Must use: Text: Nahavandi, A. (2015). The art and science of leadership. Pearson.
Art & Science of Leadership
Edition: 7th, 2015
Publisher: Pearson 2015
Chapter 4: Self-Assessment 4-2: Emotional Intelligence
Read the section about emotional intelligence and then take the “Self-Assessment 4-2: Emotional Intelligence” at the end of chapter 4. Describe at least three examples how this impacts how you handle conflicts. Has this given you any new insights into how to handle conflicts? Give example(s).