Describe the essential components of a good agreement (IT background) – one that fosters trust.

Agreements with vendors, partners and others are generically called Service Level Agreements (SLAs) or Memoranda of Understanding (MOUs).

 

1.  Describe the essential components of a good agreement (IT background) – one that fosters trust.

 

2.  Also outline the pitfalls of a poorly constructed agreement.

 

Write a 5-6 pages’ essay, with at least three sources in APA style to support your reasoning.

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