write a paper as a consultant to the firm with three suggestions from Best Practices from scholarly research sources that help the company to improve (Mahalo (digital learning) in Customer Service – social media). Your paper will be 8 – 10 pages EXCLUDING the references. You will use 12-point type and double space the pages. You will have an introduction, three suggestions (all with scholarly resources) and a conclusion. You will have a minimum of 6 resources. Three must be scholarly. Three may be general. You may have more and indeed if you wish to get an A you should have more. You need to look at the size of the company, age of the company, the number of employees, and annual revenue, and decide how this company can improve in one of the topic areas. All you suggestions will be in the same topic area. All the areas are big enough to have three suggestions. Paper and Reference page must follow APA format.