Help me study for my Communications class. I’m stuck and don’t understand.
Communicating for success is vital for success in the workplace. This discussion is about emotional intelligence and the positive effects at work.
As you studied the chapter on emotions, it is important to manage emotions according to role expectations and social norms (page 235 in textbook). The goal is to create positive emotions (see page 254 in textbook) that create positive feelings when interacting with coworkers and customers alike. Additionally, include aspects of expressing emotions effectively as discussed on pages 238-242 of textbook.
Important reminder: Make sure to use terms discussed in the above listed reference pages when posting for this assignment.
For this week’s discussion please address the following questions:
- What would be your part in contributing to a positive work environment with your coworkers? If you do not have work experience, discuss positive emotions you experienced that you might have had participating on a sports team or in a volunteer capacity such as a fundraising event.
- What nonverbal messages (body language, tone of voice, eye contact, smiling) can you send that would create an enriching emotional environment. Ultimately, what strategies would you use to create your “dream job?”
Remember, arguably we all might have had in some way or another unsatisfactory experiences in the workplace but the focus in this discussion is on creating and maintaining a positive and polite work environment.
Please contribute your primary post of approximately 220-250 words to our discussion by Thursday, 11:59 p.m. Responses (at least two) of approximately 100-130 words each are due by Saturday, 11:59 p.m.
book link: Adler, R. B., Rosenfeld, L. B., & Proctor, R. F. (2018). Interplay: The process of interpersonal communication. Oxford University Press, USA.