently, students concerned

about research integrity must develop a conscientious respect for how their

writing choices influence both fieldwork and note-taking.

Whether carefully or haphazardly written, every fieldnote mirrors an au­

thor’s choices: to include these details rather than those in depicting scenes

and characters, to group selected events and actions into sketches and epi­

sodes, to represent talk in direct or more indirect and paraphrased forms,

to sequence actions in this way or that way. These authorial choices, if only

subliminal, result in on-the-page descriptions with certain kinds of detail,

organized and sequenced in particular ways,_displaying and interweaving dif­

ferent voices. These day-to-day renderings of scenes pile up, and writing

choices assume a cumulative effect: The notes portray that world through

this particular writer’s lens. In making writing choices, therefore, how eth­

nographers write fieldnotes becomes as consequential for readers and those

depicted as what they write. Whether as privately filed resources or as public

excerpts in final documents, fieldnotes persuade.

5

Pursuing Members’ Meanings

At first glance, it might seem that the pursuit of members’ meanings is

fundamentally a matter not of writing but of what one does in the field­

of asking questions and of positioning oneself to hear and observe others’

concerns. Members’ meanings, however, are not pristine objects that are

simply “out there” waiting to be “discovered.” Rather, these meanings are

interpretive constructions assembled and conveyed by the ethnographer.

This process certainly begins with looking, asking questions, and paying

attention to what is relevant to people in some indigenous group. But the

key to the process lies in sensitively representing in written texts what local

people consider meaningful and important. Fieldnotes, then, are a major

vehicle for beginning to capture local knowledge and indigenous under­

standings.

Given the complexities of pursuing members’ meanings, it is not sur­

prising that field researchers’ efforts to do so have been partial or inconsis­

tent in two distinctive ways. First, some field researchers blunt appreciation

of members’ meanings by importing outside categories to describe local

scenes and actions. This sort of imposition obscures indigenous meanings.

Second, some researchers present static taxonomies of native terms. The

ethnographer’s task, however, is more complex: She must not only appre­

hend and convey members’ categories, but she must also explain how mem-

1 3 0 PURSUING MEMBERS’ MEANINGS

bers use terms in specific interactional situations and how involved parties

differentially evoke, understand, and act upon them.

In this chapter, we discuss how to write fieldnotes that effectively repre­

sent member-recognized meanings. We see producing fieldnotes that iden­

tify and present members’ meanings as a primary ethnographic commit­

ment. How ethnographers should incorporate such meanings into their

final analyses is another issue, one about which ethnographers differ. Many

maintain that analytic categories are fundamentally incompatible with

members’ meanings, that ethnographic analysis must transcend indigenous

categories (Burawoy 1991; Wacquant 2002). Others, while acknowledging the

temptation to transform local meanings into recognized analytic concepts,

remain committed to trying to incorporate such meanings into both work­

ing memos and polished ethnographic texts (Charmaz 2001; Tavory and

Timmermans 2009). In keeping with our commitment to understanding

the social processes through which members construct and act upon mean­

ings to shape future interactions, we maintain that ethnographers should

initially write fieldnotes that depict and are sensitive to local meanings. Of

course, we recognize that what the ethnographer writes is not a “pure” or

literal presentation of the meanings of events and interactions the way that

members experience them. Rather, ethnographic writings are inevitably fil­

tered through the perceptions, experiences, and commitments of the eth­

nographer. And, ultimately, the ethnographer writes about members’ mean­

ings and the social processes she observed in the field for particular outside

audiences whose substantive and theoretical interests differ from those of

members in the setting. But, in writing for such outside audiences, ethnog­

raphers seek to begin with and build upon members’ meanings and theories

rather than their own, developing, in Geertz’s (1983:57-58) terms, theories

that are “experience-near” (rather than “experience-distant”) to the concerns

and categories of those studied.

In this chapter, we illustrate these processes using both students’ original

fieldnotes as well as working memos and final ethnographic papers. We

begin the chapter by considering how ethnographic accounts often obscure

or suppress members’ meanings by imposing outside understandings of

events. We then suggest ways of writing about what is significant to mem­

bers and explore the problems involved in conveying local meanings. Fi­

nally, we discuss strategies that allow ethnographers to focus on race/eth­

nicity, gender, and class while remaining sensitive and giving priority to

members’ meanings.

IM POSING EXOGENOUS MEANINGS 1 3 1

I M POS ING EXOGENOUS M EANINGS

All too frequently, ethnographic fieldnotes fail to attend consistently to

members’ meanings, instead importing outside or exogenous categories

and meanings. Imposition of outside categories produces fieldnote descrip­

tions that fail to appreciate local meanings and concerns (Matza 1969:15-40)

and that tend to frame events as what they are not (that is, by reference to

categories or standards that differ from those recognized and used by mem –

bers). In general, field researchers concerned with members’ meanings are

leery of any classifications that do not refer to the categories that the people

recognize and actually use among themselves.

Failures to appreciate members’ classifications arise from a number of

sources. First, lapsing into classic ethnocentrism, researchers may take a

category, standard, or meaning from one culture or locale and use it to de­

scribe events in another context. For example, based on their own expecta­

tions, Westerners in an African or Indian cinema or theater might describe

as “disruptive” loud audience remarks to characters and thus fail to appre­

ciate such participation as a locally appropriate way of expressing an evalu­

ation of the performance (Srinivas 2010). Or an observer may employ exog­

enous criteria to evaluate school classrooms as “noisy” or “chaotic,” thereby

ignoring teachers’ and students’ actual understandings of how classroom

activities should be conducted. Both procedures caricature, rather than de­

scribe, behavior in its own terms.

Second, ethnographers may use a term, category, or evaluation that is

recognized, used, and honored by one group in a particular social world to

describe features or behaviors of another group in that world. For example,

psychiatric staff might interpret certain patients’ behaviors as “acting out”

or “denial,” even though the patients understand the actions as common,

everyday behavior or even as resistance to institutional control. Often,

a field researcher who comes across different local understandings of the

same event has a tendency to accept one view as “true,” thereby marginaliz­

ing competing versions. In one situation in Zambia, for example, a diviner­

healer determined that an older man who suddenly could not walk had been

bewitched and, after treating him for a year with medicines and massage,

cured him. However, the medical doctor at the local hospital, on hearing the

account and later meeting the man, concluded that he had had a stroke re­

sulting in paralysis. In writing fieldnotes, a Western ethnographer might be

tempted to privilege, though ever so subtly, the medical doctor’s “scientific”

1 3 2 PURSUING MEMBERS ‘ MEANINGS

account and then to describe the diviner’s interpretation as “belief,” thereby

prioritizing one practitioner’s explanations as more “accurate” and implic­

itly more efficacious.

Third, field researchers may adopt a dismissive stance toward mem­

bers’ meanings, treating such meanings as flawed, hypocritical, contradic­

tory, fallacious, or commonsensical. Such stances are particularly tempting

when they involve beliefs and practices that seem strange in contemporary

American society. For example, a student ethnographer working in Los

Angeles observed weekly meetings of a study group devoted to the philos­

ophy of Edgar Cayce. In the following fieldnote, she describes an incident

recounted by a member to the group:

Dolores lost her purse and did not panic. She threw the white light around it

and asked God to protect it. She also asked that no one be tempted to take her

identification, credit cards, and money. The next day when she went to work,

she asked the guard on duty if the purse had been turned in. Indeed it had, and

nothing had been displaced

The student initially interpreted this story as indicating an extremely “pas­

sive” approach to the problems of daily life:

The moral of the story was to leave everyt thing in God’s hands . . . , To me visu­

alizing the white light and talking to God are very passive wayt s of dealing with

an emergency situation as opposed to going to the police or retracing one’s

steps.

Yet what the student initially thought of as nonactions-“casting the white

light” and “talking to God” -did involve action when seen from within

this particular religious worldview. Whether going to the police or retrac­

ing one’s steps would have been more effective responses begs the issue; the

member’s account asserts that exactly because of her prayerful actions, the

purse had been turned in, and nothing was taken. It is only by suspending

her own beliefs that the ethnographer can begin to understand the beliefs

and practices of a distinctive social group regarding the efficacy of action in

everyday life.1

Fourth, fieldnote descriptions and memos may be framed in terms of a

standard of what is “supposed to be” that derives from official rules or un­

derstandings that are held to govern action in some specific setting. For ex­

ample, noting a discrepancy between an eider’s account of the traditional

meaning and sequences of a ritual and the actual performance of that ritual,

IM POSING EXOGENOUS MEANINGS 1 3 3

an ethnographer might describe this ritual as “in decline” rather than as

subject to adaptation and variation.’ Similarly, an ethnographer might de-

scribe and analyze police action on the streets in terms of official regulations

for the use of force; how actual police officers evaluate specific street situa-

tions and decide when and what kinds of force to use is thereby ignored.’ In

both instances, ethnographers implicitly determine whether actions should

count as conforming to or departing from the “traditional” version or “offi-

cial” regulations and, hence, whether these actions are “in fact” “authentic”

ritual behavior or a “legitimate” use of force.

Fifth, the researcher may invoke a priori theoretical categories, often

those sacred to the core of a particular discipline, to characterize events

and settings. For example, an ethnographer would want to avoid beginning

a study of the homeless by looking for their uses of “social capital” on the

street because starting with such an exogenous concept prespecifies the sa­

lience of particular features and events and tends to marginalize members’

understandings and use of relevant resources.

Likewise, in studies of traditional narrating, past researchers relied heav­

ily upon the analytic categories of “myth,” “legend,” and “folktale” even in

explaining non-Western traditions. Since these categories often impose Eu­

rocentric notions, and, thus, misrepresent a people’s storytelling traditions

and practices, many contemporary folklorists now characterize storytelling

with the indigenous terms and explanations of the group studied and de­

scribe how people use these terms in particular storytelling events.•

Indeed, a field researcher may implicitly impose such categories in ask­

ing exogenous questions rooted in an a priori research agenda or theoretical

framework. Not only might a researcher impose ideas when questioning an

“informant,” but she might also impose an inappropriate form of expres­

sion whose constraints distort responses. For example, a field researcher

who asks for a list of ingredients in cures or discrete steps in a ritual may get

arbitrary lists intended to please the researcher. Or, when asked questions

imposing external analysis and itemization, people may offer “nonanswers”

such as “yes,” “no,” or “sometimes,” especially if they usually describe

these healing and ritual events by recounting the story of the experience.’

In sound ethnographic research, in contrast, “both questions and answers

must be discovered from informants” (Spradley 1979:84).’

Finally, describing local settings or actions in terms of dichotomized

variab Jes may involve an imposition of exogenous categories. For an ethnog­

rapher to describe those present in a bar as “regulars” and “nonregulars,”

particularly if these distinctions are based solely on the ethnograp her’s ob-

1 3 4 PURSUING MEMBERS’ MEANINGS

servations, rather than on members’ references to these different types of

bar patrons, may ignore a range of other, more variegated distinctions that

bar patrons may draw between one another. In general, the reduction of on­

going social life to dichotomized variables tends to produce a radical decon­

textualizing and destruction of local meanings.

In all of these ways, ethnographers tend to produce fieldnotes that

ignore, marginalize, and obscure indigenous understandings. In the follow­

ing sections, we suggest alternative procedures for writing fieldnotes that

avoid such impositions and that help develop descriptions and preliminary

analyses that are sensitive to local concerns, meanings, and categories.

REP RESENTING M E M B ERS’ M EANINGS

A number of distinct moments in group life highlight how members ex­

press, orient to, and create local meaning. Ethnographers begin to construct

members’ meanings by looking closely at what members say and do during

such moments, paying particular attention to the words, phrases, and cate­

gories that members use in their everyday interactions.

Members’ Terms of Address and Greetings

The way members address and greet each other is one of the most immedi­

ately noticeable and revealing kinds of talk. Ethnographers often begin by

noting and learning the proper terms of address, especially when working

in a foreign language and culture. In many communities, the way people

address one another reflects their relative statuses; consider, for example,

the difference between first-name familiarity and the deference marked by

formal titles such as “Dr.” or “Mr.” and “Ms.” Furthermore, how people greet

each other- both with words and body language-often indicates some­

thing about the closeness, respectfulness, deference, or hostility of that re­

lationship.’

In Chokwe villages, for example, people address each other with kinship

terms, such as tata (father), mama (mother), yaya (older sibling of the same

sex as speaker), mwakwethu (younger sibling of the same sex as speaker), or

ndumbwami (any sibling of the opposite sex of speaker) (Fretz 1987:58-65).

Listening to other people call out to each other reveals their kinship rela­

tionship and helps the researcher learn local expectations for appropriate

speech and behavior. For instance, Chokwe grandparents and their grand-

REPRESENTING MEMBERS’ MEANINGS 1 3 5

children may be publicly affectionate and joke together about sexual mat-

ters in ways deemed inappropriate for other relationships. In contrast,

in-laws greet each other formally from a distance (the younger person must

step off the path) and never eat together.

Similarly in American society, terms of address and greetings can re­

veal distinctive features of social relations. It may be significant in class­

room and psychiatric settings, for example, whether students and clients

address teachers and staff by first or last name. Anderson (1990:168-73) has

observed that whether people exchange greetings with strangers encoun­

tered on urban streets, and how they do so, provides indications of locally

significant ethnic affiliation and disaffiliation among African Americans.

Similarly, Garot (2010:69-91) describes how inner-city gang members initi­

ate street encounters with unknown youth by demanding “where you from.”

This begins a process ofe”hitting up” aimed at determining the other’s gang

affiliation and possibly leading to violence.

Everyday Qyestions and Answers

An astute ethnographer notices the kinds of questions local people fre­

quently ask and the kinds of answers ordinarily given. For example, in many

African societies, people greet and ask each other the appropriate, basic ques­

tions many times a day. The Chokwe, for instance, inquire about each other’s

well-being, including the entire extended family (Kuci ku nzuwo? [How is it

at home?]); they also ask about their own and the family’s health (Unahind­

vuka, nyi? [Are you well?]). These questions can open to conversations about

health, work, money problems, quarrels in the family, births, deaths, eating

well or searching for food, or celebrations. Thus, learning to appropriately

ask and answer such questions can lead into conversations about issues that

members consider vital to their everyday success or failure.’

In some settings, ethnographers encounter unexpected questions. For

example, a Korean fieldworker studying a small Christian church in Los

Angeles was surprised when a youth group member (an ethnic Korean from

China), on first meeting her, asked her the year she was born: “She said she

was born in 1984, and she could probably call me unni (meaning elder sister)

since I was born in 1978.” Youth group members not only commonly asked

newcomers this question but also began their self-introductions in youth

group meetings by announcing their birth years. This differed from the re­

searcher’s experiences in Korea, where, although asking a person’s age is

1 3 6 PURSUING MEMBERS’ MEANINGS

culturally permissible, people rarely asked about birth years directly: They

instead ask animal years (although young people rarely do this these days)

or the year of college entrance (as a proxy for the other party’s age), or per­

haps even directly ask another’s age.

Ethnographers sensitive to members’ experiences and views not only

listen to members’ questions; importantly, they also ask questions that are

intentionally open-ended to allow members to use their own language and

concepts in responding to them. In doing so, they orient such questions

to topics that members find meaningful, that is, interesting, relevant to

everyday concerns, and in keeping with the ways they act and talk. Similarly,

by orienting questions to mutually observed actions and overheard speech,

an ethnographer is more likely to ask questions that make sense to mem­

bers; he might ask a question about an incident they both witnessed, about

the member’s explanation of a term he just used, or about a comment some­

one else made during a conversation. Such questions allow people to answer

with familiar forms of expression, embedding responses in a context that

makes sense to them, thereby revealing their concepts-their members’ ori­

entation to the “information.”

Naturally Occurring Members’ Descriptions

Ethnographers pay close attention to how members themselves character­

ize and describe particular activities, events, and groups. Recognizing that

an event has no single, necessary, or invariant meaning, the field researcher

does not assume that she knows what significance members attribute to the

incidents and objects that make up their world. Rather, she attends closely

to how members talk about and depict these matters at different times and

in different situations.’

Members frequently provide naturally occurring descriptions of their

setting when they introduce or orient outsiders. Such descriptions may be

explicitly framed to highlight qualities that members consider special or

unique. For example, in the following fieldnote, a HUD (Housing and Urban

Development) caseworker describes his work to the researcher, emphasizing

that he usually does not have the “luxury” of being able to make individual­

ized contact with applicants for federally subsidized housing:

“The larger a bureaucracy is, the less luxury a professional working within

that bureaucracy has of making human contact. If I’m interviewing 20 or 25

people per day, I don’t have time to break through. I have to do the job, and I

REPRESENTING MEM BERS’ MEANINGS 1 3 7

have to move o n to the next. Sometimes, that’s truly a case of numbers, why

people in government jobs act the way they do. We’re asmall agency, we some­

times have that luxury. Other times we don’t.”

This description does more than orient the researcher to the setting; it also

reveals the caseworker’s views about his work, as he signals that he would

like to make personal contact with clients but is frequently unable to do so

as a practical matter because of “high numbers.” In so doing, he also pro­

vides an “account” to an outsider about what he considers to be good work

and a plausible reason for why he may be failing to live up to that standard.

Naturally occurring descriptions can also arise more informally in the

course of ongoing talk about significant events in the setting. Here, for ex­

ample, a field researcher may want to pay close attention to how any other

newcomers are introduced to and taught about “how things are done.” Since

newcomers are learning the ins and outs of what to do, they often ask ques­

tions and make mistakes that reveal, through their own ignorance of them,

the implicit knowledge, skills, and unwritten rules that most longtime

members take for granted.

Since members often socialize and instruct researchers, just as they do

any other newcomer (or their own children), the ethnographer may want

to record in detailed fieldnotes how she learns to make her way into and

through a setting. Indeed, in many situations, such socialization is unavoid­

able. For example, when first living in a Chokwe village, every move the

fieldworker made as she learned to cook outdoors on a charcoal burner­

down to exactly how to stir the pot- was subject to laughter, commentary,

and correction by watching neighbor women. Since people regularly work

together and freely tease each other about mistakes, they enjoyed the re­

searcher’s awkwardness and jokingly told her she seemed like a child. The

fieldworker not only learned appropriate behavior but also was able to no­

tice the kind of expressions-laughter, reprimands, and corrections­

through which people socialize others.10

Special problems arise in eliciting members’ descriptions of what inci­

dents and events mean when a researcher has directly observed a particular

event, since others in the setting could assume that because the researcher

saw something happen, or is generally familiar with the setting, he now

knows what it means. One option for dealing with this situation is to listen

to how members talk about this event with others. Thus, a fieldworker who

has observed a complaint-filing encounter between a district attorney and

police detective can record fieldnotes detailing how the former recounted

1 3 8 PURSUING MEMBERS’ MEANINGS

“what happened” to a colleague either in the moment or later over lunch. Al­

ternatively, as noted earlier, it may be possible through indirect and cautious

questioning to elicit members’ descriptions and accounts of an observed

event. Having observed a probation officer interview a delinquent youth and

her parents, for example, a fieldworker might ask the probation officer what

she found to be significant (and why), what statements or stances surprised

her, or how this interview compared with other interviews. Such questions

accentuate the member’s expertise and experience and, conversely, play

down the ethnographer’s local knowledge. Similarly, the ethnographer can

directly suggest his lack of knowledge of a particular matter by asking for

relevant background information about an observed incident or event. In­

deed, it is sometimes useful explicitly to fall back on the researcher’s role,

telling the other something like “I think I know what this means, but I want

to be sure that I am getting it right. So could you walk me through what just

happened?”

One important and distinctive type of members’ description arises when

people explicitly name, characterize, or summarize the meaning and im­

port of some issue, event, or incident. Through such formulations (Garfinkel

and Sacks 1970; Heritage 1984), people identify the “gist” of something that

has been said or done, in this way characterizing and describing it in a dis­

tinctive way. For example, to say “you interrupted me” formulates the char­

acter and meaning of another’s prior utterance in a way that asserts that the

spate of talk that just occurred was, in fact, an “interruption” and implies

that this is a matter of immediate importance and relevance in the conver­

sation (Sacks 1992:637). Formulations thus assert particular meanings or

understandings, shaping up the meaning of something that has occurred

in a new and subtly different way. For example, in the continuation school

staff meeting discussed earlier, the teacher recounted two occasions where

students had openly used sexual terms in talk to her and others; she then

formulated these two incidents (and the general problem they represented)

as “sexual harassment”; this formulation transformed the meaning of what

the two youths had said from playful obscenities to a known, legal form

of abuse appropriately subject to punishment. In general, field researchers

should note both when formulations are proffered and the work that they

do in creating or shifting meanings on these occasions. Since any event

may be formulated in a variety of different ways, a particular formulation

reveals something about the concerns and relevancies of the person mak­

ing it.

In everyday and institutional settings, it is important to appreciate for-

REPRESENTING MEMBERS’ MEANINGS 1 3 9

mulations as social constructions rather than as simply the ethnographer’s

statements of unproblematic “facts.” By way of example, consider the fol­

lowing fieldnote describing a probation officer’s interview with Tom, a

sixteen-year-old, white surfer enrolled in a special probation school. Having

looked at a “progress report” from the special school the youth was attend-

ing, the researcher wrote the following fieldnote:

Overall, his progress report has improved a little. But there was one day when

Tom was sent home. Shelly asked him about this.

Here, the researcher offers “improved a little” as his own characterization

of the youth’s recent period of probation. In doing so, he is clearly repeat­

ing the view of the probation officer, since a bit later in the notes, the latter

characterized the report in just these terms. But, in uncritically taking over

a member’s description in this way, the researcher treats “improved a little”

as a fact, failing to appreciate its character as a formulation. He also neglects

considering both how the probation officer interpreted “progress” and “im­

provement” and what “facts” or developments she attended to in making

these determinations. Furthermore, treating “improved a little” as a “fact,”

rather than as a formulation, ignores the possibility that this meaning was

constructed in a specific context for a particular reason; for example, the

probation officer may have been sensitive to the youth’s presence and, in

order to keep up the latter’s morale, offered this characterization to tone

down a more negative evaluation.11

In general, it is particularly tempting to privilege descriptions provided

by official documents, viewing them as a simple record of relevant “facts”

recorded in transparent and unproblematic ways. But ethnographically, it

is more useful to recognize that descriptions incorporated into such docu­

ments are both highly selective and rife with formulations. A probation re­

port and recommendation, for example, is not a simple factual record of a

youth’s behavior but, rather, a highly selective summary and interpretation

that reduces complex and often contested events to one particular form.

Thus, rather than simply treating reports as objective records, an ethnogra­

pher should seek to understand how such documents are constructed, read,

and interpreted by members. In practice, this requires looking closely at

what members see as significant in a report, how they characterize its “gist”

or “bottom line”; it also requires writing fieldnotes that recount both what

is in the document (and, if possible, what gets left out) and how the member

interprets and responds to i t.12

1 4 0 PURSUING MEMBERS’ MEANINGS

Members’ Stories

People may present extended descriptions of events they witnessed or di­

rectly experienced, or of the reported doings of others (e.g., “gossip”), orga­

nized by means of some narrative strategy into a personal story.” Such mem –

bers’ stories may provide insight into the people and events they describe.

However, such stories are always partial, being told for many different rea­

sons and adjusted to fit different relationships and situations. In this sense,

they may provide insight into the teller’s momentary concerns and circum­

stances. Consider, for example, this extended story told to a researcher by a

probation officer:

“You been missin’ the action, man,” Jim said to me. I replied, “What hap­

pened?” Jim walked over to the vending machine to get his staple snack. Then

he started to tell me that parents of a twentyt -one-year-old male called him

today, and they wanted their son arrested. The son had just gotten out of the

“house” [jail] and had evidently not shown up for his first appointment for

probation. His father said he was already back on crack and “bingeing hard.”

Doing nothing all day except for smoking crack, he would stay in bed . . . only

getting up to eat and go to the bathroom. And the father said in the phone con ­

versation that his son should not be given the choice of jail or rehabilitation

because he would alwayt s choose prison. (By choosing jail, the convict can be

back on the streets smoking crack again in only a mon th.)

Jim continued to tell me that he went over there to arrest him because

he was “crashing.” . . . When he arrived, he had the parent sign all the legal

papers. And, when he opened the door to arrest him, Jim noticed “he had a

strawberry with him” (a whore who sells her body for drugs, not money). He

said that the arrest went smoothly because the son “was so out of it”; he was

“in the house right now.”

While this story is about a young man on probation, it reveals the probation

officer’s ordinary work practices and concerns and the distinctive perspec­

tives and commitments that underlie them.14 In this sense, ethnographers

do not take a member’s story as a factual account but, rather, as an expres­

sion of the speaker’s experience and views at a particular moment in time

before a specific audience that is intended to accomplish particular pur­

poses. He values and documents these stories as revealing a member’s expe­

rience and perspective.

Ethnographers should also look out for and record different stories told

about the same events. These different versions might be grounded in some

of the same details, but each account is likely to include details not pres-

REPRESENTING MEMBERS’ MEANINGS 1 4 1

ent in the other, to order actions in slightly different ways, and to offer dif-

ferent interpretations of cause and responsibility. Thus, a teacher’s account

of a “disruptive” classroom fight told to a field researcher might sound very

different from the version the teacher subsequently relates to his peers over

lunch. In writing fieldnotes, the researcher should preserve these differ-

ences if she is fortunate enough to hear both versions.

Diverse versions provide insights into the ways different members con­

struct and make meaning of the same event as well as the meanings that they

hope the telling of the story will convey to others.” For example, in a study

of personal experience stories about the Los Angeles riots that followed the

acquittal of the police officers who beat Rodney King, an African American

student researcher highlighted the diverse voices of African Americans talk­

ing about their similar experiences. In the following story, for example, the

teller exults in the camaraderie between different races and the “sense of

community” he felt with those helping each other “take the sh-, the stuff”:

“I remember-hearing the verdicts were in, and- this was at school, and­

uhmm, also being in a state of disbelief, that, uhmm, they came back not

guilty, the cops.

“And, uhmm, I went home, and my friends were com ing by, and I didn’t

know that they were about to go out. So, I went with them, and we went out

into downtown, and-we started taking things.

“And I just remember that it was like a unified effort and everyt one was in

the streets. And people who were gangbangers and everyt thing else were, like,

helping y ou take the sh-, the stuff. Like, ‘Oh y ou want that, man? Here, fll

get that for y ou.’ And it was like, I felt, a, a, sense of community there, with

different races. I mean, these were Hispanics and everyt thing else, and we

were all throw in’ up the power sign and goin’ in taking what we wan ted. And,

uhmm-basically, that’s what went on after I had first heard.”

Judy, a married, African American property-owning woman, talked about

similar events and her own experiences in very different terms:

“I talked to a lot of the neighbors. And, I asked the, the Latinos, why is y ou

stealin’ all this stuff, y ou know. It’s bad, y ou know, y ou know.

“And me and my husband, we went walkin’. We just went walkin’, y ou

know, we wasn’t hurtin’ nobody, ’cause y ou could easily walk up and down the

streets and see what was goin’ on.

“And, y ou know, the funniest thing, y ou know, one of the neighbors said,

‘You know, my clothes is in the cleaners around there.’ And so they started

walkin’ over there to see had they messed up the cleaners. And when they got

1 4 2 PURSUING MEMBERS’ MEANINGS

around there- theywas at the cleaners. And there was her clothes, one of the
Mexican guys had them-And my husband told them to ‘put that stuff back
there.’ And [the neighbor] said, ‘You ain’t gonna take my clothes. You ain’t
gonna take my clothes. You ain’t gonna take my clothes.’ ‘Cause that was the
main reason we went around the corner.”

In the first story, the African American narrator identifies himself as an ac­

tive participant in “taking stuff,” along with “gangbangers,” “Hispanics,”

and everyone else. He narrates the experience as a bonding between people,

as a “sense of community there, with different races.” In contrast, from the

very beginning of the second story, another African American teller de­

picts the conflicting stances people took in the street activities: Some are

out walking around just to look, while others are actively “stealing.” She

begins telling about watching and rebuking the Latinos for “stealin’ all the

stuff.” Then, she continues by recounting her neighbor’s experience as a

near-victim of such stealing: The teller, her husband, and the neighbor go

to check on the local cleaners and find “one of the Mexican guys” taking

the neighbor’s clothes; they insist that the man “put that stuff back there.”

The two stories reveal the narrators’ strikingly different alignments toward

the participants and, more implicitly, their different understandings of the

nature and significance of the incidents. In writing about these stories, the

ethnographer-herself an African American present during the riots­

pointed out that this ethnic community did not respond as a homogeneous

group but, rather, voiced a variety of views. In fact, though some called it

a “riot,” others referred to it as a “rebellion” to more emphatically express

their political interpretation of the fires and looting. By carefully document­

ing multiple stories, this researcher was able to examine the different ways

people make meaning of a collective event.

Members’ Terms, Types, and Typologies

Ethnographers give close attention to the terms or phrases that members

regularly use to characterize people and events. Many ethnographers are

less concerned with the formal, technical terms that reflect the demands of

bureaucracy, public relations, and front-stage civility than they are drawn

to everyday, colloquial, and often evocative terms that may be graphic or

earthy (e.g., “shit work” in Emerson and Pollner 1976; “assholes” in Van

Maanen 1978) and that reflect and express practical, mundane concerns.

Consider some of the types recognized among those living in a residential

REPRESENTING MEMBERS ‘ MEANINGS 1 4 3

facility for ex-mental patients (Shaw 1988:282-320). On the one hand, staff

identified some residents as “together” or “movers,” implying that they would

benefit from therapy and eventually find a job and set up independent living

situations. They contrasted this type with “losers” -chronic patients with

minimal skills and resources who are deemed unlikely to ever get out of the

system ofmental health care. On the other hand, residents recognized distinc-

tions based on whether one emphasized ties with some other residents or ori-

ented toward developing ties and receiving favors from staff. The former in-

cluded “gadflies,” “therapists,” “spiritualists,” “nice guys,” and those known

to hang out with the “drug group.” Residents called those peers who were ori-

ented to staff and staff concerns the “old powerhouse” and “topdogs.” Clearly,

the differences between these various terms suggest important differences

between the practical concerns of staff and different groupings of residents.

The ethnographer who hears such native terms should not assume that

they have single, discrete meanings but, rather, should explore their various

shades of meaning and differing import as well as the uses made of them by

members positioned differently within the setting. For example, a student

ethnographer observing in a cottage for delinquent girls at the Reyes Reform

School heard both staff and inmates talk about “buzzes” -personal letters

written by one inmate to another that were officially banned by staff as an

expression of gang affiliation. In the following incident recorded in her field­

notes, she presents an inmate’s concern about staff searches for “buzzes”:

Then Kate started talking about how she was so excited that there wasn’t a
room search today because she remembered during 4th periodthat she had 7
illegalbuzzes inher room.

But “buzzes” had very different significance for staff and inmates. Staff saw

buzzes as a form of gang activity that might well escalate tensions between

gang members. The girls described buzzes simply as “love letters” with­

out implications for gang affiliations and activities. Consider, for example,

these comments taken from an analytic memo written by the ethnographer:

Three girls inthe cottage describedbuzzes inthe followingways:
Claudia: “It’s like a regular letter . . . like a love letter we write to boys, or

they write to us.”
Kate: “Illegal letters-not passed through POs andwe get 245” [ 24 hour se­

clusion in their room].
Dani: “Asmall note that is passedto any otherminor in the form of commu­

nication and ifcaught withone,youmustsuffer consequences, such as ina24.”

1 4 4 PURSUING MEMBERS’ MEANINGS

Not only do these descriptions lack any reference to gangs, but they also

convey that buzzes are significant to the girls exactly because they comprise

the focal point of the staff ‘s stringent searches and expose those caught to a

standard house punishment (“24s”).

To explore and convey broader meanings, it is useful to pay attention

to how a term’s use compares with, and differs from, the uses of related

terms. For example, the Chokwe have terms for several different kinds of

“tellings.”” They distinguish between these tellings by using various cogni­

tive categories, which are marked by distinctive terms, expressive features

such as diction and style, and social behaviors appropriate to different situ –

ations.” For example, kuta pande refers to informal talking and telling about

recent personal experiences-usually in an exaggerated, dramatized man­

ner- as people visit together in the late afternoons and evening. However,

kulweza sango refers to telling about community news or events that people

know to have happened; people tell such news often as a part of greetings or

when visiting. In contrast, kuta yishima refers to telling traditional stories

(and sometimes proverbs),” supposedly based on real events the ancestors

experienced and reported to others long ago. People describe kuta yishima as

“corning from the ancestors” and as “told to make us wise,” but they recog­

nize that these tellings are a sort of fictionalized truth often manipulated

during the performances for persuasive purposes.

Indeed, ethnographers should attend to momentary and situational dis­

tinctions between terms as well as to more pervasive ones. Although these

distinctions may not become evident during any one observation or inter­

view, over time by writing fieldnotes and memos, such distinctions become

increasingly evident to the researcher. By noticing members’ distinctions

between related terms, an ethnographer is less likely to impose her own eth­

nocentric distinctions. Paying close attention to the situated use of terms

often reveals finer distinctions within the cognitive categories than the

terms may at first appear to indicate.

Member Invoked Contexts and Contrasts

Ethnographers can effectively understand and represent members’ mean­

ings by being sensitive to the ways in which members invoke relevant con­

texts for particular actions and relevant contrasts for some feature or qual­

ity of their setting.

In terms of context, how members interpret an action and event is in­

tricately tied to how they understand the context of that action or event

REPRESENTING MEMBERS’ MEANINGS 1 4 5

(Schegloff 1997). For example, how a person understands and interprets the

statement “that’s a nice one” depends upon what she takes to be the context

of the remark (Heritage 1984:142); “that” acquires different meanings when

the context is “a photograph in family album, a diamond ring in a jeweler’s

window, or a lettuce in a shop.” Thus, what “that” refers to and the possible

meanings and implications ofe”nice one” depend upon what is known or as­

sumed to be the relevant context; such matters can “only be grasped by see-

ing who was speaking, or when, or where it was said, or by knowing what

had been said just previously” (Heritage 1984:142- 43).

While researchers generally recognize that the meaning of actions de­

pends upon their social context, they often conceive of such a context as

“a static set of influential circumstances-a set of variables that surround

persons, actions or situations” (Holstein and Gubrium 2004:269). An eth­

nographic approach, in contrast, insists that context is “never fixed, but

instead is actively brought to bear in the ongoing course of social life.” In

trying to identify and understand members’ meanings, then, we need to

understand how members determine the relevant context of particular ac­

tions and utterances; thus, the goal is to “look at how context is used by

actors themselves” (Holstein and Gubrium 2004:269 ).

For example, for decision makers in institutional settings, who refers a

case and under what circumstances often provides a relevant context for de­

ciding how urgently that case will be handled. Thus a middle school media­

tor explained:

“Priority comes by crisis.” One time I was setting up a mediation, sending out
call slips, had some students in the room already, and then I got a call from Mr.
Garcia asking for a mediation right now! He said he had the girls in his office,
and he didn’t want to have to call the police, but they needed to be mediated
immediate! y to de-escalate their problem because it resorted to physical fight­
ing . . . . She looks at me and says, “If it’s from an administrator, and especially
if it’s the principal, I will most likely have the mediation go through. Physical
fighting involved is number one though.” She adds, “It depends on the im­
mediacy of the crisis. If it’s between two good friends, I might let it take more
time to get going.”

Here, the mediator accords priority to cases on the basis of two contextual

features: whether an administrator, especially the principal rather than a

teacher or a student, refers the case and the “immediacy” or seriousness of

the conflict, “fighting” needing a quicker and more serious response than

problems or “squabbles” between “good friends.””

1 4 6 PURSUING MEMBERS’ MEANINGS

Similarly, in criminal and juvenile justice settings, assessments of the se­

riousness of an offense and the character of an offender are regularly shaped

by the depiction of the relevant context of an offense. For example, in an in­

terview with a student ethnographer, a usually tough-minded police officer

depicted what he saw as the relevant context of an incident in which a youth

had been arrested for bringing a knife to school:

“Thirteen y ear old kid. Fat as a blimp, big round rolyt -poly guy, his hair is

messy, can’t fit his clothes . . . . Every day the o ther kids pick on him. Knock

his books down. When he picks them up, they kick him in the butt. Every

day he gets this kind of abuse so one day he decides he’s gonna bring a knife

to school . . . because he’s tired of the abuse he’s getting, tired of people hit­

ting him, calling him fat, pushing him. So he brings a knife to school . . . I

asked him, what were y ou gonna do with the knife, and he said I don’t know, I

just want them to leave me alone . . . . He’s getting beat up every day Monday

through Friday, he gets picked on for being a fat boy, and he is- what else can

he do? He sayt s he can’t fight because he’s too slow. . . . He has to equal the playt ­

ing field and his reasoning is if I have a weapon, they’ll leave me alone. That’s

where I would consider this a good kid just tr yt ing to do the right thing, but he

gets picked on. That’s when I would consider he’s just a good kid

This officer dramatically recounts what he sees-having accepted and hon­

ored the youth’s explanation for the act- as the relevant context for pos­

sessing a dangerous weapon in a school: The youth is subject to constant

teasing and abuse, “getting beat up every day Monday through Friday.” This

context (and background) neutralizes the offense and its possible danger­

ousness, allowing the officer to depict bringing a knife to school as a “stu –

pid” reaction by a “good kid” who had been pushed to his “breaking point.”

Significant members’ meanings are revealed in another way through

indigenous contrasts” that people offer to explain important differences

in the situations they are now in compared to those they have previously

experienced. These sorts of member-generated contrasts may provide use­

ful insights into local perceptions and evaluations. For example, in talking

to a student ethnographer, a probation officer compared the Reyes Reform

School and its residents with several other juvenile halls and their residents:

Having worked previously in detention halls for juveniles, she was struck

by the differences at Reyt es. At Reyt es they are less stringent than in the halls.

“The big thing here is buzzes, which are like nothing to me.” In the halls, pens

and pencils aren’t allowed, but they are in Reyes. Metal isn’t allowed in either;

REPRESENTING MEMBERS’ MEANINGS 1 4 7

she took a metal splint that she found in Kate’s room for fear that it could be

used as a weapon . . . .

She described Reyt es as a “placement center” where the kids receive “treat­

ment.” “These kids aren’t terribly sophisticated.” The kids in the halls would

hide things in Noxzema or baby powder, but that wasn’t as big a concern here.

In the halls, “potential danger’s alwayt s present.” Here, the girls mostly just

want to talk to the boyts.

Here, the researcher picks up on and writes in her fieldnotes about the con­

trast that a staff member draws between this reform school and juvenile

hall. This indigenous contrast highlights several differences between these

two work settings that are relevant to this staff member: less staff concern

with danger, more relaxed forms of surveillance, and more effort to “help”

the kids. On other occasions as well, local staff made similar comparisons

between Reyes and juvenile hall, emphasizing the farmer’s “leniency” rela­

tive to the latter.

Similarly, in police patrol work, officers frequently contrast those who

“hustle a lot” to “burn outs” who are just “putting in their time.” A student

ethnographer elaborated this contrast in the following memo:

The term “hustling” is used by [sheriff’s] deputies to refer to an officer who

is alwayt s looking for crime, for a “good shake,” for someone to take to jail. A

“good shake” refers to someone whose search by the police will lead to a “good

arrest.” A “good arrest”ttypicallyt refersttotmosttfelonyt arrests and some misde­

meanor arrests (i.e., possession of a concealed weapon). One deputy described

some recent good arrests: “The rapist I got y esterday was pretty fun. A couple

of weeks ago, I got a biker with a 45 automatic. He also had a bulletproof vest

and some drugs. That was a pretty good arrest.” . . .

[In contrast], hustlers characterize burnouts as making “bullshit” arrests;

that is, he arrests people for crimes not considered to be serious by hustlers

but merely for the sake of “stats.” “Stats” are a monthly record of which depu­

ties attthe station are making the most arrests. Burnouts are thought to be con­

cerned merely with the quan tity, not the quality, of their arrests. One deputy

remarked that he didn’t want to work with another deputy; Al, because he feels

Al arrests people for “petty shit” -drunkenness and traffic warrants.

Drawing contrasts not only attributes meaning but may also serve micro­

political purposes that seek to advance the interests of one group in the set­

ting over another. Here, patrol officers contrast two general orientations

to patrol work-actively looking for serious crime and “good arrests” as

1 4 8 PURSUING MEM BERS ‘ MEANING S

opposed to making easy, “petty shit” arrests in order to build up monthly

“stats.” In that the former is clearly valued and the latter explicitly de­

meaned, this contrast is one-sided and partisan, drawing an “us” -versus­

“them” distinction between types of officers. Such a contrast, then, tells us

less about the differences between types of patrol offices and more about

the particular concerns, perspectives, and priorities of the “hustlers” who

provided the types.21 “Burnout” may be completely an imposed category in

that those so identified might not classify themselves as sharing a distinc­

tive approach to patrol work. Furthermore, “burnouts” might character­

ize their work style as a product of experience and maturity in contrast to

the violence-prone, “gung-ho” attitude of some younger, more aggressive

officers.

Finally, members may invoke indigenous contrasts highlighting indi­

vidual, personal changes over time. One such contrast involves drawing dis­

tinctions between the self someone used to have and the one they have now.

Consider, for example, how an ex-prostitute and ex-addict who had been

clean for some months described the problems she encountered from cur­

rent contact with her family:

Your mom came to visit y ou Sundayt right?Noel replies, Yeah ! was really upset

because of that. She pauses and then continues, “Well I wasn’t upset because

of m y mom it was my older sister . . . ” She pauses and then sayt s, “Also before

when rd see my mom rd be high, and this was the first time I wasn’t high.” I

nod my head, and Noel sayt s, “My parents bug the shit out of me, and the way

I’d deal with them was to get high, and now that I’m not high, I have to actually

deal, and that’s new to me.”

This woman contrasts how she used to handle contact with her parents- by

“getting high”-with what she has to do now that she is not high when she

sees them-“actually deal” with the stresses she feels in their presence. She

uses this contrast to mark her progress in working on her problems with

drugs and related issues.

In sum, indigenous contrasts do not provide reliable ways of character­

izing differences in settings, orientations, or people that the ethnographer

should understand as representing what is “real,” “true,” or “the facts.”

Rather, such contrasts tend to offer distinctive insight into what a particular

group or collection of people perceive and value as central to whom they are

and what they do.

REPRESENTING MEMBERS’ MEANINGS 1 4 9

Members’ Explanations and Theories

While earlier we recommended against imposing researchers’ theoretical

categories, an ethnographer should look for and seek to convey members’

more complex explanations for when, why, or how particular things happen.

In effect, the ethnographer puts aside his own inclinations to explain when

and why particular events occur in order to highlight members’ accounts of

them. In this way, the ethnographer seeks to elicit or distill members’ theo­

ries of the causes of particular happenings.

By way of illustration, consider a study of the door-to-door canvassing

activities of the local chapter of a feminist political action committee. The

committee sought contributions and signatures on petitions supporting

state legislation on behalf of women. Canvassers were assigned to territories

or “turfs” in crews of four to fourteen persons under the supervision of a

field manager, and they were paid a percentage of the contributions they

brought in above a preset minimum. Canvassers varied widely in the con­

tributions they collected: Some worked a full shift and brought in little or

nothing, while others working the same turf collected hundreds of dollars

in an evening.

These variations might well have tern pted the researcher to come up with

her own explanation or theory for why canvassers differed so drastically in

collecting contributions. Instead, she attempted to understand what issues

were of most concern to those involved in the campaign. In asking this ques­

tion, she noted that participants in the fund-raising effort were themselves

deeply and practically interested in differences in canvasser performance

and that the explanations offered varied depending upon one’s position in

the organization. Canvassers emphasized distinctions between “good turf”

and “bad turf,” contending that no one could raise significant amounts of

money when going door-to-door in neighborhoods where most people were

predisposed against their message. The researcher wrote of one incident:

It had been a hard week canvassing in Beach City, and no one was making any

money. The crew was vocally complaining and wanted to leave immediately

because it was “bad” turf and was upset at management’s unresponsiveness

to their plight.

Supervisors supported different explanations, generally honing in on some

failure in the canvasser’s technique. For example, the researcher quoted one

1 5 0 PURSUING MEMBERS’ MEANINGS

supervisor’s comments on how to get canvassers to focus on improving a

weak “money rap”:

“People wan t to attack and blame the turf because it is the most varyt ing condi­

tion. This is the most natural reaction. But, we need to make them realize that

there are other factors going on while one is canvassing that they can control.

If a person has a lo t of signatures and talked to a lot of people but got small

con tributions, then they are connecting with people, and it’s just a matter of

working on the money rap.”

Supervisors and frontline canvassers came into recurrent conflict over

exactly which theory was most accurate and, hence, what could be done to

alleviate the problem. Management strategies for training supervisors, for

example, emphasized practices that would prevent canvassers from “blam­

ing the turf”:

A consultant advised a prospective field manager: “When someone has done

shitty, get them away from blaming the turf even when they are emotional. Act

as an emotional lightning rod, but hold firm.”

The officer manager urged her field managers: “When y ou pick all the canvass­

ers up at n ight, y ou should do what are called ‘trunk talks.’ When y ou pull up

to a persons pickup spot, pull a few feet away from them, and hop out to de ­

brief them. If they did well, ask them what was going good for them that made

the evening successful. If they did poorly, take a moment to look at their turf

sheet and do a quick analy sis of what went on out there. This trains them to

analy ze the evening instead of automatically blaming the turf.”

In this instance, then, the ethnographer proceeded exactly by tracing out

different “members’ theories.” As she made the differing nature and loca­

tion of these working theories her analytic focus, she went on to explore

their practical, interactional, and organizational uses.

Finally, the field researcher should realize that people may offer more

than one explanation for an occurrence and, indeed, may express what ap­

pear to the researcher as “contradictory explanations.” Particularly in multi­

cultural and multilingual communities, people frequently shift between

languages, cultural expectations, and differing frameworks for perceiving

and assessing behavior. In contemporary Africa, this flexibility is not un­

common. For example, in Northwest Province of Zambia, the Lunda, Lu­

vale, Chokwe, Luchazi, and Mbunda peoples intermingle and intermarry. In

addition, many younger people have completed grammar school taught in

MEMBERS’ CATEGORIES IN USE: PROCESSES AND PROBLEMS 1 5 1

the official national language, English. In this multilingual context, people

regularly invoke contrasting cultural frameworks. For example, when talk-

ing about illnesses and deaths caused by wanga (sorcery/witchcraft), young

people often shift between traditionally based views and biomedical expla­

nations learned in school. Talking in Ki-Chokwe with the ethnographer and

several other neighbors, a man reflected on a young woman friend’s un-

timely death, concurring with the local diviner’s claim that she had died

from wanga. Later on, explaining details of her life to the ethnographer and

one of his brothers in English, he talked about her long-term symptoms as

characteristic ofe”TB” and “AIDS.” Since he did not see these explanations as

mutually exclusive, in foregrounding one, he did not negate the other one:

Wang a was the cause of death, though TB or AIDS was the disease. Recogniz­

ing that, as their social identity, situation, or language shifts, human beings

readily adjust their explanations, an ethnographer should carefully docu­

ment in fieldnotes when, how, to whom, and, if possible, for what purposes

people explain their crises.”

M E M B ERS’ CATEGORIES IN USE: P ROCESSES AND PROB LEMS

Members’ descriptions, stories, types, and theories, no matter how rich and

evocative, provide only a starting point for ethnographic fieldnotes. Deeper,

fuller memos and analyses in a final ethnography require examining not

simply what terms members use but also when, where, and how they use

them and how they actually categorize or classify events and objects in spe­

cific situations.

By way of illustration, consider the following fieldnote provided by a stu –

dent ethnographer with extensive gymnastic experience, in which he iden­

tifies terms for those attending an “open gym night” at a local university

campus:

At open gym nights, there are different classes and subclasses of people at­

tending. The major classes include the regulars, the visitors, and the walk-ins.

Of these, there are many subclasses too. In the regulars’ class, there are the

novice, the ex-gymnasts (old-timers), and the advanced amateur. The novices

are people that have never taken gymnastics, classes or lessons, and are people

that just walked in one day due to interest. The advanced amateurs are people

who were never on any gymnastics teams but have taken classes or lessons or

used to be walk-ins. Finally, the old-timers are those who competed at either

the high school or college level . . . . Walk-ins are students who have had along­

term interest in gymnastics and would like to learn from the old-timers.

1 5 2 PURSUING MEMBERS’ MEANINGS

This description provides a typology of those coming to the gym: “regulars”

(subtyped into three further classes-“novices,” “advanced amateurs,” and

“old-timers”), “visitors,” and “walk-ins.” But based on the notes, it appears

that this typology identifies only categories recognized by the ethnogra –

pher; it is not clear that people in this setting actually apply these categories

to others (and themselves) and, if they were to do so, when, where, and

under what circumstances. Thus, the problem with this typology is two­

fold: We do not know whether or not members recognize and use terms such

as “regular” and “walk-in”; and, more fundamentally, if they do use these

terms, we do not know exactly how, when, and for what purposes they do so.

In insisting on considering members’ actual situated use of specific

terms or categories, the issue is not the ”validity” or “reality” of these cate­

gories in a conventional sense. Rather, any object or event can be categorized

in multiple ways (Heritage 1984:144–50); and the fact that some objects/

events might be classed in one way or another (e.g., on the basis of having

this or that trait or attribute in common) is not adequate grounds for recom­

mending a particular classification, since we can always invoke or imagine

other traits that would produce very different sorts of classifications.” Gym

participants might indeed, at some times for some purposes, recognize “regu­

lars,” “visitors,” and ”walk-ins” as meaningful categories. But, we cannot tell

from this description, since no effort is made to look at how members actu­

ally talk about and identify others on specific occasions; that is, the types

are presented without interactional context as always and everywhere rele­

vant. Rather, the ethnographer, alerted to possibly relevant local categories,

should look closely at how members actually classify events on particular occa­

sions and for particular purposes.

Ethnographic fieldnotes, then, should not simply report indigenous

terms discoverable in a setting. Rather, fieldnotes should more fundamen­

tally detail members’ actual, situated uses of such terms. The following

pages provide two extended examples of how field researchers can make

their notes and other writings more sensitive to the interactional uses of

member-recognized categories.

“Storytelling” as “Doing”

Stories, as noted above, are told for specific purposes. Indeed, people may

tell a story to convey and support a particular interpretation of past events

or to define current relations in order to shape future actions. Thus, what

MEMBERS’ CATEGORIES IN USE: PROCESSES AND PROBLEMS 1 5 3

stories are “about” must consider the kind of speech, to whom the teller is

speaking, and the stated or implicit purposes as well as other contextual

influences.”

Consider the following incident that occurred in Zambia as Rachel Fretz

was preparing to leave a Chokwe village in which she and a local assistant,

Mwatushi, had been working for several weeks. Mwatushi’s father called his

wife, son, and the ethnographer into his house for a farewell discussion and

well-wishes for travel:

We greeted each o ther and then chatted about our leaving . . . . He [the father

and host] said that he was very pleased that I had come to stay here and that

they did not know un til y esterday that we were leaving today. Otherwise, they

could have sent something with us. Now they only have sweet potatoes to

send, and mayt be when I come the next time, they can send something good,

like a chicken, with me.

Then he started to narrate. His voice shifted into the rh y thms of storyt ­

telling and speeded up . . . .

“There was a chindele (foreigner/white person) who had two servants, and

when he went back to his country to get married, he left his house and all his

things with his servants to watch over them un til he came back. Now the chin­
dele stayt ed longer than they expected, and so the one servan t said, ‘Let’s leave,

he’s not coming back.’ But the other servant said, ‘No, he told us to stay here

un til he came.’ The one servant left, and when the master came back, only one

servan t was there-”

He paused: “Ah no, I made a mistake. Both servants stayt ed until the chindele
came. He came with his wife and he said, ‘I am very pleased that y ou stayt ed

here un til I came, and because of that, I will give y ou each a small present. It is

only a small present for y ou to take back to y our village to y our wives. It is small

because I used all my money to get my wife, but please take these small bundles

of grass as presents.’ Then he gave each one a very small bundle of grass.

“Halfway home, the one man said, ‘Ah we have much grass at home and

here I am carr y ing this small bundle. No, I will not carry it. rll throw it away.’

But the other man said, ‘No, I am carryt ing m ine to the v illage.’ So they went.

“When they arrived in their v illage, the one man gave his wife the bundle

of grass and said, ‘It is a small present from the chindele because I stayt ed un til

he came back. Here, put it in the house.’ So she saved it. Then later that day it

began to rain, and it came through the holes in the roof, so the man took his

grass and repaired his roof. That night they slept well.

“In the morn ing, the other man – the one who threw his grass awayt – got

up and looked out his window. He called his wife and said, ‘Come see the house

of our relative, the one who repaired his roof with the chindele’s grass.’

1 5 4 PURSUING MEMBERS’ MEANINGS

“They saw a large house with a tin roof and windows and many rooms. In

the yt ard, they saw two vehicles, one for the man and one for the woman, who

just then came out wearing good clothes,

“Then the man who threw his grass away said, ‘Wife, let’s go back on the

road to where I threw the grass away so that we can bring the grass and have a

fine house, too.’ But when they got to the place where he had thrown the grass,

they found that the bundle was scattered and all the grass broken.”

The father (narrator) continued, “Thus even though we do not have much

to give y ou-we have no chicken to send with y ou-we give y ou these small

words to keep and not throw awayt : May God bless y ou and carry y ou well on

y our journey . May He keep y ou where y ou are (live).”

Then he said, “It is good that y ou are taking our son with y ou, He should do

ever yt thing y ou tell him. If y ou call him to come with y ou, he will come. If y ou

tell him to stay, he will stay. Whatever y ou tell him, he should do.”

Together with the sweet potatoes, this story is a gift presented to the eth­

nographer in lieu of a chicken. The father implies that this seemingly small

gift, like the grass in the story, may turn out to be of exceptional value if one

has the sense to receive it properly.

Furthermore, the story is a misende (parable) through which people ad­

dress each other indirectly (Fretz 1994) and which here provides a context

within which to hear the subsequent conversation. The father uses the par­

able to introduce a conversation about reciprocal relations: Mwatushi, his

son, will not only work very well for the researcher and follow her directions

exactly, but the ethnographer must become his family in the distant village

where she lives:

“So it is for y ou to keep him . . , . It is for y ou to advise him so that he lives

well. Because he is alone over there [without relatives in the village where the

researcher lives and works], y ou are now his mo ther, his father, y ou are his

grandmother and his gran dfather. You are his brother and his sister. It is for

y ou to keep him.”

The parable provides connotations for the word “servant,” suggesting that

someone who stays with the chinde!e will (and should) be rewarded like the

servant in the story who exactly followed the directions of the master. But in

the subsequent conversation, the father suggests that Mwatushi as “family”

will be even more closely allied and loyal to the researcher than a “servant”

would be, perhaps traveling a great distance with her. Having established

these relationships, the father then asks for a gift that the ethnographer

might bring in the future should she return from America to Zambia. Ac-

MEMBERS’ CATEGORIES IN USE: PROCESSES AND PROBLEMS 1 5 5

cording to the Chokwe, people in a close relationship not only give each

other gifts, but they respectfully ask each other for gifts and favors in order

to establish and solidify a good relationship. As a respectful form of speech,

the parable graciously created an opening for his comments and requests.

In sum, the parable-heard in context-subtly reinforces and extends

through connotation the father’s courteous remarks and questions about

reciprocal relationships. His story is not only an immediate gift and bless­

ing for the road, but it also connotes an ongoing relationship. The father’s

creation of family ties with the ethnographer would, indeed, have long­

term benefits to her. But, only by recognizing the storytelling as a misende

through which the father addressed her indirectly could this ethnographer

truly hear what he was saying.

Members’ Terms in Everyday Interaction

Through experience in commission sales, student ethnographers have

found that salespersons in some contexts who regularly or blatantly “steal

customers” are termed “snakes” or “sharks” by coworkers and are generally

subject to a variety of pressures, rebukes, and sanctions for their behav­

ior. It is tempting for a field researcher to simply accept these definitions

of particular salespersons as “snakes” and then to draw contrasts between

how they work the floor or deal with customers and how those not catego­

rized as “snakes” do so. But ethnographers who proceed in this way will pro­

duce truncated, rather than complex and nuanced, descriptions and analy­

ses of relations among workers in these settings. Specifically, they will fail to

fully appreciate and document the micro-political, interactional processes

through which some workers determine that others are “snakes” and at­

tempt to convince coworkers that this is, indeed, the case. And they will fail

to fully trace out the intricate local knowledge (Geertz 1983) that underlines

any competent use of members’ terms in specific situations.

To illustrate the depth and complexity that can be added by looking

closely at how members actually use indigenous categories, consider the

following fieldnote written by a salesperson/researcher who worked in an

expensive, high fashion women’s clothing store and who herself played a

major role in the workplace dispute she describes:

I was helping a woman who was shopping with her husband, and I had taken
her to the back dressing room where she was trying on a lot of clothes. When­
ever a customer is trying on a lot of clothes, all the salesgirls notice the cus-

1 5 6 PURSUING MEMBERS’ MEANINGS

tomer and who is helping her. While I was fitting her in the dressing room, the

husband . . . asked Ellen at the counter about a pretty sweater hanging above

the cash drawer. It was a $710 Iceberg sweater with a beaded picture ofTweety

and Syt lvester on it. He quickly told Ellen that he wan ted to buy it as a present

for his wife and to wrap it before she came out of the dressing room. As soon

as I came out, I saw Ellen writing up this sale. I was furious. I was helping the

wife, and they were a unit. If I am helping her, then I am helping him also.

Ellen said that she didn’t know that I was helping his wife in the back when I

asked her why she didn’t get me to help him. I didn’t believe her. The sale was

too big and easy for her to pass up. So when the wife came out with about $500

worth of clothes to buy, Pat and Jane, watching over the counter, gave me eyt es

like they can’t believe what Ellen had just done . . . . Ellen had snaked my cus­

tomer, and we all knew it.

I confronted Ellen and said that what she did was wrong, imply ing that

she was a snake. She became very defensive. She said, “Hear me out, and then

I’ll listen to y ou.” After I heard her out, I started to talk but she cut me off in

the middle of my sentence and said, “Let’s see Sammie” [the manager]. Mean­

while, Pat and Jane both told me that I should have the whole sale. I went up­

stairs to speak to Sammie alone first, and she asked me if I wanted the whole

sale or half of the sale. I said that I believe I deserve the whole sale, but I will

split it if she understands what she did wrong. Sammie then told Ellen that she

must split the sale with me. When I went up to Ellen to say that it was not fair

that she cut me offearlier, she cut me off again sayting, “It’s over !”

Initially, note the explicit one-sidedness of this fieldnote account; its author

does not take the stance of a neutral, uninvolved party but clearly presents

herself as one of the story’s two major protagonists. The account is explicitly

political in that it is “making the case” that Ellen “snaked my customer.” The

accusation appears at least partially contested by Ellen, who is indirectly

quoted as saying she did not know “I was helping his wife in the back” and

who clearly refused to relinquish her claim to the commission.” The author

ignores these possibilities in laying out specific grounds for her claim: any

competent salesperson should “know” that a husband and wife are a “unit”

and would notice a promising customer trying on a lot of clothes; other

parties in the setting interpreted the event in the same way as the author;

and the local authority figure actually settled the conflict in a way that con­

firmed the author’s version.

The circumstances described in this fieldnote account also direct atten­

tion toward the interactional work that took place to get this incident de­

fined and treated as “snaking.” While this incident ends up being treated in­

teractionally by others in the setting as an instance of “stealing a customer,”

MEMBERS’ CATEGORIES IN USE: PROCESSES AND PROBLEMS 1 5 7

this result is not predictable in advance. Rather, it emerges as the inter-

action unfolds with the various parties advancing their respective claims

and accounts in order to appeal to, and elicit support from, coworkers. In

general, it is important for ethnographers to look beyond the simple use of

such members’ terms to appreciate the underlying micro-political charac-

ter of these processes. In the case of “snaking,” this author, as a careful eth­

nographer, pushed beyond the mere claim that another “stole a customer”

to look at how salespeople establish claims to specific customers, when and

how such claims are ignored or bypassed, how they reassert and sustain

these claims, and how conflicting claims and interpretations are presented

and resolved.

Furthermore, this account points the way toward appreciating the ex­

tensive, local knowledge required to make convincing accusations ofe”snak­

ing.” Specifically, the claim that another salesperson “stole my customer”

presumes knowledge of a whole set of local practices for “claiming custom­

ers.” Elsewhere, the student researcher began to sketch these practices in

the following terms:

Having asked a customer if she would like any help, y ou stand nearbyt ; if any

other salesgirl makes a move toward the customer, then we can say that per­

son’s name out loud. When she looks over, we can point to the customer, sig­

naling that we have already asked them if they would like an y help and im­

pl y ing that they are “myt” customer. This is how we preserve our claim to the

average customer who walks in off the street.

“Stealing a customer” thus assumes that a salesperson specifically ignored

this sort of asserted claim. Indeed, the account of the Iceberg sweater inci­

dent underlines how the accused culprit “must have known” that the cus­

tomer had been tagged: “Whenever a customer is trying on a lot of clothes,

all the salesgirls notice the customer and who is helping her.” In this sense, a

members’ term presupposes and encodes specific local knowledge and prac­

tice that the ethnographer wants to identify and describe.

As ethnographers pay close attention to members’ meanings, they

begin to appreciate how much interactional and political ”work” it takes

for people to create their meanings. In so doing, the careful ethnographer

learns to explore the knowledge that undergirds the implicit claims that

people make about events. These often unstated purposes and claims make

it clear, however, that field researchers cannot fully determine members’

meanings through interviews or informal questioning. Ethnographers must

1 5 8 PURSUING MEMBERS’ MEANINGS

discern local knowledge, not simply on the basis of people’s talk, but, rather,

through their “talk-in-interaction,” that is, they must notice what people do

in relation to others in order to produce specific, situated meanings.

RACE, G E N D ER, CLASS, AND M E M B ERS’ M EANINGS

Because they are committed to members’ meanings and experience, ethnog­

raphers treat the relevance of gender, race, or class (as well as other conse­

quential characteristics, e.g., age, sexual orientation, disabilities, etc.) for

everyday life in ways that differ significantly from common theoretical ap­

proaches. Often, such approaches slight or obscure members meanings by

setting forth a priori assumptions and definitions about the significance

and meaning of these background characteristics for members’ lives. Even

though, like such theorists, the ethnographer may assume from the start

that these are significant matters that should always be attended to in un­

derstanding social life, she places priority on how people themselves so­

cially construct and deal with gender, ethnicity, and class within the dynam­

ics of specific interactions, situations, and social conditions.

This ethnographic stance toward issues of gender, ethnicity, and class

has been criticized on several counts. One line of criticism insists that eth­

nographic research is uninformed by theories that might enable the field­

worker to transcend the limited view of specific events and members’ un­

derstandings of them to allow her to write about more generally significant

and sometimes unrecognized social forces. Another line of criticism holds

that ethnographic treatments of gender, ethnicity, or class are narrowly re­

stricted to empirical observations: That is, ethnographies describe specific

locales and situations as isolated from the broader social structures and

forces that critically determine specific events and individual lives.

Certainly, both criticisms highlight areas in which an ethnographic ap­

proach to gender, ethnicity, and class differs from more encompassing theo­

retical approaches. Committed to members’ meanings and experiences,

ethnographers are more attracted by what Geertz (1983) termed “experience­

near,” as opposed to “experience-distant,” concepts; thus, they gener­

ally give priority to these meanings over a priori, received theories and re­

searchers’ assumptions about the salience and import of these background

characteristics. Valuing the local and the specific, field researchers look in

a focused way at daily life rather than in a broad and sweeping manner at

general patterns. Ethnographers certainly prefer to see the direct influence

of social structures rather than to assume their relevance and effects at the

RACE, GENDER, CLASS, AND MEMBERS’ MEANINGS 1 5 9

outset. At first glance, this “experience-near” approach seems to create ten-

sions between ethnography and theories about the effects of broader social

structures. However, some of these apparent tensions lessen, and perhaps

even disappear, by looking closely at several ways that ethnographers can

and should bridge their commitment to members’ meanings with their con-

cerns for gender, ethnicity, and class.

At the most basic level, the ethnographer with strong interests in gender,

race/ethnicity, and/or class should carefully select a site for field research

where he expects one or more of these processes to be particularly salient. In

choosing such a site, the researcher should look for a setting where gender,

ethnic, or class diversity not only seems clearly highlighted but also where

these issues concern the members. Examples would include police forces

with increasing numbers of women or ethnic recruits or schools with ethni­

cally diverse student populations. In addition, a researcher might choose to

study events in which members directly address these issues. For example,

an ethnographer interested in gender issues in traditional societies might

study occasions in which elders teach the next generation how to behave

in appropriately gendered ways. In many societies, for example, initiation

ceremonies explicitly focus on instructing youth about gender roles and re­

sponsibilities. Among the Chokwe in Zambia, such rituals as mwadi for girls

after they begin menstruating and mukanda when boys are circumcised are

central village events that provide explicit information about gender con­

struction.

Indeed, an ethnographer not only can select a setting and events that

focus directly on gender, ethnicity, or class, but she might also design a

field research project exactly for its relevance to a theoretical issue de­

rived from these concerns. To study class, racial, and gender differences in

child-rearing practices, for example, Lareau (2003) carried out intensive ob­

servations of the daily lives of six black and six white families with third­

grade children focused on the differences between poor, working-class, and

middle-class families. Frohmann (1991, 1997) compared the prosecution

of sexual assault cases in district attorneys’ offices in a middle-class white

community and a low-income, minority area; while cases in the former typi­

cally involved “date rape,” and in the latter drug dealing, prostitution, or

gang activities, prosecutors in both offices processed cases in a very similar

fashion, keying on assessments of victim credibility and constructing con­

vincing accounts of the offense to be presented to juries.

Once in a setting, the ethnographer’s first concern should be to explore

the significance of gender, race/ethnicity, or class matters for those studied.

1 6 0 PURSUING MEM BERS’ MEANING S

A first step in this direction requires paying close attention to any occasion

upon which people explicitly invoke race, gender, and/or class as a relevant

context for talking about and/or acting toward each other. For example,

rather than assuming that ethnicity is invariably a causal factor producing

a behavior or event, the ethnographer seeks to describe, in detail, any inter­

action in which ethnic identification becomes a matter of attention. In the

following fieldnote, a student ethnographer describes what happened when

an African American high school teacher opened a discussion of white­

black relations in an African American history class:

Ms. B picked Dapo next, Dapo said that he had just moved to the Valley, South­

land Hills. This comment drew a couple of “woo’s,” Dapo grinned. He said the

area he moved to is a “white neighborhood” One time he was walking down

the street by his house and passed a white child playt ing there. The child’s par­

ents saw Dapo and grabbed the kid and dragged it inside. Dapo was kind of

laughing as he said this. He said he wanted to tell the people, ‘Tm black, but

I’m not going to kill y ou.” Some classmates burst into laughter and talked

among themselves. Dapo continued, “My parents are Creole . . . . They’re all

(lowers voice to an aside) you’re not really black.’ My cousins have blue eyt es

and blonde hair and all that, . , .” He continues, his voice firm ing up, ‘Tm

black. I’m a black person . . . . I’m proud to be black”

This account conveys a number of dimensions and contradictions of ethnic

identity that are meaningful to a high school student. For example, we

see the complex tensions that exist between who his parents tell him he is

(“You’re not really black”) and who he is to those in this neighborhood and

for this class (“I’m black”).

However, the significance that people attribute to gender, race, or class

may often be difficult for ethnographers to document because people are

not always aware of or do not always directly reference them. On some oc­

casions, an ethnographer may feel that people regularly act toward one an­

other in “classed” or “gendered” ways; yet, they may not be able to pinpoint

how this is so or to record specific scenes or actions in which members ex­

plicitly allude to these features. It may thus be extremely difficult to iden­

tify and tease out these matters in writing fieldnotes. In other situations, a

researcher might expect gender, race, or class to be important but find that

members fail to acknowledge, or may even deny, these factors. In such in­

stances, the ethnographer must push beyond explicit use of relevant terms

to make more systematic observations to identify patterns of activities that

reflect the relevance of gender, ethnicity, or class.

RACE, GENDER, CLASS, AND MEMBERS’ MEANINGS 1 6 1

For example, in her study of storytelling in a Chokwe village, Fretz was

consistently told that “anyone may tell yishima.” And, indeed, in most vil­

lages, men and women, adults and children told stories around the family

firesides. But in her own research in the village of the highest chief, after one

initial evening in which a woman narrated in the chota (the chief’s pavilion),

she could not get any woman to tell a story. With continued observation and

reflection, she eventually realized that not only did the chief consistently

dominate the storytelling, but he also requested that all storytelling take

place in his pavilion, a locale where men meet to talk and where women,

if invited, participated by responding and singing. Thus, questions about

women’s roles in storytelling did not reveal the status and gender impact of

“storytelling rights” in the pavilion because the answers to these questions

were not linked to storytelling but, rather, to other relational and situational

factors. Only repeated observation and comparison between similar situa­

tions finally led to an understanding of the complex web of situational, gen­

der, and status influences working in this context.”

On other occasions, specific talk by members will provide a useful start­

ing place for further inquiry to trace out the relevance of race/ethnicity, gen­

der, or class in wider realms of local life. For example, when a group of stu –

dents set out to study relations between students in an ethnically diverse

high school, one of the group members came back with the following talk

about different “groups” on campus:

Around the lunch table today, a bunch of guyt s who hang around together

were talking. I thought they could help me understand the different groups

at Central. They used a lot of terms I’d heard before to describe the kids. One

guy talked about “trendy people” and how I could recognize a trendy person

if I saw one. Someone else said there’s “ballers,” which are people who play

basketball, and then there’s “footballers,” people who play football and then

people who “kick” [hang around with] all the groups. And then there’s “pos­

ses.” They said a posse is a group of students who hang around together, kick

it together, and they do it because it gives them a sense of belonging. One black

guy goes, “It’s just a co incidence that all the people in my posse are black.” We

were all laughing so hard. He goes, “No, no, we all come from the same neigh­

borhood. Some of them are in terracial.” Then, there’s the “sw im team,” those

are the druggies because they use so many drugs that their eyt es are alwayt s

bloodshot so it’s like they were swimming. Then there’s the “GCP,” the Green

Card Posse, they go, “Oh, the Wetbacks.” A “cool” person wears nice clothes. I

asked, What if y ou don’t have money for nice clothes, does that mean y ou’re

not cool? They said, If y ou have a good personality. But if y our personality is

the same way y ou dress, then forget it. “This place is a fashion show.”

1 6 2 PURSUING MEMBERS’ MEANINGS

Here, we see that students invoke a range of local categories in distinguish­

ing and categorizing one another. Some of these categories make direct and

explicit reference to ethnicity, for example, “the Green Card Posse.” Ethnic­

ity is also directly mentioned with reference to “posses.” But specifically

how it is relevant appears more open: One speaker identified his posse as all

black; and another claimed that some posses are neighborhood based and,

hence, “interracial.” In contrast, another speaker minimizes ethnicity as the

basis for group formation. Finally, most of the categories are not explicitly

identified with any particular ethnicity, for example, “ballers,” “druggies,”

and “cool” people. An ethnographer in this setting would want to follow up

and seek to establish the ethnicities of students identified as belonging to

each of these various categories. This inquiry would be primarily a matter of

observing the ethnic status of students identified with each category, then

perhaps talking to students about observed ethnic patterns.

An ethnographer could also use this incident as a starting place for trac­

ing out connections between these student categories and gender or class. It

appears that this talk about groupings occurs among, and is about, boys; but

the field researcher would want to find out specifically if any of these cate­

gories include girls and to ask further questions about similar or different

groupings among girl students at the school. Here, in particular, the ethnog­

rapher should trace out gendered patterns of segregation and difference, as

well as of integration and overlap, among students and their activities.

Handling issues of social class may be even more complex depending on

the cultural context in which the ethnographer conducts her study. Com­

pared to gender and race/ethnicity, class in American society is often an

“experience-distant,” rather than an “experience-near,” concept (Geertz

1983). As a result, ethnographers rarely encounter members explicitly talk­

ing about “class” per se. But people employ a number of terms that refer to

elements or components of the concept of social class. For example, iden­

tifying “cool people” as those who have nice clothes directly involves a

kind of naturally occurring “ranking” of persons that mirrors one concern

of the social class concept. Furthermore, these students discuss “money,”

“nice clothes,” and the school as a “fashion show,” suggesting that paren­

tal income and conspicuous consumption might bear on how one is cate­

gorized within the school. Thus, the field researcher might further question

and observe these matters in order to describe what students consider “nice

clothes,” the care they take to display them, where these clothes and the

money needed to purchase them come from, and the differences these make

in shaping social relations within the school.

RACE, GENDER, CLASS , AND MEMBERS ‘ MEANINGS 1 6 3

Ethnographers have long been concerned with the significance of the

researcher’s own race/ethnic, gender, or class background for what he can

learn and write about members’ meanings in a setting.” Some hold that

differences in background characteristics of the researcher and those they

study are barriers that limit rapport and trust, leading the latter to control

or censor what they allow the ethnographer to see and understand (Riess­

man 1987). Such “outsider” research-university researchers studying poor

or working-class people, white researchers studying people of color, or male

ethnographers trying to find out about women’s lives-has also been crit­

icized on political grounds for advancing the careers of researchers while

distorting, and some would say exploiting, the lives of those under study,

and sometimes for exposing illicit activities key to the survival of some

such groups (Andersen 1993; Baca Zinn 2001; Duneier 1999; Gearing 1970;

Young 2008). Such concerns have led to recommendations that research

on society’s marginalized groups should be conducted only by members of

those groups; this “matching strategy” would increase access and enhance

trust and ongoing insight into the nuances of behavior and meanings that

could be written about in these social worlds (Bhopal 2001; Papadopoulos

and Lees 2002).

Yet, ethnographers have found this approach to be troubling as well as

advantageous (Gunaratnam 2003). Myerhoff (1978), for example, in study­

ing an elderly Jewish retirement community, felt plagued with guilt about

the privileges in her life as a young, educated Jewish woman that were not

enjoyed by those in the setting, and she experienced a strong emotional bur­

den to provide an adequate portrait of their lives. In her study of marital rela­

tions among Latino families, Baca Zinn (2001) found that her Latina identity

failed to provide access to working-class mothers who were initially distant

and distrustful, becoming more open only when they discovered she lacked

sewing skills that they felt every Mexican woman should have and took her

on as their student. And Zavella (1996), while sharing ethnic identity and

working-class background with the women farm workers she studied, still

encountered profound differences and distrust based on her education,

university position, and strong feminist commitments. Hence, matching

backgrounds can, in some instances, be grounds for exclusion rather than

greater access to important aspects of members’ lives. Moreover, research­

ers, like those they study, are multidimensional, and matching on only one

characteristic may not be sufficient to apprehend and write about members’

ways of life (Aitken and Burman 1999; Riessman 1987). Finally, race, class,

and gender are not static, self-evident attributes whose influence on inter-

1 6 4 PURSUING MEMBERS’ MEANINGS

action can be known beforehand (Ahmed 2000). Rather, they are qualities

and attributes that are mutually constructed and negotiated. The mean­

ing, salience, and value given to one background characteristic may differ

between the researcher and members and between different members in the

setting over time and in different circumstances.

Indeed, rather than enhancing access and ongoing understanding of

what may be written about, matching backgrounds may result in research­

ers overlooking issues because they are familiar and taken-for-granted as­

pects of life shared between themselves and those they study; or just as

members may be reluctant to reveal aspects of their lives with outsiders,

they also may not talk about topics about which they expect the researcher

who is a member of their community to be familiar. In the following memo,

Linda Shaw reflects upon the complexities of trying to get direct access to

members’ meanings using the matching strategy in a study of ethnic rela­

tions among newly immigrated Taiwanese and longtime Latino and Anglo

members of the community:

In some cases, our strategy of matching researcher backgrounds seemed

to work well, as when Anglo members of the community conversed easily

with us at city council meetings. Yet, in o ther cases, our strategy of match­

ing researcher backgrounds to those of members of the community took u n ­

expected turns, We hoped, for example, that as a Taiwanese immigrant, Yen

m ight learn how members of that community responded to the imm igrant

experience. So freely did she appear to move about and talk to them that we

were perplexed when they refused her repeated requests to talk about experi­

ences as newcomers, instead offering her advice about how to become a good

American while maintain ing her Chinese identity. At first thinking our efforts

to achieve trust and rapport by matching ethnic backgrounds had failed, only

later did we understand that in refusing to talk to Yen about their experiences

as new imm igrants, they were, in fact, instructing her about the wayt s of being

a good American. We realized that members of the Chinese community had,

indeed, opened themselves to her based on ethnicity. But they had done so in­

directly by invoking cultural practices for incorporation of newly immigrated

Chinese to American society that precluded talking directly about difficulties

they had encountered.

These reactions suggest the possibility of moving beyond treating class,

ethnic, or gender differences simply as barriers to be minimized or over­

come; rather, ethnographers can focus on what social traits or attributes

people consider most salient in their relations with the ethnographer and on

what can be learned from their responses to both these differences and simi-

RACE, GENDER, CLASS, AND MEMBERS’ MEANINGS 1 6 5

larities. For example, researchers from diverse class or racial/ethnic back­

grounds who are welcomed into settings may learn about the resources-

either material or social-that they bring that those in the setting value. Or

efforts-whether successful or not-to gain acceptance or to engage mem-

bers in conversation about particular topics may reveal unspoken rules gov-

erning membership, gatekeeping, and authority within the group. And,

finally, in keeping with our interactionist perspective, it is important for

ethnographers to remember that race, class, and gender (and their mean­

ings)-both of researchers and those they study-are not static, fixed cate-

gories; rather, they are constructed through interaction and may vary over

time as circumstances and characters change within the setting (Morris

2007).

In sum, many ethnographers now recognize that they “are almost always

simultaneously insiders and outsiders” (Zavella 1996:141). Race/ethnicity,

class, and gender similarities and differences do not neatly and predict­

ably determine access to writing about members’ meanings as “fieldwork

relations, in fact, involve whole persons, socially constituted as bundles of

situationally relevant traits” (Emerson 2001:122-23). As a result, ethnogra­

phers should not orient simply to differences or similarities in these mat­

ters but, rather, to “the social location of the ethnographer and informants”

and the ongoing negotiations of differences and similarities between them

(Zavella 1996:140-41). This has lead Gunaratnam to argue for the value of a

move from an emphasis on “commonality” to the ways in which “connectiv­

ity” is established between the researcher and members of settings (2003:97).

Similarly, Duneier (1999, 2004)-a white, Jewish, upper-middle-class eth­

nographer- believes that race, class, and religious differences such as those

between himself and the African American street vendors he studied can

never be overcome. Nonetheless, he was able to develop a practical, working

rapport with many of these vendors: While they suspected his motives as a

white Jewish researcher, they nonetheless,for their own reasons and purposes,

accepted his presence and, in so doing, provided access, although inevitably

partial, to patterned routines and goings-on of their everyday lives. The

goal, then, is to try to understand and write about how “a different social

position can have a serious effect on one’s work” (Duneier 1999=354).

Finally, white, middle-class researchers concerned with gender, race/

ethnic, and class inequality can also pursue a very different strategy: They

can “study up” (Nader 1969), focusing fieldwork on dominant, rather than

marginalized, groups. Katz (2001b:367-70), for example, identifies “getting

behind the scenes” of the “social worlds of the elite and the admired,” cha!-

1 6 6 PURSUING MEMBERS’ MEANINGS

lenging the distance created “by respectability and a privileged insularity,”

as one of the distinctive warrants for ethnographic fieldwork. In this way,

ethnographers may examine the ways that institutional actors or members

of dominant groups produce, perpetuate, and challenge gender, race/ethnic,

or class relations in daily interactions.

LOCAL EVENTS AND SOCIAL FORCES

Field researchers can employ a number of different strategies to try to link

the import of more distant social settings as well as general trends and pat­

terns, such as inequality related to race/ethnicity, gender, and class, to local

events and specific outcomes. Katz (1988b ), for example, argues that it is

critical to first understand the interactional and phenomenal realities that

provide the “foreground” for various kinds of criminal acts, only then tak­

ing up the relevance and impact ofe”background” factors such as ethnicity,

class, and gender. And while ethnography itself cannot provide direct ac­

cess to large-scale structural forces, ethnographers can see patterns of race,

class, and gender inequality, for example, as part of the “terrain on which

interaction unfolds” (Devault 1995) and aim to write fieldnotes that show

how structural patterns involving race, class, or gender are socially con­

structed and produced in daily life. To accomplish this requires that the

ethnographer avoid viewing gender, ethnicity/race, and class as reified vari­

ables or forces that act upon people and social settings to “cause” outcomes

such as social inequality. Rather, we encourage ethnographers to write about

the “doing” of gender (West and Zimmerman 1987), ethnicity/race, and class

and to examine how large-scale patterns related to gender, race, and class

are “enacted,” that is, produced, reproduced, maintained, and challenged in

and through social interaction.

To accomplish this initially requires that the ethnographer look for

specific connections within the setting to outside social influences.” The

ethnographer should write about how the people involved talk about and

understand their connections with these outside entities and forces, but he

would not be limited to these member-recognized understandings. Field

research on the homeless, for example, might well begin by recording how

people living on the street understand and cope with the conditions of their

daily existence on a day-to-day basis, including how they see their relation­

ship to the wider society (e.g., Snow and Anderson 1993). But the researcher

would also observe relations between homeless people and the various per-

USING FIELD NOTES TO DISCOVER/CREATE MEMBERS’ MEANINGS 1 6 7

sons, agents, and institutions with whom they have recurrent contact: for

example, missions, hotels, and other places that provide occasional resi-

dence; regular feeding lines and informal arrangements with restaurants as

sources of food; relations with police patrol officers and jailers; and care-

taker agencies and welfare/relief workers. Then, a researcher (or other re­

searchers) might move out to examine these institutions and agents and

their conditions of existence.”

Ethnography can also explore links to broader social processes by ob­

serving people and settings as they change over time. Long-term, con­

tinuous field research is necessary, for example, in order to understand

how working-class youth react to, and are affected by, their contacts with

schools. Introducing a longitudinal component to field research, while

practically difficult, allows the researcher to describe different life chances

and to understand how these chances are shaped and determined. Field re­

searchers, for example, often examine particular “institutional careers”

(Goffman 1961) and the factors that shape them, whether these involve mov­

ing through schools to different outcomes or through processing by the

police or courts to different fates. The limited “breadth” of many ethnogra­

phies can be improved through observations that span longer time periods,

recording changes that are not evident in atemporal renderings that that

provide a mere snapshot of social life.

REFLECT IONS : US ING F IELDNOTES TO D ISCOVER/CREATE

M E M B ERS’ MEAN INGS

In this chapter, we have proposed strategies for writing ethnographic field­

notes that collect and represent members’ meanings in a rigorous, grounded

manner. These strategies require the ethnographer to bracket preconcep­

tions about what is important in order to attend to people’s indigenous ways

of ordering and interpreting their worlds. In so doing, ethnographers as­

sume that members’ meanings are consequential and that how people act is

based on their understandings of their local social worlds. In pursuing mem –

bers’ meanings, ethnographers begin by looking at how members describe

and categorize people and events; they try to discern their terms, phras­

ings, classifications, and theories. But indigenous categories provide only

a starting point; the ethnographer’s task is not simply to identify member­

recognized terms and categories but also to specify the conditions under which

people actually invoke and apply such terms in interaction with others. No term

1 6 8 PURSUING MEMBERS’ MEANINGS

or category is self-applying to actual situations, and its relevance to specific

circumstances cannot be determined in advance. Hence, the ethnographer

should not describe social scenes by applying member-recognized terms

and categories to situations independently of members’ actual applications.

Several implications flow from recognizing that the ethnographer who

writes fieldnotes about indigenous meanings should specify the conditions

under which members’ meanings are invoked and applied. First, such field­

notes must incorporate not words and phrases abstracted out of context but,

rather, the actual interactional occasions in which these members’ terms are

used. Fieldnotes useful to appreciating members’ meanings, then, will be

interactionally, rather than cognitively, focused in order to document how

members construct meaning through interactions with other members of the

group and how they actually interpret and organize their own and others’

actions.

Some methodological implications follow. Many ethnographers seem to

assume that the pursuit of members’ meanings is equivalent to interviewing

people about what is important to them. But ethnographers collect mate­

rials relevant to members’ meanings by focusing, not on members’ decon­

textualized talk, but, rather, on naturally occurring, situated interaction

in which local meanings are created and sustained. Writing ethnographic

fieldnotes that are sensitive to members’ meanings is not primarily a matter

of asking but, rather, of inferring what people are concerned with from the

specific ways in which they talk and act in a variety of natural settings. Thus,

interviewing, especially asking members directly what terms mean to them

or what is important or significant to them, is not the primary tool for get­

ting at members’ meanings. Rather, the distinctive procedure is to observe

and record naturally occurring talk and interaction. It may, indeed, be use­

ful or essential to interview members about the use and meaning of specific

local terms and phrases, but the researcher’s deeper concern lies in the ac­

tual, situated use of those terms in ordinary interaction.”

Finally, focusing on interactionally situated uses of indigenous terms

heightens the ethnographer’s sensitivity to the intricate processes of situ­

ated judgment and skilled interpretation that characterize members’ use of

local categories. Members’ categorizations are not invariant and transcen­

dent but, rather, are tied to specific situations and used for varying pur­

poses. Extensive local knowledge and judgment-making skill are necessar­

ily involved in their use. In the gym, for example, those about to undertake

a particular gymnastic routine requiring a “spotter” may have a practical

interest in recognizing and distinguishing between the experience and skill

USING FIELD NOTES TO DISCOVER/CREATE MEMBERS’ MEANINGS 1 6 9

level of others present. Indeed, experienced gymnasts can see at a glance

how much training another has had on the basis of her performance and

actions. In general, a deeper appreciation of indigenous meanings requires

learning when and how members actually make such assessments and what

knowledge they rely on in so doing.

6

Processing Fieldnotes :

Coding and Memoing

At some point-after weeks or perhaps months of writing notes-the eth­

nographer needs to draw back from the field and to cease actively writing

notes. He must shift gears and turn to the written record he has produced

with an eye to transforming this collection of materials into writings that

speak to wider, outside audiences. Efforts to analyze now become intense,

concentrated, and comprehensive: The fieldworker begins to sift systemati­

cally through the many pages of fieldnote accounts and initial in-process

memos, looking to identify threads that can be woven together to tell a story
(or a number of stories) about the observed social world. The ultimate goal is

to produce coherent, focused analyses of aspects of the social life that have

been observed and recorded, analyses that are comprehensible to readers

who are not directly acquainted with the social world at issue. 1

The prospect of creating coherent, focused analyses from a mass of mate­

rials (fieldnotes now several hundred pages and in-process memos several

dozen) overwhelms many students. But fieldworkers have found that the

task can be handled effectively by recognizing several distinct practices in­

volved in carrying out analysis.

Initially, writing fieldnotes gives way to reading them. First, the ethnog­

rapher reads through all fieldnotes as a complete corpus, taking in the

entire record of the field experience as it has evolved over time. She begins to

1 7 2 CODING AND MEMOING

elaborate and refine earlier insights and lines of analysis by subjecting this

broader collection of fieldnotes to close, intensive reflection and analysis.

Second, the researcher combines this close reading with procedures for

analytically coding fieldnotes. Ethnographic coding involves line-by-line cat­

egorization of specific notes. In this process, the researcher’s stance toward

the notes changes: The notes, and the persons and events they recount, be­

come textual objects (although linked to personal memories and intuitions)

to be considered and examined with a series of analytic and presentational

possibilities in mind.

Qualitative analytic coding usually proceeds in two different phases. In

open coding, the ethnographer reads fieldnotes line-by-line to identify and

formulate any and all ideas, themes, or issues they suggest, no matter how

varied and disparate. In focused coding, the fieldworker subjects fieldnotes

to fine-grained, line-by-line analysis on the basis of topics that have been

identified as being of particular interest. Here, the ethnographer uses a

smaller set of promising ideas and categories to provide the major topic and

themes for the final ethnography.

Reading through and coding fieldnotes on a line-by-line basis inundates

the ethnographer with new ideas, insights, and connections. While continu­

ing to code and review initial memos, she elaborates these insights by writ­

ing more systematic theoretical code memos (Strauss and Corbin 1990 ). These

memos are generated by, and are closely tied to, phenomena, topics, and

categories created by rereading and closely coding fieldnotes. Later, as the

fieldworker develops a clearer sense of the ideas or themes she wants to pur­

sue, memos take on a more focused character; they relate or integrate what

were previously separate pieces of data and analytic points. These integrative

memos seek to clarify and link analytic themes and categories. 2

We present analytic practices that parallel methods developed by soci­

ologists taking the grounded theory approach to analyzing qualitative data.’

Grounded theorists give priority to deriving “analytic categories directly

from the data, not from preconceived concepts or he otheses” (Charmaz yp

2001:336-37). They maintain that if the researcher minimizes commitment

to received and preconceived theory, he is more likely to develop new an­

alytic categories and original theories from his data. By making frequent

comparisons across the data, the researcher can formulate, modify, and ex­

tend theoretical propositions so that they fit the data. At the actual working

level, the researcher begins by coding data in close, systematic ways so that

he can generate analytic categories. He further elaborates, extends, and in-

READING FIELDNOTES AS A DATA SET 1 7 3

tegrates the properties and dimensions of these categories by writing theo-

retical memos.

The earliest versions of the grounded theory approach depicted anal­

ysis as a clear cut, almost autonomous activity with the researcher “dis­

covering” theory in fieldnotes and other qualitative data. This approach

seemed to imply that concepts and analytic categories lurked in fieldnote

data, waiting to emerge and be discovered by the field researcher. But con­

temporary grounded theory practitioners, while remaining strongly com­

mitted to inductive procedures, no longer emphasize the “discovery” of

theory (Charmaz 2001=335); rather, they recognize that analysis pervades all

phases of the research enterprise-as the researcher makes observations,

writes fieldnotes, codes these notes in analytic categories, and finally devel­

ops explicit theoretical propositions. In this sense, then, analysis is more ac­

curately described as both inductive and deductive, what some have termed

“retroductive” (Bulmer 1979; Katz 1988a). The process is like someone who is

simultaneously creating and solving a puzzle or like a carpenter alternately

changing the shape of a door and then the shape of the door frame to obtain

a better fit (Baldamus 1972:295).

In this chapter, we develop an approach to analyzing fieldnotes based

on these ideas. Initially, we suggest ways to begin the analysis of fieldnotes:

close reading, open coding, and writing memos that formulate and clarify

the ideas and insights that such coding produces. We then consider proce­

dures that are helpful in carrying out more specific, fine-grained analyses:

focused coding and writing integrative memos. While we discuss reading,

coding, and memoing as discrete steps in analytically processing fieldnotes,

we want to emphasize that the researcher is not rigidly confined to one pro­

cedure at a time or to undertaking them in any particular order. Rather, she

moves from a general reading to a close coding to writing intensive analyses

and then back again. Said another way, from reading comes coding and writ­

ten memos that direct and redirect attention to issues and possibilities that

require further reading of the same or additional fieldnotes.

READ I N G F IELD NOTES AS A DATA SET

The ethnographer begins concentrated analysis and writing by reading his

fieldnotes in a new manner, looking closely and systematically at what has

been observed and recorded. In so doing, he treats the fieldnotes as a data

set, reviewing, reexperiencing, and reexamining everything that has been

1 7 4 CODING AND MEMOING

written down, while self-consciously seeking to identify themes, patterns,

and variations within this record.

We strongly recommend reading line by line through as many pages

of fieldnotes as possible, at least until coding seems to generate no new

ideas, themes, or issues. Reading notes as a whole, and in the order they

were written, confers a number of benefits. First, the fieldworker can per­

ceive changes in her relations with those in the field over time. The grad­

ual movement from distance to rapport, for example, may only become ap­

parent when reading in a matter of hours a record of events that took place

over weeks and months. Second, the ethnographer gains fresh insights as

she changes her own understanding and interpretation of people and events

by reviewing the completed set of notes. Based upon what has subsequently

been learned, initial interpretations and commentaries now reencountered

may seem naive or erroneous. This contrast between initial and later under­

standing is often striking when working in a totally unfamiliar culture and

language. The fieldworker may come to feel that foreign concepts and terms

have no equivalent in English. And patterns and tendencies recognized

when reading all of the notes may suggest alternative interpretations of ac­

tions or talk previously understood in another way. Finally, working with a

corpus of fieldnotes allows the ethnographer to take in, for the first time in

a relatively concentrated time stretch, everything that she has been able to

observe and record. Reading notes as a whole also encourages recognizing

patterns and making comparisons. She begins to notice how an incident is

like others in previously reviewed notes. Conversely, she also begins to note

important differences between incidents previously seen as similar.

To undertake an analytically motivated reading of one’s fieldnotes re­

quires the ethnographer to approach his notes as if they had been written by

a stranger. Indeed, many fieldworkers find it difficult to achieve the sort of

emotional distance required to subject to analysis those with whom he has

been deeply immersed. Some fieldworkers report discomfort at “examining

under a microscope” the lives of people with whom they have become deeply

involved and, in many cases, care about. For some, analysis comes close to

an act of betrayal; many fieldworkers report having taken several weeks or

months after they stopped writing fieldnotes before they could begin their

analyses. Some researchers resolve this internal conflict by working col­

laboratively with people in the setting, even occasionally coauthoring their

writing with a local assistant.

Although the deliberate and self-conscious analysis ethnography entails

may contribute to feelings of estrangement, it may be helpful to remember

0PEN C0DING 1 7 5

that making sense of “what’s going on” is an activity that members of the

setting engage in and that it is one of the usual and expected activities of

social life. And it is also sometimes helpful to remember that while our anal-

ysis of patterns of social life in the field site is ordinarily for audiences and

purposes outside of it, we seek to convey an appreciative understanding of

the world and lives of persons under study.

O P E N CO D I N G

While subjecting fieldnotes t o a careful, minute reading, the ethnographer

begins to sift through and categorize small segments of the fieldnote record

by writing words and phrases that identify and name specific analytic di­

mensions and categories. Such codings can be written in the margin next

to the pertinent fieldnote, on a separate sheet of paper (with some marking

of the location of the relevant fieldnote), or in a “comment” field in a word­

processing program or a keyword field in a text database. In such line-by-line

coding, the ethnographer entertains all analytic possibilities; she attempts

to capture as many ideas and themes as time allows but always stays close to

what has been written down in the fieldnote. She does so without regard for

how or whether ideas and categories will ultimately be used, whether other

relevant observations have been made, or how they will fit together.

Coding fieldnotes in this way differs fundamentally from coding in quan­

titative research. In quantitative coding, the researcher proceeds deduc­

tively by constructing questionnaires with categories derived from theory.

He fits people’s responses to the questionnaire into the already established

categories in order to determine the frequencies of events within those cate­

gories. By contrast, qualitative coding does not start from preestablished or

fixed analytic categories but, rather, proceeds inductively by creating ana­

lytic categories that reflect the significance of events and experiences to

those in the setting.• Qualitative coding is a way of opening up avenues of

inquiry: The researcher identifies and develops concepts and analytic in­

sights through close examination of, and reflection on, fieldnote data. Such

coding is not fundamentally directed at putting labels on bits and pieces

of data so that what “goes together” can be collected in a single category;

rather, the ethnographer is indeed interested in categories but less as a way

to sort data than as a way to name, distinguish, and identify the conceptual

import and significance of particular observations. In contrast to quantita­

tive coding, then, in qualitative coding we ask questions of data in order to

develop, identify, elaborate, and refine analytic categories and insights.

1 7 6 CODING AND MEMOING

In some situations, ethnographers may benefit from using one of the in­

creasingly sophisticated computer-assisted qualitative data analysis soft­

ware (CAQPAS) programs as a tool to help manage, code, and analyze their

data. If the ethnographer has accumulated hundreds of pages of fieldnotes

and interview transcripts, code-and-retrieve software provides useful and

efficient ways to organize and manage field data. With such a program, the

field researcher categorizes or labels “passages of the data according toew hat

they are about or other content of interest in them ( coding or indexing)” and

can then collect or retrieve passages labeled in the same way (Richards and

Richards 1994:446). Sorting field data into general, coherent categories is es­

sential when working with large, qualitative data sets. Field researchers can

also use more elaborate theory-building programs (Fielding 2001; Kelle 2004;

Weitzman and Miles 1995) that do not simply sort categorized data but also

facilitate the logic and application of actual analytic coding. These programs

enable the fieldworker to place very specific and detailed codes on particular

segments of fieldnotes and interviews, to link these codes to other codes and

categories, and to retrieve all data recorded under any code. Theory-building

programs also allow the field researcher to assemble and integrate all data,

codes, memos, and more finished analyses in one file.’

Despite their attractions and potential advantages (Corbin and Strauss

2008; Fielding 2001; Kelle 2004), computer-assisted qualitative analysis

programs also have a number of limitations. First, there are often heavy

start-up costs as time and effort is required to put field data into appropri­

ate formats and to develop and review emerging code categories. Hence,

these programs are not usually helpful to students collecting limited

amounts of data for research classes; in these cases, it is easier to use a stan­

dard word-processing program to sort data by simply creating new files

using highlight and copy functions and to enter code categories as mar­

ginal comments. Second, it is difficult, even in theory-building programs,

to modify codes once applied to specific pieces of data, even though such

modification is an important process. Third, these programs may entice the

researcher into a superficial, “fit-it-in-a-category” sorting-oriented cod­

ing procedure; this facile categorizing shifts the ethnographer’s attention

away from the essential task of creating new codes and categories that re­

quires actively reading and rereading notes on a sentence-by-sentence basis

and repeatedly rethinking and refining prior codes and categories. Corbin

warns against this danger in the following terms, “Computers can be used

to do coding, but the analyst must be very careful not to fall into the trap of

just fixing labels on a piece of paper, then putting pile of ‘raw’ data under

0PEN C0DING 1 7 7

that label. If a researcher does just this, he or she will end up with a series

of concepts with nothing reflective said about what the data are indicating.

Even with computers, the researcher must take the time to reflect on data

and write memos” (Corbin and Strauss 2008:163). Despite the power of the

computer, only the ethnographer creates, changes, and reconceptualizes

interpretations and analyses.

Whether carried out by hand or by computer entries, open coding be­

gins with the ethnographer mentally asking questions of specific pieces of

fieldnote data. In asking such questions, the ethnographer draws on a wide

variety of resources, including direct experience of life and events in the set­

ting; sensitivity toward the concerns and orientations of members; mem­

ory of other specific incidents described elsewhere in one’s notes; the leads

and insights developed in in-process commentaries and memos; one’s own

prior experience and insights gained in other settings; and the concepts and

orientation provided by one’s profession or discipline. Nothing is out of

bounds!

But the secret of coding lies in turning the answers to these questions

into a distinctive kind of writing-a word or short phrase that captures and

signals what is going on in a piece of data in a way that links it to some more

general analytic issue. Such writing is integrally linked to the processes of

thinking and interpreting, whereby the ethnographer “comes up with” a

code to write down. In turn, writing down codes-putting an idea or intu­

ition into a concrete, relatively concise word or phrase-helps stimulate,

shape, and constrain the fieldworker’s thinking and reflection. This mutu­

ally necessary relationship between reflection and writing is expressed in

John Forester’s (n.d.) apt phrase, “thinking with your fingers.”

We have found the following sorts of questions useful in beginning to

examine specific fieldnotes:

What are people doing? What are theytrying to accomplish?

How; exactly, do theydo this? What specificmeans and/or strategies do theyuse?

How do members talk about, characterize, and understand what is going on?
What assumptions are theymaking?

What do I see going on here? What did !learn from these notes? Why did I include
them?

How is what is going on here similar to, or different from, other incidents or
events recorded elsewhere in the fieldnotes?

What is the broader import or significance of this incident or event? What is it a
case of?

1 7 8 COD ING AND MEMOING

Such questions reflect and advance several specific concerns linked to our

approach to ethnography and writing fieldnotes. First, these questions give

priority to processes rather than to “causes” or internal psychological “mo­

tives.” Specifically, this priority means asking questions that identify what

is occurring and in what order, rather than “why” questions that ask what is

causing or producing some outcomes. In this sense, we view open coding as

a means for developing interpretations or analytic themes rather than spe­

cific causal explanations.

Second, these questions reflect a sensitivity to the practical concerns,

conditions, and constraints that actors confront and deal with in their

everyday lives and actions. This concern with the practical or the pragmatic

requires paying attention to mundane, ordinary, and taken-for-granted rou­

tines and ways of life, rather than looking only, or primarily, at the dramatic

or exceptional action or event.

Third, these questions can help specify the meanings and points of view

of those under study. We try to frame questions that get at how members see

and experience events, at what they view as important and significant, and

at how they describe, classify, analyze, and evaluate their own and others’

situations and activities. Yet, to get at these matters, it is initially crucial to

clarify what the ethnographer felt was significant about what occurred by

asking: “Why did I include this item in my fieldnotes?” It is then important

to ask whether or not, and on what basis, members seem to attribute this

same significance to events or incidents. These procedures keep the ethnog­

rapher aware of the complexities involved in pursuing members’ meanings;

in other words, they remind the ethnographer that she always writes her in­

terpretation of what she feels is meaningful and important to members.

Finally, these questions provide ways of moving beyond a particular

event or situation recounted in the fieldnotes to identify more general theo­

retical dimensions or issues. As noted earlier, such analysis is not a matter

of trying to fit observations into preestablished analytic categories. Rather,

the ethnographer engages in an active analytic process in which he seeks

to identify general patterns or categories suggested by events described in

the notes themselves. One useful way of proceeding here is by asking how

some current observation or incident relates to other observations and inci­

dents. Close comparison of such incidents and processes, attending to both

similarities and variations, can often suggest key features or dimensions in

detailed, specific ways. This process leads to identifying or naming broader

categories within which this specific instance stands as a “case,” in this way

helping to build more generalized analyses.

OPEN CODING 1 7 9

Such questions will lead to codes that the ethnographer writes in the

margins of her fieldnotes. The following example, from a student whose

ethnography examined her work as an usher, illustrates these processes:

customer types: late arrivals Dance audiences do tend to come right at curtain,

so we have to hold man y out. Tonight was no dif ­

ferent. fd say we had about 50 people waiting in

holding out audience members the lobby through the first number . . . . One man

we held out was irate. He had already been in but

waiters: irate had come out for some reason. When we closed the

door, he began yt elling at the door attendant. He said

latecomer claims exception he was already in-not like these other people who

were “LATF.” He was not late and shouldn’t be

mgr intervenes treated like them! The house manager came over

and smiled and told him in a quiet voice why he

passing the buck was being held out- that it was requested by the

dancers. He calmed down but was still angryt . He

waited without another word, except when I came

calming latecomers around. I went around giv ing out programs so they

keeping occupied could read something and so the ushers wouldn’t

distracting have to waste time doing that when these people

charged their doors. I also asked people if I could

tell them which aisle to go to so as to alleviate con­

fusion for the door attendant. When I got to this

man and asked him if he wan ted me to tell him

which door to enter through, hesaid in a huff that

he had already been in and knew where to go.

smiling Other people were just as irritated. I just smiled and

minimizing the wait told them it would just be a few minutes. I think

that calmed them a little because the exasperated

look left their faces.

This student ethnographer focused on the practical situation of ushers,

implicitly asking how ushers understood and made sense of behavior and

events and how they interacted with one another and with customers to

manage difficult situations. Specifically, the codes “holding out audience

members” and “calming latecomers” identify specific processes for deal­

ing with and managing latecomers as practical work problems. The ethnog­

rapher then asked herself how these activities were actually done by ush­

ers which led to a series of more specific codes for “calming,” for example,

“keeping occupied,” “distracting,” “smiling,” and “minimizing the wait.”

These codes begin to identify and elaborate a variety of analytic distinc-

1 8 0 COD ING AND MEMO I N G

tions. For example, the code “late arrivals” names a particular “type of cus­

tomer”; in framing “late arrivals” as a “etype,” she asserts that coming late is

a normal, routine event in this setting and that “late arrivals” are one among

a range of customer types. In identifying one customer type, this code raises

the possibility that other customer types exist and, hence, opens the ques­

tion of just what these other “customer types” might be. That is, the process

here is a dialectical one that consists of asking, “What is this a case of?”

or “Of what more general category is this an instance?” In answering this

question, the field researcher may draw upon a wide variety of experiences

and different sorts of knowledge: her own experience as an usher, her aware­

ness that dealing with people who come late is a practical matter that ushers

must routinely confront, her experiences as someone who has come late to

a performance, and her familiarity with sociological thinking about waiting

as a key to power differences (e.g., Schwartz 1975).

But while latecomers are expected at dance performances, the code

“irate waiters” distinguishes a particular audience type, a latecomer who

is a source of trouble and special concern. The code “latecomer claims ex­

ception” identifies both the responses with which ushers have to deal and

the categories and distinctions advanced by this particular latecomer. The

next codes-“mgr intervenes,” “passing the buck,” “keeping occupied,” and

“distracting” -identify additional forms of “backup” responses. These re­

sponses include the manager’s efforts to placate the disgruntled patron and

the writer’s attempts to take waiting audience members’ minds off the delay.

Codes, then, take a specific event, incident, or feature and relate it to

other events, incidents, or features, implicitly comparing and distinguish­

ing this one from others. By comparing this event with “like” others, one

can begin to identify more general analytic dimensions or categories. One

can do this by asking what more general category this event belongs to or

by thinking about specific contrasts to the current event. For example, the

response of “holding out” customers would stimulate a concern with the

reverse situation (e.g., “taking latecomers in during a performance”) and,

hence, would suggest looking for observations describing how this would

have to be managed.

While many of the codes used here involve members’ concerns and terms,

we also see attention to members’ meanings in the code “latecomer claims

exemption.” This code tries to capture the actual distinction that this audi­

ence member advances in trying to get back in to see the performance-that

some people arrived after the show had begun, but he had arrived before,

had left temporarily, and was now trying to reenter, and, therefore, was “not

0PEN C0DING 1 8 1

late” and should be treated differently than those in the first category. In

the staff response, we see the practical irrelevance of this distinction; to the

staff, what presumably matters are not considerations of justice and fair-

ness (such that “real latecomers” should be treated differently from those

who had to leave momentarily and, hence, were returning) but the disrup-

tion that would be caused by anyone entering at this time.

Through an initial line-by-line reading of her fieldnotes, this student

began to clarify the socially ordered work activities of an usher for dance au –

diences. As she continues through her notes, asking the question, “What are

the processes by which the ushers accomplish their work?” she will generate

more codes; some will be further instances or elaborations of earlier codes,

while others will suggest entirely different themes and lines of analysis. Hav­

ing a code ”waiters: irate,” for example, implies that becoming irate is only

one response in the general category of audience responses and suggests the

possibility of looking for others. She could also wonder: This goes on here,

but does it always to on? What are the conditions under which it occurs?

Similarly, the student may identify an order or natural sequence of events

or stages that make up the larger activity. She can further develop themes

along these lines by continuing to look for expected or routine events that

are problematic at each stage and the kinds of skills and practices used to

respond to them. For example, the strategies noted in the codes-“keeping

[customers] occupied,” “distracting,” and “smiling” -suggest that she look

for further instances to illustrate the general issue of ways that ushers man­

age, respond, control, or cope with different types of audience members.

In conclusion, this illustration reveals some of the distinctive qualities

of open coding. While quantitative coding aims for reliability-different

coders should categorize the same data in the same ways-different eth­

nographers will code the same set of fieldnotes differently. Disciplinary

background and interests, in particular, will exert a deep influence on ana­

lytic coding: Anthropologists working with the concept of culture, for ex­

ample, might formulate different analytic categories than folklorists inter­

ested in performance and the dynamics of performer-audience interaction.

Theoretical differences within a discipline may produce almost as marked

variations in coding. For example, two sociological field researchers study­

ing households might well write and code their fieldnotes quite differently

(even, we would argue, were they to carry out their studies in the same set­

ting); one might focus her coding on household relations and the division

of labor occurring in the context of particular economic policies, while the

other might examine women’s invisible work in families. In sum, there is no

1 8 2 COD ING AND MEMOING

single, correct way to code fieldnotes inasmuch as ethnographers ultimately

decide which, among a number of possible patterns and ideas, including

member concerns and interests, to choose as a focus.

Open Coding as Process

While it is often useful to begin coding by focusing on a term in the notes­

whether the fieldworker’s or a member’s-the fieldworker seeks to trans­

form that term so that it references a more general category. Yet, at the other

extreme, it is not useful to use overly general categories as codes. For ex­

ample, it would not be helpful to code as “social control” staff procedures

for searching residents’ rooms for “buzzes” and other contraband in a re­

form school. This category is too general and without specific connection

to the events and practices described in the notes. But, a code like “staff con­

trol-room searches” would categorize these staff activities as a specific

kind of control and perhaps stimulate the field researcher to think about and

identify other forms of “staff control.”

In open coding, the ethnographer also seeks to generate as many codes

as possible, at least initially, without considering possible relevance either

to established concepts in one’s discipline or to a primary theoretical focus

for analyzing and organizing them. In particular, code categories should not

be avoided because they do not fit with the fieldworker’s initial “focus”; this

focus will change as he moves through the notes. Rather, all ideas and con­

cepts that can be linked to, or generated from, specific fieldnotes should be

treated as being of possible interest and should be framed and expressed as

clearly and explicitly as possible. Hence, any particular code category need

not necessarily connect with other codings or with other field data; inte­

grating categories can come later, and one should not ignore or disregard

codings because they suggest no obvious prospects for integration within a

major focus or with other emerging categories.

To illustrate these processes, consider the following open coding of an

incident from a support group for those taking care of family members af­

flicted with Alzheimer’s disease:

trouble: memory loss; Lucie sayt s her husband is in good health, bu t his

bad driving syt mptoms include memory loss and poor and dan­

dr doe snot “help” gerous driving. The doctor does nothing to stop

asks advice him from driving. She asks, “What does everyt one

else think?” Some other members say, “Change

0PENC0DING 1 8 3

doctors.” Lucie explains the doctor is a friendof the

fampres sure s dr fam ilt Her son has stressed to the doctor that hisy.

father’s driving is dangerous, and they could be le-

med test ➔ no results gally involved. The doctor has done a catscan, but

there is no direction from that.

advice: be active Pat, the group leader, recommends, “Take it in to

cger toDMV yt our own hands.” She suggests that Lucie go to the

DMV. Lou sayt s she thinks there is a new law that

states an y tone with a mental deficiency, including

Alzheimer’s disease, is not supposed to drive. Lucie

nomed d>1 prevents action sayt s, “But I don’t have a name on it-that’s what

hinders action. I am so frustrated.”

advice: coalition w/dr Vie sayt s, “Isn’t it importan t for the doctor to tell

him nott to drive?” Lucie sayt s, “Why won’t he do

that? Mayt be he’s too close, and he doesn’t want to

get involved” Lou : “What about Nicholson ? He’s

a geriatric psychiatrist.” Others suggest that she hide

practical remedy, deception the car kt s. Jot sayt s, “You need to lie to him.” ey ey

Lucie sayt s, “I must say, I have been do ing that.”Joey

sayt s, “We all have.” . . . Lucie sayt s in terms of the

proposed remedy will not work car kt s, he knows there is asecondset. Anotherey

woman sayt s she talked with her husband, and he

“talking to” doesn’t drive an yt more. “I’ve done this. It is not

working.” Someone sayt s, “You need a good diag-

nosis from a medical doctor.” Lucie : “That’s what I

think.” Others in the group agree.

Through these marginal codes, the fieldworker has identified a variety of

loosely related (or even unrelated) issues:

driving by Alzheimer’s patients may be dangerous; famil y caregivers may have to
actively manage those who insist on con tinuing to drive;

medical diagnoses may play a critical role in caregivers’ efforts to manage patient
activities;

caregivers may experience frustration with doctors who fail to be sensitive to and
support fam ily concerns;

support group members may suggest wayts of getting around obstacles presented
by doctors; and

support group members may recommend various practical responses that will
prevent the person with Alzheimer’s from driv ing.

1 8 4 CODING AND MEMOING

Some of these codes reflect issues that the field researcher was interested in

from the start: practical “troubles” and how people respond to or “remedy”

such troubles (see Emerson 2008; Emerson and Messinger 1977). But many

of these codes elaborate or specify a prior concept in original and unantici­

pated ways, for example, “hiding the keys” as a practical response to prevent

dangerous driving. Other codes identify issues that are entirely unexpected,

for example, doctors as both barriers and possible allies in handling unfit

drivers.

By the time the ethnographer finishes reading the complete set of field­

notes, her categories and themes will have fundamentally changed. And

many of those initial categories will be dropped, in turn, as the researcher

becomes more focused and aware of other, more interesting and recurrent,

issues. Furthermore, the process of generating codes may help to clarify the

meaning or import of previous as well as upcoming notes, for coding shapes

and may alter the fieldworker’s sense of what the notes “contained” in the

first place. As one student commented: “You feel you know your notes be­

cause you wrote them, but the thing is, you wrote them so long ago that it

doesn’t click.”

Many students report that the evolving, seemingly unending character of

coding initially proved discouraging and upsetting:

The coding process, it happened once, and then it happened again. I ended up
coding again and again and again . . . . I had to get over the fact that I would
do it the wrong way, or I wouldn’t really find any good categories or things
wouldn’t relate to one another. I had to get over the fear of thinking that there
was nothing there.

Coding is indeed uncertain, since it is a matter, not simply ofe”discovering”

what is in the data, but, more creatively, of linking up specific events and

observations to more general analytic categories and issues. Although re­

searchers inevitably draw on concepts from their particular disciplines to

develop linkages, coding keeps them focused on, and anchored in, their

data. This often means that the researcher is already familiar with the key

concepts and interests of her discipline and quickly sees how a given piece

of data is relevant to them; but at other times, the researcher may have to

turn to specific writings that she has not previously read to find pertinent

concepts. With time, practice, and wider exposure within a discipline, the

researcher gains confidence that she can make analytic connections, and

coding becomes less threatening and uncertain.

WRITING CODE MEMOS 1 8 5

This open-ended approach can lead to anxiety on several different levels,

and some students fear they may never come up with a specific focus for

a paper. Others, finding line-by-line coding time consuming and tedious,

want to focus on a smaller number of themes in order to move ahead quickly

without a lot of “wasted” effort. Still others express concern over a proce­

dure that, in seeking to generate so many different codes, contradicts what

they have been taught about “logical” (i.e., carefully planned in advance)

thinking and writing. Consider the comments of two students:

I didn’t have an y categories before I began. I just was looking at the no tes and

jotting down codes, but it didn’t seem that I was going about it in a very logi­

cal way.

I went through two or three sets of notes and there were so many random, re­

curring themes and not anyt thing that was organized.

But the fact that fieldnotes seem unwieldy, with codings leading in many

different directions, is actually a good thing at this stage; such codings will

suggest a myriad of possible issues and directions. Especially early on in the

process of open coding, we recommend resisting these inclinations to focus

only on specific themes and topics while continuing to go through the field­

note record and generating additional codes.

Yet, we have also found that continuous open coding can generate a great

deal of frustration as ideas begin to coalesce; continuous open coding may

actually discourage developing a specific focus when it would be possible

and useful to do so. Thus, a strategy of selective open coding, in which the

fieldworker uses these procedures at different times and with discrete sets

of fieldnotes, may therefore be advisable. For example, one may begin with

systematic open coding but then, after going through a significant portion

of their fieldnotes, code remaining notes and recode previously coded notes

selectively, focusing on “key,” “rich,” or “revealing” incidents.

WRITING CO D E M EMOS

Inspired by coding fieldnotes and by rereading in-process memos, the

fieldworker begins to develop, preserve, and elaborate these ideas by writ­

ing theoretical code memos (Strauss and Corbin 1990 ). While the fieldworker

should try to read and code all fieldnotes, he may turn from the coding to

writing memos at any time, seeking to get ideas and insights down on paper

when they occur. He may also reread in-process memos, abandoning some,

1 8 6 COD ING AND MEMOING

while revising and elaborating others in light of subsequent observations

and the insights generated by coding. We encourage writing memos about

as many ideas, issues, and leads as possible. While some of these ideas re­

flect concerns and insights that the fieldworker brings to the reading, others

grow out of reengaging the scenes and events described in the fieldnotes.

One use of a code memo is to identify and write about core processes

that characterize talk and interaction in a particular setting. In the follow­

ing memo, a fieldworker in a residential treatment program for ex-prosti­

tutes gradually realized that the women involved usually characterized their

problem, not as prostitution, but, rather, as drug addiction. She then orga­

nized this memo around talk by one resident that illustrated this typical pri­

ority placed on overcoming drug problems:

Admission to the program rests on the women’s outside identities as street

prostitutes; however, the identity that is presented at the foreground of their

recovery program is that of drug addicts. When discussing the bad behavior

and the deviant identities that resulted in their placement at the house, the

women present their addictions, that is, their identity as addicts, at the fore­

front. The following interaction is between Melinda, a twentyt -one y ear old

resident, and me, the ethnographer.

I nod my head in response and Melinda sayt s, “I’m glad to be sober, I’m

happy now, and I don’t want to use anymore. But for me, the first thirty

days were easier than the second seem to be.” She looks down at the floor

and sayt s, “I used to wake up and be pissed off and depressed and need to

use. I’d use just so that I could get through the day, through the shit . . .

just to get through a day at work.” She laughs and sayt s with a grimace, “I

used to want to get high so bad that I’d make excuses to my pimp, I used

to tell him that it was a slow day, just so I could get high.”

Melinda expresses her gratitude for the program by expressing a positive opin­

ion of sobriety, and indirectly, proposes that her role as a prostitute was sec­

ondary to her desire to acquire and use drugs. Melinda places the primacy of

the drug problem over prostitution when she sayt s, “I used to want to get high

so bad that I’d make excuses to my pimp.” We see here how Melinda mentions

prostitution as a behavior secondary to her desire to use. In this way, Melinda

situates her identity as an addict at the forefront of her previous lifestyt le. She

also states, “Before, when I’d see my mom, I’d be high, and this was the first

time I wasn’t high.” Her roles as daughter and as prostitute are placed second­

ary to her identity as an addict.

Also, Melinda’s current identity at the house revolves around her partici­

pation in the role of an addict. She states: “I’m glad to be sober . . . But for me

WRITING CODE MEMOS 1 8 7

the first thirty day s were easier than the second seem to be.” We see here how

her time at the house, or time “in recovery, ” is not relative to when she stopped

hooking (which we will find out had ceased a month earlier than her drug de­

pendency); rather, it is based on her “dayt s sober.” . . .

Finally, Melinda continues to identify herself as an addict, or that drugs are

still problematic, when she sayt s, “the first thirty days were easier than the sec­

ond seem to be.” She is in her second month of “recoveryt ” and is therefore em­

phasizing that her addiction to drugs is a continuing struggle. Therefore, we see

that the identity of an addict is built and presented as the most important and

problematic character “defect” the women in the house are struggling with.

Note the limited intent of this analytic memo: It looks in detail at one piece

of talk to establish the various ways in which a resident emphasizes her

identity as an addict rather than as a prostitute. Although the ethnographer

presents this as a common pattern among residents of the program, she

makes no effort here to provide evidence for this general claim, to examine

“exceptions,” namely, women who do identify as having been prostitutes,

special circumstances in which women will emphasize prostitution rather

than drug use, and so on. Furthermore, she makes no effort to locate either

general reasons for why this preference for addict rather than hooker iden­

tity occurs, or its broader implications for outcomes and resident fates in

this or other programs.

Ethnographers also write initial memos to try to identify and explore a

general pattern or theme that cuts across a number of disparate incidents or

events. Along these lines, consider the following memo from a study of sup­

port and interaction among courtroom personnel (clerks, recorder, bailiff )

that exp lores patterns of “sustaining comm unity and insideness” in court­

room proceedings:

Examples of “sustain ing community and insideness” tend to occur during

dead time (recess) on easy dayt s with little business and also after session ends

for the day. . . . For example, after today’s session, all of the participants except

the judge, who alwayt s leaves, were actively looking for interactions. Their

methods included making eye contact with each o ther, walking toward each

other, making jokes, and in terrupting conversations. In this way, information

could be shared, and opinions could be aired.

This category can be distinguished from idle chatter during recess by the

involvement of the participants in the events. High involvement equals com­

munity and insideness; low involvement, which is evidenced by briefness of

interaction and lack of emotion and eyt e contact, equals idle chatter.

1 8 8 COD ING AND MEMO I N G

Here, the field researcher identifies a regular pattern of more intense, ani­

mated talk and action between courtroom workers that she contrasts with

other occasions of less engaging interaction (“idle chatter”). In her memo,

she offers some initial observations on when this pattern of relating occurs

(during recesses, on slow court days, etc.) as well as on what it involves (ac­

tively seeking out others,joking, etc.).

In sum, initial coding and memoing require the ethnographer to step

back from the field setting to identify, develop, and modify broader analytic

themes and arguments. Early on, these efforts should remain flexible and

open as the ethnographer reads, codes, and analyzes fieldnotes to foster a

wide range of new ideas, linkages, and connections. Eventually, however,

the ethnographer will move beyond these open, inclusive procedures to pur­

sue focused, analytic themes more intensively. Initially, this narrowing and

focusing process involves selecting a small number of core themes that the

researcher will subsequently pursue through focused coding and integra –

tive memoing.

SELECT I N G THEMES

Through initial coding and memoing, the ethnographer identifies many

more ideas and themes than he will actually be able to pursue in one paper

or monograph. Hence, he must decide which ideas to explore further and

which to put on the back burner, at least for the moment.

Field researchers have different ways of selecting core themes. The eth­

nographer might begin by coding fieldnotes for themes and topics that she

has already identified and begun to develop in writing in-process memos.

During open coding, the ethnographer can elaborate, deepen, and refine or

discard themes developed at earlier points in time. But, because she is not

bound by previous preliminary analysis, open coding provides the opportu­

nity for developing new themes and insights as she views the entire corpus

of her notes through fresh eyes. One consideration is to give priority to top­

ics for which a substantial amount of data has been collected and which re­

flect recurrent or underlying patterns of activities in the setting under study.

Fieldworkers might also give priority to what seems significant to members,

whether it is what they think is key, what looks to be practically important,

or what engages a lot of their time and energy. For exam pie, one student who

wrote fieldnotes while an intern at a county probation office described the

following process:

SELECTING THEMES 1 8 9

I was going through [the no tes) and kept thinking of things like we have all

this paperwork to do, and people have to sign this, and I started to get the

sense of this larger issue-how is the department dealing with so much paper-

work? And as I went through it, I found, “Oh, well, a lot of times we help each

other out.” One probation officer will say, I saw y our client y esterday on the

Commons; that will count as a collateral contact (a kind of contact that must

be noted in the paperwork) for y ou because I saw him. There are shortcuts that

way. There are summary reports called “quarterlies” that summarize basically

three or four mon ths’ worth of work into one sheet. So three or four things like

that are subtopics of this larger issue.

In going through her notes, this student began to notice the different tasks

that probation officers must accomplish with a sensitivity to the conditions

and constraints that accompany the work. Looking at what probation offi­

cers actually did amid the practical constraints and opportunities offered

by other agencies-police, clinics, and so on-provided a frame for draw­

ing together what had initially seemed like discrete tasks. Discovering ad­

ditional themes of this sort provided a guide to reading and coding the rest

of her notes.

The fieldworker must also consider how a selected theme can be related to

other apparent themes. A theme that allows the researcher to make linkages

to other issues noted in the data is particularly promising. Finding new ways

of linking themes together allows for the possibility that some of the themes

that might have been seen as unrelated and possibly dropped can, in fact, be

reincorporated as “subthemes” under more general thematic categories.

In the process of identifying promising themes and trying to work out

possible linkages, the fieldworker might, for the moment, lose a sense of

focus and have to rework ideas until she can reclarify matters. A student

who studied the band at a public high school started coding with a good

sense of what her paper would be about only to find her direction changed.

She reflected on these processes in an interview:

I first thought I would explain how, in the face of budget cuts, somebody could

keep a program, an extracurricular program like this, going. And then in list­

ing the wayt s that the teacher does that, I came across the idea that he has to

do things to get all of these kids to be friends together. And then I thought,

wait a minute, that could be a whole topic of its own. There’s so many things

going on. How do I explain in my paper the different social cliques with no

kids-there’s so many social cliques? And then I just started looking at the

relationships that students have with each o ther inside band and outside. It

1 9 0 COD ING AND MEMOING

was just the weirdest thing-I lost m y paper! The more I coded, the more I

lost my paper.

Eventually, this student shifted her focus from the many differences between

social cliques to how the teacher kept the program going, both in the face of

budgetary cu ts and the divisive tendencies of these different cliques. What

she initially reported negatively as “having lost her paper” really indicates

an openness to new issues and ways of putting things together.

Students engaged in this process often talk about a particular theme

“jumping out at them” or, alternatively, of the “focus” for the ethnography

“disappearing.” This experience is so strong and pervasive that it is impor­

tant to recall two closely related issues that were touched on previously.

First, while the ethnographer often experiences “something going on in the

notes,” neither the fieldnotes nor their meanings are something “out there”

to be engaged after they are written. Rather, as creator of the notes in the

first place, the ethnographer has been creating and discovering the mean­

ing of and in the notes all along. Particular sensitivities led to writing about

some topics rather than others; these sensitivities may derive from personal

commitments and feelings as well as from insights gained from one’s disci­

pline and its literature and/or the course instructor. Second, when an eth­

nographer thinks he has “a substantial amount of data” on a topic, it is not

so much because of something inherent in the data; rather, it is because the

ethnographer has interpreted, organized, and brought a significant body of

data to bear on the topic in particular ways.

Once the ethnographer has identified a set of core themes for further

analysis, he might find it useful to sort fieldnotes on the basis of these

themes. Here, the fieldworker breaks down the corpus of fieldnotes into

smaller, more manageable sets, collecting together, in one place, all those

pieces that bear on each core issue. This sorting or retrieving procedure in­

volves physically grouping segments of the data on a theme in order to more

easily explore their meanings. Sorting into one place or pile facilitates anal­

ysis by concentrating fieldnotes relevant to an emerging issue.’

In sorting fieldnotes, it is advisable to use themes that are inclusive, al­

lowing for notes that may have been identified with different but related

codes to be grouped together. For example, in the study of family care giv­

ing for persons with Alzheimer’s disease, the researcher decided upon man­

agement practices as a core theme based on her extensive open coding. Man­

agement practices included any actions that caregivers took to manage and

control the patients’ circumstances and behaviors. This category was inten-

FOCUSED C O D I NG 1 9 1

tionally inclusive, and it allowed the researcher to incorporate fieldnotes

given widely varying codes, including incessant monitoring of the patient;

warning or “talking to” the patient; and deliberately deceiving the patient in

order to manage troublesome behavior. The analysis at this stage is still pre­

liminary, and the meaning and significance of any fieldnote is open to fur-

ther specification and even fundamental reinterpretation. For this reason,

the ethnographer should feel free to include any particular fieldnote excerpt

in multiple categories.

Sorting requires physical movement of data excerpts in ways that alter

the narrative sequence of the fieldnotes. In the past, fieldworkers often cut

up a copy of their fieldnotes and sorted the pieces into piles that would

then be repeatedly rearranged as the analysis proceeded. Word processing

and programs specifically designed for processing qualitative data can now

perform the sort function very quickly and efficiently, although some field­

workers still prefer the flexibility that an overview of fieldnotes spread out

on a table or the floor affords. We strongly recommend that in using either

method, the ethnographer keep a computer copy, (with a backup) and

possibly an intact, hard copy, of the original notes for later reference.

FO CUSED C O D I N G

Having decided on core themes, and perhaps having sorted the fieldnotes

accordingly, the ethnographer next turns to focused coding that is a fine­

grained, line-by-line analysis of selected notes. This involves building up

and, in some cases, further elaborating analytically interesting themes,

both by connecting data that initially may not have appeared to go together

and by further delineating subthemes and subtopics that distinguish differ­

ences and variations within the broader topic.

As an example, the fieldworker whose research focused on caregivers

looking after family members with Alzheimer’s disease became aware of the

stigma frequently attached to the latter’s condition and behavior. Sorting all

fieldnotes on stigma (broadly conceived) into one long document, she then

reread and recoded all these materials, and, in the process developed a series

of sub themes of stigma. For example, she distinguished “passing” (efforts to

prevent the stigma from becoming publicly visible) from “covering” (efforts

to cover up, normalize, or distract attention from visible stigmatizing be­

havior). She also recognized and coded for situations in which the caregiver

cooperated with the person with Alzheimer’s to manage stigma and for sit­

uations in which the caregiver entered into some kind of “collusion” with

1 9 2 CODING AND MEMOING

others to apologize for or manage the stigmatizing incident and its social

effects.’ In focused coding, the researcher constantly makes comparisons

between incidents, identifying examples that are comparable on one dimen­

sion or that differ on some dimension and, hence, constitute contrasting

cases or variations. When the ethnographer identifies such variation, he

asks how the instance differs and attempts to identify the conditions under

which these variations occur.

By breaking down fieldnotes even more finely into subcodes, the ethnogra­

pher discovers new themes and topics and new relationships between them.

The same openness to new ways to understand and fit pieces ofdata together

that we encouraged earlier applies to focused coding as well. In some cases,

this process generates new issues or opens up new topics that carry the anal­

ysis in an entirely different direction and may even require a rethinking and

regrouping of the fieldnotes. One student ethnographer engaged in this pro­

cess reported:

You’re both discovering and creating the pattern as y ou create the pieces­

the initial codes-and these begin to structure and frame what the other

pieces are going to be and how they will fit together. You have one note and

y ou say to y ourself, “Oh, this note seems to fit and be similar to the first no te,

but it’s slightly different, and that’s what I mean by variation. But somehow;

they seem to follow one ano ther.” Then y ou continue and read, and maytbe 15

pages later, there’s something that seems like it follows or fits. You begin to

find pieces that fit together in some kind of way. Don’t worry how they all fit in

the total paper, just keep fitting them together even if y ou don’t have the con ­

nections between them. The aim is to identify what is going on irrespective of

whether y ou will use it later on.

Another student, initially overwhelmed by the number of preliminary

codes, said, “I felt that there were so many codes that it wasn’t very logical.”

But she persevered until she could begin to see that there was more to dis­

cover in the notes: “I did see that within the more general codes I could see

how that once I cut them up, I could separate them out into smaller sub­

groups. What I need toedo is do them again.” Through the process of focused

coding, the ethnographer begins to recognize a pattern in what initially

looks like a mass of confusing data. With focused coding, the ethnographer

may also begin to envision possible ways ofmaking an argument or telling a

story about some aspect of the lives of people in the setting.

Students often express concern when they have only one example of a

particular kind of incident or issue. They are concerned that writing about

INTEGRATIVE MEMOS 1 9 3

just one instance may distort their analysis if it reflects the response of only

a few of those in the setting. Finding only one example would be a prob-

lem if the field researcher’s purpose were to make claims about frequency

or representativeness. But frequency is only one dimension for analysis.

While the researcher delights in numerous examples of a theme or topic, the

goal in ethnographic analysis is not representativeness. Rather, the ethnog-

rapher seeks to identify patterns and variations in relationships and in the

ways that members understand and respond to conditions and contingen-

cies in the social setting. That there is “only one case” often does not mat-

ter.’ But, when the ethnographer is fortunate enough to find more than one

instance, it is important to note how they are the same and how they vary.

Useful questions to keep in mind at this point include the following: What

are the similarities and differences between these instances? What were the

conditions under which differences and variations occurred?

I NTEGRATIVE M EMOS

As the ethnographer turns increasingly from data gathering to the analysis

of fieldnotes, writing integrative memos that elaborate ideas and begin to

link or tie codes and bits of data together becomes absolutely critical. One

approach to writing integrative memos is to explore relationships between

coded fieldnotes that link together a variety of discrete observations to pro­

vide a more sustained examination of a theme or issue. Alternatively, the

ethnographer may reorganize and revise previously written in-process and

code memos, identifying a theme or issue that cuts across a number of these

memos and pulling together relevant materials.

At this point, many ethnographers continue to write primarily for

themselves, focusing on putting the flow of their thoughts on paper and

maintaining the loose, “note this” and “observe that” style characteristic

of several of the memos we have considered to this point. Others, however,

find it useful to begin to write with future audiences explicitly in mind.

For these researchers, integrative memos provide a first occasion to begin

to explicate contextual and background information that a reader who is

unfamiliar with the setting would need to know in order to follow the key

ideas and claims. Imagining this future readership within a particular dis­

cipline spurs the ethnographer to write in a more public voice, that is, to

word ideas in concepts and language that approximate the analytic writing

in a final text. This becomes a first attempt to formulate a cohesive idea in

ways that would organize a section of the final ethnography (see the dis-

1 9 4 CODING AND MEMOING

cussion in chapter 7). Thus, such memos sound more polished than earlier

memos.

Substantively, integrative memos may move through a series of fieldnote

incidents, linking these incidents by connecting sentences. We examine the

following extended memo on “remedial covering” by family members car­

ing for persons with Alzheimer’s disease to illustrate these processes:

Remedial covering involves attempts to correct the troublesome behavior once

it has occurred Caregivers take it upon themselves to watch over the family

member and attempt to “smooth over things” in a variety of public places. For

example, Laura explains what she does in the presence of friends:

He may take the cup off the saucer and just put it somewhere else on the

table. And fll say, “I think y ou’d probably get that cup back over here be ­

cause it’ll get tipped over, and it’s easier if y ou have it close to y ou like

that.” . . . I try to smooth over these things.

In a similar case, Carol recounts how Ned embarrasses her by removing his

dentures in a restaurant and how she handles this:

I got up real quick and stood in front of him and said, “Get y our teeth in

y our mouth.” Then she explains to me, “I felt I had to protect him. What

if the waitress came?”

In this first segment, the ethnographer links two separate incidents occur­

ring in restaurants through the themes of “watching over” and “smoothing

over things.” In doing so, differences between the incidents-for example,

in the first instance, that something untoward is prevented from happen­

ing, while in the second, the untoward action has occurred but is literally

“covered” and then corrected- are subordinated to these commonalities.

The researcher then takes up a further dimension of remedial covering,

specifying the contrast between covering that relies upon the cooperation

of the person with Alzheimer’s and covering that is carried out directly by

the caregiver:

Remedial covering involves having to negotiate the individual’s cooperation

when he or she is capable of doing so. For example, Laura describes her hus­

band in a local restaurant, how she instructs and phyt sically maneuvers him

through various eating tasks (“puppeteering,” Pollner and McDonald-Wikler

1985) and how he responds. Her description of their interaction gives a real fla­

vor of the minute detail to which the caregiver must atterid:

INTEGRATIVE MEMOS 1 9 5

fll say, “Now turn around some more so that y our legs are under the

table, and then move over so that y ou’re in front of the placemat.” . . .

Then he would set the beer out very perilously near the edge, and I’d move

it back. . . . And then fd have to arrange things . . . he picked up the tor-

tilla, and it wasn’t appropriate. And ifanybody were watching, they’d say,

“Tskttsk.”

While Laura suggests remedial practices to William in the above example,

Tess in her situation takes over and attempts to remedy the situation on her

own. She describes going to a buffet restaurant with some of her coworkers,

where she tries to cover her father’s mistakes so the coworkers are less likely

to no tice :

Him and I go to buffets all the time . . . and I watch him. I make him go

ahead of me so I can fix everyt thing he screws up. He like takes the spoon ,

puts some cheese on his salad, puts the spoon on his plate. . . . And I grab

the spoon and put it back . . . all the employt ees that I work with are be­

hind me.

Here, the ethnographer sets up a contrast between two different responses

to the problematic acts of a person with Alzheimer’s. First, she notes Laura’s

handling of her husband by means of orders; in so doing, she sees and marks

a parallel with the concept ofe”puppeteering” developed in an article she is

familiar with.’ Second, she examines Tess’s ways of managing her father by

directly “taking over.” She then continues by considering the conditions

under which one or the other form of remedial covering is likely:

As the person with Alzheimer’s is less and less able to cooperate with the care­

giver in these covering practices, the caregiver is forced to take more control

of the situation. For example, Carol states, “fm more ready to be the ultimate

authority . . . . This is the way it’s going to be done. In other words, take total

control.”

In composing this memo, then, the writer outlines a progression from

milder to more active and restrictive forms of remedial covering that are

likely to occur as the disease progresses. She ends by arguing that this pro­

gression fundamentally involves increasing control over the behavior of the

person with Alzheimer’s disease; she quotes a caregiver who talks openly of

her need to now “take total control.”

In writing analytic, integrative memos of this sort, the central task is to

develop theoretical connections between fieldnote excerpts and the concep-

1 9 6 CODING AND MEMOING

tual categories they imply. In so doing, the ethnographer confronts difficult

analytic choices. One major issue is deciding which theme to make the pri­

mary focus, which to include as subthemes, and which to exclude entirely.

Let’s return to the dilemma of the student who “lost her paper” while

focusing and sorting her notes: One strategy was to divide the paper up into

different sections, such that the issues of the teacher’s strategies for manag­

ing the band and of the students’ grouping themselves into cliques would

be analyzed as topics unto themselves. Another possibility was to see these

strategies as different aspects of the more general theme. Here, the paper

would have focused on how the teacher managed to keep an extracurricular

program going in the face of overwhelming odds-declining resources and

a large and heterogeneous group of students. Specific subtopics would have

included how he tried to motivate kids to spend extra time on weekends or

extra time during the week and how he managed the tensions and different

interests between the various student cliques.

Deciding how to frame an analysis often requires taking a step back from

the particulars of the analysis in order to answer the question, What is the

larger, more encompassing question I am responding to? One student who

studied an alternative school, for example, was able, once she clarified the

story she wanted to tell, to incorporate themes from the following incident

involving negotiations over the use of a chair at an all-school meeting:

The chair was just sitting there, and I was sitting behind a group of guyt s who

were saving chairs, and this girl took this chair and started to put her feet on

it, and the guy sayt s, “Hey, someone’s sitting there.” She said, “Well, can’t I

just use it until he comes back?” Then a student teacher comes along, and y ou

can see him eyeing the chair, and he sayt s, “Can I use y our foot rest?” She said,

“Someone’s sitting there.” He said, “Well, I’ll just use it un til he comes back,”

and then he sits down. But the first guy sayt s, “Excuse me, someone is sitting

there.” He sayt s, “Well, I’ll give i t back when he gets back.” The student (whose

chair it is] comes back and the teacher just got up and left.

The ethnographer saw in this fieldnote ways that the students at the school

negotiated with one another and with a student teacher over seating. But,

while she found the incident and several like it to be of interest with re­

gard to relations between students and between students and teachers, she

struggled with how to link such incidents to a variety of other themes. She

decided at this point to step back and attempt to relate the incident more

broadly to what she knew and found interesting about the school. She

thought, for example, about the pride that both students and teachers at the

CREATING THEORY FROM FIELD NOTES 1 9 7

alternative public school took in the ethic of “democratic decision making”

and “shared power.” She contrasted this with many more traditional schools

where teachers readily exert authority. With the more general issue of this

contrast in mind, the student saw that, on some occasions, teachers in the

alternative school may not hold or choose to exercise authority but, rather,

negotiate or defer to student claims to space. This led the student to see that

she could tie negotiating for space to a range of other incidents that were de-

cided in nonauthoritarian ways. She also began to look for contrasts in this

theme and, specifically, for examples of matters that were closed to nego­

tiation. By pursuing this line of analysis, the student saw that what initially

might have seemed to be an isolated, mundane incident was related to larger

questions of power and authority. More fundamentally, finding a frame for

this incident helped her not to take teacher and student claims to “democ-

racy” and “power sharing” at face value or as givens but, rather, as achieve-

ments that were variously honored in the setting.

Again, there is no single, correct way to organize themes and sub­

themes. Part of the decision about which course to take depends on the

kind of data that has been recorded. In the study of the high school band,

very rich and detailed notes on types of students in the school would allow

focusing on student cliques. But, if such observations are lacking, cliques

must move from the center of the picture and become part of the context

or background with something else in the foreground. It is usual for eth­

nographers to try on, modify, discard, and reconsider several possibilities

before deciding which tells the best story. As was the case when writing

fieldnotes in the first place, organizational decisions will be influenced by

factors that range from how inclusive an organizational scheme is to how

well it highlights particular theoretical and substantive interests and pref­

erences.

REFLECT IONS : CREATI N G THEORY FROM F IELD NOTES

This chapter has developed a grounded, open-ended approach to ethno­

graphic analysis, an approach keyed to the close, systematic consideration of

fieldnote data aimed at generating as many ideas, issues, topics, and themes

as possible. Rather than proceeding deductively with a theory that explains

phenomena and attempting to find instances in the data that illustrate or

disprove it, this form of ethnograp hie analysis shifts through and pieces to­

gether fieldnotes into a series of themes and more sustained analytic writ­

ings, at all times attending “closely to what happens in the empirical world

1 9 8 COD ING AND MEMOING

he or she studies” (Charmaz 2001:337) and to the everyday meanings, under­

lying assumptions, and practical concerns of those who live and act in these

worlds. As analyst, the ethnographer remains open to the varied and some­

times unexpected possibilities, processes, and issues that become apparent

as one immerses oneself in the written data.

But this open-ended process does not mean that the fieldworker com­

pletely ignores existing theory or has no theoretical commitments prior to

reading through the notes. It does suggest, however, that for the ethnogra­

pher, theory does not simply await refinement as he tests concepts one by

one against events in the social world; nor do data stand apart as indepen­

dent measures of theoretical adequacy. Rather, the ethnographer’s assump­

tions, interests, and theoretical commitments enter into every phase of

writing an ethnography; these commitments influence decisions ranging

from which events to write about to which member’s perspective to privi­

lege. The process is thus one of reflexive or dialectical interplay between

theory and data, whereby theory enters in at every point, shaping not only

analysis but also how social events come to be perceived and written up as

data in the first place.

Indeed, it is misleading to dichotomize data and theory as two separate

and distinct entities, as data are never pure but, rather, are imbued with,

and structured by, concepts in the first place. Fieldwork is continuously an­

alytic in character, as fieldnotes are always products of prior interpretive

and conceptual decisions and, hence, are ripe with meanings and analytic

implications. Thus, the analysis of fieldnotes is not just a matter of finding

what the data contain; rather, the ethnographer further selects out some in­

cidents and events from the corpus of fieldnote materials, gives them pri­

ority, and comes to understand them in relationship to others. Sometimes

these insights seem to “emerge” as the ethnographer reviews her accounts

of local events and actions as part of a larger whole. But often ethnographers

struggle to find meaningful, coherent analytic themes in their data, only

with difficulty coming to take on a more active “ethnographic voice.” As one

student reflected on her experience:

At first, I wanted the paper to emerge through the notes in the sense that it had
its own story, and I was supposed to tell its story. But I had to make the shift
from just wanting to talk about what was in the notes to making something
solid out of them- my ideas, instead of thinking that it’s hidden somewhere
in the notes.

CREATING THEORY FROM FIELD NOTES 1 9 9

Rather than simply tracing out what the data tell, the fieldworker renders

the data meaningful. Analysis is less a matter of something emerging from

the data, of simply finding what is there; rather, it is, more fundamentally, a

process of creating what is there by constantly thinking about the import of

previously recorded events and meanings.

In sum, in many instances of poring over fieldnotes, the ethnographer

may experience coming up with theory as a process of “discovery.” But

theory only seems to jump out of the data and hit the researcher in the face.

This flash of insight occurs only because of the researcher’s prior analytic

commitments built into the notes, the theoretical concerns and commit­

ments she brings to the reading, and the connections she made with other

“similar events” that were observed and written about. Thus, it is more accu­

rate to say that the ethnographer creates, rather than discovers, theory. She

does so, not simply in the culminating moment of reading and reflecting on

what she has seen and written about previously, but also throughout that

prior process of seeing as she writes fieldnotes.

7

Writing an Ethnography

In moving from fieldnotes to writing ethnographic texts, the ethnographer

turns away from local scenes and their participants, from relations formed

and personal debts incurred in the field. Now an author working at her desk,

she reviews her recordings of members’ everyday experiences and reorients

to her fieldnotes as texts to be analyzed, interpreted, and selected for inclu­

sion in a document intended for wider audiences. Thus, the dual aware­

ness of members and outside audiences, inherent but often muted in the

participant observer role in the field, becomes overt and insistent in writing

a polished ethnographic text.

While field researchers may envision different outside audiences, most

write for other scholars. ‘ Having been trained in a particular discipline
(such as sociology, anthropology, or folklore), the field researcher draws

upon and develops ideas that make sense within the conceptual language of

that discipline. While disciplinary concerns will already have shaped many

fieldnote entries, in actually composing ethnographic texts, the researcher

self-consciously makes his observations and experiences of particular local

scenes speak to the concepts and traditions of a scholarly discipline. The

ethnographer as author must represent the particular world he has studied
(or some slice or quality of it) for readers who lack direct acquaintance with

it. To do so, he moves back and forth between specific events recounted in

his fieldnotes and more general concepts of interest to his discipline. An ex-

2 0 2 WRITING A N ETHNOGRAPHY

cessive concern for a scholarly framework and general concepts would dis­

tort and obscure the nuances of everyday life; but to simply present mem­

bers’ categories exclusively in their terms would produce texts devoid of

relevance and interest to scholarly audiences.

In this chapter, we present an approach to writing finished ethnogra­

phies that seeks to use and balance this tension between analytic proposi­

tions and local meanings. Rather than composing a tightly organized ana­

lytic argument in which each idea leads logically and exclusively to the next,

we advocate writing ethnographies as narrative “tales” (Richardson 1990;

Van Maanen 1988). Ethnographies are tales or stories, not in the sense that

they are fictional, but in that the writer uses standard literary conventions

(Atkinson 1990) to construct from fieldnotes a narrative that will interest

an outside audience. Such tales weave specific analyses of discrete pieces

of fieldnote data into an overall story. This story is analytically thematized

but often in relatively loose ways; it is also fieldnote-centered, that is, con­

structed out of a series of thematically organized units of fieldnote excerpts

and analytic commentary.

We begin the chapter by examining the distinctive sort of ethnographic

story we seek to produce-what we call a “thematic narrative.” Thematic

narratives incorporate several analytic themes or concepts linked by a com­

mon topic.’ We then discuss a series of steps that move progressively toward

creating a thematic narrative that is fieldnote-centered. These steps include

writing out initial statements of analytic themes, then selecting, explicat­

ing, sequencing, and editing fieldnote excerpts in order to build up a series

of thematically organized units of excerpts and analytic commentary. Fi­

nally, we discuss the writing of introductions and conclusions necessary to

produce the completed ethnographic manuscript.’

D EVELO P I N G A TH EMATIC NARRATIVE

In coding and memo writing, the ethnographer has started to create and

elaborate analytic themes. In writing an ethnographic text, the writer orga­

nizes some of these themes into a coherent “story” about life and events in

the setting studied. Such a narrative requires selecting only small portions

of the total set of fieldnotes and then linking them into a coherent text rep­

resenting some aspect or slice of the world studied.

Writing a thematic narrative differs fundamentally from writing an ana­

lytic argument, both in the process of putting that text together and in the

structure of the final text. Structurally, in a text that presents a logical argu-

DEVELOPING A THEMATIC NARRATIVE 2 0 3

ment, the author sets forth a formal thesis or proposition in the introduc-

tion as a stance to be argued, then develops each analytic point with evi-

dence logically following from and clearly supporting the propositional

thesis.’ In contrast, an ethnographic story proceeds through an intellectual

examination of evidence to eventually reach its contributing central idea.

While a thematic narrative begins by stating a main idea or thesis, it pro­

gresses toward fuller elaboration of this idea throughout the paper. Indeed,

the more precise, fuller statement of the thesis is often most effectively pre-

sented at the end of the story in a conclusion to the paper.

In addition, the structure of an ethnographic story results from an or­

dered progression of fieldnote excerpts. The details in the fieldnotes stand as

the essential kernels of the story. That is, thematic narratives use fieldnotes,

not as illustrations and examples of points that have already been made, but,

rather, as building blocks for constructing and telling the story in the first

place. In this sense, the main idea grows out of the process of coding and se­

lecting excerpts rather than prefiguring the choice of fieldnotes to include.

The excerpts in an ethnographic story are not so much evidence for analytic

points as they are the core of the story.

In terms of writing processes, developing a thematic narrative requires

constant movement back and forth between specific fieldnote incidents

and progressively more focused and precise analysis. To facilitate this pro­

cess, we do not recommend beginning with a tentative thesis or working hy­

pothesis. Instead, we urge the writer to hold off formulating an explicit the­

sis until the paper is finished, so that even in the process of writing, she will

make discoveries about data and continue to balance her analytic insights

with the demands of sticking close to indigenous views. We suggest that the

ethnographer begin developing a thematic narrative by writing out a state­

ment of a general topic or question. A topic ties a broad analytic concern or

sensitivity to the events that occurred in the setting. For example, “ethnic­

ity as social construction in a high school” and “parental involvement in

juvenile court hearings” provide such topic statements.’ At this early stage,

topic statements point to a concern or phenomenon, but they do not pose

a specific problem or question or propose a formal thesis or explanation.

Rather, a topic or question identifies a more general focus and helps the au­

thor to begin tying fieldnotes together into a coherent whole.

In general, the topic of the ethnographic story will incorporate several

more specific analytic themes, namely, claims about key patterns, pro­

cesses, or regularities within the setting. Hence one way to develop a topic

is to review earlier codings and memos, identifying a number of the more

2 0 4 WRITING A N ETHNOGRAPHY

interesting or relevant themes in one’s fieldnotes. At this point, we advise

that one write out phrases stating possible themes clearly and explicitly. Ini­

tially, the researcher need not be concerned with deciding how these themes

relate to one another or with how they might be tied together; the writing is

intended simply to clarify and specify themes of possible interest. But once

several promising themes have been identified, the ethnographer looks for

ways of relating some of these themes to one topic and then decides to drop

those themes that cannot be tied to this topic.

Alternatively, the ethnographer may come away from his coding and

memo writing with a clear sense of an interesting and unifying general

topic. He should write out this topic as explicitly as possible and then at­

tempt to specify more particular themes that might develop that topic by

reviewing his codings, memos, and original fieldnotes. For example, having

written the phrase, “I will show that parents become involved in court deci­

sions,” the student ethnographer studying juvenile court then asked in what

different ways parents might become involved in these hearings. On review­

ing his codings, he found two distinct patterns, one in which the judge used

parents as a source of information about youth and another in which the

judge sought to help parents control their children. He then wrote out these

two more specific themes: “The judge sometimes uses parental information

against the minor in order to sentence him” and “the judge also might sup­

port the parents in disciplining the minor and, therefore, threaten punish­

ment.”

In either case, the ethnographer will move back and forth between topic

and themes, writing an overview statement that relates themes to a topic

and to one another and/or develops explicit phrasings for each identified

topic. The relations between themes need not be tight and closely reasoned;

in thematic narratives, the themes can be loosely integrated. Relating and

ordering themes will usually require changes in wording and conceptual­

ization. Clearly, some themes may not “fit” with others, even on these terms,

and may have to be dropped. In fact, even after developing an overall plan

for a first draft, it is quite common to revise both the specific thematic state­

ments and their interconnections a number of times as work progresses and

the ethnograp hie story begins to take shape.

Consider how one student began to develop a thematic narrative around

the general topic “ethnicity as social construction” in a public high school.

First, he wrote out an elaboration of his topic: “Through people’s inter­

actions ‘ethnicity’ is constantly being recreated and modified within a

situation.” Then, he wrote out a number of specific themes or issues that

DEVELOPING A THEMATIC NARRATIVE 2 0 5

he wanted to deal with. Finally, to present these themes, he worked out the

following order for five specific sections of the text- each centered on one

theme:

An overview of some different wayt s ethnicity is used in schools

Students refer to and recognize different social and ethnic groups, but the com­
position of the groups varies

The use of black ethnicity and the wayt s black social groups maintain ethnic
boundaries

People who use ethnic aesthetics of other people (whites’ use of black styt les), in
terms of boundary definitions

Ethnic conflict as a process of generating cultural distinctions

In developing these themes, the ethnographer does more than name dif­

ferent situations; more fundamentally, he points out distinctions and in­

terconnections between related phenomena. For example, the theme of

how students talk about and identify “different social and ethnic groups”

not only considers a range of ethnic (and social) groups but also deals with

the ethnic identities assigned to others. In contrast, the theme addressing

how “black social groups maintain ethnic boundaries” will involve examin­

ing how group members establish their own ethnic identity. Yet he also sug­

gests important linkages between these phenomena; for example, exploring

“whites’ uses of black styles” suggests a concern with the blurring and cross­

ing of ethnic boundaries that will elaborate and extend his interest in the

maintenance of black ethnic boundaries.

To pick a topic and specific themes, the ethnographer must make choices.

Fieldworkers regularly find that they have many more themes than they are

able to include in any particular manuscript. The process of developing a

story is essentially one of selecting some themes that resonate with personal

or disciplinary concerns and that recur in a number of specific fieldnotes. In

selecting these themes and the data they make relevant, the ethnographer

inevitably ignores other themes and data, at least for this particular manu­

script.

In developing a topic and then assembling themes into a story, the ethnog­

rapher should make every effort to incorporate multiple voices and perspec­

tives. To do so often requires giving special attention to selecting and fram­

ing the topic and subsequent interrelated themes, for how a topic or theme

is named and developed can implicitly privilege some voices and perspec­

tives and exclude others. For example, one student studying the relations

2 0 6 WRITING A N ETHNOGRAPHY

between domestic workers and their employers initially identified “hiring”

as one topic in her ethnography. But “hiring” frames events from the point

of view of the emp layer, highlighting and privileging her concerns with find­

ing a worker who is “reliable” and “trustworthy. ” “Hiring” implicitly neglects

the domestic worker and her practices for “getting hired” or “finding work.”

A more relational framing-for example, “the hiring situation”-would in­

corporate the perspectives of both employer and domestic worker.

In the following sections, we present ways of turning fieldnotes into eth­

nograp hie texts. While recognizing that the initial commitment to a general

topic and several initial themes informs this process, we emphasize how the

ethnographer elaborates, specifies, and excerpts fieldnotes-which may be

only loosely associated with a common theme-in order to develop a fin­

ished ethnographic story.

TRANSPOSING F IELD NOTES I NTO ETH NOGRAPHIC TEXT

Atkinson (1990:103) argues that the “persuasive force” of an ethnographic

text derives from the “interplay of concrete exemplification and discursive

commentary.” We are explicitly concerned with producing such fieldnote­

centered texts- stories that stay close to, and are highly saturated with, bits

and pieces of fieldnotes. To create such a text, the ethnographer must con­

ceptualize the relevance of local happenings so that they relate to analytic

issues; but simultaneously, the ethnographer must remain sensitive to how

these reframings might distort the meaning of member categories.

To begin this process, the fieldworker must return to the fieldnotes that

inspired the story to look for potential excerpts that could develop a story

line. The ethnographer first identifies pieces of fieldnote data and then

writes interpretive commentary about these excerpts; she also edits each ex­

cerpt and commentary unit so that the analysis elaborates and highlights

the fieldnotes that are the kernels of the story. Finally, the researcher must

organize these excerpt-commentary segments into coherent sections of

the ethnography; that is, she orders them in a sequence that creates a com­

pelling story line that leads readers to an ever fuller understanding of the

people and issues addressed.

Selecting Fieldnote Excerpts

With a topic involving a number of themes in mind, the field researcher can

return to the set of coded fieldnotes to identify the particular ones most rele-

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 0 7

vant to key issues. He returns to these sorted notes, creating fieldnote ex-

cerpts that will comprise the building blocks of the emerging ethnographic

story. We suggest several guidelines for deciding which fieldnotes to ex-

cerpt.

Selecting fieldnote excerpts is not a simple matter of “picking the most

interesting examples.” Rather, the ethnographer has a variety of reasons for

deciding which fieldnotes to include in the final text. In introducing a set­

ting, for example, a field researcher may select fieldnotes because they aptly

illustrate recurring patterns of behavior or typical situations in that setting.

Similarly, a field researcher may choose fieldnotes recounting commonplace

happenings or concerns. These excerpts may introduce more specific ana­

lytic themes or identify significant variations from what is usual.

The ethnographer also selects fieldnotes for their evocative and persua­

sive qualities. An excerpt may appeal because it portrays a rare or moving

moment-someone expressing deep anguish or two people in a poignant

exchange. Or a fieldnote description may seem likely to engage and per­

suade readers by enabling them to envision scenes, hear voices, and identify

momentarily with the ethnographer’s perspective on the action. In general,

excerpts that contain close-up, vivid descriptions that portray actions and

voices will situate readers in the scene; such excerpts will often enable read­

ers to imagine and vicariously experience what the researcher observed. In

contrast, a “skimpy” excerpt lacking vivid details fails to persuade because it

relies more on the author’s interpretation than on sights and sounds readers

can visualize or hear. In addition, excerpts that report naturally occurring

dialogue often persuasively reveal members’ concerns. Through hearing

people respond to each other in a conversation, readers can infer their inter­

pretations of each other’s words. Through such a dialogue excerpt, an eth­

nographer presents the negotiated quality of interactions-hence revealing

a process rather than just an outcome. A perceptive author, therefore, looks

for excerpts-especially those rich in talk and action-that reveal members’

different views and concerns as well as consequential moments in inter­

actions.

In selecting evocative excerpts, the ethnographer does not need to have

a precise analytic idea in mind. But in most cases, she will come to discern

analytic significance in such excerpts. An ethnographer trusts her own in­

tuitive sense that a particular written account is revealing, even if, at the

moment, she cannot clearly articulate why this might be so. Continuing re­

flection on how and why an excerpt is evocative, moving, or telling may ul ti­

mately lead to a new appreciation and a deeper, more insightful story.

2 0 8 WRITING AN ETHNOGRAPHY

When constructing a thematic narrative, the ethnographer also specifi­

cally seeks excerpts that illustrate concepts and suggest ways of elaborating

or specifying these concepts. Finding and selecting excerpts clarifies and

gives content to the emerging story. As ethnographers find and review new

excerpts, they further clarify ideas, and, in turn, consider additional excerpts

they had initially ignored. Often, these insights happen spontaneously: As

they clarify a theme or concept, a related instance recorded elsewhere in the

fieldnotes comes to mind (“I remember another instance of that!”) because it

ties in analytically. And on finding and reviewing that data, the ethnogra­

pher may further modify the core idea. He looks again in his fieldnotes and

memos for other excerpts that he may now see as relevant.’

A critical starting place, then, may lie in those fieldnote bits that touched

off particular codings and memo writing on themes of current interest. It is

important to review these previously thematized fieldnote accounts (and to

related coding and memos) and to revise and excerpt those that are relevant.

For example, a research project on women applying for domestic violence

restraining orders focused on the role of a friend or supporter in facilitating

this process. The following fieldnote played a pivotal role in helping the eth­

nographer to recognize key dimensions in this process:

Julie Peters was my fifth client. She was a 24-year-old Caucasian, married to a
Caucasian cop. He had never hit her but held a gun to her face and strangled
her at one point and constantly abused her verbally. Julie had brought in her
friend, Tina, who did most of the talking for her. I could tell that Julie was very
quiet and preoccupied. Tina said that Julie was really”messed up” and was los­
ing her hair, literally.

Julie: I just don’t want my husband to lose his job. He’s a cop, you know.
Interviewer: I know you’re worried about him, but let’s worry about him later.

First, let’s take care of you.
Julie: I know, you’re right.
Tina: It took a lot for her to come in. I had to drag her in. She called me this

morning, crying, and I said, “That’s it, we’re going in.”

This friend’s account of getting the wife to come in for a restraining order

against her husband typified a process whereby a supporter pushed a “vic­

tim” to seek legal remedy. Resonating with fieldnotes related to friends’ ac­

tive participation in the application for the restraining order, this fieldnote

crystallized an appreciation of “third-person support” in legal and other bu –

reaucratic encounters.

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 0 9

In general, an excerpt may jog the memory, suggesting other “similar” in­

stances or events and, hence, provide a starting place for collecting a body of

excerpts bearing on a common theme. Or, the ethnographer may begin to sys­

tematically review codings and fieldnotes, looking for excerpts of that “same

thing.” One might then note a common pattern or regularity captured in the

mass of fieldnote data. In a study of probation progress hearings in juvenile

court, for example, a field researcher observed that judges regularly solicited

parents’ views about their children’s behavior, as in the following instance:

Judge Smith answers [the minor] with a quiet but sharp tone: “I told y ou to get

good grades . . . . You haven’t been getting good grades . . . . I also told y ou to be

obedient to y our mother.” He then asks the mother: “Has he been obedient or

disobedient?” “Disobedient. He doesn’t go to school when I tell him to go . . . ”

she answers while looking at her son.

By collecting a number of such instances, the ethnographer can see nuances

within a theme and refine his interpretations of particular excerpts.

To do so, an ethnographer may begin to address issues of the differences

between instances she has observed and written about. In the first place, she

can look for variations within the theme or pattern seen in different fieldnotes.

For example, in studying the role of friends and supporters in interviews

applying for a domestic violence restraining order, one might first look for

instances in which the supporter becomes actively involved in the interview

and, second, in which the supporter says little and plays a secondary role.

Similarly, one might look for excerpts showing differences in how parents

respond to judges’ questions about their children’s misconduct. Thus, the

ethnographer could juxtapose the excerpt in which the youth’s mother re­

ported that her son had been “disobedient” to the following one in which the

mother supports her daughter-at least to some degree-by minimizing re­

ports of misconduct:

A y oung girl sits down to the left of her attorney. The mother sits down in

the back of the room in a chair closest to the entrance. Judge Smith asks the

mother directly how the girl is doing. She comments that she has no problem

at home “with her” but that school is “a problem.”

Considering variations within a context of similarity helps the field re­

searcher pursue further comparisons and, thus, make additional excerpts

relevant.

In the second place, the ethnographer can select additional excerpts that

2 1 0 WRITING AN ETHNOGRAPHY

involve more profound differences. Here, he looks for instances that contrast

with the previously discovered pattern. In juvenile court probation hearings,

for example, an ethnographer might select an excerpt in which the judge

does not ask the parent for her view of her offspring’s misconduct. Such ex­

cerpts begin to reveal the circumstances that shape and limit the previously

noted pattern of interaction in the first place. In the juvenile court setting,

this may occur in cases in which the parent has been discredited in some

way or when incarcerating the youth is a foregone conclusion.

In this process, the ethnographer should actually write out all of the key

dimensions, patterns, or distinctions. While the phrase or word that coded

an excerpt implies an idea, an author’s thinking often remains fuzzy until she

actually writes it out in a sentence. In writing out ideas, she continues mull­

ing over her interpretations. Ultimately, she will hone tentative ideas into

more clearly articulated propositions in a final paper. But at this stage, she

tries to fully exp lore variations in, and exceptions to, the theme she is investi­

gating. She aims for textured richness and flow, rather than logical tightness,

and leaves precise formulations and wordings to be worked out later.

Throughout this process, an ethnographer continually refines her overall

sense of the emerging ethnographic paper. Often, a main idea for the eth­

nography becomes clear to her quite early- while determining a topic or

identifying themes during coding. Other ethnographers clarify the main

ideas while selecting excerpts. For still others, the central idea comes into

focus with the start of writing commentaries on the selected excerpts. And

many ethnographers only finally settle on the exact focus and wording of a

thesis statement when writing an introduction. In the meantime, by writ­

ing out a tentative statement of the central idea, the ethnographer begins

to shape the paper’s overall focus and sense of what this ethnographic story

will tell. But this tentative, central idea-not yet a controlling thesis state­

ment-often changes during the process of explicating fieldnotes and re­

vising sections of the paper. Some beginning ethnographers are uncomfort­

able with this ambiguous, shifting nature of deciding on the central focus

of the ethnography. But, it is important to know that this uncertainty is an

important, even necessary, aspect of the analytic process, and that with per­

sistence, the ethnographer will clarify the focus of her paper.

Options for Explicating Fieldnotes

With a story in mind and a series of fieldnote excerpts and memos in hand,

the ethnographer next begins composing more elaborated analytic com-

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 1 1

mentaries that explicate each excerpt and link it to others. Proceeding in

this manner- producing a series of written segments combining analytic

interpretation with fieldnote excerpts- builds up, piece by piece, a coher-

ent, fieldnote-centered story.

Ethnographers use two different textual strategies for creating and pre­

senting units of fieldnote excerpts and interpretive commentary. An integra­

tive strategy weaves together interpretation and excerpt; it produces a text

with minimal spatial markings-such as indentation or single spacing of

fieldnotes-to indicate where the fieldnote ends and interpretation begins.

As an example, consider the following account of one way in which amateur

pyrotechnists-people who illegally construct and set off homemade fire­

works and related devices-acquire their working materials:

A second category of high-yt ield explosives that are obtained primarily by the

core pyt rotechnist includes such things as dynamite and various liquid and

plastic explosives used for both military and industrial purposes. In certain

areas, dynamite is reportedly very simple to acquire. I was informed that in

a neighboring state, anytone over eighteen y ears of age with a “respectable

purpose” could make an over-the-counter purchase of dynamite. During

the study, Arnold, Russell, and Hank made an excursion to that state to buy,

among other things, eight sticks of the explosive. As Arnold remarked: “We

just said we had a mine south of- that we were working, and the only purpose

we had in mind was to set it (the dynamite] off, just like anyone who uses fire­

crackers- just for the entertainment of it.” He further reported that he and

the o thers proceeded to detonate the dynamite in a remote spot to avoid the

risk of transporting the explosive across state lines back to their home state.

Here, the ethnographer employs fieldnotes as illustrations or “exemplars”

(Atkinson 199 o) of a claimed pattern, selecting and reworking them to exp li­

cate and document those claims. As a result, fieldnotes and ideas are merged

into a single, flowing text written in a single voice. The writer does not mark

differences between fieldnotes recorded in the past and present interpreta­

tions through textual devices but, rather, indicates this shift through such

transitional phrases as “for example” or “a telling episode.”

In contrast, an excerpt strategy visually marks fieldnote excerpts off from

accompanying commentary and interpretation, usually by indenting and/or

italicizing the fieldnotes. Consider the following paragraph from an ethno­

graphic section on “the difficulties which autistic clients experience as they

attempt to integrate into the community.” The author begins the paragraph

with the analytic point that neighbors frequently treat them in a “stigma-

2 1 2 WRITING AN ETHNOGRAPHY

tizing manner.” Then, she provides an excerpt to illustrate the point she is

making:

At times, people in the community respond more inclusively to clients, al­
though in a stigmatizing manner. At a local bowling alley; a bartender at­

tempted to accommodate John but patronized him instead:

! went with John to the bowling alley to get his coffee. John asked the man

behind the bar if he could have a “very large coffee.” The man gave him

a cup of coffee and then, when John went to pay for it, the man handed

back the dollar bill and said, “I forgot y our birthday last y ear, Happy

Birthday.” John put the dollar back into his pocket and said, “Thank y ou,”

to the man. When we got back into the car, Johntsaid, “It’s just my birth­

day. fm going to get some things to open up.” John continued to repeat

these phrases (to “perseverate”) until another situation redirected him.

Although the bartender gives John positive social reinforcement, he too treats

him in a discriminator y way. John in tryt ing to “fit in” in his community re­

ceives a response showing that he remains locked out. The bartender’s “spe­
cial treatment” ofJohn reveals that he views him as “special” -different-de­
serv ing ofor in need of a break. In the bartender’s attempt to do a good deed.

he further stigmatizes a person who already has to work hard to attain the

minimal entrance he receives into his own community.

Here, the particularized instance clarifies the more analytic statement the

author sets forth as the topic sentence. The fieldnote description inclines the

reader to be persuaded by her analysis. Then, through analytic commentary

following the excerpt, this ethnographer extends her initial point by consid­

ering several features of the interaction found in the fieldnote: John’s trying

to fit in, the bartender’s positive reinforcement, and the subtly stigmatizing

effect of special treatment.

The fieldnote is easily recognized as an excerpt since it is indented. This

visual layout enhances the discursive contrast between descriptive and ana­

lytic writing. It also produces distinctly dialogic text since the ethnographer

speaks in two different voices-as fieldworker describing the experience de­

picted in the excerpt and as author now explaining those events to readers.

Furthermore, by visually separating excerpts from commentary, this

mode of presentation frames fieldnote excerpts as accounts composed in the

past, close to events in the field. In this sense, excerpting shapes up fieldnote

bits as “evidence,” as what was “originally recorded,” standing in contrast to

subsequent interpretation. Indeed, through clear-cut excerpts, the ethnog-

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 1 3

rap her adopts a stance toward the reader that says, “Here is what I heard and

observed, and then here is the sense that I now make of it.”

Many ethnographers develop a preference for one or the other option and

employ it consistently throughout a given text.’ But it is also possible to use

both integrative and excerpt strategies at different places and for different

writing purposes. The integrative style promotes a smoother, more themati­

cally focused presentation of field data. It allows the author to convey many

ideas in a concise, focused manner, since the writer heavily edits portions

of the original fieldnotes that are not germane to the issue or argument at

hand. Moreover, an integrative style is particularly suited for presenting lon­

ger, continuous fieldnotes: Long, direct quotes from interviews or extended

episodes with complicated background circumstances can be recounted as

one continuing story.’ For this reason, this strategy facilitates consistent

use of the first person and, hence, encourages more flexible and reflective

narrative accounts. Finally, the integrative strategy is also useful for bring­

ing together observations and occurrences scattered in different places in

the fieldnote record to create a coherent overview of an issue or pattern.

In contrast, the excerpt strategy preserves earlier descriptions and de­

tails without extensive editing, in some sense letting readers see for them­

selves the “grounds” for analytic and interpretive claims. By textually dis­

tinguishing fieldnote and analysis, the excerpt style invites the reader to

assess the underpinnings, construction, and authenticity of the interpreta­

tions offered. Clearly, this strategy relies heavily upon the rhetorical impact

of presenting fieldnote excerpts as “evidence” collected prior to, and perhaps

independently of, the eventual interpretation. Finally, the excerpt strategy

allows for maximum presentation of unexplicated details and qualities of

events observed in the field. For ethnographers need not, and in practice do

not, explicate every aspect of the fieldnote excerpts they incorporate into

the text. Rather, they often allow the scenes to speak for themselves. Con­

taining more than the ethnographer chooses to discuss and analyze, such

excerpts give depth and texture to ethnographic texts. In fact, these unex­

amined qualities or details contribute to readers’ tacit understanding of the

scenes or events being described and analyzed. In this strategy, the excerpts

evoke as well as convince and, thus, stand out as striking, central, key writ­

ing in the ethnographic story.

Despite stylistic and other differences, integrative and excerpt textual

strategies share the common goal of interweaving portions of fieldnotes

with analytic commentary. In this sense, both involve writing coherent

2 1 4 WRITING AN ETHNOGRAPHY

units combining analysis with fieldnote data. We now address the specific

writing processes involved in creating excerpt-commentary units.

Creating Excerpt-Commentary Units

To maximize the interplay between analytic idea and excerpt, a fieldnote­

centered analytic commentary does a number of things. It focuses attention

through an analytic point, illustrates and persuades through a descriptive ex­

cerpt introduced by relevant orienting information, and explores and devel­

ops ideas through commentary grounded in the details of the excerpt. We use the

term excerpt-commentary unit to characterize this basic component of ethno­

graphic writing. While in some instances all these components can be com­

bined into a single paragraph built around a particular piece of fieldnote

data, in others, full explication of the excerpt may require a number of para –

graphs. We examine how ethnographers write such units using an excerpt

strategy; we would point out, however, that the integrative strategy gener­

ally involves only minor variations in the procedure.

Consider the following complete excerpt-commentary unit from an

ethnography of a storefront continuation high school for gay and lesbian

students. Following a paragraph introducing the theme of the section­

students subtly undermine teachers’ power and role by “sexualizing” ex­

changes-the author has presented and interpreted a typical incident of

“sexualizing.” He then moves to this unit:

analytic point

orienting information

Furthermore, students sometimes position themselves

as more powerful than the staff members by sexual­

izing the staff members’ instructional comments. The

following excerpt is between Michael, the tutor, and

Mark, a student:

Excerpt Soon after Michael had left the room, after his ex­

change with Chris, he came back and looked at

Mark and said, “Come with me, Mark.” Mark, who

at this point was putting some of his belongings in

his back pack, had his back turned to Michael and

said, “I don’t want to come with y ou.” While he said

this, he looked up slightly toward Chris and smiled.

The others [ all students] laughed

analytic commentary There are several aspects of this excerpt which are of

particular importance. First is the sequence in which

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 1 5

the comments occur. The teacher’s command,

“Come with me,” is afunction ofhis authority as a

staff member, andMark’s subsequent sexualization is

a challenge to this authority. Second, Mark no t only

refuses his authority command but also, by treating

Michael’s commen t as a sexual proposition which he

then turns down, further enhances his status. In es­

sence, Markhadpositioned himself as the more pow­

erful of the two “potential partners” by refusing the

staff member’s “advance.” Finally, the fact that this

was done in fron t of the other studen ts greatly affects

the consequences of the in teraction. When the o ther

students laugh at Mark’s commen t, they are acknowl­

edging the sexual componen t ofhis remark to the

poin t that Michael canno t simply overlook the sexual

aspect as he could if they were alone. In other words,

the students’ laughter makes the sexual component of

Mark’s commen t real and consequential for Michael’s

role as staff member.

The author begins the segment with his analytic point�e that students may

sexualize staff orders as a way of redefining and resisting them. This state­

ment not only links back to ideas in preceding paragraphs, thus contribut­

ing to the theme of the section and to the overall story of the ethnography;

it also “instructs” the reader in how the writer intends for him to read and

interpret that excerpt by directing attention to certain of its features.

Following the analytic point, the author provides orienting information

by writing a short sentence that acts as a bridge to the excerpt. This infor­

mation identifies the major characters in the scene by name and role. Since

the author has already described the physical structure and daily routines of

this small school, he can assume that the reader understands that the action

takes place in a classroom. He also assumes that the reader can understand

the significance of the events that are about to transpire without knowing

exactly when during the day this incident occurred or exactly what was in­

volved in the unspecified encounter between the tutor and another student,

Chris. In many circumstances, however, the author needs to orient read­

ers explicitly to the context and previous actions of about-to-be-recounted

events. Following this orienting sentence, the author presents his excerpt in

indented form.

Finally, the ethnographer discusses the interaction described in the ex­

cerpt in more extended analytic commentary, raising three issues relevant to

2 1 6 WRITING AN ETHNOGRAPHY

his theme: first, that Mark’s remark represented a challenge to the teacher’s

authority; second, that Mark pulled off this challenge by interactionally re­

framing the instructor’s command as a sexual proposition, playfully trans­

forming their respective roles; and, finally, that other students made up an

audience to this exchange, their laughing response confirming and drama –

tizing the sexualized meaning Mark had offered and making this incident a

consequential challenge to Michael’s authority.

In analytic commentaries, then, ethnographers tell readers what they

want them to see in the fieldnote. It is generally helpful when writing ana­

lytic commentaries to consider such questions as the following: What are

the implications of the events or talk recounted in the excerpt? What nu­

ances can be teased out and explored? What import does this scene have

for the analytic issues addressed in the paper? Indeed, ethnographic writ­

ers often develop such commentary by exploring the tension set up between

the focused idea and the more textured and complex fieldnote. Rather than

just considering outcomes, for example, the writer might examine the ne­

gotiated quality of the interactions that lead to a particular outcome (e.g.,

transforming an order into a sexual proposition; examining the role of other

students as audience).

Although ethnographers may have written their fieldnotes in either past

or present tense, they usually write their analytic points in the “ethnographic

present.” This convention portrays the incident recounted in the excerpt

as temporal and historical, whereas it presents the analytic commentary as

ahistorical and generalizable.’ Indeed, analysis inevitably generalizes specific

individuals, unique interactions, and local events-at least to some extent.

But these abstractions never veer too far when commentary stays grounded

in fieldnote excerpts. The specificity and interactional dynamics, so vividly

clear in the excerpt, temper the generalizabilityof abstract insights.

In writing an excerpt-commentary unit, the ethnographer must closely

examine his writing strategies to check whether idea and description re­

inforce each other. In a fieldnote-centered ethnography, a creative tension

exists between analytic points and illustrative excerpts; the ethnographer

tells the story through both excerpt and commentary, and, thus, ideas and

descriptive details must support each other. An excerpt should not only

further a theme or concept; it should also convince the reader that the eth­

nographer’s specific interpretation and more general story are justified.

Conversely, the ethnographer should also ensure that the analytic point

highlights the details of the excerpt. Often in checking the fit of fieldnote

and commentary, the ethnographer must revise the latter to bring it closer

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 1 7

to the excerpt. In some instances, this revision so changes the analytic com­

mentary that it becomes irrelevant to the theme of the section; consequently,

the entire excerpt-commentary unit may have to be deleted or moved-at

least for the moment-until its relevance becomes clear.

A discrepancy between idea and descriptive detail might also arise from

tensions between the implicit point of view in the excerpt and that implied

by the analytic claim. To be convincing, the perspectives of the analytic point

and the description must conform. For example, a student-ethnographer

studying a juvenile detention hall wished to focus his ethnographic story

on juveniles’ responses to staff authority. Yet, consider the following excerpt

and the perspective it presents:

The boyts sitting in the day room had expressionless faces. One Hispanic boy

rested his feet on one of the plastic chairs, and L told him to take his feet off.

He took his feet off of the chair, and then L walked down the hallway. When

she came back to the control room a few minutes later, she noticed that the

boy’s feet were back on the chair, and she called him to the control room. He

walked in with a grin on his face. She asked why he put his feet back on the

chair, and he shrugged and looked at the ground. She then told him that when

she tells him what to do, he had better do it. She told him to go and sit down

in the day room.

Despite an initial focus on “the boys sitting in the dayroom,” this excerpt

quickly shifts from the point of view of an anonymous observer of the boys’

activities to that of the adult probation officer charged with maintaining

control in this setting. This staff point of view conflicts with an analytic

focus on the activities of the boys and their responses to adult authority. 10

The fit between fieldnote excerpt and analytic point should be seen as

part of the progression of the whole ethnographic story. The author should

think not only about writing an analytic point that develops the theme of

this section but also about how this excerpt and accompanying commen­

tary will convince through the interplay of fieldnote details and ideas and,

therefore, move the story along. In writing excerpt-commentary units, the

analytic point does not so much govern the excerpt as it highlights its fea­

tures; the excerpt itself- as previously constructed-constrains what ana­

lytic points the author can now make and how to angle them. In a sense,

a thematic narrative progresses through incremental repetition. Each unit

both repeats the theme but also, through small increments, adds some fur­

ther ideas and glimpses of people. The repeated look at the section theme

from different angles deepens the reader’s understanding.

2 1 8 WRITING AN ETHNOGRAPHY

Finally, the ethnographer should consider the implications of excerpt­

commentaries already included in the ethnographic story for any additional

such units that might be developed. Indeed, Katz (1988a:142) argues that

well-crafted ethnographies possess a “weblike character,” allowing readers

to use data offered in support of one idea to confirm or disconfirm other

ideas. The ethnographic author, aware of these confirming and disconfirm­

ing possibilities, should be sensitive to the import of unexamined features

of other fieldnote excerpts and analytic commentaries for current theo­

retical claims.

In sum, the ethnographer does not allow a preexisting theory or thesis

to overly determine how fieldnote excerpts are analyzed. Rather, she works

back and forth between coding, potential excerpts, and analytic points so

that, together, they move the story along. This process implants a creative

tension between excerpts and analysis which enhances the story and deep­

ens the reader’s understanding of the world it represents.

Editing Excerpts

In writing an excerpt-commentary unit, the ethnographer reconstructs the

relevant excerpt. The researcher begins by reviewing the original fieldnote

to decide which portions to highlight and move to create a working excerpt.

This decision involves making an initial determination about exactly where

to start and where to end that excerpt. Generally, leaving in, rather than cut­

ting, a longer fieldnote segment is a prudent policy in making these first

cuts since the author can later eliminate portions that prove extraneous.

The ethnographer continues to review and edit these initial excerpts as

she elaborates an interpretive commentary. As this process continues, we

recommend thoroughly editing an excerpt as part of the process of writing

an excerpt-commentary unit. Since the author is immersed in the details of

the excerpt and its various analytic possibilities, this moment is an oppor­

tune time for assessing which portions of the fieldnote are pertinent to these

issues and which are irrelevant. Such close reflection concerning the excerpt

may push the researcher to new insights and analytic refinements. In build­

ing a complete excerpt-commentary unit, the author often decides to mod­

ify his decision about the point at which the excerpt begins and ends, often

deciding to make his point more economically by shortening the excerpt

and providing background details as orienting information in the prior text.

These editing decisions depend both upon the purposes for including an

excerpt (e.g., providing vivid detail) and upon the issues pursued in the an-

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 1 9

alytic commentary. But in editing excerpts, ethnographers also consider a

number of more general criteria, including length, relevance, readability, com­

prehensibility, and anonymity of informants.

An excerpt should be held to an appropriate length. An excerpt should not

ramble on endlessly just because the description or talk might be interest­

ing; readers find it difficult to sustain attention and interest through long

stretches-that is, pages-of unbroken fieldnotes. If deleting material is

not advisable, the ethnographer can break up the initial excerpt into a series

of smaller, separate units and write interpretive commentary for each one.

Relevance provides a primary concern in editing fieldnote excerpts. In de­

ciding relevance, the field-worker must weigh both what qualities are vital

to the descriptions provided and what qualities contribute to the theme

of the section or analytic point of the unit. Thus, an ethnographer begins

by marking those features that are core to the interaction and that reveal

the point made. Then, she can review the intervening material and reflect

on which portions can be deleted and which need to be retained to provide

narrative continuity or to evoke a sense of scene and context. Following the

editing conventions for elisions in a quotation, she then rep laces the deleted

portions with ellipses. Ethnographers should take special care in editing in­

terview dialogue not to delete their own questions. Since these questions

shape the answers given, they should be preserved as the context for the re­

sponses of the person interviewed.

Consider the decisions Rachel Fretz made in excerpting and editing field­

notes to include in an analysis of Chokwe telling historical accounts (kul­

weza sango) in Northwest Province of Zambia (1995b). She was interested in

the ways in which conventions common in narrating traditional stories were

also employed in telling historical accounts about events that occurred in

the recent past.11 She focused on one instance of Chokwe storytelling about

an aspiring political figure, Mushala, who, failing to win legitimate power,

became an outlaw leading a band of soldiers who terrorized the community.

Eventually, the government soldiers came to the area to search for Mushala

and to free the community from his raids. Several listeners had witnessed

these events, and others had heard many reports of them; they occasionally

offered their remarks and insights during the narration. The fieldworker

tape-recorded the narration and audience comments; in her fieldnotes, she

wrote primarily about the circumstances of the storytelling, the family

members present, and what their reactions were afterward that evening and

the next day. She began to work on her analysis by listening to the tape and

by rereading the following extended fieldnote:

2 2 0 WRITING AN ETHNOGRAPHY

We asked Uncle John if he knew anyt thing about the events connected with

Mushala. He paused and answered, “Yes, I know it very well.” He began talk­

ing slowly; in serious tone of voice. He narrated about the way Mushala hunted

and chased the Chokwe and Lunda peoples of this area: about the burning of

villages, the slaughter of farm animals, about the villagers escaping into the

bush to live there. He narrated for about one hour and a half. During the entire

time, the family sat there very still. Uncle Don joined the group, but sat to the

side with his own charcoal burner: Jerald, his nephew, went over to join him.

Only occasionally did someone comment. [Listen to tape.] I noticed that it was

a very traditional scene there by the fireside: a grandfather, two maternal un­

cles, and their nephews. Except for Joe’s wife, Kianze, a y oung girl traveling

with me, and m y self, it was all men. [Most of the women were sitting by a fire

in the kitchen house nearby and were also listening attentively.]

Before the evening was over the women, Nyt alona and Kalombo, went home

across the road. And Nyt akalombo, the grandmo ther, went inside to sleep.

Mwatavurnbi (grandfather) was dozing and when he woke up, he went to bed

too. And still Uncle John narrated: as I sat there, I noticed that he used the dra­

matic effects and dialogue conventions of storyt telling and built his plot to

peak and end with the killing ofMushala.

When he ended, everyt one sat still for a while. I said, “Thank y ou,” and then

they started talking-Frank, Chester, and Uncle Don talked, each adding their

personal knowledge of events. Don asked his brother John a question and he

narrated more: his own father had known Mushala. He also talked about Chi­

lombo, a neighbor, who was involved in these events. {Chilombo is the well­

dressed man-in suit and tie who came by one day to talk in KiChokwe to me

near the chisambwe [the pavilion where the men and guests sit]. He asked me

if I would come to his village because he had stories to tell. I said I would come

some time. Now today, Jerald said that he met him in town and that he asked

him why I had not come and that I had promised. Jerald said that he-Chi­

lombo-had waited for me. Next time!)

At the end of taping the narration, Mwatushi asked everyt one to say his or her

name. Even after the recorder was off, people just sat there and talked a while

longer, rather spellbound by the shocking events. As we crossed the road to

return to our village, Mwatushi, Uncle John, Chester, Jerald, Kianze, and I

kept talking about it. They told me (and demonstrated) how the villagers

would cross the road backward, so that their footprints would seem to be

going in the opposite direction so as to confuse the soldiers.

It took me a long time to fall asleep- in my mind, I kept hearing the song,

“Kanda uliya mwana, kanda uliya. Kaakwiza akuloze.” [“Don’t cry my child, don’t

cryt ; they’ll come to shoot y ou.” It’s a song composed by contemporary Chokwe

who crossed the river to escape from the war in Angola-our earlier topic of

conversation that evening.] I felt as though there were people hiding in the

bush from the soldiers. We all slept a long time the next morning.

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 2 1

Today at lunch, Mwatushi said that it was Mushala’s wife who betrayt ed

him to the soldiers because she saw that eventually he would kill her family

and her whole village. When she was near childbirth, they called a midwife

to come stay with her in the bush. After the birth, one day when Mushala was

away, she decided to leave with the midwife, and then they ran into four sol­

diers. She told them who she was and that she would tell them where he

was hiding. She also told them his charms and that they would be pro­

tected against them if they were naked, but they were ashamed, so she

took off all her clothes, and they all walked naked on the path. Then

they came to a pool of water, and she said you must wash here so that

he cannot see you coming. Then they heard Mushala coming, and they

stepped back into the bush. He came carrying his gun on his shoulder. He

passed the first soldier who was shaking with fear and could not move.

He passed the second soldier who also was shaking with fear and could

not move. Then the t bird soldier shot him right in the eye and then in the

chest. Mushala tried to walk on, but could not. He fell down. Then they

all came and hit him with their bayonets. And that is how he died. Thus,

Mwatushi told the story of those events.

In reflecting on this extended fieldnote, the author came to see analytic issues

in the two highlighted passages. The first suggested the possibility that, as

part of their response to storytelling, people might reenact certain actions;

such associations are most likely when a detail in the present landscape re­

minds them of traumatic events that had occurred there in the past.12 The story

of Mushala had evoked in listeners the memory of the abandoned villages,

the surrounding bush where they hid, and the road that people had to cross

as they sneaked back to their village occasionally to get supplies. To develop

an excerpt-commentary unit, the author selected out and edited this brief

account of the reenactment of walking backward to trick Mushala’s soldiers:

As we crossed the road to return to our village, . . . [we] kept on talking about

it. They told me (and demonstrated) how the villagers would cross the road

backward, so that their footprints would seem to be going to the opposite

direction so as to confuse [Mushala’s] soldiers.

She introduced the excerpt by saying that people were going home in the

evening after hearing the tale. Thus, she did not need to include that infor­

mation in the excerpt. She also deleted specific names of speakers but kept

the real name of Mushala because he was a public figure-a common con­

vention in excerpted fieldnotes; she also clarified in a bracket that it was

2 2 2 WRITING AN ETHNOGRAPHY

Mushala’s soldiers, not the government soldiers, who were persecuting the

people and from whom they were hiding their comings and goings.

The second passage suggested the idea that people recount and shape

events to fit conventional story patterns. In the more casual conversation

the next day, Mwatushi drew on familiar narrating conventions to recount

how Mushala died: the use of charms to make oneself invisible (and invul­

nerable) and the repetition of three attempts to kill the villain with only the

last effort succeeding.

She told them [the government soldiers] about his [Mushala’s] charms and

that tht would be protected against them if tht were naked, but they wereey ey

ashamed, so she took off all her clothes, and they all walked naked on the path.

Then they came to a pool ofwater, and she said yt ou must wash here so that he

cannot see yt ou coming. Then tht heard Mushala coming, and tht stepped

back into the bush. He came carryt ing his gun on his shoulder. He passed the

first soldier who was shaking with fear and could not move. He passed the sec­

ond soldier who also was shaking with fear and could not move. Then the

third soldier shot him right in the eyt e and then in the chest. Mushala tried to

walk on but could not. He fell down. Then they all came and hit him with their

bayt onets. And that is how he died.

ey ey

In editing this passage, the author did not include the wife’s reasons for

betraying Mushala since they were not directly relevant to a discussion of

these narrative conventions. She also avoided making any editorial changes

in the wording of this account; she wanted to maintain as much of theese­

quence and details of Mwatushi’s retelling as she could even though it is not

verbatim dialogue. She added clarification in brackets and determined what

background information she could most efficiently provide in sentences

leading into the excerpts.

Thus, when preparing a fieldnote for a final text, the ethnographer

usually must do more than simply leave out portions of a longer fieldnote;

rather, she sometimes refocuses and sharpens details in her editing. Con­

sider the decisions that Linda Shaw (1988) made when describing borrow­

ing and lending patterns among residents of a psychiatric board-and-care

home. Her original fieldnote is not only longer, but is also more detailed,

than the edited fieldnote.

Original Fieldnote:

I went into the dining room to see what the snacks were and came upon Marie

angril y talking to Michelle about the fact that Michelle told Reid not to lend

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 2 3

her money. Michelle replied that she didn’t tell Reid not to lend Marie money,

but that he shouldn’t lend anytone money, that he should keep his money for

himself. Marie wanted to know who Michelle thought she was telling people

not to lend to her, that she wasn’t bumming but alway s paid her friends back.

The argument went on this way for a little while, seeming to escalate as Marie

charged Michelle with tryt ing to cause her trouble and Michelle defending her-

self, sayt ing that she hadn’t done anyt thing to Marie. Then Mic, the only other

member sitting at the table, said something-can’t exactly remember what-

that seemed intended to lighten the conversation but had the effect of getting

Marie off onto talking about Patsey being Mic’s girlfriend and how could he

have such a fat girlfriend. Mic defended himself, say ing Patsey wasn’t so fat,

and they had only dated anytway.

In the midst of this diversion, Michelle got up and left the dining room.

Marie then turned to me and asked if everyt one at Vista didn’t bum money. I

agreed that it was done by quite a lot of people. She said that Michelle was

new, had only been there a month, what right did she have going around tell­

ing people not to loan to her when that’s what every one here does. She said

again, “Michelle is new. Just wait until she is here for a while. She’ll be do ing

it too.” Marie went on to say that she helps her friends out when they need it.

She spoke about having given Earl and Karaher entire rebate checklast month

because they were out ofmoney, and she felt sorry for them.

Edited Fieldnote:

In the dining room after dinner, I came upon Marie angrily accusing Michelle,

a new resident, of having told Reid, another resident, not to lend her money.

Michelle insisted she had urged Reid to keep his money for himself andnot to

lend anyone money, never mention ing Marie. Marie demanded to know just

who Michelle thought she was, telling people not to lend to her; she wasn’t

bumm ing but alway s paid her friends back. Eventually Michelle got up and

left the dining room. Marie then turned to me, asking if everyt one at Vista

didn’t borrow. I agreed. She noted that Michelle was new, having only been at

Vista a month; what right didshe have going around telling people not to loan

to her when that’s what everyt one here does? She continued, “Michelle is new.

Just wait until she is here for a while. She’ll be do ing it, too.” She added that

she alway s helps her friends out when they need it; she gave Earl and Karaher

entire rebate check last month because they were out of money and she felt

sorry for them.

The author included this fieldnote in a section of her ethnography devoted

to the broad theme of interdependence and cooperation among those liv­

ing in the home. The fieldnote was chosen specifically to illustrate the point

that because residents have little money and few sources of support, they

count on being able to ask others at the home for small amounts of money

2 2 4 WRITING A N ETHNOGRAPHY

and other needed items when they run short. In this excerpt, we see how

intensely those in the home may feel when these sources are threatened. In

editing this excerpt, the author preserved indirect speech in the original

form and in the same order. She retained those parts of the fieldnote that

revealed the grounds for participating in the system of exchange and edited

out sentences and phrases describing actions that were unrelated to these

issues (Mic and his girlfriend). She included aspects of Marie’s talk that de­

scribed those aspects of her participation that, in her view, demonstrated

that she had entered into the exchange system (giving to others) in ways

that entitled her to ask of them in return. Finally, she included Marie’s expla­

nation that only an outsider who had not fully experienced the need to call

upon others would have questioned participation in the system of exchange.

Hence, the author edited the fieldnote, dropping some of the description

but preserving those sentences and phrases that bore most directly on that

point. In the end, editing involves the delicate balance between efforts to

preserve the essence of what members say and do while focusing the reader’s

attention on those bi ts of talk and action that most clearly and economically

support the story the ethnographer is attempting to tell.

Thus, the process of editing is not a straightforward, simple task. On the

one hand, shortening and editing for clarity forwards the smooth flow of the

overall ethnographic story: Excerpts that are too long bog the reader down

in extraneous details. On the other hand, there is always the risk in any con­

densation or selective quotation that the author will leave out details that

might present people and their actions more convincingly, as one always

loses some of the vividness and complexity of the original fieldnotes in the

editing process.

At times, field-workers encounter problems because an excerpt is espe­

cially “rich” and contains materials that bear on several different themes.

Sim ply dup Ii eating the fieldnote in several sections of the final text does not

work. Because readers quickly tire of unnecessary repetition, ethnographers

should avoid using the same fieldnote excerpt more than one time. Rather,

the solution lies in clearly identifying the different analytic themes in the

excerpt and then using these themes either to split the excerpt into inde­

pendent uni ts or, if that is not possible, to discuss the various aspects of the

excerpt sequentially. Consider an example from a study of domestic workers

and their employers in which the following excerpt was initially used toeil­

lustrate workers’ moral evaluations of their employers’ own housekeeping

practices:

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 2 5

“She never cleans h er bathroom, and I couldn’t get the scum off the- she had

one of these tiled showers? And we used a good product, but I told her, ‘you

leave that on overnight.’ ‘Cause it was so filthy. . . . In fact, when I left that lady

(hah hah) I said, ‘I’m gonna leave it like this’ �eave a paste of Comet on the

sink], and shehad to rinse it off the next day. ”

On reviewing this excerpt, the ethnographer decided to cut the worker’s last

statement-about how she maneuvered to make her employer finish clean­

ing up this mess herself-out of the excerpt and to use it instead in a sub­

sequent section on house-cleaners’ ways of resisting and turning the tables

on their employers.

Ethnographers generally delete the reflective commentary they incorpo­

rated into the original fieldnote. Rather than retain these initial thoughts

in the version of the fieldnote that appears in the finished ethnography, she

can incorporate any useful insights into the analytic discussion that follows

the excerpt. Frequently, however, the researcher will have elaborated and

specified analytic issues to such an extent that earlier commentary seems

more simplistic or undeveloped and, thus, of minimal use. Furthermore, be­

cause the author writes, selects, edits, and organizes excerpts, she already

has a privileged voice. Excerpts dominated by the fieldworker’s explanations

sound contrived and become truly redundant in a final ethnography.”

The ethnographic writer edits to make excerpts readable by using stan­

dard conventions for punctuation, spelling, and grammar. For the sake

of clarity, he should take particular care to revise unclear sentences and

to correct confusing tense shifts in portions of the excerpts that are not

direct quotations. The author, however, should be very conservative in

editing direct quotations, carefully balancing the reader ‘s need for clarity

against a commitment to providing an accurate rendering of people’s ac­

tual use of words. Ethnographers take special care to preserve and convey

speakers’ dialect, idiom, and speech rhythms. Even individual speech dis­

fluencies-false starts, pauses, and repetitions-should be treated care­

fully. For many purposes, producing readable dialogue (especially from

tape-recorded transcripts) requires editing out many such disfluencies.”

But in some circumstances, the author may specifically want to preserve

such speech in order to indicate the speaker’s emotional state or mood. For

example, retaining the “and- and- and-” in the following excerpt reveals

the speaker’s disturbed hesitancy as he talks about his “mental illness” to

the researcher:

2 2 6 WRITING A N ETHNOGRAPHY

“I’m telepathic. I can actually hear thought in other people’s heads . . . . ” He

said he wished he could tell people but . . . “they’ll just increase my medica­

tion . . . . No matter how drugged I am, nothing can take away my telepathy.

And- and- and- it’s not because of me. It’s because Jesus wills it for me.”

Furthermore, editing should make excerpts comprehensible to readers.

The author must clarify any allusions-such as names, places, procedures­

which depend on references external to the fieldnote. She can do so when

orienting the reader to the excerpt or for briefer, less central matters by em­

bedding a brief explanation in brackets within the text. For example, an au­

thor might identify the locally relevant status of people named in the ex­

cerpt, such as “the others [all students]” or clarify the meaning of direct

speech that might not be clear in context, for example, “the only purpose we

had in mind was to set it [the dynamite] off.” At this time, the ethnographer

must once again verify that all details are accurate; misrepresentation of fac­

tual information or of local terms very quickly tells readers that this ethnog­

rapher is not reliable. Indeed, a few mistakes can undermine the credibility

of the whole story.

Finally, in most cases, an excerpt should protect the people, institutions,

and communities studied by providing anonymity.” Therefore, in complet­

ing the editing, an ethnographer changes all names and identifying mark­

ers such as personally distinctive details in descriptions. Authors provide

pseudonyms, generally echoing qualities evoked (e.g., ethnic identity) by

the original name. We do not recommend using initials to indicate different

characters, since this minimal identification makes gender difficult to re­

member, lacks evocative qualities, and makes it difficult for a reader to rec­

ognize that person in other excerpts.

Ordering Excerpt-Commentary Units within a Section

With the overall framework as a guideline, ethnographers usually organize

their ethnographies into sections set off by titled headings. Each section gen­

erally presents one theme, perhaps divided further into several sub themes. A

section is built from a series of excerpt-commentary units. For example, the

section of the ethnography on the gay and lesbian high school entitled “Sexu –

alization of Conversation” is constructed of the following uni ts:

First Unit

analytic point: “Sexual innuendos” are a common means by which students

sexualized talk to and about teaching staff.

TRANSPOSING FIELDNOTES INTO ETHNOGRAPHIC TEXT 2 2 7

excerpt: On finding out that a teacher’s age is twentyt -seven, a student com­

ments: “fve had sex with someone who was twentyt -eight-it was gross.”

Second Unit

analytic point: Students sexualize their responses specifically to staff instruc­

tions.

excerpt: A student responds to staff command to “come with me” as a sexual

proposition.

Third Unit

analytic point: In some situations, staff do not let the challenge implicit in stu­

dent’s sexualizing comments pass but themselves respond in wayt s that

reassert their position.

excerpt: Staff responds to a student who quipped “search my tongue” when

asked to throw away his gum: “I don’t want to-I’m sure many people

already have.”

Fourth Unit

analytic point: In some instances, staff members themselves use sexual talk in

wayt s that implicitly maintain their authority.

excerpt: As a student turns down the researcher’s offer to help with math,

staff member comments: “Go ahead, y ou were asking about him ear­

lier.”

Within a section, the ethnographer organizes units to develop a progression

of ideas in ways that increasingly reveal the complexities of fieldnote data

and analysis so that the story progresses to a deeper understanding of the

theme. In the above example, the first two units focus on students’ sexualiz­

ing talk, the third introduces the added complication of how teaching staff

respond to such talk, and the last looks at the more subtle issues involved

when staff initiate such talk.

To aid the reader in following the progression of ideas from one unit to

the next, the author should provide a clear transition that links the main idea

of the current paragraph to those of preceding paragraphs. In some cases,

constructing a transition is a relatively straightforward matter of writing an

introductory sentence to the paragraph beginning a new unit. For example,

the author of the “sexualization of conversation” section provides this tran­

sition sentence into his third unit:

Although, as in the previous excerpt, the staff members sometimes don’t re­

spond to the students’ sexualizing comments, this is not alwayt s the case . . . .

2 2 8 WRITING AN ETHNOGRAPHY

This transition refers back to the prior excerpt, noting one feature not com­

mented on at the time: Staff did not explicitly respond to students’ sexual­

izing talk. This retroactively noted feature is then used to introduce, by con­

trast, the focus of the current unit: how staff did respond to such talk.

In other instances, when the analytic point in a subsequent unit raises

a significantly different issue than that of the preceding one, the author

should not rely simply on an introductory transitional sentence. Rather, she

should also revise the preceding unit and explicitly anticipate the idea of the

later one. For example, the transition to the second unit of the “sexualization

of conversation” section reads:

Furthermore, the students sometimes position themselves as more powerful

than the staff members by sexualizing the staff members’ instructional com ­

mands . . . .

This sentence focuses on student sexualizing as a response specifically to

staff “instructional commands.” However, in the first unit, the author had

not considered the specific forms of staff-student interaction within which

sexualizing comments occurred. To now learn that such comments are

made in response to commands may leave the reader feeling slightly con­

fused: Do students respond in sexualized ways to other sorts of staff talk

such as polite requests or general questions? Thus, the author should have

revised the discussion in the first unit to provide more context for this up­

coming distinction.

In addition to deciding on the ordering of units, the author must also

write an introduction and conclusion to the section. The introduction

should connect the theme of the section to the overall theme of the ethnog­

raphy, and it should discuss any general features of that theme needed to

understand and appreciate the ideas of the different units that follow. The

author introduced the “sexualization of conversation” section, for example,

with a paragraph observing that students commonly sexualized conver­

sations in this setting and that “the sexualization is consequential to the

power relations between staff member and student.” In this way, the author

linked the section back to the major theme of the paper. In the next para –

graph, he argued that “sexual innuendos” provide one form of sexualizing, a

form that is “particularly useful for students since they are ambiguous [and]

indirect,” allowing denial of sexual intent.

Finally, in a conclusion to the section, the author tries to draw together

the implications of the excerpts and analytic commentary for the core theme

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 2 9

of the section. He may also suggest how these issues tie in with the theme of

the section to follow.

PRODUC ING A COM PLETED ETH NOGRAPHIC DOCUMENT

Depending upon the time available, the ethnographer might rework units

and sections a number of times, replacing initially selected excerpts with

new ones, refining analytic commentary and transitions, reordering units

within a section, and/or rearranging sections within the overall ethnogra­

phy. Although she sees still further possible changes and refinements, at

some point, she must stop revising and take up a series of final writing tasks

required to turn the now substantial body of text into a completed ethno­

graphic document. These projects include titling the ethnography, writing

an introduction linking the topic and major theme to other research, de­

scribing the setting and methods, and providing an overall conclusion to

the ethnography.

Introducing the Ethnography

The title and introduction to an ethnography provide readers with their first

means of orienting to the text. The title and introduction not only tell read­

ers what they can expect the ethnography to be about, but they also provide

clues to the writer’s analytic and substantive concerns.

One kind of ethnographic title communicates to the reader both the

general topic and exactly what people, setting, activity, or process was stud­

ied. For example:

“Ritualized Drinking Behavior in the Fraternity System”

“Interactional Dynamics of Ethnicity at an Urban High School”

“Waiting to Die: An Ethnographic Study of a Convalescent Home”

Rather than simply stating the general topic, however, an author may at­

tempt to convey the more abstract analytic theme of the ethnography in a

title. As Atkinson (1990=76) has noted, ethnographers often do so by plac­

ing a colon after a phrase containing the abstract, “generic” issue to link it

to another phrase specifying the general topic and concrete “local” setting

or activity:

“Systems of Power: Authority and Discipline in a Boys Group Home”

2 3 0 WRITING AN ETHNOGRAPHY

Finally, the ethnographer may incorporate local members’ terms or phrases

as key elements of a title:

“The Dyt namics of Down: Being Cool with the Set”

“‘These Kids Live in Their Own Little Worlds’: Interpretive Framework in a

Halfway House”

In the first paragraph of the introduction to the ethnography, many au­

thors begin with an attention-getting opening. They may use an incident

from their fieldnotes that focuses on the topic or briefly describes common

approaches to the topic. Next, the author very briefly introduces the topic

and location of his own research as a bridge to presenting his thesis. In a the­

matic narrative, the author writes a “topical thesis” sentence that explains

the general focus of the paper and lays out the themes to be examined. In

that sense, the thesis sentence does not delineate every development in the

ethnographic story, or foreshadow the conclusions to be made at the end.

Rather, the thesis sentence gets the story going. Finally, the author generally

provides an overview of the paper by presenting the thematic statement for

each upcoming section.

For example, the author of “Interactional Dynamics of Ethnicity at an

Urban High School” writing in the early 1990s began by orienting the reader

to his topic.

In everyt day life, we commonly assume ethnicity as a given categoryt . People

belong to distinct groups with unique cultural practices. We say that the

President of the United States is white, that the magic of a people in Africa is

Azande witchcraft, that rap is black music, that Cinco de Mayt o is a Mexican

holiday; etc. We assume that we are describing what is objectively there. We

are simply stating the “natural facts” of the world When we do become more

aware of ethnicity as a category, it is often because of conflict. The newspaper

reports that a “black” girl was shot by a “Korean” storekeeper and that a “White

Power” group is marching in a “Jewish” neighborhood We ask, How did this

happen? How can diverse peoples get along? But we still imply that definite

aggregates of people exist and that they have distinct cultures.

In this introductory paragraph, the author points out that, in their talk

about ethnicity, people commonly assume that terms that identify ethnic­

ity refer unambiguously to naturally occurring and distinct “aggregates of

people.” In his next paragraph, he makes explicit the analytic stance that he

takes toward ethnicity:

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 3 1

What we ignore in this everyt day discourse is that ethnicity is “social work”:

People identify a person, place, or thing as having a certain “character”

through an implicitly interactional dynamic of inclusion or exclusion. This

process creates what Barth calls “boundaries” in in teraction (1969). These

boundaries are not objective, but subjective borders, and they are constantly

being recreated, reaffirmed, nego tiated, and even discarded. Thus, in everyt day

life, ethnicity is a local phenomenon originating in specific situations.

He proposes to look at ethnicity not as an objectively given “fact” but rather

as a product of “social work,” namely, of local, interactional negotiations of

inclusion and exclusion. By citing another researcher, he suggests that this

issue also interests other scholars and implies that his “new angle” contrib­

utes to a scholarly discussion.

The author next substantiates his topic, first by identifying the subjects

and setting of his research and, then, by specifying the sort of data he will

rely on:

In this paper, I examine ethnicity and ethnic groups at an urban high school

in Southern California. The fieldnote excerpts describe the processes by which

people use ethnicity in everyt day life.

Next, he presents his general thesis about ethnicity in an interpretive state­

ment about ethnicity as situationally “recreated and modified”:

I argue that through people’s in teractions, “ethnicityt” is perpetuated by con­

stantly being recreated and modified within a situation. This “social work” in

situations and through interactions then generates the discrete units of spe­

cific groups, recognized as having particular cultures, syt mbols, styt les, and

objects. Thus, this paper is a study of how people “ascribe the ascribed” (Gar­

finkel 1967).

Finally, he closes this portion of the introduction with an overview of his

argument, briefly describing the main idea for each upcoming section (see

“Developing a Thematic Narrative,” above).

In contrast to an introduction that begins by setting up an analytic idea

and then subsequently identifies just what was studied, some ethnogra­

phers begin with an actual fieldnote-based description or observation. Fol­

lowing the presentation of the specific details, they then pinpoint a more

general analytic issue or problem that this incident represents. The above

ethnographer, for example, might have begun by describing an especially

perspicuous instance of the “social work” that contributes to recreating

2 3 2 WRITING A N ETHNOGRAPHY

and maintaining a particular ethnic identity, for example, an extreme or

dramatic instance of a white student dressing, talking, or acting black. He

could then have moved to identifying the general analytic problem or issue

that he saw reflected in, or illustrated by, this incident.”

Linking the Study to Other Research

As part of the introduction (or in a section immediately following it), eth­

nographers generally link their interpretation to wider issues of scholarly

interest in their disciplines. In that way, they invite their readers to consider

seriously the topics to be discussed and how their research furthers or deep­

ens an understanding of them. At this point, the writer thinks again of his

intended readers and selects words and ideas familiar to them.

For example, the author of the paper on ethnicity writes for sociologists

and thus discusses the concept of “ethnicity” as it is used by sociologists. In

each paragraph, he addresses some feature of the problem of research on

ethnic issues. Although he discusses other scholars’ research, he only raises

those ideas about ethnicity that he addresses later in the body of the paper.

In his findings, he then offers analytic ideas and fieldnote excerpts that

touch on the problems he raises:

Marg er (1991) notes that sociologists classify ethnic groups based on three in­

dices: unique cultural traits, sense of community, and ascription. First, ethnic

groups have some unique behavioral characteristics that set them off from

o ther people. Second, ethnic groups display a sense of community among

members. This “we” almost seems to necessitate a “they” and leads to the crea­

tion of ethnic group boundaries separating irlsiders and outsiders. Third,

ethnic status is almost alwayt s ascribed which usually means given by birth.

In presenting these traits, Marg er emphasizes a supposed objective criteria for

ethnicity. Ethnicities are seen as discrete collectives that can be studied in rela­

tion to each other. This approach is tyt pical in many studies of race and ethnic

relations in the United States. And the demographic data for this paper is ana­

lyt zed thus.

Unfortunately, while this approach offers information for macro studies of

society, it leads to a neglect of the subjective perception and dynamic features

of ethnicity in everyt day life. It downplayt s how “ethnic identity is an acquired

and used feature of human identity available for employt ment by either partic­

ipant in an encounter and subject to presentation, inhibition, manipulation,

and exploitation” (Lyman and Douglass 1973). In this approach, ethnicity is a

resource to be used in strategic creation and maintenance of self . . . .

For purposes of this study, an ethnic group is defined as “a reference group

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 3 3

invoked by people who identify themselves and are identified by o thers as

sharing a common historical styt le” (Royt ce 1982). An ethnic group, thus, is a

subculture with syt mbols, styt le, and forms. Unlike many other subcultures

though, membership in the ethnic group is held to be ascriptive.

These few paragraphs briefly raise problematic issues in ethnic studies. In

this introductory section on other research, the author does not attempt to

provide an overview of all possible approaches to ethnicity. Rather, he only

selects those researchers’ works and ideas that provide a context for his own

study. Thus, this writer implicitly demonstrates the relevance of his re­

search to the other sociologists who are his intended readers.

In sum, the ethnographer does not review “the literature” on the topic

nor does she simply cite several works of others. Rather, she carefully selects

other research that provides a context for the upcoming findings and only

discusses those ideas that highlight her own analysis.

Introducing Setting and Methods

Before launching into the ethnography proper, authors introduce their set­

ting and their methods for learning about it. Setting and methods can be

discussed either in separate sections or in a single section addressing both

topics.

In describing the setting, the ethnographer orients readers to the place,

people, and situations to be examined in detail in the subsequent ethnogra­

phy. This description should help the reader picture the physical and social

features of the setting. It should also provide overviews of the key individu­

als and of procedures or processes that are central to the substance of the

ethnography. The overview of key individuals, for example, might trace

differences between core and volunteer staff in a community mental health

center or between managers and canvassers in a political action commit­

tee; the overview of procedures would address how clients enter and move

through the program, what basic job responsibilities entail, and perhaps the

overall organization of door-to-door canvassing.

This discussion of the setting, its personnel, and its routines should

also anticipate and highlight specific features of the setting that are central

for subsequent analyses. For example, an ethnographer writing about the

nature and consequences of staff practices for categorizing or labeling resi­

dent clients of a homeless shelter provides a two-pronged introduction to

the setting. First, he presents the types of clients sought by the shelter:

2 3 4 WRITING A N ETHNOGRAPHY

My fieldwork was carried out in an emergency shelter for the homeless in the

downtown area of Los Angeles. The shelter has a capacity of 54 persons but

had an average house total of 35 or so for the time I was there. The shelter’s

primary service is to prov ide food and housing for persons who are absolutely

broke. While in the shelter, the “clients,” as they are called by the staff, are also

prov ided with some assistance in looking for housing and dealing with the

welfare bureaucracy. That stated target group for the shelter is the “new home­

less”; that is, persons who have only recently lost their homes and been thrust

upon the streets. This is in contrast to those the staff refer to as the “chronic

homeless” or “shelter hoppers” who have been living on the streets for some

time and who are understood to move from shelter to shelter with no intention

of finding a more stable residence . . . .

The shelter’s o ther general criterion for admission is that they will take an y

sort of client except for single men. They are one of the few shelters that will

handle homeless families with children, a fact that they pride themselves on.

In practice, the predominant client group consists of a woman with several

y oung children.

The author then introduces the frontline staff whose routine work practices

are to be examined:

The staff most relevant to the typifying tasks in the shelter are six Program

Aides (PAs]. The six PAs are four black women between the ages of approxi­

mately thirty and fifty, a y ounger white woman recently graduated from

college, and a twentyt -one -yt ear-old white male seminary student. None are

trained social workers, perhaps due, at least in part, to the extremely low pay

PAs receive. The PAs spend most of their working time in the office which

overlooks the lounge on the second floor of the shelter (the first floor contains

the offices of the shelter while the third floor consists of the clients’ rooms).

The schedule is such that there is only one PA on duty at a time, apart from a

one hour overlap period at the boundaries of the shifts.

He continues by describing PAs’ routine duties: answering the phone,

screening possible clients, maintaining logs, and so on.

The ethnographer may move directly from such a description of key fea –

tures to an overview of her entry into the setting and of the nature of her

participation in it. Here, the ethnographer summarizes what she actually

did to get close to and learn about the events and issues considered through­

out the ethnography. In so doing, it is important to explain how, and in what

capacity, she obtained initial access to the setting, how those in the setting

understood what she was doing and/or was interested in, and how different

members of the setting reacted to or treated her.

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 3 5

It is generally useful to consider different stages or phases in the research,

distinguishing, for example, between processes of initial entry, of getting

used to the setting and its participants, and of established, longer-term par­

ticipation. An ethnographer working in a community mental health center,

for example, traces her socialization from initial encouragement to partici­

pate in a few routine activities under staff supervision through observation

and testing of her competence in dealing with highly disturbed patients to

eventually being charged with conducting community meetings with the

clients.

In presenting their methods, ethnographers seek to depict the varied

qualities of their participation and their awareness of both the advantages

and constraints of their roles in a specific setting. The ethnographer of a

community mental health center, for example, analyzed these qualities of

her role in the following terms:

My status is that of a “volunteer intern.” When I first arrived here, I was not

sure what this title/status entailed. As I became associated with the staff and

socialized into a staff role, I have realized that my role is that of a lower staff

member. I do not have the power, nor the privileges, of a core staff member.

For example, although I am encouraged to participate in Case Review Meet­

ings, my “insights” are not required to be considered for staff decisions.

Such an analysis demands that the ethnographer reflect on the specific

kinds of interactions and events to which she had or was denied access. For

example, one student ethnographer described how her participant role in a

feminist political-action committee shaped and delimited her access to, and

observations of, key interactions in political canvassing:

I play more than a passive observer role. I am a canvasser and, as such, go out

with the rest of the crew and canvass at least once a week. But I am also part of

management in that they are grooming me for the position of field manager in

the summer. This puts me in the ideal position to see what the canvassers are

feeling and thinking and, at the same time, gives me access to information not

otherwise available to canvassers. This does, however, work against me in that

sometimes the canvassers will label me as management and therefore be less

likely to confide in me. This becomes a particular problem when I have to act

on behalf of management (such as doing retrainings) or when issues become

polarized, and one has to take either management’s or the canvassers’ perspec­

tive . . . . [Furthermore] it is hard to go to the field to observe as a researcher be­

cause to observe means that I am there on behalf of management, and I am the

authority rather than a peer.

2 3 6 WRITING A N ETHNOGRAPHY

Finally, in presenting and analyzing methods and their implications, it

is helpful to include fieldnote excerpts to illustrate and support key points.

The ethnographer in the study of the community mental health center, for

example, presented the following fieldnotes-the first to show the charac­

ter of the “testing” that she was subject to from one staff member during

her first week at the center and the second to illustrate how her role differed

from “regular staff”:

I was playt ing pin g -pong with a client when I saw Cathy, a caseworker, point

David in my direction. David walked over to me and said: “Hi. I’m the Presi­

dent, and I demand that y ou go to the Alaskan pipeline to save the world and

m y sister in Kansas. You must do this-it is y our duty to y our Country. You

must save the world.” Out of the corner of my eye, I saw Cathy and a couple of

o ther staff members giggling. I responded: “Well, David, I’m sorry but that’s

just too big of a responsibility for me.” David: “You must save the world.” He

then walked away. Cathy came over to me and said: “He’s really crazy, isn’t he?”

She laughed. “Don’t worry. He’s just about the craziest one we’ve got.”

Today we were havting client nominations for government. The clients were

nominating other clients for President and Vice President. Norman (a client)

nominated me for VP. Arlene (art therapist) stepped in and said to Norman :

“Karina cannot be nominated. She is a staff member and cannot be nomi ­

nated.”

While discussions of the setting and of the complexities of doing field

research highlight features and processes that are central to upcoming eth­

nographic analyses, they can also lend credibility to the final document.17

These descriptions may allow readers to assess whether or not the enthnog­

rapher had access to the kinds and quality of observations needed to sustain

subsequent analytic claims. With this background information to draw on,

the reader may be more inclined to assume that the author is credible and

informed. Indeed, ethnographers may select fieldnote excerpts about their

involvement exactly in order to implicitly convince the reader “that I was

there and experienced this firsthand.”

Writing a Conclusion

Finished ethnographic texts usually end with a section that reflects on and

elaborates the thesis addressed in the introduction to the paper. Hence,

while naturally among the last pieces of writing the author does, conclu-

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 3 7

sions are intricately tied to introductions.” Often, the conclusion explores

the implications of the theoretical and/or substantive issues raised in the

paper’s introduction. In an ethnographic paper, the wording of the intro­

ductory thesis focuses the reader on the central idea, but often this idea may

not be as sharply delineated as the concluding presentation of the thesis.

Whereas the introduction prepares the reader to understand the upcoming

analytic points and excerpts, the conclusion more precisely interconnects

the ideas because, by the paper’s end, the reader has read the whole eth­

nographic story and absorbed the details of its fieldnote excerpts. In other

words, the ethnography tells a story that can be understood fully only by

reading the progression of analytic ideas and fieldnote excerpts. Each sec-

tion with its theme, points, and discussion of excerpts moved the reader fur-

ther along toward the conclusion with its more finely tuned thesis.

To write a conclusion, the ethnographer should review the now com­

pleted tale, paying particular attention to the framing of that story in the

introduction. In most cases, it is useful to write a summary of the major find­

ings and themes of the paper. This summary should generally restate the

thesis of the paper and then in short, concise sentences suggest how each

section advances or contributes to this thesis. In some cases, the ethnog­

rapher may choose to use the summary to begin the conclusion. In others,

he may move directly to other issues without a summary. Yet, even when

one does not plan to make a summary part of the conclusion, writing one is

beneficial to the ethnographer; it forces the author to turn from the minute

problems of writing up specific ideas and segments to a review of the overall

structure and flow of his paper. The result is a gestalt view of the ethnogra­

phy’s initial promises compared to where it has actually gone that gets the

writer thinking about some of its wider implications.

Whether the author summarizes or not, conclusions take up the paper’s

thesis. The ethnographer may do so in at least three ways: (1) by extending

or modifying the thesis in light of the materials examined; (2) by relating the

thesis to some more general theory or current issue in the relevant litera­

ture; and/or (3) by offering a meta-commentary on the thesis, the methods, or

assumptions associated with it. An author might employ only one of these

options, or she might weave together two, or even all three, options in one

longer, more elaborate conclusion.

As an example of the first option, consider some of the concluding por­

tions of the ethnographic study on how family caregivers of persons with

Alzheimer’s disease manage the stigma associated with this condition. The

introduction to this study had highlighted Goffman’s (1971) concept of the

2 3 8 WRITING AN ETHNOGRAPHY

“family information rule,” namely, the preference for family members to

keep knowledge of the stigma (discrediting information) within the family

to prevent outsiders from learning about the problem. In the conclusion, the

author returns to this issue, suggesting that, as the disease worsens, there is

a radical change in the family’s ability to honor this information rule:

The Alzheimer’s caregiver will try for as long as possible to collude with the

family member, continuing to abide by the family information rule to the

extent that she or he is able and limiting initial disclosures to intimates and

medical personnel. However, there may well come a point where the caregiver

realizes that she or he cannot count on the person with Alzheimer’s to be cog ­

nizant of what is discrediting, let alone motivated or able to collude in tryt ing

to cover it up or minimize its embarrassment. Thus, the information control

within the family tends to give way to more direct caregiver interpersonal and

interactional con trol.

The caregiver increasingly relies on a variety of management practices to

con trol the indiv idual, both within the private family domain as well as o u t ­

side it. And, as the person with Alzheimer’s can no longer play the collusive

game, caregivers gradually come to align with outsiders, disclosing discredit­

ing information.

Here, the author argues that while the family caregiver initially seeks to

honor the family information rule, to do so requires cooperation from the

person with Alzheimer’s disease. When such cooperation can no longer be

counted on, the caregiver increasingly violates the rule by disclosing dis­

crediting information to outsiders in order to enlist their help in managing

the patient. In this way, the author highlights how her findings would mod­

ify Coffman’s notion, pointing out previously unnoted conditions under­

lying the operation of the family information rule and identifying the cir­

cumstances that lead family members to violate it.

Another way that authors might extend a thesis statement is to develop

theoretical linkages between separate components of the thesis. For ex­

ample, in the introduction to the study of residents in a home for ex-mental

patients, the introductory thesis pointed to two conflicting tendencies

within the home: residents’ dependence on staff members and the residents’

ability to actively influence staff views of them. In the conclusion, the au­

thor uses her more specific analyses of these relations to explicitly connect

these contradictory tendencies as parts of an ongoing vicious circle. Resi­

dents feel vulnerable to the power of staff and may respond by trying to

PRODUCING A COM PLETED ETHNOGRAPHIC DOCUMENT 2 3 9

build credit and goodwill with them. I n order to do this, they participate in

therapy sessions and other staff-initiated activities. As a result, they gain

the staff’s support and protection, but, in so doing, they become more di-

rectly dependent upon the staff members who “sponsor” them. This analysis

thus links two patterns that initially appear separate and even contradictory,

pointing to an ironic outcome whereby residents’ actions intended to lessen

vulnerability and dependence on staff end up tightening that dependence.

In this option, the writer tells an ethnographic story that progresses from

an initial thesis that highlighted conflicting tendencies through an in-depth

discussion of analytic points with appropriate excerpts to finally come to a

conclusion that intertwines these conflicting strands.

A second tactic for writing a conclusion is to connect the ethnography’s

thesis to issues raised in a relevant disciplinary literature. In the study of Al­

zheimer’s family caregiving, after the paragraphs quoted above, the author

relates the contrast between colluding with the person with Alzheimer’s and

colluding with outsiders to a more general issue in the sociology of devi­

ance: When do family members accept, tolerate, and continue to look out for

another family member with some kind of stigmatizing condition or behav­

ior, and when do they turn against, exclude, and implicitly reject this family

member? This issue had been addressed in a journal article entitled “Toward

a Sociology of Acceptance: The Other Side of the Study of Deviance” (Bog­

dan and Taylor 1987) that the author cites in developing her argument:

Recognition of these two phases of caregiver stigma management, collusion

with the person with Alzheimer’s, and a realignment and collusion with out­

siders, allows for an in tegration of a sociology of acceptance with a sociology

of rejection (Bogdan and Tayt lor 1987).

Here, the author suggests the possibility of unifying sociological theories

about why and how people tolerate deviants with theories about why and

how people exclude and reject deviants. These reactions need not be op­

posed, alternative courses of action; some forms of exclusion develop ex­

actly because of a deep and abiding commitment to caring for another under

conditions where the afflicted family member can no longer be “counted on”

by the caregiver. This unity of acceptance and rejection is frequently high­

lighted, the author argues, in caregivers’ deeply ambivalent feelings about

having to take overtly rejecting actions toward the person with Alzheimer’s

disease:

2 4 0 WRITING AN ETHNOGRAPHY

Many caregivers were disturbed about having to take more and more control

over their family members. In monitoring the person as well as using phytsical

coercion, they made such comments as, “I hate my nagging voice.” Or as one

caregiver said with regard to taking control over his wife: “I have no right.”

In this way, the concept of acceptance is also extended to encompass re­

jecting actions that are performed reluctantly and are combined with deep

regret.

A third option in writing a conclusion is to pause, step back, and reflect

on the ethnography in offering some meta-commentary on its methods, as­

sumptions, tone, or conclusions. In the study of resident life in the home

for ex-mental patients, the author not only addressed staff-resident rela­

tions but also considered how residents related to, and developed important

social and supportive ties with, one another. One section of the ethnogra­

phy explored the ways in which residents regularly exchanged certain items

with one another-cigarettes, food, and small amounts of money. The au­

thor suggested that these exchanges and the continuing relations they

created and sustained helped residents deal with the chronic deprivation

that they faced. In one portion of her conclusion, however, she reflected on

how this earlier consideration of resident exchange “strategies” presented

an “overly rationalized,” game-playing view of these exchanges. This view,

she argued, needed to be complemented by appreciation of the caring and

emotional qualities also characteristic of these exchanges as well as the role

of these exchanges in fostering a sense of sharing and community among a

number of residents. The prior strategies-and-tactics analysis, she argued,

tended to obscure and distort these critical processes.

In all these approaches to writing a conclusion, the ethnographer takes

up, once again, the problem of identifying and writing out, in explicit, elab­

orated form, the relevance of some of her experiences, observations, and in­

sights into others’ ways of life for an outside audience. But by proceeding in

a way that keeps fieldnotes at the center of the analytic process, the ethnog­

rapher is often able to reach understandings and make connections that do

not neatly fit existing explanations and theories in the discipline. The re­

fined, more precise thesis to be presented in the conclusion will more likely

privilege members’ views and show what is interesting (and has theoretical

import) about this local life in ways that convince one’s scholarly readers.

Thus, the more explicit thesis in the conclusion not only represents what

the ethnographer saw and heard of members’ experiences but also further

clarifies known issues or proposes an entirely original perspective.

BETWEEN MEMBERS AND READERS 2 4 1

REFLECT IONS : B ETWEEN M E M B ERS AN D READERS

In producing an ethnography for wider audiences, fieldworkers are con­

stantly pulled by conflicts between representing some indigenous world

and its meanings for members and making their own experiences with that

world speak to the very different concerns of scholarly readers. In creating

a finished ethnographic story, the ethnographer self-consciously orients

toward the latter. In regularly returning to his fieldnote record and to the

memories bound up with and evoked by this record, he is again and again

reminded of the former.

While the give-and-take of relations in the field continues to shape the

ethnographer’s understanding, the finished ethnography is the ethnogra­

pher’s version of those happenings and events. Most ethnographic conven­

tions allow the writer to represent others (and her experience with them) as

she sees best. In this sense, the ethnographer openly assumes and exercises

authorial privilege.

Even in those instances when ethnographers ask members to read por­

tions or to comment on certain analyses, the author has the final say about

both the text itself and the extent of members’ evaluations of it (see Bloor

2001; Duneier 1999; Emerson and Pollner 1988; Rochford 1992). Despite the

efforts of intensive participation, the attempts to learn members’ meanings,

and the self-reflection in representing others’ realities, the final document

turns into a rather linear narrative, defined and controlled primarily by the

author.” Only when the reader’s interpretation differs from that of the field­

worker do the many ways to interpret a set of notes become explicit. But if

this ethnographer keeps these various possibilities in mind while writing,

he might feel paralyzed, preventing any story from being told. Hence, an

ethnography remains one author’s vision of field experiences and members’

worlds. And, thus, because the author controls the text, she takes on an au­

thoritative voice in writing.

Nonetheless, the ethnographer sometimes provides unintended glimpses

into others’ everyday lives as readers discern things that the ethnographer

did not intend to reveal. In fact, reader participation in text-making can be

a double-edged advantage in ethnographies built around fieldnote excerpts.

On the one hand, readers more directly engage in the described social scenes

and, thereby, closely follow the story line. On the other hand, they can also

more readily assess the proposed analysis, at least the version presented by

the author, and derive different insights from the fieldnotes.

Hence, by choosing fieldnotes for their rhetorical effects, as well as for

2 4 2 WRITING A N ETHNOGRAPHY

their signifying and conceptual functions, an ethnographer tries to prefig­

ure a reader’s likely range of interpretations. But, readers ultimately make

their own sense of these fieldnote excerpts, even though the note-taking eth­

nographer created, selected, and arranged them to tell a particular story in

the text. The original fieldnotes stand there, embedded within the analysis,

allowing any reader to listen closely to members’ voices, to vicariously ex­

perience their actions, and to imagine other interpretations. In the end, it

seems, the reader has her say.

8

Concl usion

In the preceding chapters, we initially examined the processes whereby field

researchers transform direct experience and observation into fieldnotes. We

then considered ways of using fieldnotes to develop and tell an ethnographic

story, exploring a variety of procedures that can facilitate the construction

of fieldnote-centered texts. In this final chapter, we want to offer some fur­

ther reflections on learning to write and use fieldnotes and on some broader

implications of these writing processes for ethnographic research.

As we have seen, in writing fieldnotes, the ethnographer makes a number

of specific writing choices; through these choices, she transforms experi­

ence and observations into text and data. Obviously, many of these choices

involve decisions about what to write-to note and describe the practical

efforts of Alzheimer family caregivers, patterns of racial and ethnic distri­

bution in a school playground, or audience participation in storytelling in

a Zaire village. But these choices also involve intricate decisions about how

to write about what has been observed and experienced. As we have empha­

sized, writing fieldnotes is not simply a matter of putting observed details

on paper. Rather, the ethnographer draws on a variety of writing conven­

tions in order to actively create characters and scenes on a page, to dramati­

cally depict action and speech, and to effectively convey the meanings of

events as perceived by those involved in them.

2 4 4 CONCLUSION

Ethnographers, of course, may not always make these choices con­

sciously; because the immediate task is to get descriptions and accounts

on the page, experienced writers may use skills and make choices with­

out a conscious thought. But increased awareness of the options that make

such choices possible will, we believe, improve the overall quality of ethno­

grap hie research. In the first place, heightened consciousness about writing

should help ethnographers produce richer, more varied, and useful field­

notes. In becoming aware of and adept at using effective writing conven­

tions, the ethnographer is more likely to capture significant detail, create

vivid imagery, and provide nuanced depictions of talk and events. The field

researcher will have greater flexibility in making writing choices. He will

know and employ to his advantage the different effects of writing in the

third, as opposed to the first person, of describing a scene or event from par­

ticular or from varying points of view, and of writing up others’ talk as direct

or indirect speech.

But in addition, increased awareness of writing choices can also inspire

the ethnographer to be more attentive to details while in the field. Envision­

ing scenes as written can make the researcher a better observer. With knowl­

edge of writing options, he will be attuned to features of action and talk that

might be captured on paper. Furthermore, a researcher who makes choices

about different points of view in his writing is less likely, when observing, to

confuse his own perspective with the views of others; hence, he will be able

to recognize and represent those members’ voices more fully.

Furthermore, sensitivity to writing options in constructing a final

fieldnote-centered text also allows field researchers to produce more com­

pelling and detailed ethnographic stories. The writer, for example, becomes

explicitly attuned to responding both to voices from the field and to the

voices of envisioned scholarly readers. She realizes that she must translate

and interpret members’ voices into the analytic language of intended readers

in order to address issues, theories, and concerns that might interest them.

Thus, in creating a fieldnote-centered final text, the ethnographer includes

excerpts that report members’ voices but with an awareness that she con­

trols and orchestrates their presence; she reframes and reorders members’

words and doings into her own ethnographic story. Sensitive to members’

concerns and meanings, she can directly confront the task of re-presenting

those meanings-for example, making them “interesting” or “relevant” to

the concerns of anticipated readers. As a result, in a good ethnography, the

reader can hear these two sets of voices speaking in harmony or at least not

creating dissonance. The ethnography should provide a vehicle through

CONCLUSION 2 4 5

which the voices from the field can, in their own distinctive ways, speak;

and at the same time, the ethnography should also speak the language of the

readers, addressing their issues, theories, and concerns.’

In all these ways, increased awareness of writing choices allows for a

deepening appreciation of the power and implications of writing. The eth­

nographer cannot help but realize that he is not simply recording witnessed

events; rather, through his writing, he is actively creating realities and

meanings. In writing fieldnotes, he is not simply preserving those moments

in textual form, but, rather, he is shaping observed moments as scenes, char­

acters, dialogue, and recounted actions in the first place. Subsequently, in

reworking fieldnotes and transposing them into a final ethnographic story,

he does not simply recount the tale of something that happened; instead,

he reconstructs “what happened” so as to illustrate a pattern or a make a

point. Inevitably, in interpreting his fieldnotes for readers unfamiliar with

that world, he constructs a version of events. Thus, while writing and ana­

lyzing fieldnotes, the ethnographer-as-author grows increasingly aware of

his role and responsibility in telling the story of the people he studied; for in

writing, he re-presents their everyday world.’ In so doing, he is continually

reminded about how the act of writing constructs meaning and knowledge.

In this sense, awareness of writing choices generates an appreciation of

the reflexivity of ethnographic research. Reflexivity involves the recognition

that an account of reality does not simply mirror reality but, rather, creates

or constitutes as real in the first place whatever it describes. Thus, “the no­

tion of reflexivity recognizes that texts do not simply and transparently re­

port an independent order of reality. Rather, the texts themselves are impli­

cated in the work of reality-construction” (Atkinson 1990=7).

Critical analyses of ethnographies that focus on reflexivity (e.g., Atkin­

sonei990; Clifford and Marcus 1986; Van Maanen i988) have tended to address

the rhetorical structure or unstated political and cultural presuppositions

of completed ethnographies, examining how the ethnographer represents

another culture, develops a particular line of analysis, or constructs a per­

suasive argument or engaging tale in a published account. However, these

analyses reveal significant limitations in themselves, for they implicitly de­

pict final ethnographies as original, unconstrained constructions produced

wholly from the ethnographer’s struggles to come to terms with experiences

in the field. While polished ethnographies are, in part, culled from mem­

ories of and reflections on field experiences, they also draw heavily on the

already created fieldnote record of that experienced reality. Final ethnog­

raphies, then, are rarely new edifices built up entirely by original writings

2 4 6 CONCLUSION

but are more commonly jerry-built projects incorporating and constrained

by prior fieldnote writings. The representational processes through which

fieldnote segments are selected (or ignored), linked to one another, reworked

into a consistent voice, and integrated to produce a clearly recognized rhe­

torical style have received little or no attention. In this way, most reflexive

analyses neglect or marginalize fieldnotes in the construction of finished

ethnographic accounts and, thereby, ignore the role of fieldnotes in the

in-process work of actively constructing a polished ethnograp hie account.

Such critical analyses have overlooked not only the use of fieldnotes in

writing final ethnographic accounts but also the prior processes whereby

ethnographers actually created a fieldnote record in the first place. Yet, this

initial transformation of field experiences and observations into written

texts involves equally profound and consequential reconstructions of social

reality as does the production of polished, full ethnograp hies. Growing con­

sciousness of the reflexive qualities of ethnographic texts, however, has ad­

vanced by and large without attention to day-by-day writing practices for

producing what comes to be treated as ethnographic data.

To fill this gap between reflexive analysis and practice, one must look

closely at exactly how ethnographers go about writing fieldnotes: how they

produce, process, and finally assemble fieldnotes into texts intended for

wider audiences. For, in significant ways, describing people, events, and

scenes in fieldnotes gives definite shape and substance to these matters for

the writer. The writer, after all, does not simply sit down and put directly on

paper something already worked out in his head. Rather, he constructs his

descriptions: He must decide where to start, what to put first and what later,

what to include, and what to ignore. While writing, he determines whose

points of view to present, what is significant about a person or event, and

what is incidental and can be left out. These decisions are even more salient

for subsequent readers who have no independent access to the reality often

presumed to lie behind and to have shaped the written account. From a read­

er’s perspective, then, the text about a people’s way of life creates that world

as a phenomenon.

In the preceding chapters, we have emphasized several specific writing

choices that can highlight awareness of the reflexive character of ethno­

graphic research. First, we have advocated writing fieldnotes so that the eth­

nographer can be seen and heard in them, since the ethnographer’s inter­

actions in the field shape her writing. In this way, the processes whereby

ethnographic texts come to be produced can be preserved and made avail-

CONCLUSION 2 4 7

able to readers: “Being reflexive is structuring communicative products so

that the audience assumes the producer, process, and product are a coherent

whole” (Myerhoff and Ruby 1982:6). But, in so writing, the ethnographer re-

minds herself that what she learned and writes about occurred on a specific

occasion and was shaped by her own methods and mode of participation.

Second, we have urged writing fieldnotes in ways that effectively capture

and represent members’ meanings-the perspectives, understandings, con­

cerns, and voices of those studied. In order to do this effectively, the writer

must clearly understand that she is, in fact, re-presenting member’s mean­

ings, creating, to paraphrase Geertz (1973), “meanings of meanings” or “in­

terpretations of interpretations.”

But a seeming problem arises when we recognize that members’ mean­

ings are not things in themselves but representations of something: Why

should members’ meanings have priority over any other representation an

ethnographer might make? Here again, we hold that fieldnotes and finished

ethnographies are inevitably and unavoidably mediated by the ethnogra­

pher’s person, experiences, point of view, and theoretical priorities. But

the researcher’s point of view and theoretical priorities are not simply pre­

given; they are shaped and influenced by the relationships he forms with

the people whose social worlds he is trying to understand. As a participant

who has a place in the local setting and who has some degree of involvement

with the people in it, the researcher is part of the world being studied and

not a neutral, detached observer. The process of forming relationships with

specific people subjects the ethnographer to their meaning systems, ones

that must be learned and understood, if only in order to get by. The more

the ethnographer involves himself in others’ social worlds, the more he sub­

jects his own presuppositions, his own ways of doing and giving meaning

to events and behavior, to the challenges of members’ everyday lives. The

ethnographer’s fieldnotes, then, consist of descriptions of, and reflections

on, the meanings acquired and jointly constructed over the course of par­

ticipation in relationships with those studied. Hence, fieldnotes reflect un­

derstandings gained through subjecting oneself to the logic of others’ social

worlds, a logic that comes to partially constitute the lens through which the

ethnographer views and understands those worlds. In the end, what he in­

evitably writes is his version (informed by theoretical and other concerns

and priorities) of their version. But the versions that an ethnographer con­

structs are negotiated and mediated by members’ points of view, logics, and

constructions of the world as well as by the researcher’s. Hence, through re-

2 4 8 CONCLUSION

lationships with others, the possibility exists for appreciation and under­

standing of the interactions that the researcher observes in their, not simply

his own, terms.

Reflexivity is central both to how we understand the worlds of others as

well as to how we understand the research enterprise. Reflexivity, when ap­

plied to the understanding of members’ wor Ids, helps us to see those worlds

as shaped, not by variables or structures that stand above or apart from

people, but, rather, as meaning systems negotiated and constructed in and

through relationships. Hence, when self-consciously applied to ourselves

as researchers, the reflexive lens helps us see and appreciate how our own

renderings of others’ worlds are not, and can never be, descriptions from

outside those worlds. Rather, they are informed by, and constructed in and

through, relationships with those under study. Hence, in training the reflex­

ive lens on ourselves, we understand our own enterprise in much the same

terms that we understand those we study.

Notes

Preface to the First Edition

1. Consider the treatment by Schatzman and Strauss of “Strategy for Record­

ing” in their Field Research: Strategies for a Natural Sociology (1973 :94-101) . Good advice

abounds on such matters as when and when not to jot notes in the field, the relative

advantages of typing as opposed to taping full notes, and the utility of distinguishing

between observational, methodological, and theoretical notes. Yet, nothing is said

about what and how one actually writes, about learning writing skills, or about the

consequences of different writing styles.

2. This research was supported by the National Science Foundation grant SES-

8713255, “The Pro Se Litigant: Self-Representation in Consequential Civil Cases,” co­

principal investigators Robert M. Emerson and Susan McCoin, 1988-89.
3 . Rachel Fretz’s research on storytelling among the Chokwe in Zaire in 1982 was

supported by a Fulbright-Hayes award and the subsequent Zambian research in 1992

by a Fulbright grant for advanced research.

4. See, for example, Burgess 1982, 1984; Denzin and Lincoln 1994; Ellen 1984; Em­

erson 1988; Hammersley 1992; Hammersley and Atkinson 1983; Lofland and Lofland

1995; Schatzman and Strauss 1973; Schwartz and Jacobs 1979; Spradley 1980; Taylor

and Bogdan 1984.

Chapter One: Fieldnotes in Ethnographic Research

1. For more extended discussions of social constructionism and of interactionist

and interpretive paradigms in sociology, see Corbin and Strauss (2008:1-17); Emerson
(2001:1-53); and Gubrium and Holstein (1997) .

2. The term “member” is drawn from ethnomethodology and its concern with or-

2 5 0 N0TES TO PAGES 4-14

dinary persons’ “mastery of natural language” and, ultimately, with the “common­

sense knowledge of everyt day activities” or “competences” reflected in the use of such

language (Garfinkel and Sacks 1970:339). See also ten Have (2004).

3. Here we are assuming that the fieldworker is a “known researcher” in the setting

or scene of in terest. Many ethnographers now avoid the classic distinction between

“overt” and “covert” field research, considering, instead, the more subtle and com­

plex variations within and between “known” and “unknown” research roles (Emer­

son 2001; Fine 1993; Lofland et al. 2006:40-47; Schwartz and Jacobs 1979; Warren and

Karner 2010:50-53).

4, As Mishler (1979:10) has suggested: “[any phenomenon] con tains multiple

truths, each of which will be revealed by a shift in perspective, method, or pur­

pose . . . . The task is not to exhaust the singular meaning of an event but to reveal

the multiplicity of meanings, and . . . it is through the observer’s encounter with the

event that these meanings emerge.”

5. On occasion, the ethnographer may feel as if he has “nonconsequential pres­

ence,” i.e., is naturally and unproblematically “just an observer.” But this sense is, in

fact, a contingent and effortful achievement dependent upon the collusive coopera­

tion of the observed (Emerson and Pollner 2001). Field researchers rely upon a variety

of interactional practices to achieve and sustain the role of “observer” in the face of

various pulls and seductions to participate more fully in unfolding events and, hence,

in some sense, to dissolve the very distinction between “observer” and “observed.”

6. Georges and Jones (1980) describe many examples of fieldworkers whose re­

search developed directly from the kind of relationships they formed with those en­

coun tered in the field.

7. Geertz (1983:55-70) and Bittner (1988) explore several of the implications that

flow from recognizing that an ethnographer must remain at least a partial outsider.

First, having “been there” and “seen for mytself” does not prov ide compelling author­

ity for written accounts of another world, given that the ethnographer’s experience

of another world approximates, rather than absolutely replicates, members’ expe­

riences. See also the discussion of “ethnographic realism’ in Marcus and Cushman

(1982). Second, the ethnographer’s limited commitment and appreciation of con­

straint promotes an understanding of other worlds as subjectivelyt perceived and con­

structed, hence, without the “traits of depth, stability and necessity that people rec­

ognize as actually inherent in the circumstances of their existence” (Bittner 1988:155).

8. We would like to acknowledge Caitlin Bedsworth and Nicole Lozano for making

these materials available.

9. All of these matters must be handled through the development of a series of

writing conventions. See Psathas and Anderson (1990) for a review of the key “tran­

scription syt mbols” used in making transcripts for conversation analyt sis

10. In comparing fieldno tes with transcripts made from audio and visual record­

ings as different methods for reducing ongoing social life to texts, we do not mean

to suggest a model of ethnographic research that employt s only the former. Rather,

most contemporary field researchers rely heavily upon both fieldno tes and record-

NOTES TO PAGES 1 4-22 2 5 1

ings. Fieldwork guides now regularl y discuss varied methods for documenting re-

search, emphasizing both audio recording (e.g. Ellen 1984; Goldstein 1964; Jackson

1987; Stone and Stone 1981; Wilson 1986) and the use of video and photograph y (Ball

and Smith 2001; Harper 2005; Warren and Karner 2010).

11. The relative emphasis placed on writing fieldnotes as opposed to recordings,

however, varies with the nature of the field researcher’s discipline and project. Many

ethnographers, for example, often make audio recordings of informal in terviews as

well as write extensive notes-an essen tial practice when working in a foreign lan­

guage and often valuable when working in one’s own language and culture. Simi­

larly, other fieldworkers complemen t their fieldnote research b y syt stematically using

audio recordings to capture significan t occasions or recurren t events that are cen­

tral to their theoretical concerns. In con trast, field researchers study ing face-to -face

in teraction, forms of expression, and oral traditions often give primacy to audio re­

cording but, nevertheless, write detailed fieldnotes to supplemen t verbal accoun ts

with con textual details.

12. Some field researchers urge writing “natural histories” of the research pro­

cess to link methods and findings (Altheide and Johnson 1994; Athens 1984; Becker

1970 ). A number of ethnographers have examined specifically how human relation­

ships in field research have influenced final research findings: see the case studies

by Duneier (1999:333-57), Ellis (1991), Fine (1996:233-53), and Kleinman (1991), and

reviews by Emerson (2001:113-31), Georges and Jones (1980), and Lareau and Shultz

(1996).

13. As several researchers (Clifford 1983; Stoddard 1986) have shown, the seeming

objectivit y and “authorit yt” of ethnographic data (and “scientific data” more widelyt ;

Gusfield 1976) is achieved, in part, exactly by suppressing or ignoring their depen­

dence upon the person of the researcher and her methods of inquir y and writing.

14. Seeking to capture indigenous meanings in fieldno tes, however, leaves open

issues of whether or no t and how to incorporate indigenous meanings in to finished

ethnographic analy ses. Some ethnographers insist that indigenous meanings should

not direct and undergird sociological analyt sis (e.g., Burawo y 1991, 1998; Wacquan t

2002). Others- syt mbolic in teractionists and ethnomethodologists within sociology

(Pollner and Emerson 2001) and an thropologists concerned with providing “accoun ts

of other worlds from the inside” (Marcus and Fischer 1986:26)-seek to analyt tically

incorporate and represen t members’ understandings in their finished analy ses.

Chapter Two: In the Field: Participating, Observing, and Jotting Notes
1. Jackson (199ob :23), for example, quotes several an thropologists who empha­

sized the pure “doing” of ethnograph y as follows : “Fieldnotes get in the way. They

in terfere with what fieldwork is all about-the doing.” And: “This is what I would

call fieldwork. It is not taking notes in the fieldbut is the in teraction between the re­

searcher and the so-called research subjects.”

2. Jackson (199ob: 25) provides an example of the former, quoting an an thropol­

ogist who gained “insight in to Australian Aboriginal symbolism about the ground

2 5 2 NOTES TO PAGES 22-34

while on the ground”: “You notice in any kind of prolonged conversation, people are

squatting, or lie on the ground. I came to be quite intrigued by that, partly because I’d

have to, too . . . endless dust.” Emerson and Pollner (2001:250) present an instance of

the latter when a previously marginalized and detached observer is suddenly brought

stage center into an in-the-home psyt chiatric evaluation.

3. Some etlmographers committed to ez xperiencing immersion may put off sys­

tematic writing almost indefinitely, often until leaving the field permanentlyt . Given

our commitment to more or less contemporaneously written no tes, we do not ad­

dress procedures for writing fieldno tes long after the occurrence of the events of

in terest.

4 This term is taken from Jackson (199ob:5), who credits it to Simon Ottenberg.

5. Gottlieb and Graliarn ( 1993) depict these processes of note-taking in their narra­

tive of the course of their etlmographic research in Africa.

6. However, Catherine’s placement of this remark immediately following intro­

ductions indicates that she considers it important “news” that should be delivered

to Ellen in a timely fashion, And the remark takes on further import since it involves

an explicit change in topic that excludes the newcomer by referring to someone she

clearly does not know.

7. These jottings were originally written in a version of speed writing that is in­

comprehensible to most readers. We have translated them into readable form.

8. Wolfinger ( 2002) notes that fieldworkers rely heavily on tacit social knowledge

and taken-for-granted assumptions when they determine what to observe and what

to recall in writing jottings and fieldnotes. These emergent and situational decisions

var y with the concerns and personal dispositions of the fieldworker.

9. This excerpt, as well as others in this and subsequent chapters, draws on inter­

views conducted by Linda Shaw in which student fieldworkers were encouraged to

“talk out loud” while seated at their computers writing fieldnotes from jottings and

headnotes.

10. It is possible, of course, to interview those involved in the social world under

study and to ask directly about their own inner states and motives as well as about

their assessments of those of others. Such in terviews, however, do not prov ide defini­

tive answers to these matters but only another set of observations that the ethnogra­

pher must still assess and evaluate. See Emerson and Pollner’s (1988) consideration of

the contingent, deeply problematic interpretations required to evaluate the interview

statements of a mental health clinic worker asked to assess ethnographic writings de­

scribing his own work circumstances and decision making

11. This student ethnographer offered these reflections on this process: “Before,

I never could write about it. I just never could remember them [concrete events]. It

seemed very small and insignificant because everyt thing with these children is in very

small steps, and nothing really outstanding ever happens, but this really stood out in

my mind, and I wanted to remember it. At the time, I told mytself, ‘Remember that.”‘

These notes also reflect this student intern/fieldworker’s distinctive commitments

in this setting as is evident in the point of view implicit in her writing. She not only

NOTES TO PAGES 36-40 2 5 3

identifies the incident that has just taken place as “listening to the teacher” and as a

change from Nicole’s prior pattern of behavior. But reflecting her real teaching re­

sponsibilities in the setting, she also evaluates this change positively as an “accomplish-

ment,” as something that Nicole should learn. An ethnographer without job respon­

sibilities in the setting might well characterize the incident differently (e.g., as an

adult staff member’s exercise of authorityt ) and withhold immediate evaluation as to

whether what Nicole did was “good” or “bad.”

12. Indeed, Everett Hughes (1971:505) emphasized that it is less the published re­

port than taking a detached outlook toward the personal and intimate that brings

people’s wrath down upon the field researcher: “The hatred occasionally visited upon

the debunking historian is visited almost daily upon the person who reports on the

behavior of people he has lived among; and it is not so much the writing of the report,

as the very act of thinking in such objective terms that disturbs the people observed.”

13. In part, this lack of knowledge about what the field researcher is doing may

result from the latter’s evolving analyt tic purposes and concerns, which are not pre­

established but which change with immersion in the setting ( see Emerson 2001:282-

95). As Thorne (1980:287) emphasizes, “fieldworkers usually eriter the field with an

operi-ended serise of purpose; they tend to work inductively and may shift inter­

ests and outlooks as the research proceeds; practical exigericies may force exterisive

change of plans.”

14. Similarly; those observed often use humor to comment on the role of the note­

taking ethnographer. Again, from the HUD office: “The workers are talking and

laughing as Sam decides where to put his desk in his new office. I hear one of the

workers say, ‘I hope Bob didn’t write that down.’ I walked up. ‘What?’ ‘Oh, I just told

Sam it’s good he’s got space for his machete behind his desk.’ They laugh.”

15. Here, further complications arise about whether the ethnographer will write

fieldnotes about matters that she avoided making jottings on or was asked not to

make jottings on. On the one hand, a fieldworker might feel that her fieldnotes are her

personal (as well as scientific) record and that she can write an yt thing and ever yt thing

in those notes that she desires. Such a practice puts off an y decision about whether

or not to use these particular fieldnote writings in a paper to be seen by an y outside

audience. On the other hand, the ethnographer might well feel constrained by an im­

plicit agreernerit not to take jottings about a particular everit and to also avoid writ ­

ing full fieldno tes about the event, indeperidently of whether an y tone would ever read

that material. Here, the fieldworker honors the personal, ethical bond with the per­

son observed over an y commitrnerit to her fieldnotes as research record.

16. Thus, making jottings “off-phase,” recommerided by Goffman (1989:130) as a

means of m inimizing reactive effects (i.e., “don’t write y our notes on the act y ou’re

observing because theri people will know what it is y ou’re recording”), may risk of ­

feriding others wheri the focus of the jottings appears to be the current activity or

topic.

17- For example, to have made jottings during a Chokwe initiation ceremony

(mwadi) wheri the older womeri were teaching a y oung woman how “to dance with a

2 5 4 NOTES TO PAGES 42-61

husband”by simulating the sexual act might have appeared inappropriate and might

have drawn immediate criticism from participants.

18. The seductions of the field, seductions that impart “liminal” or “betwixt-and ­

between” qualities to fieldnotes and the experience of writing them, are strikingly

revealed in Jackson’s (1990a) in terviews with an thropologists. Many reported feeling

inclined to let fieldnotes go as they began to fit into the rhyt thms of local life. For ex ­

ample: “I slowed down. More concerned with the hour b y hour. You forget to take

notes because y ou feel this is y our life” (Jackson 199oa:18).

19. Field researchers routinely use a number of tactics to maintain research dis­

tance in the face of pressures for heightened involvement from those under study

(Emerson and Po liner 2001). These practices involve “a variety of distancing practices

to manage overtures to deeper involvement,” including “interactional efforts to pre­

clude, to finesse, and to decline” such overtures, and “cognitive reminders to retain

the ‘research’ framing of one’s experiences in the field” (Emerson and Pollner 2001:

248).

20. Many ethnographers also create that same separate stance through photo­

graphing or filming events. See Jackson (1987).

Chapter Three: Writing Fieldnotes I: At the Desk, Creating Scenes on a Page
1. Sanjek (1990b), for example, reports a full y ear passed before he went from note­

book to full fieldno tes; obviously, he spent a great deal of time and care in writing up

descriptions and events in these handwritten notebooks.

2. Along these lines, Goffman (1989:127) advises against bringing spouses into the

field because “it does give y ou a way out. You can talk to that person, and all that, and

that’s no way to make a world.”

3. As a general rule, it is important to preserve discrepant reports about the same

event to avoid deciding what “really happened” in accepting one account over the

other. Here, for example, we can now understand the difference as a likely product of

Laura’s self-expressed uneasiness with explicit, earthy sexual references.

4. Description is often referred to as one of the four chief types of composition­

along with argumentation, exposition, and narration. But here we consider describ­

ing as a key strategy for picturing settings, people, objects, and actions as a part of

the larger ethnographic narrative that the ethnographer tells throughout her field­

notes, beginning with the first day that she enters the site and closing when she

leaves and writes her last notes.

5. Lofland (1985:15) terms this “categoric knowing” in which “one knows who the

other is only in the sense that one knows he can be placed into some category;” par­

ticularly gender, age, and race, since these categories are readily gleaned from ap­

pearance only. In contrast, “personal knowing” involves knowledge of at least some

aspects of the other’s actual biography.

6. In this sense, this description might be a product of, as well as advance, the eth­

nographer’s theoretical in terest in ethnic identity. That is, the observer might have

come upon this scene with a preexisting in terest in how white students affiliate with

NOTES TO PAGES 67-86 2 5 5

African Americans, this sensitiv ity leading him to appreciate the ironic symbolism

and to write so vividly about the jacket. Alternatively, writing a description of some-

thing that made an immediate impression on him might have made him begin to

think about issues of cross-cultural affiliation. In either case, in subsequent field-

notes, this ethnographer continued to focus on this woman and other white students

who hung out with blacks, describing other instances of ethnically distinct clothes,

whites’ use of black conversational styt les, etc.

7- A combination of field observations and tape recordings of specific in teractions

marks many ethnographic studies of institutional settings, including medical clinics

(Maynard 2003), lawyt ers’ offices (Sarat and Felstiner 1995), and public schools (Garot

2010). However, a number of ethnographers found that tape recorders inhibited and

distorted talk in informal settings and exchanges; e.g., see Desmond (2007:291-93)

on the problems of attempting to tape-record daily activities among wildland fire­

fighters.

8. Often her fieldnotes were written in English, though she listened in ano ther

language; she therefore included many non-English terms to preserve local mean­

ings.

9. For a discussion of how researchers working in second languages or explicitly

focusing on verbal expression combine and integrate these methods, see Stone and

Stone (1981). Some sociological field researcliers advocate the use of similar sorts

of “triangulation” procedures-for example, conducting later in terviews with par­

ticipants about what they were thinking and doing during a recorded exchange; see

Cicourel (1974:12,iff).

10. Shaw (1991) explores a number of other expressions of this feeling of falling

short of acliieving a “normal” life, and the resulting pervasive sense of stigma, that

afflicts ex-mental patients in their dealings with more conventional people.

11. Grouping details not only makes writing up easier, but the habit of marking

paragraph breaks also speeds up reading and making sense of fieldnotes later on.

12. Stoller (1989) suggests that many ethnographers, reflecting their Western cul­

ture, have a bias for visual detail even though members might be attending more to

other sensory impressions, sucli as smell, sound, or movement. In this respect, the

kinds of sensory details that are dominant vary from one culture to another.

13. Lederman (1990:84) emphasizes that units sucli as “events” have “an apparent

‘wholenesst”‘ that makes them “good modes of entry into fieldnotes” and useful ana­

lyt tic units in her ethnography. One can write up an event as a brief episode or more

fully describe it in a tale.

14. Scliatzman and Strauss (1973:99-101) recommend tagging each fieldnote seg­

ment with an initial label, either “Observational Notes” (ON), “Theoretical Notes”

(TN), or “Methodological Notes” (MN). Many field researcliers find this procedure

helpful in marking transitions in writing focus and intent. We generally avoid using

these tags because we think that the distinctions are not only theoretically problem­

atic but also practically difficult to apply in many instances.

15. Although not focused specifically on fieldnote descriptions, Wolf (1992) pro-

2 5 6 NOTES TO PAGES 89-100

vides a provocative illustration of the potential variation in how ethnography can

portray different slices of life; she presents the “same” series of events in three dif­

ferent story formats-original fieldnotes, a more formal analyt tic account, and a fic­

tional short story.

Chapter Four: Writing Fieldnotes II: Multiple Purposes and Stylistic Options
1. As Flower (1988) emphasizes, a writer’s purpose is not unitary, conscious inten­

tion but, rather, a set of interconnected goals; during the writing process, writers reg­

ularly revise and prioritize these goals.

2. In addition, the field researcher with actual readers may not want to disclose

what they regard as revealing or overly personal incidents to these others, whether

instructor, classmates, or coworkers (Warren 2000). We would advise writing up

these notes in a separate document. This procedure produces a written account but

one seen only by the fieldworker. At a later point, the latter may feel that the account

is important and should be included in a final analytsis; or, he may decide that it is too

personal and keep it private.

3. As Ong (1975) points out, writers envision audiences by imagining the kinds of

readers who have read similar pieces of writing. Thus, the writer’s styt listic choices

are a means of addressing those imagined audiences.

4. As one ethnographer commented, “That might be closer to a definition of a

fieldnote: something that can’t be readily comprehended by another person” (Jack­

son 199ob:20).

5. Strictly speaking, point of view is the angle from which one sees activities and

events and how that angle is presented in writing. However, Beiderwell and Wheeler

(2009 :3 89) point out; “More broadlt point of view sit als narrative perspective- the y, gn

way a story is related. Thinking in terms of point of view involves considering who

tells the story as well as how the teller’s interests, personality, motives, and back­

ground influence what is observed and reported.”

6. Here, we refer to “voice” as representing the unique speaking styt le and the dis­

tinctive perspective or “ethos” of an individual (Abrams and Harpham 2009; Beider­

well and Wheeler 2009). Thus, if the etlmographer-as-writer wants to present mul­

tiple voices and points of view in her fieldnotes, she must also be sensitive to varied

people’s perspectives and voices while in the field. In this sense, writing fieldnotes is

reflexive, illustrating how writing can play back on and affect what the etlmographer

does in the field!

7. Thus, one researcher noted, “I kept track of a student who got in an argument

with his teacher. I was not able to read his mind, but based on visual cues from the

way he walked, the way he talked, and through his (other] body language, I could get

a better insight into how he may have been feeling and what thoughts might be run­

ning through his head”

8. Similarly, in writing notes on a checkout line in a grocery store, the fieldworker

might describe activities, at different times, from the position and perspective of the

checker, the bagger, a customer being served, and customers waiting in line.

NOTES TO PAGES 1 0 1 – 1 1 2 2 5 7

9. Many of these objections to an omniscient point of view weaken or even dis­

solve entirely when we turn from writing fieldnotes to writing final ethnographies.

Indeed, existing discussions of omniscience in ethnographic writing all treat final

ethnographies, not fieldnotes. Van Maanen’s (1988:45-72) “realist tales,” for example,

are complete ethnographies that involve many omniscient qualities-the absence of

the author from the text, minutely detailed descriptions and overviews, and “inter­

pretive omnipotence.” Similarly, Brown (1977) sees the omniscient point of view as

characteristic of many classic ethnographies; the ethnographer adopts an omniscient

point of view, for example, when he cl10oses whim members’ voices to present and

shifts from one person’s view to another’s.

10. Writing different points of view involves a shift in the writer’s attention. One

student points out that when she consciously shifted between points of view; she ac­

tually noticed the shifting emphasis within herself: “When I look over my jottings

and begin to write up the fieldnotes, m y brain thinks differently for first person than

it does for third person. When I wrote the fieldnotes in first-person, I found that as

much as I wrote about the people around me, I actually thought about the events un­

folding from my perspective. When I wrote the fieldnotes in the third-person point

of view, I thought more about the other members, what they were doing, and it made

me focus a little more on them, rather than on what I was doing.” As this student

points out, the shifts in point of view are consequential-shaping what and how one

sees and reports-and not just matters of taste or technique.

11. Beiderwell and Wheeler explain that although a first-person narrator speaks

from the “perspective of one inside the storyt ; that is to say, the narrator speaks as

‘I,”‘ this writing technique is not limited to the narrator’s vision . The first-person

narrator may have the function of reporting about o thers (2009:383). This additional

use of the first-person technique would appear to be common in writing fieldno tes,

where the ethnographer speaks in her own voice to narrate activities with someone

else as the central cliaracter in the event. This use of first person blurs the boundaries

between the writing techniques of first-person and third-person points of view.

12. In this project, Rachel Fretz carried out many of her observations in con junc­

tion with two other researchers working in the same village, art historians Elisabeth

Cameron and Manuel Jordan. Researchers who work together in the same site can

document and represent the different voices and points of view of various members.

13. Johnstone (1990:18) defines a story as a “narrative (that is, it presents a sequence

of events) with a point (a reason for being told that goes beyt ond, or is indt endent of, ep

an y need for the reporting of events).” However, the way stor y tellers structure their

narratives to convey ideas varies from one storyt telling tradition to another (John­

stone 1990; Riessman 1987; Staltl 1989). In Western hero tales, for example, the pro­

tagonist sets forth on a quest, moves through difficulties, and conquers the monster

or finds the ho! y grail. The story is one of personal success and conquest. In contrast,

in many cultures the focus is less on an individual’s success and personal develop­

ment and more on the way relationships between people unfold and have conse­

quences for their community or extended family. In sucli narrative traditions, the

2 5 8 NOTES TO PAGES 122-132

listeners pay attention to how the characters negotiate their relationships and to

whether or not they act appropriately toward their relatives and friends. Thus, the

teller of a story about an authority figure and a y oung person in an educational situa­

tion might be concerned with the effects of the student’s actions on his family, about

the student’s respect for authority, and about the disciplinarian’s opinion of the stu­

dents’ relatives.

14- The current ending of the police tale results from our editing decisions and re­

flects our search for a loosely structured tale that was relatively short. Had we begun

the cut at an earlier point or ended at a later one, the reader’s sense of the story line

might differ. Or, if we hadshortened it further, to begin with the stop at the 7-11 store

and to end with the second car stopping, the tale might have seemed more cohesive

and more clearly the story of mundane police work broken by moments of excite­

ment.

15. Grounded theorists (Charmaz 2001; Strauss 1987), in particular, emphasize be­

ginning analyt ses early on in data collection : The researcher is urged to make an a ­

lyt tically explicit observed phenomena as theoretical categories, to syt stematically

identify the properties and dimensions of these categories, to formulate provisional

questions or hypotheses about the occurrence or relations between these categories,

and to then seek out new data in the field specifically relevant to these refined or fo­

cused issues.

16. See chapter 6 for discussion of memos connected with coding and analyt sis

when attention has turned from fieldwork to writing a finished ethnographic text.

17- Some ethnographers come to view their own fieldno tes as poor substitutes

for their actual experiences and observations in the field. Jackson (1990a: 19), for

example, quotes one person’s comment: “I was disappointed that they weren’t as

magical as m y memory . . . there are a lot of visual features to m y memory, whereas

fieldnotes were much more sort of mere rendering.”While fieldnotes may never com­

pletely capture the lived experience in the field, improving writing skills will suffuse

notes with at least some of this “magic.” We see wide gaps between memory andfield­

note as evidence of insufficient attention to writing.

Chapter Five: PursuingMembers’ Meanings

1. Man y studies do not directly claim that a group’s beliefs and practices are falla­

cious or ineffective but indirectly diminish these beliefs and practices by depicting

them as self-serving. Berger (1981) proposes the concept of “ideological work” as an

alternative way of handling these issues. Many sociological analyt ses, he argues, “take

as their task ‘exposing’ the ‘real’ interests served by ideas or ‘unmasking’ or debliflk­

ing ideas by revealing the contradictions between what ideas apparently profess and

the dayt -to-day behavior of those who profess them” (1981:19-20). The ethnographer

has a different task-“not to expose discrepancies or contradictions between prac­

tice and preachment” (1981:114) but, rather, to look closely at and document the wayt s

in which people resolve and reconcile any such discrepancies. For example, rather

than “unmasking” rural hippies’ use of chain saws as a contradiction of their pro-

N0TES T0 PAGE 1 3 3 2 5 9

fessed distrust of modern “technology,” Berger carefully and nonc ytnically examines

how these hippies come to view the chain saw as a “tool” distinct from “technologyt”

( 1981:u6). These sorts of interpretive acts, “aimed at bridging gaps, sweetening disso-

nances, and restoring (perhaps only temporarilyt ) a measure of harmony and consis-

tericy” betweeri practice and belief, represent “remedial ideological work” (1981:114).

2. Jordan’s (1993:41-61) discussion of masking traditions in the circumcision (mu­
kanda) rituals of Northwest Province, Zarn bia, explains variation as characteristic of

these rituals; he found that innovation in mask decorations can be a means through

which people cope with political realities in the region. See also the discussion by

Cameron and Jordan (2006) on ritual play in this same area.

3. Hunt’s (1985) analyt sis of the use of force by police illustrates an alternative,

more naturalistic approach that seeks to ideritify what sorts of force the police them­

selves recognize as excessive or “brutal” and what sorts as legitimate or “normal.”

Hunt refrains from passing her own judgments in order to learn how and where par­

ticular officers apply these distinctions to specific instances of the use of force.

4. Beri-Amos ( 1982), in particular, has argued that the examination of indigerious

classifications has beeri hindered by the “discrepancy” betweeri ethnic and analyt tic

syt stems and advocates that researchers document and explain the terms and cate­

gories that the people studied use. However, scholars study ing oral traditions con­

tinue to insist on the comparative value of analyt tic categories. Okpewho (1992), for

example, urges continued use of analyt tic categories to further comparative discus­

sion even while he commerids the practice of using indigerious terms for narrative

categories. In an introduction to “folk narratives,” Oring (1986) ideritifies analyttic fea­

tures gerierally associated with “mytth,” “legerid,” and “folktale.” Current focus on au ­

toethnography further complicates the distinctions between analyt tic and indigerious

categories; Butz and Besio (2009) provide a review of some autoethnographic prac­

tices that include personal experience narrating.

5. Ethnographers may also receive “nonanswers” when they appear to be woefully

ignorant of the matters they ask about. Diamond (1989) recounts the story told by

an eminent ethnobiologist who has sperit y ears with the Kalam people of the New

Guinea Highlands working with native informants to identify folk terms for 1,400

species of animals and plants. Yet, wheri at one point he asked about rocks, his Kalam

informants insisted they had just one word covering all rocks. A y ear later he returned

with a geologist friend who within an hour came back with a long list of Kalam terms

for rocks. The ethnobiologist angrily confronted his Kalam informants, demanding

to know why they had lied to him about not classifying rocks. They answered: “Wheri

y ou asked us about birds and plants, we saw that y ou knew a lot about them, and that

y ou could understand what we told y ou. Wheri y ou began asking us about rocks, it

was obvious y ou didn’t know an yt thing about them. Why should we waste our time

telling y ou something y ou couldn’t possibly understand? But y our friend’s questions

showed that he does know about rocks” (Diamond 1989:30). Diamond concludes that

the ethnoscientist has “to know almost as much” as those questioned in order to elicit

their native terms and classificatory principles.

2 6 0 NOTES TO PAGES 133-141

6. Cognitive anthropologists, in particular (e.g., Agar 1982; Frake 1964; Spradley

1979), have sought to provide techniques to avoid imposing outside categories by

“discovering” appropriate and meaningful questions from within another culture.

7. Frake’s classic ethnography, “How to Enter a Yakan House” (1975), includes a de­

tailed analytsis of local wayt s of passing by and greeting others in Yakan society.

8. Of course, payt ing close attention to ordinary questions and appropriate answers

also helps the field researclier learn how to participate in conversations in a natural

way, and, hence, is a key part of the resocialization process involved in fieldwork.

9. In asimilar vein, see Sudnow’s (1967:36-42) subtle observations of the patterned

differences in how new medical personnel talk about deaths as “countable” occur­

rences.

10. Many other fieldworkers also recount socialization through teasing and laugh­

ter (cf. Yocom 1990).

11. In general, formulations of “what happened” will not only involve summa­

ries or “glosses” but will be framed to anticipate or influence the specific persons to

whom they are recounted.

12. In his classic field study, Cicourel (1968) examines how police and probation

officers dealing with y outh read and interpret the various written records generated

in delinquency cases, including arrest reports, probation investigations, and school

reports. He also emphasizes the distinctive practical and strategic considerations

that shape how police and probation officers turn their conversations with y outh

into written reports in the first place (see particularly the case of Audreyt ; Cicourel

1968:130-66).

13. Johnstone (1990) discusses the way people structure and give meaning to ex ­

perience through storyt telling, both drawing on the group’s conventions for storyt ­

telling and expressing themselves in their own unique styt le. Stalil (1989) points out

that storyt tellers often pattern their experiences to fit community values and notions

of a story. In in terpreting stories, the researcher must irifer the implicit values of the

teller. Cashman (2008) notes that, although the storyt tellers of the northern Irish bor­

der express their political differences in their stories, they also actively emphasize

community values through anecdotes about cliaracters they all know.

14. Of course, this story is also told to the researclier, and, presumably, has been

adapted to his concerns and in terests and to his relationship with the teller. Conse­

quently, the etlmographer should not only tell “the storyt” in his fieldnotes but also

describe the context of the storyt telling: what conversational questions or comments

triggered the story, where the storyt telling happened (in private or as a part of other

activities), and who else was listening.

15. Mills (1990) notes that folklorists, with their emphasis on face-to-face in ter­

actions in oral expression, have documented in detailed transcriptions the multiple

voices and differing perspectives expressed during performances. Viewing oral per­

formances as emergent and unique, many scliolars of oral narrative (for example,

Bauman 1992a, 1992b; Briggs 1988; Georges 1981) analyze in detail the dynamics of

eacli performance. Particularly in examining several versions of the “same” oral story,

NOTES TO PAGES 144-146 2 6 1

they show how narrators shape their st y le and themes to accommodate the audience,

situation, and specific circumstances. For example, Cosentino (1982) in his study of

Mende stor yt telling in Sierra Leone, documents three women who argue with each

o ther through their contrasting versions of a folktale: Each story has distinctly dif­

ferent details and clearly differing outcomes. Yitah (2009) no tes that Kasena women

of northern Ghana argue through proverbial jesting to establish their sense of female

personhood as well as to subvert sexist ideology iriherent in the proverbs.

16. This discussion is based on Rachel Fretz’s research among the Chokwe of

Northwest Province, Zambia, in 1992-93. It elaborates and extends the earlier discus­

sion in Fretz (1987) based on research in Bandundu Province, Zaire/Congo.

17- Ben-Amos (1982) suggests that in studyt ing indigenous categories of expres­

sion, the researcher should describe the cognitive, expressive, and behavioral levels.

He points out that sometimes a people’s system of expression includes distinctions

made behaviorally but which are not marked by distinct terrns and therefore must be

discerned through observation of actions in differing social situations.

18. The Chokwe distinguish between two different kinds of yishima- longer sto­

ries and short sayt ings or proverbs. Although they do not use distinct terms for each,

if pressed, people might say “the long ones” (yishima yisuku) for stories or “the short

ones” (yishima yipinji) for proverbs. People employ the latter in informal and formal

conversation ( e.g., court sessions) to make a point. In con trast, people tell the longer

yishima only at n ight as they sit around their fires visiting and entertain ing them­

selves. In these latter situations, narrators are inventive composers play ing to the en­

thusiastic responses of listeners; thus, different narrators will tell different versions

of the same story, and the same narrator’s version of a story will vary from telling to

telling. A good stor yt telling performance is described as chibema. See also Van Damme

(2003) for a review of the study of aesthetics in African cultures.

19. Holstein and Gubrium suggest that members’ invoking of con text should

be examined both from the “bottom up” -looking at how context is built up mo­

ment by moment in the sequencing of ordinary talk and interaction-and from the

“top down” -looking at how local discourse and culture incorporates broader social

structures and cultural understandings. The bottom-up approach focuses on “why

that now,” that is, on how something said or done previously is invoked as grounds

for sayting or doing something now. A top-down approach looks at the wayt s in which

broader cultural and social understandings are used in the local setting. For example,

the local import of Julie’s act of cutting her hair derives from prior staff experience

with this resident and from recognition in the local institutional culture that its

treatment regime involves sufficient deprivation and isolation that residents often

feel drawn back to the fast life of hooking and drugs.

20. Here we draw directly from Moerman’s (1969:464) idea of “intracultural con ­

trast.” Moerman notes that the seemingly innocuous descriptive claim, “the Thai

are noisy in temple,” implicitly involves an intercultural comparison on the order

of, “The Thai I saw in temple were noisier than Methodists are supposed to be in

church.” Intracultural con trast of Thai religious behavior would require the eth-

2 6 2 NOTES TO PAGES 148-156

nographer to compare behaviors in different settings within the society, contrast­

ing organizational and interactional patterns found within them. Thus, one might

compare the noise ( and other aspects of social behavior) in temples with the noise in

other locally comparable situations ( among the Thai, for example, dispute hearings,

v illage meetings, and casual conversations).

21. As a general practice, Becker advises that when people make distinctions

between “us” and “them,” “treat these distinctions as diagnostic of that organiza­

tion, those people, their situation, their careers” (1998:150). Or as he notes concern ing

medical students’ designations of some patients as “crocks”: “To put it most preten­

tiously, when members of one status category make invidious distinctions among

the members of another status category with whom they regularly deal, the distinc­

tion will reflect the interests of the members of the first category in the relationship”

(1993’31).

22. In this instance, what counts as a satisfactory, “official” explanation shifts as

speakers change language, but neither explanation fully describes what people do

about AlDS/sorcery illnesses. The ethnographer needs to recognize that explana­

tions often are no more than pointers to how the people momentarily see events or

how they wish them to be. Explanations do not constitute experience/reality. Jackson

(1982 : 3 0 -31) in his study of the Kuranko people in West Africa, suggests that people

invoke verbal, official explanations in times of crisis to validate some claim but that

people’s everyt day experience rarely conforms to such explanations. Verbal explan a ­

tions and actions are two different tytpes of experience.

23. Classifications, then, should be seen not as determined by particular attributes

of the objects being categorized (that is, as “trait driven”) but, rather, as driven by

actors’ “practical purposes at hand” (Schutz 1964). This stance directs attention away

from cognitive categories residing inside of actors’ heads toward actual interactions

and the practical “purposes at hand” that actors pursue in social settings; attributes

take on actual salience or relevance vis-a-vis these shifting, emergent purposes. Such

purposes at hand will vary widely from moment to moment and situation to situa­

tion as actors’ purposes emerge, develop, and change.

24. Researchers working within the interdisciplinary field of “the ethnography of

speaking” have as their aim a detailed record and description of the differing kinds of

expression within a community. Sherzer (1983, 1992) notes that such studies examine

not only the range of expression but also their functions within the community.

25. The fieldnote account leaves opaque Ellen’s perspective on these events, indi­

cating only, “I heard her out,” but without reporting what she said specifically in her

own defense. Her reported claim that she did not realize that the author was helping

the wife would suggest that she recognized that she had “mistakenlyt ” made the sale

to the husband, a stance that might suggest it was not “snaking” because she had not

taken the sale “deliberately.” It is also possible that she maintained that she had made

the sale legitimately, that the customer in fact “belonged” to her because he was mak­

ing a purchase independently of his wife, or because of the practical contingencies of

managing the purchase of a surprise present.

NOTES TO PAGES 1 61 – 1 7 1 2 6 3

26. In this instance, it is likely that a female ethnographer’s presence at the chief’s

pavilion initially encouraged a woman to narrate; she may well have been repri­

manded later for having done so; in any case, no women narrated in that location

again. The researcher’s gendered presence is frequently consequential in field set­

tings, although often in subtle wayt s that can only be identified with close, long-term

observation. For examinations of the influence of gender in field research, see Ca­

mitta (1990); DeVault (1990); Hunt (1984); Lawless (1993); Mills (1990); Thorne (1993);

Warren (2001); and Warren and Hackney (2000).

27- Wh y te (1955/1993) and Liebow (1967) provided early discussions of these issues.

For a comprehensive review of the advantages and drawbacks of “insider” and “out­

sider” roles basedon race/ethnicity; gender, or age, see Emerson (2001 :116-23).

28. Doroth y Smith’s institutional ethnograph y (2002, 2005) has playt ed a major

role in focusing ethnographers’ attention on the relationship between outside influ­

ences and everyt day life. While we emphasize how members engage, negotiate,

and make meaning of in teractions carried out within particular social conditions,

Smith’s focus is on social structures and organization and how they both shape and

are reflected in daily activity.

29. Wisernan’s (1970) study ofhow alcoholics “make the rehab route” on skid row

in the 1960s uses just such a procedure to examine how a category of people similar

to the homeless made contact with and moved through various “supporting institu­

tions.” Similarly, Dingwall et al. (1983) studied the identification and processing of

neglected and abused children across a vaiiety of institutional points, ranging from

hospital emergency rooms and pediatric medical offices through health visitors,

child protection , and social service agencies to courts andprobation offices.

30. However, field researchers would be well advised to interview people specifi­

cally about in teractions and occasions, both those they have observed diiectly and

those that occurredout of theii presence; such in terviews can provide truncated, but

often invaluable, accounts ofrelations and interactions (see Emerson 2009 ), as well as

insight into others’ perspectives on these events.

ChapterSix: Processing Fieldnotes: Coding and Memoing

1. Qualitative social scientists have given substantial attention to how to come up

with, develop, and elaborate qualitative analy ses ofsocial life. The following provide

useful orientations to analy sis andspecific procedures for developing concepts from

fieldnote data. Becker (1998, 2001) layt s out a series of “generalizing tricks” that pro­

vide “wayt s of expanding the reach of our thinking, of seeing what else we could be

thinking and asking, or increasing the ability of our ideas to deal with the diversity

of what goes on in the world” (1998:7). Lofland et al. (2006: chapters 6-8) delineate a

variety of possible conceptual “topics” for analyzing fieldnote and other qualitative

data and suggest how relevant topics can be elaborated and developed into more fin­

ished analy ses of “generic” social processes (see also Prus 1996). Corbin and Strauss

(2oo8) provide an updated approach to grounded theory that focuses on identifying

the properties and dimensions ofkey components ofsocial life. Finally, Katz (2001b)

2 6 4 NOTES TO PAGES 172-193

suggests a number of general conceptual “warrants” that ethnographers have fre­

quently relied on and that can provide relevance for, and in terest in, analytses of field

data.

2. Several practitioners of grounded theory now avoid making sharp distinc­

tions between different t yt pes of coding and memos. Corbin notes, for example, that

while the 1990 edition ofBasics of Qualitative Research (Strauss and Corbin 1990) dis­

cussed code notes, theoretical no tes, and operational notes as three different t yt pes

of memos, “we now want to get away from thinking about memos in a structured

manner.” She explains: “The reason is that novice researchers often become so con­

cerned with ‘getting it right’ that they lose the generative fluid aspect of memo ing.

It is not the form of memos that is important, but the actual do ing of them” (Corbin

and Strauss 2008:118). We continue to distinguish between in -process memos, code

memos, and integrative memos, not on the basis of form, but in terms of their uses

and tim ing in analyt zing fieldno tes.

3. Early statements of the grounded theory approach include: Glaser and Strauss

(1967); Schatzman and Strauss (1973) and Glaser (1978). Contemporary treatments

include Charmaz (2001, 2006); Corbin and Strauss (2008); and Strauss (1987). Substan­

tively; mucli of the field researcli using grounded theory methods has examined the

treatment and experience of illness; see particularly Biernacki (1986); Charmaz (1991);

Corbin and Strauss (1988); and Glaser and Strauss (1965).

4. Of course, quantitative researcli involves sim ilar sorts of category creation and

refinement, typically at the pretest stage, but it does not term this “coding.”

5. Corbin illustrates the use of one such program, MAXQDA 2007, to develop and

expand her grounded theory analyses of the experiences of Vietnam War veterarIS; see

Corbin and Strauss 2008.

6. Qualitative data analysis reverses the sequence of procedures employt ed in

quantitative analytsis: rather than using preestablished categories to sort and then

analyze the data, the researcher fust analyses the data by mearIS of initial coding and

only subsequently sorts it. Thus, in qualitative data analytsis, sorting is subordinated

to developing and refining analyses; it is more a byt -product of the coding process

than the end of that process.

7. See Blum (1991) for the completed analysis of these and other issues.

8. That is, that y ou have only one instance or case in y our data does not affect

many of the analyt tic claims that y ou can develop from it. What is important is the

theoretical relevance or import of the instance. A single unusual incident may reveal

critical, but rarely observed, processes within a particular setting (Harper 1992) or re­

flect issues that rarely surface in everyt day life but that are of deep concern to mem­

bers. Similarly, advocates of the sociological procedure of “analyt tic induction” insist

that finding a single negative case that contradicts the theoretical explanation that

the researclier has developed requires modifyt ing either that explanation or the phe­

nomenon to be explained (Katz 2001a). In this way, theory grows more dense and so­

phisticated when the researcher looks for and incorporates such negative cases into

her analytsis.

NOTES TO PAGES 195-208 2 6 5

9 . In writing integrative memos, it may be useful, as in this case, t o note paral­

lels, connections, or differences from the concepts and findings of published books

and articles. However, it is advisable to stay focused on connecting and elaborating

the ideas and empirical materials in y our memo and to avoid spending time, at this

point, explaining the reference and the details of its relevance to y our theme.

Chapter Seven: Writing an Ethnography

1. Richardson (1990), however, does discuss ethnographic writing for general au­

diences in high-circulation trade books and for mass-circulation magazines.

2. Our concept of thematic narrative in ethnography draws heavily upon Atkin­

son’s (1990:126-28) discussion of “fragmented narratives” as the most common form

of “conventional ethnography. ” Fragmented narratives are nonlinear, rearranging

and presenting everyt day events in “atemporal, paradigmatic relationships” (1990:

1 26). Atkinson con trasts such fragmented narratives with the more classic “chrono­

logical narratives” that provide a linear “extended chronicle of events” (1990:126).

3. Many of our recommendations for writing final ethnographies resonate with,

and often draw upon, the ideas and adv ice that Becker ( 2007) has developed for social

science writing in general. Indeed, we strongly recommend that all field researchers

who are turning to the process of writing final ethnographies consult Becker’s book

directly early on in their project.

4. Thus, in a logical argument, the thesis is explicitly stated at the outset, the

subsequent points develop that thesis, and the evidence illustrates and confirms the

points. Richardson (1990:13) notes how such arguments draw on “logicoscientific

codes” of reasoning and representation that stand in sharp con trast to the narra­

tive forms employt ed in most ethnographies. In practice, the local, concrete commit­

ments of ethnography preclude the highly formal forms of analy tic argumentation

that may be found in other areas of social science. See also Richardson and St. Pierre’s

( 2005:96off) discussion of the historically changing styt les of social science and eth­

nographic writing.

5. Each of these topics suggests a theoretical concern related to a specific schol­

arly literature; indeed, each might well have been formulated because of familiarity

with such a literature. “Ethnicity as social construction in high school,” for example,

expresses an in terest in examining ethnic differences as recognized and acted upon

by high school students. Similarly, “parental involvement in juvenile court hearings”

implicitly raises issues concerning the factors that influence outcomes in juvenile

court proceedings. But neither theory nor literature need be explicitly addressed at

this point.

6. This is exactly what is involved in the process of analyt tic induction, where

one can modify either the conceptual category or what is being explained, or both,

in order to “form a perfect relation between data and explanation” (Katz 2001a:331).

Note, however, that modifyt ing themes or conceptual categories to fit fieldnote data

may make prior coding irrelevant; indeed, initial code categories often do not hold up

throughout the writing.

2 6 6 NOTES TO PAGES 213-225

7. For examples of ethnographies relyt ing on integrative strategies, see Berger

(1981), Desmond (2007), Diamond (1992), and Thorne (1993). DeVault (1991), Emerson

(1989), Irvine (1999), and Lareau (2003) make heavy use of excerpt strategies.

8. Long incidents or episodes are difficult to handle in the excerpt styt le, requir­

ing either intimidatingly long excerpts or arbitrary separation into a choppy series

of shorter units.

9. Some critics argue that writing analyt tic ideas in the “ethnographic present”

creates a false sense of continuous actions that are ahistorical. Fabian (1983) explores

these issues in examining the concep tions of time and history underlyt ing anthropo­

logical research. We contend that the included fieldnote excerpts and commentary

clearly ground any discussion in specific times, places, and social conditions.

10. However, this excerpt might be used effectively to depict the probation offi­

cer’s routine practices and concerns, a more appropriate focus given this ethnogra­

pher’s strong identification with staff.

11. This issue was suggested by Okpewhds (1992:183-203) analysis of “historic

legends.” Okpewho argues that when telling about events that occurred within the

recent past, the narrator produces an account that listeners, some of whom may have

been wimesses, can accept as factual. Nevertheless, the teller uses well-known styt lis­

tic devices and narrating conventions to recount the event; as a result, “historic leg­

ends” sound very similar to “myt thic legends” whose events no one wimessed.

12. This idea was, in part, triggered by Young’s (1988:121-58) discussion of the links

between landscape and narration. She points out that certain rock paintings among

the Zuni people have narratives associated with them that people tell when they pass

by them. In a similar vein, Kusenbach (2003) describes a “go along” procedure used

to stimulate community residents to recount their memories and associations con­

nected with local scenes and landmarks.

13. Under some circumstances, however, a researcher can effectively incorporate

analyt tic or other commentary made in the original fieldnotes into a final text. One

might well include such a commentary as a self-contained excerpt in order to drama­

tize how an initial theoretical insight gave way to a later, more comprehensive under­

standing. Or a field researcher might use an initial fieldnote commentary to set up or

in troduce the theme of a section of the final ethnography. For example, a student re­

searcher studyt ing how street people use a public library began a section entitled “Li­

brary Materials as Masks” in this fashion : “This is an observation I made early on in

my setting: ‘There is something that I have alwayt s wondered about the “street people”

who sit all day at our libraryt . I wonder, as they stare at the pages with that tyt pically

blank expression, whether they are actually reading or simply looking down with

their thoughts focused on a completely different place in an entirely different time.”‘

14. Consider the original brief transcribed quotation characterized by the journal

editor as “incomprehensible” and the edited version that ultimately appeared in print

(Emerson and Pollner 1988:193) (parentheses indicate passages that were either com­

pletely or partially inaudible).

Original: “How does that jibe with y our feelings here about what ( ) o ther formu-

NOTES TO PAGES 226-245 2 6 7

lations seem to. Were there an y parts that y ou thought were um, um ( ) say just way,

way, way y’ know (we were) stretching it, off the-off the mark? ohh”

Edited: “How does that jibe with y our feelings? . . . Were there an y parts that y ou

thought were, say just way, way, way y’ know, we were stretching it, off the mark?”

15. However, in his ethnography of New York street book vendors, Duneier (1999:

347-48) follows the journalist practice in providing the real names of those stud ­

ied (with their consent), suggesting that this procedure holds descriptions to “a

higher standard of evidence.” Folklorists often offer the original names of stor yt tell­

ers, wishing to credit their creativity. In collaborative research, fieldworkers also

list their assistants’ and coauthors’ names. However, when people describe sensitive

issues-such as in telling some religious, political, or historical accounts-most

ethnographers change the names as Rachel Fretz did in the Mushala fieldno te.

16. This strategy can also be used to introduce the theme of one section in the eth­

nography.

17- Indeed, Altheide and Johnson (1994:485) insist that “assessing and commun i ­

cating the interactive process through which the investigator acquired the research

experience and information” provide core components of the underlyt ing “logic” or

“ethic” of ethnographic research.

18. Indeed, Becker (2007:50) quotes the following advice from Everett Hughes to

write introductions last: “Introductions are supposed to introduce. How can y ou in­

troduce something y ou haven’t written y et? You don’t know what it is. Get it written

and then y ou can in troduce it.” Becker (2007:55) himself recommends the following

specific practice in this regard: “You usually find out, by the time y ou get to the end

of y our draft, what y ou have in mind. Your last paragraph reveals to y ou what the

introduction ought to contain, and y ou can go back and put it in and then make the

minor changes in other paragraphs y our new-found focus requires.”

19. Some ethnographers have struggled against these features of conventional

narrative fonns. Atkinson (1992:40), for example, considers ethnographic writings

that attempt to avoid “monologic ethnography . . . dominated by the voice of the

privileged narrator,” either by creating discursive texts (transcribed conversations

between the ethnographer and informant, as in Dw y er 1982) or polyphonic texts in­

tended to represent the actual words and wayt s of thinking of those studied through

extended quotations (e.g., Crapanzano 1985; Stacey 1998). Other ethnographers have

tried to move beyond conventionally narrative-based texts by writing in a variety of

literary forms, including poetry (Richardson 1992), playt s (McCall and Becker 1990;

Mulkay 1985), and fictional stories (Wolf 1992). For general overviews of these efforts,

see Atkinson (1992) and Emerson (2001:306- 11, “Ethnographic Conventions and Ex­

perimental Texts”).

Chapter Eight: Conclusion
1. One problem with conventional ethnography is the one-sidedness of this

arrangement: Since ethnographies are written for and circulated almost exclusively

among scholarly audiences, those whose lives and voices are depicted rarely get an

2 6 8 NOTES TO PAGE 245

opportun ity to read and respondpublicl y to how they have been represented. A num­

ber of field researchers (e.g., Bloor 2001; Emerson and Pollner 1988, 1992; Handler

1985; Tedlock 1979) urge taking ethnographic accoun ts back to those whose lives they

represen t, no t primarily to “validate” those accoun ts but, rather, to open up active

dialogue between members and researchers about the meaning and import of such

accoun ts. Such “dialogue” ainis not to produce agreement or consensus but rather to

highligh t the inevitable differences that will mark the concerns of ethnographers and

those whom they have represen ted ( cf. Emerson and Pollner 1992:95-96).

2. Johnson and Altheide (1993:105) summarize these man y conflicting demands

by insisting that the ethnographer/writer must seek “to locate oneself vis-a-vis the

subjects, to accept authority with its responsibility, fallibility, and limitations, and

to tell ‘yt our’ story about the subject matter, making it clear that yt ou have ‘biased’ the

accoun t with specific focus, selection, description, and in terpretation of the mate­

rials.”

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Index

Abrams, M. H., 94, 95, 100

Adler, Patricia, 5

Adler, Peter A. , 5

Agar, Michael H., 260

Ahmed, Sara, 164

Aitkin, Gill, 163

Altheide, David L. , 2, 251, 267, 268

Alzheimer’s disease caregivers, 124-25,

182-84, 190-92, 194-95, 211, 237-38,

239-40
analytic (vs. descriptive) writing, 79-85,

123-26

analytic induction, 264, 265

analyzing fieldnotes, 80-85, 123-26, 171-

99. See also asides; coding; commentar­

ies; memos

Andersen, Margaret L. , 158

Anderson, Elijah, 163

Anderson, Leon, ix, 166

Anderson, Timothy, 3, 250

asides, 80-81, 103

Athens, Lonnie H., 251

Atkinson, Paul, ix, xiii, xv, 105, 202, 206,

211, 245, 265, 267

audiences/readers, 91-93, 123, 193-94,

201-2, 241-42, 253, 256, 265, 268

autism, 211-12

Baca Zinn, Maxine, 163

Baldamus, W. , 173

Ball, Mike, 251

Barth, Fredrik, 231

Batchelder, D., xxi

battered women’s shelter, 85, 125

Bauman, Richard, 260

Becker, Howard S., 123, 251, 262, 263 , 265,

267

Bedsworth, Caitlin, 10-12, 250

Beiderwell, Bruce, 97, 256, 257

Ben-Amos, Dan, 259, 261

Berger, Bennett M., 258-59, 266

Besio, Kathryn, 259

Bhopal, Kalwant, 163

Biernacki, Patrick, 264

Bittner, Egon, 43 , 250

Bleich, David, xxii

Bloor, Michael J. , 241, 268

Blum, Nancy S., 264

2 8 4 INDEX

Blumer, Herbert, 2, 18
Bogdan, Robert, 239,t249
Briggs, Charles L., 260
Brown, RichardH., 257
Bulmer, Martin, 173
Burawoyt , Michael, 130,t251
Burgess, Robert G., 249
Burman, Erica, 163
Burns, Stacy Lee, 35
Butz, David, 259

Cahill, Spencer, 39
Cameron, Elisabeth, 257,t259
Camitta, Miriam, 263
campus bookstore, 40, 41-42
characterization, 69-74, 254; fieldworker

as character, 72-73; main and periph­
eral characters, 71-72. See also descrip­
tion; episodes; sketches

Charmaz, Kathy, 123,t130,t172,t173,t198,t258,
264

Chokwe, xx, 67-68, 100, 103-4, 131-32, 134-
35, 137,t144, 150-51, 153-55, 219-22, 261;
initiations, 103-4, 159; sorceryt, 25,t151;
storytellings, 67-68, 144, 153-55, 161,
219-22, 261

cholo,t7 0
Cicourel, Aaron V., 255,t260
Clarke, Michael, 4
Clifford, James, xiii, xv, 16, 19,t245
clothing store, 155-57, 267
coding, 171-85, 191-93; asking questions of

fieldnotes, 177-79; focused, 172, 191-93;
illustrations of, 179-81, 182-84; “only
one case,” 193,t264; open, 172, 175-85

Coffeyt , Amanda, ix
commentaries, x-xi, 80, 81-85, 225,t266;

focused, 81-83; summaryt, 82, 83-85
community mental health center, 235, 236
complaint filing, 137-38
computer-assisted qualitative data anal-

y sis (CAQDAS) programs, 176-77, 264
context (locally relevant), 144-46, 154-55,

160, 167-69
Corbin, JulietM., xiv, 172, 176, 177,t185,t249,

263,t264

Cosentino, Donald, 261
courtrooms , 187-88
Crapanzano, Vincent, 267
crisis drop-in center, 81
Cushman, Richard, 250

dance audiences, 179-81
dayt ‘s entry, 74-75, 254
Delamont, Sara, ix
Denzin, Norman K., 249
description, 5-12, 58- 63, 85-87, 254; of

actions, 62-63; avoiding stereotypes,
cliches, and labels, 60-61, 70; corre­
spondence between account and “what
happened,” 5-6, 86-87, 254; impor­
tance of detail in, 18, 58, 60, 61-62; of
interaction, 32-33; of people, 32, 59-62;
real-time (vs. end-point), 105-7, 109;
of the same event, 5-12; of scenes, 32,
58-59, 62-63. See also characterization;
episodes; fieldnote tales; organizing
fieldnote descriptions; point of view;
sketches

Desmond, Matthew, 255,t266
Devault, Marjorie L., 166,t263,t266
dialogue, 56, 63-69, 207, 250-51. See also

direct quotation; indirect quotation;
paraphrasing

Diamond, Jared, 259
Diamond, Timothy, 3,t266
diaries and personal journals, xvi, xxi,

15-16
Dingwall, Robert, 263
direct quotation, 56, 63-66, 225-26
divorce mediation, 63-64
domestic violence restraining orders, xx,

9-12, 98-99, 208
domestic workers, 206, 224 -2 5
Douglas, Jack D., 92
Douglass, William A., 232
Duneier, Mitchell, 163,t165,t241,251,t267
Dwyt er, Kevin, 267

Edgar Cayt ce study group, 132
Ellen, R. F., 249,t251
Ellis, Carolyn, 251

INDEX 2 8 5

Emerson, RobertM., xix, xx, 2, 4, 43,t142,
165,t184,t241,t249,t250,t251,t252,t253,254,
266,t267,t268

episodes, 77-79, 111-12, 255
ethnocentrism, 131
ethnographic field research, xxii, 1-20,

267-68; connecting methods and find­
ings, xvii-xviii, 15-16, 250,t251,t253;
ethnographic marginalityt, 41-43, 250,
253,t254; experiential style, 21-23, 42-
43; participating-in-order-to -write
styt le, 22, 24-29, 42-43; participation
(immersion) in others’ worlds, 1-4, 21-
22, 43,t254; reactive effects, 4-5, 91; as
socialization and resocialization, 3-4,
17, 91, 136- 37, 260

ethnographies: and authorial privilege,
241; as description, 5-12; as inscrip­
tion, xiii, 1, 12-14, 19-20; as narrating,
19, 20; and omniscient point of view,
257; and reflexivity, 245-48; and social
structural forces, 166-67; as texts, xiii­
xiv; as translation, 19, 20; as transcrip­
tion, 19, 20

ethnomethodologyt, 2,t251
experience-near and experience-distant

concepts, 130, 158-59, 162
experientialteducation,txx-xxii

Fabian, Johannes, 266
Felstiner, William L. F., 255
feminist ethnographies, 16-17
feminist political action committee, 149-

50, 235
Fetterman, David M, xiv
fieldnotes in ethnographyt : as accounts or

representations, 5-6, 16-17; accumu­
lating over time, 14, 173-74, 246; and
developing/creating theory, xv, 197-99;
differing views of the nature and uses
of, xv-xvi, 22,t251,t252,t254,t258; per­
sonal qualities of, xv, 72-73, 124-25,
245-46; published vs. “raw” fieldnotes,
xiii-xiv, xvii-xix, 245-46; reading and
writing modes, 85-87

fieldnote tales, 109-22, 255,t258; com-

pared with dramatic narratives, 112-13;
finding/creating connections, 110-13,
120-22, 258; illustrations of, 114-17,
117-120; loose and cohesive tales, 111- 13,
116-17, 119-22. See also narratives and
narrating

fieldworker: insider/outsider issues, 5, 63-
65; personaltreactions of, 13-14

Fine, Elizabeth C., 13
Fine, Gary Alan, 251
Fischer, Michael M, 251
Flower, Linda S.,t256
food bank, 81
Forester, John, 177
Frake, Charles 0., 260
Fretz, Rachel I., xix, xx, 67,t134,t153,t154,

219-22, 249,t257,t261,t267
Frohmann, Lisa, 159

Garfinkel, Harold, 106,t138,t231,t250
Garot, Robert, 255
Gearing, Frederick 0., 168
Geertz, difford, xiii, 12, 14, 18, 19, 130, 155,

158-59, 162,t247,t250
gender, 60, 158-66, 263
Georges, Robert A., 250,t251,t260
Glaser, Barney G., 264

Goffman, Erving, 3, 167, 237- 38, 253,t254
Goldstein, Kenneth S., 2 51
Gottlieb, Alma, 252
Graham, Philip, 252
grocery store stocker, 62-63, 84
grounded theoryt, 172-73, 255,t258
Gubrium,JaberF., 15,t145,t249,t261
Gunaratrtam, Yasmin, 163, 165
Gusfield, Joseph, xiii, 251
gyt m participants, 151-52, 168-69

Hackneyt, Jennifer K., 263
Hammersleyt, Martyt n, 249
Handler, Richard, 268
Harper, Douglas, 251,264
headnotes, xvi, 23, 51
Headstart Program, 32, 34, 56-57
Heritage, John, 138,t145,t152
Holstein, James A., 15,t145,t249, 261

2 8 6 INDEX

homeless, 105-6, 166- 67, 233-34
Housing and Urban Development (HUD)

office, 37-38, 136-37, 263
Hughes, Everett C., xix-xx, 253,t267
Hunt, Jennifer, 259,t263
Hyt mes, Dell, 68

imposing exogenous meanings, 131-34
indirect quotation, 63-64
inductive analyt sis, 171-73
initial impressions, 17, 24
“institutional careers,” 167
interns, xxi, 5, 9-12
interviewing, 14,252,255,t259,t263; and

members’ meanings, 136,t252

Jackson, Bruce, 251,t254
Jackson, JeanE., xiv, xvi, 22,251,t252,t254,

256,t258
Jackson, Michael, 262
Jacobs, Jerryt , 249
Johnson, JohnM., 2,t251,t267,t268
Johnstone, Barbara, 257,260
Jones, Michael 0., 250,t251
Jordan, Manuel, 257,t259
jottings, 29-41, 49; and composing field­

notes, 52-57; covert, 36, 39-40; dis­
tracting fieldworker, 35, 39; ethical
considerations, 36-37, 42,t253; and
ethnographic marginalityt , 3 8, 42-43;
illustrations of, 29- 31, 32; as mnemonic
devices to stimulate recall, 29, 31-32,
56; open, 36-41; and sensory details, 32;
straining field relations, 35-36, 38-39,
40-41, 42, 253-54; what to jot, 31-34;
when to jot, 35-41, 49. See also head­
notes; scratch notes

Jules-Rosette, Bennetta, 3
Junker, BufordH., xv, xix-xx
juvertile court, 203-4, 209, 210, 265
juvertile hall, 217

Kamer, Tracy Xavia, ix, 251
Karp, Ivan, 5
Katz, Jack, 17, 27-28, 165,t166,t173, 218,t263,

264,t265
Kelle, Udo, 176

Kendall, Martha B., 5
key events or incidents, 24
Kleirnnan, Sherryt l, 2 51
Kusenbach, Margarethe, 266

landlord-tenant civil court hearing, 30-31,
54-56

Lareau, Annette, 159,t251,t266
Lawless, Elaine, 263
Lederman, Rena, xv, 19,t255
Lees, Shelleyt , 163
Lie bow, Elliot, 263
Lincoln, Yvonna C., 249
local knowledge, 155-58
Lofland, John, ix, 249,t263
Lofland,tLyt n H., ix, 249,t254
Los Angeles “riots,” 141-42
Lutkeltaus, Nancyt, xv
L yrnan, Stanford M., 232
Lyt nch, Michael, 3

Marcus, George E., xiii, 16, 19,t245, 250,t251
Marg er, Martin, 232
Matza, David, 131
Mayt nard, Douglas W., 255
McCall, M., 267
McCain, Susan, 249
McDonald-Wickler, Lyt nn, 194
member ( defined), 249-50
members’ meanings, 3, 16-17, 25-27,

129-69, 247 – 48, 251, 258-59, 260; and
asking questions, 136, 137- 38; and
everyday questions and answers, 135-
36; and “formulations,” 138-39, 260;
and indigenous context and contrast,
146 -48, 259, 261, 262; and indigenous
descriptions, 136-39; inferred from
interaction, 155-58, 168-69; as inter­
pretive constructions, 130, 138-39,
168, 247- 48; linking local events and
social forces, 166-67, 263; and member
explanations and theories, 149-51; and
members’ categories in use, 151-58; and
members’ stories, 140-42, 152-55; race,
gender, and class, 158-66; and socio­
logical analyt sis, 130,t251; and tensions
with concerns of scholarly readers,

INDEX 2 8 7

201-2, 241-42; and terms of address and
greeting, 134 -35

members’ terms, 28-29, 65, 134-35, 142-44,

155-58
member types and tyt pologies, 142-44,

151-52
memos, 123-26, 172, 185-88, 193-97, 265;

code, 172, 185-88; in-process, 123-26;
integrative, 172, 193-97, 265

Messinger, Sheldon L., 184
micro-political processes, 151-52, 156 -58
Miles, Mathew B., 176
Mills,MargaretA., 17,t260,t263
Mishler, Elliot G., 4,t250
Moerman, Michael, 261
Mulkayt, M, 267
Myt erhoff, Barbara, 163,t247

Nader, Laura, 165
narratives and narrating, x, 19, 20, 7 4 -75,

93-94, 109-22, 133,t254,t256,t257,t259,
260,t261,t265,t266; connected through
members’urrits, 110-11; connected
through thematic thread, 110-11; cul­
tural variation in, 133,t257,t260; loosely
vs. tightly structured, m-13, 116-17,
118-19

“natural histories” of research process,
251,267

nonconsequential presence, 250

Okpewho, Isidore, 259,t266
Ong, Walter J., 256
oralhistories, 16-17
organizing fieldnote descriptions, 74-79,

m-12, 254,255,t258. See also dayt ‘s entry;
episodes; fieldnote tales; sketches

Oring, Elliott, 2 59
Ottenburg, Simon, xiv, 252

Papadopoulos, Irena, 163
paragraphs, 74-75
paraphrasing, 64
participating/observing in order to write,

22,t24-29
patterns, 28-29, 33-34, 204-5, 207, 210
point of view, x, 94-105, 256,t257; first-

person, 95-97, 257; focused third-
person, 98-100; omniscient, 100-01,
257; shifting, 101-5, 256, 257;1:hird-
person, 97-98, 257

police patrol work, 113-17, 147- 48, 258
Pollner, Melvin, 2, 4, 142,t194,t241,t250,t251,

252,t254,t266,t268
polyvocality, 16-17, 267
probation and parole, 97-98, 139, 140, 146,

188-89, 260,t266
process, 2, 17, 18, 27, 177 – 78
Prus, Robert, 263
Psathas, George, 13,t250
psyt chiatric board-and-care home, 59, 69-

70, 142-43, 222- 24, 238-39, 240
psyt chiatric treatment facilityt, 7 8 – 79
pyt rotechnics, 211

quantitative coding, 173
quotation.See direct quotation; indirect

quotation; paraphrasing

race and ethnicity, 60, 61, 63-64, 65, 76,
158-66, 254-55, 265; and commentar­
ies, 82; and description, 60, 61; and
developing a thematic narrative, 204-
05; and direct speech, 63-64, 65; and
episodes, 7 7 -78; explicitly invoked, 158,
160, 161-62; in introductions, 230-31;
and linking ethr10graphies to other re­
search, 2 3 2 -33; and member meanings,
158-65; and members’ terms, 160-62;
and members’ versions, 141-42

reactive effects, 4-5, 133, 253-54
readers/audiences, 91-93, 123, 193- 94,

201-2,t241-42,t253,t256,t265,268
reading fieldnotes as a data set, 171-75
reflexivity, 245-48
reform school, 143-44, 146
residential program for ex-prostitutes, 2 6 –

27, 102-3, 148, 186-87, 252,261
“retroductive” analyt sis, 173, 197-98
Richards, Lyn, 176
Richards, T. J., 176
Richardson, Laurel, xiv, 19,t202,t265,t267
Riessman, Catherine Kohler, 163,t257
Rochford, E. Burke, Jr., 3,t241

2 8 8 I N D EX

Rock, Paul, 2
Royt ce, Anya P., 233
Rubyt, Jay, 247

Sacks, Harveyt , 138
Sanjek, Roger, xiv-xv, xvi, 15,t254
Sarat, Austin, 255
Schat2man,tLeonard,t249,t255,t264
Schegloff, Emanuel A., 14 5

schools, 30, 52-54, 63-64, 72-73, 76, 7 7 -78,
91, 117 – 20, 189-90, 196- 97, 214-16, 226-
29, 230-31

Schutz, Alfred, 2, 262
Schwartz, Barry, 180
Schwartz, Howard, 249
scratch notes, xvi, 23, 32
self-conscious writing choices, ix-x, xv,

xvii, 12-13, 19-20, 47, 89-90, 126-27,
243-45,t255-56,t267

service learning, xx-xxi, 5

sexualizing, 30, 53-54, 95- 97, 138
Shaw, Linda L., xix, xx, 59, 69,t143,t164,

222-24,t252,t255
Sherzer, Joel, 262
Shultz, Jeffreyt , 251
sketches, 75-77
Smith, Dorothy, 263
Smith, Greg, 251
Snow, David A., ix, 166
social class, 162
social service agencyt , 82-83
Spradleyt ,JamestP., 133,t249,t260
Srinivas, Lakshmi, 131
Stacyt, Judith, 16, 267
Stahl, Sandra Dolbyt, 257, 260
Stoddard, Kenneth, 251
Stoller, Paul, 255
Stone, RuthM., 251, 255
Stone, Verlon L., 251,t255
storytelling, 64, 140- 42, 144
St. Pierre, Elizabeth, 19,t265
Strauss, Anselm L., xiv, 172, 176, 177, 185,

249,t255,258,t263,t264
Sudnow, David, 260
supermarket express checkout lines, 6-9
swap meet, 65-66
syt mbolic interaction, 2,t249,t251

tape recordings, 13-14, 49, 66-69, 250-51,
255

Tavoryt, !ddo, 130
Tayt lor, Steven J., 239,t249
Tedlock, Dennis, 68, 268
tentHave,tPaul,t250
thematic narrative, 202-6, 208,t210,t217,

218,t265; built with fieldnote excerpts,
203; identifying topics and themes,
188-91, 203-6, 265; selecting excerpts,
206-10.See also writing an ethnography

“thick description,” xiii, 14
Thorne, Barrie, 253,t263
Timmermans, Stefan, 130
trouble, 25, 182, 184

“us” and “them” distinctions, 147-48, 262

Van Damme, Wilfried, 261
VanMaaneri, John, xiii, 14, 46, 100,t110, 142,

202,t245,t257
video recordings, 13-14, 251,t254
voice, 256

Wacquant, Loic, 3,t130,t251
Walker, Anne Graffam, 13
Warner, E., xxi
Warren, C. A. B., ix, 42,t251,265,t263
Wax, Murray L., 3
Weitzman, Eban A., 176
West, Candace, 166
Wheeler, Jeffrey M., 97, 256, 257
Whytte, William F., 263
Wilson, William A., 2 51
Wiseman, Jacqueline P., 263
Wolcott, HariyF., xiv
Wolf, Margeryt, 255- 56, 267
Wolfinger, Nicholas H., ix, 91, 252
writing an ethnography, 201-42; and ano­

nymityt, 226, 267; comparisons and
variations, 209-10; conclusions, 228-
29, 236-40; describing methods, 234-
36; describing setting, 223-24; editing
fieldnotes, 218-26; excerpt and integra­
tive fieldnote strategies, 211-13, 266;
excerpt-commentary units, 214-18,
221-22; and fieldnote-centered

INDEX 2 8 9

texts, 202,t206, 210-14, 216-17, 240,t241,
244; introductions, 228, 229-32, 236-37,
267; linking to othertresearch, 232-33,
237, 239-40; and multiple voices and
perspectives, 205-6; organizing, 205,
226-29; selecting and developing top­
ics and themes, 203-6; selecting field­
note excerpts, 206-10; titles, 229-30.
See also thematic narrative

writing fieldnotes: accuracyt, 47, 54; balanc­
ing time in the field and time spent
writing, 48-49; as constructions, 45-
47, 56, 126-27, 255-56; contemporane­
ouslyt , xvi, 17, 22-23, 49-50; “getting
words on the page,” 50-51, 89; and
intended audiences, 91- 93; as an inter­
pretive process, xviii, 20, 33,t256; from

jottings, 52-57; and “minor” events,
26-27, 56-57; narrating a dayt ‘s entry,
74-75; preserving discrepant reports,
254; recallingintordertotwrite, 51-57;
and transformation of experience into
text, xviii, 9-12, 21-22, 252,t258; and
writing conventions and strategies,
45-47, 89-90, 126-27, 254,t255,t267

Yitah, Helen, 261
Yocom, Margaret R., 260

Yoder, P. Stanleyt , 99
Young, Alford A., Jr., 163
Young, Jane M., 266

Zavella, Patricia, 163,t165
Zimmerman, DontH., 166

SOCIOLOGY / REPERENCE

An essential tool for bu:lding social scientists, Writing Ethnographic Fteldnotes

presents a series of guidelines, suggestions, and practical advice for creating
useful &eldnotes in a variety of settings, demystifying a process often assumed to
be intuitive and impossible to teach Using actual unfmished ootesasexamples,

the authors illustrate options for composing, reviewing and working fieldnotes
into fmished texts. They discuss different organizational and descriptive strategies
and show how transforming direct observations into vivid descriptions results not

simply from good memory but from learning to envision scenes as written This
new edition features updated discussions of race, class, and geode� new sections
on coding programs and revising fust drafts, and new examples of working notes.

PRAISE POR THE rIRST EDITION

“.I find [this book] pervaded with such on-target common sense about the ethno­
graphic enterprtse, and in particular with strategies to introduce this method to

new recruits, that[ reoommendithighlytoall who teachfieldwork.•- Contemporary
Sociology

‘There is a tremendous amount of good advioo for anthropological ethnographars
in this book»- American Anthropologist

“An especially valuable contrtbution to the training literature . . . . A wonderfully in­
structive and useful piece of wodc. It will prove to be of considerable assistance as a
text in both graduate-and undergraduate-level courses�- Joum::zl of Contemporory

Ethnography

‘1deal for the novice field researcher trying to muddle through the messy job of

recordirg expeiiences. ” -Harvard Educational Review

Robert M. Emersan is professor ernerttus in the Department of Sociology at the

University of Caliromia, Los Angeles. He is the author of Contemporary Field Re·

search.· Perspectives and Formulations, now in its second edition. Rachel I. Fretz is
a lecturer in the Writing Programs unit at UCLA. Linda L. Shaw is professor in and

chair of the sociology department at Calirornia State University, San Marcos.

CHICAGO GUIDES TO WRITING, EDITING, AND PUBLISHING

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  • Title Page
  • Copyright
  • Dedication
  • Table of Contents
  • Preface to the Second Edition
  • Preface to the First Edition
  • 1 Fieldnotes in Ethnographic Research
  • 2 In the Field: Participating, Observing, and Jotting Notes
  • 3 Writing Fieldnotes I: At the Desk, Creating Scenes on a Page
  • 4 Writing Fieldnotes II: Multiple Purposes and Stylistic Options
  • 5 Pursuing Members’ Meanings
  • 6 Processing Fieldnotes: Coding and Memoing
  • 7 Writing an Ethnography
  • 8 Conclusion
  • Notes
  • References
  • Index

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