apply communication tools scenario 1

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This assignment has two parts.

While working in your office, you get an urgent email from the director of another department, Max. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and that he needs a solution to this problem as soon as possible. Upon further investigation, you discover that there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem. You can contact the inventory control manager to locate a similar item for use, or you could attempt to communicate with the supplier in order to have something similar sent to the plant.

After gathering a few options, you are be ready to communicate a solid response to Max, while collaborating with your department’s director.

Part I:

Compare in 175 to 350 words the following communication tools that could be used to create a response, and explain which method of communication you prefer and why you chose this particular communication method:

  • Face-to-Face interaction
  • Phone calls
  • Emails
  • Text

Part II:

Draft a 175- to 350-word email to send to the director (Max).

Include the following:

  • your summary of his claim
  • the information that you gathered about the problem
  • potential resolutions to the problem
  • your recommended solution to the problem

Use professional language to communicate your response

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