Disagreements occur because we have differences of opinions, values, and goals. Solutions to disagreements require negotiation skills. While negotiating, the parties involved have to “generate options, brainstorm ideas, give and take, and attempt to get their mutual goals met” (Hocker and Wilmot, 2014, page 249).
Complete the following.
- Describe the difference between competitive and collaborative negotiation.
- Identify a conflict you have experienced or observed that involved either competitive or collaborative negotiation. Explain how competitive or collaborative negotiation was implemented.
- Evaluate the degree to which this competitive or collaborative negotiation was effective, and propose suggestions for how negotiation could have been implemented more effectively.