MU Organizational Citizenship Behaviors Discussion

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Write a response or post a short video (2-3 minutes) answering the following questions.

  • What is the difference between performance and organizational citizenship behaviors? How would you increase someone’s performance? How would you increase citizenship behaviors?
  • Are citizenship behaviors always beneficial to the company? If not, why not? Can you think of any citizenship behaviors that employees may perform with the intention of helping a company but that may have negative consequences overall?
  • In some companies, managers are rewarded for minimizing the turnover within their department or branch. A part of their bonus is tied directly to keeping the level of turnover below a minimum. What do you think about the potential effectiveness of these programs? Do you see any downsides to such programs?


  • Your initial post should be at least 200-300 words (but no more than 400 words) long and should respond to the professor’s weekly question(s).
  • If you choose to use a video post, your initial video should be 2-3 minutes long. 

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