#107-7168 Stride Avenue
Burnaby, BC V3N1T7 (604)6036364
firstname.lastname@example.org Summary Motivated and accomplished recent graduate with strong skills and 3-year experience in customer
service. Experience includes teamwork, customer relations, strategy planning, time management, risk
assessment, and data analysis.
Bilingual in English and Mandarin Education
Bachelor of Arts and Social Science specialized in Economics
Simon Fraser University, Burnaby, BC International Summit Scholarship – $4000 Achieved high grade in Canadian Microeconomic Policy (A), International Trade (A)
Other Universities Transferred credits from University of Kwantlen; Transferred credits from Columbia College; high grade in Computer Science (A+) 2014-2017 2012-2014 Work Experience
The Art Institute of Vancouver, Vancouver Sold tickets before the events, and checked tickets at front door. Helped manage orders and talked with them to keep them satisfied while waiting in a long line when an
art student doing sketching for each customers.
Waitress and Cashier
Qinma Hotpot, Burnaby
August 2013 – March 2015 Gained exposure in how to be patient with customers who were not friendly and responded to a variety
of questions regarding the restaurant’s policies. Careful listening and communication proved necessary
in understanding the concerns and needs of a range of customers’ personalities.
Cashier and Helper
May 2015 – February 2016
Shota Izakaya, Burnaby Learned tips calculation methods. Helped to prepare some side dishes and quick sushi rolls.
Cashier and Helper
February 2016 – January 2017
Crescent Moon Ramen, Burnaby Got to know how the starting business work, helped to order drinks and managed stocks. Improved the restaurant’s profit by giving ideas of group voucher online. Helped to design flyers to lure more customers. Qualifications On time and good working with other people.
Acquired excellent verbal and written communication skills while working in customer service.
Very patient and tolerant to client’s thoughts. Competent computer skills including Microsoft office (Word, PowerPoint, Excel)